Total 24 Junior Executive digital design manager job vacancies in Kuala Lumpur,

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

REQUIREMENTS:

• Degree in Civil Engineering and registered with BEM
• Min. 2 yrs (Junior Engineer) or 6 yrs (Senior Engineer) and of work experience as C&S Design Engineer in Consultancy Firm.
• Knowledge in Precast/ Pre/Post Tensioning design would be an advantage.
• Familiar with 2 or more of the following engineering software: Tekla Structural Designer (TSD), Etabs, Staad Pro, Prokon, Prota, Revit, Civil 3D, MES Infra Applications and AutoCAD / GStarCAD.
• Good Technical and Analytical skills in Engineering.
• Familiar with British Standards, Eurocode, Local By-Laws/Authority requirements.
• Fluent in English and BM.
• Able to write and prepare correspondences, proposals and reports.
• Able to effectively communicate and work well with all levels, present ideas and suggestions effectively.
• Meticulous attention to detail and good organization skills.
• Ability to work independently and as part of a team.
• Able to work under pressure and beyond regular hours to meet tight deadlines.
• Must have own transport and willing to travel.

Note: Candidates with lower/higher qualifications and experience, will be considered for either juinior/senior positions.

JOB RESPONSIBILITIES:

• Perform planning, detail analyses and design.
• Prepare engineering reports, drawings, correspondences & presentations.
• Liaise/Communicate with draftsperson on engineering drawings.
• Prepare authority submissions and follow up till CCC.
• Attend project meetings and coordinate with supervision team.
• Conduct site visits/inspection of works carried out.
• Liaise with Client, Contractors, 3rd party engineering firms, etc.
• Manage project documentation.
• Evaluate design calculations, drawings, method statement, material submissions, etc.
• Provide leadership, coordination and supervision of subordinates.
• Provide regular reports and updates to Superiors/Principal.
• Perform other duties as directed or assigned.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

• Lead the HR department and manage HR operations, including recruitment, employee relations, performance management, and compliance.
• Develop and implement HR policies, processes, and initiatives to support business goals and improve employee experience.
• Advise senior management on HR matters, including workforce planning, talent management, and legal requirements.
• Oversee employee training, development, and wellness programs.
• Manage compensation and benefits, and ensure alignment with industry standards and company budget.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in HR management, with a strong background in employee relations and performance management.
• In-depth knowledge of labor laws and HR best practices.
• Strong leadership and interpersonal skills.
• Experience with HR software and performance management systems.

• Leadership: Ability to lead and mentor a team of HR professionals.
• HR Strategy: Experience in developing HR strategies that align with business objectives.
• Employee Relations: Expertise in resolving employee conflicts and fostering a positive work environment.
• Compliance: Strong understanding of labor laws and regulations.
• HR Systems: Proficiency in HR software and tools.

• Nearby public transport
• Personal leave
• Personal development opportunities

• Lead the development and delivery of new products and features, managing the entire product lifecycle.
• Collaborate with cross-functional teams including engineering, marketing, and design to define product vision and roadmaps.
• Conduct market research and competitor analysis to inform product decisions
• Gather and prioritize customer feedback to improve existing products and create new offerings.
• Track product performance and make data-driven decisions to optimize features and user experience.

• Bachelor’s degree in Computer Science, Engineering, Business, or related field.
• 3+ years of experience in product management or a similar role.
• Strong analytical skills and experience working with data and metrics.
• Proven ability to work with cross-functional teams to deliver products.
• Excellent communication skills and ability to convey complex technical information clearly.

• Product Strategy: Expertise in defining and executing product strategies.
• Market Analysis: Ability to understand market trends and customer needs.
• Cross-Functional Collaboration: Proven ability to work with engineering, design, and marketing teams.
• Data-Driven Decision Making: Experience in using metrics and analytics to guide product decisions.
• Technical Understanding: Knowledge of software development and technical specifications.

• Nearby public transport
• Central location
• Personal leave
• Personal development opportunities

要求：

• 土木工程學位並在 BEM 註冊
• 分鐘。 2年（初級工程師）或6年（資深工程師）以及在顧問公司擔任C&S設計工程師的工作經驗。
• 了解預製/預/後張拉設計將是一個優勢。
• 熟悉以下兩種或多種工程軟體：Tekla Structural Designer (TSD)、Etabs、Staad Pro、Prokon、Prota、Revit、Civil 3D、MES Infra Applications 和 AutoCAD / GStarCAD。
• 良好的工程技術和分析能力。
• 熟悉英國標準、歐洲規範、當地法規/當局要求。
• 英語和國語流利。
• 能夠撰寫和準備信件、提案和報告。
• 能夠與各個層面進行有效的溝通和工作，有效地提出想法和建議。
• 注重細節和良好的組織能力。
• 能夠獨立工作並作為團隊的一部分。
• 能夠在壓力下和超出正常工作時間的情況下工作，以滿足緊迫的期限。
• 必須有自己的交通工具並願意出差。

注意：具有較低/較高資格和經驗的候選人將被考慮擔任初級/高級職位。

工作職責：

• 進行規劃、詳細分析和設計。
• 準備工程報告、圖紙、信件和簡報。
• 與繪圖員就工程圖進行聯絡/溝通。
• 準備當局提交的資料並跟進直至 CCC。
• 參加專案會議並與監督團隊協調。
• 對已進行的工程進行現場考察/檢查。
• 與客戶、承包商、第三方工程公司等聯絡。
• 管理專案文件。
• 評估設計計算、圖面、方法說明、材料提交等。
• 領導、協調和監督下屬。
• 定期向上級/校長提供報告和更新。
• 依指示或指派執行其他職務。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通

Responsibilities:

• Plan content strategies for social media, online, and offline platforms.
• Create and produce high-quality content such as images, videos, and graphics that are engaging and relevant to the planned content strategy.
• Manage and ensure in-house content such as monthly promotions, brochures, and other marketing materials are prepared perfectly and on time.
• Upload generated content to social media platforms and websites according to the established schedule.
• Analyze analytical data and monitor the performance of produced content to assess the effectiveness of the content strategy.
• Monitor and handle comments, questions, and responses from followers and customers to provide feedback and maintain positive relationships.
• Continuously seek new ideas and innovations to ensure Neolee Rehab Supply remains relevant and attractive to the audience.
• Understand the needs and preferences of the target customers to create content that aligns with their interests.

Requirements:

• Fluent in English and Bahasa (Mandarin optional)
• Able to work independantly 
• Good in writing creative contents for social media.
• Innovative design approach.
• Strong organizational and time-management skills.
• Proficiency in Canva.
• Basic Knowledge in Photo/Video editing
• Active and knowledgeable in all social media platforms
• Own transport to work

We provide:

• EPF, SOCSO, EIS
• Annual leave, medical leave, hospitalisation leave

Responsibilities:

• Organise and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
• Design, build and maintain our social media presence.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Research trends and insights, and optimize spend and performance based on the insights.
• Brainstorm new and creative growth strategies.
• Plan, execute, and measure experiments and conversion tests.
• Work with internal teams to create landing pages and optimize user experience.
• Apply strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Instrument conversion points and optimize user funnels.
• Collaborate with agencies and other vendor partners.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

• Requirements:
  • Possess at least a Bachelor's Degree in Marketing or a related field.
  • Proven working experience in digital marketing.
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
  • Experience in optimizing landing pages and user funnels.
  • Proficient with A/B and multivariate experiments.
  • Strong knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
  • Working knowledge of ad serving tools (e.g., DART, Atlas).
  • Experience in setting up and optimizing Google Adwords campaigns.
  • Working knowledge of HTML, CSS, and JavaScript development and constraints.
  • Exemplary analytical skills and data-driven thinking.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance

職責：

• 規劃社群媒體、線上和線下平台的內容策略。
• 創建和製作與計劃的內容策略相關且引人入勝的高品質內容，例如圖像、影片和圖形。
• 管理並確保每月促銷、宣傳冊和其他行銷資料等內部內容完美且按時準備。
• 根據既定時間表將產生的內容上傳到社群媒體平台和網站。
• 分析分析數據並監控生成內容的表現，以評估內容策略的有效性。
• 監控和處理追蹤者和客戶的評論、問題和回复，以提供反饋並維持積極的關係。
• 不斷尋求新的想法和創新，以確保 Neolee Rehab Supply 對受眾保持相關性和吸引力。
• 了解目標客戶的需求和偏好，以創建符合他們興趣的內容。

要求：

• 流利的英語和印尼語（可選普通話）
• 能夠獨立工作
• 擅長為社群媒體撰寫創意內容。
• 創新的設計方法。
• 較強的組織和時間管理能力。
• 熟練 Canva。
• 照片/影片編輯基礎知識
• 在所有社交媒體平台上活躍且知識淵博
• 自備交通工具上班

我們提供：

• EPF、SOCSO、EIS
• 年假、病假、住院假

Job Responsibilities: 

• Build relationship with corporate customers by making cold calls.
• Promote company services and products through phone calls, emails and videos calls.
• Creatively self-generate leads and qualify prospects.
• Seek new sales through existing customers.
• Diligently working to achieve personal sales target. 

Job Requirements: 

• Strong phone presence and experience making dozens of calls daily
• Proactive, enthusiastic learner and a collaborative team player .

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

Customer Service Representative - Join Our Digital Bank Project!

Are you ready to take your career to new heights? We invite you to be part of our groundbreaking digital bank project, where limitless opportunities await!

About Us: We’re not just a team; we’re a community of visionaries, innovators, and trailblazers. Collaborate closely with industry experts in a supportive environment that fosters creativity and exploration. Shape the future with us today!

Job Description: As a Customer Service Representative, you’ll play a crucial role in ensuring exceptional customer experiences. Here’s what you’ll do:

• Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product;  
• Provide accurate and efficient support work relating to the renowned products;  
• Ensure targets (customer satisfaction index, first call resolution, productivity) are met;  
• Obtain customer and merchant details to ensure all information are accurately and promptly keyed into database for transaction;  
• Actively promote and educate customers and merchant on the use of self-help and our digital services;  
• Generate interest in new products or services and connect customers and merchant with salesperson or small medium enterprise when required;  
• Ensure first call resolution and effective follow up with stakeholder for case closure in accordance to standard;  
• Collect and record customer and merchant feedback/information and share to Team Leader for proper escalation to appropriate departments for service / product improvement;  
• To assist Team Leaders and Supervisors in executing activities as planned in business and action plan;  
• To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality standard that lead to excellent customer service; and  
• Able to diagnose technical problems and perform troubleshooting for end user and merchant.  

Requirements:  

• Candidate must possess at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;  
• Fresh graduates and experienced candidate with a minimum of 1 year of working experience in call centre environment (Preferably in ecommerce sector and banking industry);  
• Moderate or Strong knowledge in Microsoft Office programs – proficiency in Microsoft Excel, Microsoft Word;  
• Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;  
• Able to work under pressure;  
• Ability to work with cross-functional team to coordinate for desired output;  
• Excellent phone disposition;  
• Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment;  
• Passionate towards customer satisfaction;  
• Able to work on shift; and  
• Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service. 

Ready to embark on this thrilling adventure? Apply now:

https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Customer-Service-Representative_JR00000065

Perks & Benefits

• EPF, Socso
• Allowance (travel, transportation, shift, meal, etc.)
• Nearby public transport
• Smart Casual dress code
• Free snacks / refreshment
• Medical insurance
• Open culture
• Personal development opportunities
• Flexi Benefits (Fitness, dental, childcare, traditional medical treatment etc)
• Insurance coverage
• Paid training and development

etc

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Job Responsibilities 

• Establish and maintain General Ledger accounts within the core banking system and others operations system 
• Posting Financial Transactions to the General Ledger 
• Develop and implement financial and operating procedures to enhance the operational efficiency of business unit 
• Prepare and updated related reports as needed 
• Work closely with the Payment Operation team and Treasury Operations Team on ensuring accurate processing of settlement and refund related matters 
• Perform any other assignments given by the immediate superior 

Requirements 

• Proven experience working in finance operations or a similar role within the banking or financial services industry. 
• Excellent analytical and problem-solving skills with a keen attention to detail. 
• High proficiency in Microsoft Office applications 
• Ability to thrive in a fast-paced and dynamic environment. 
• Outstanding communication and interpersonal skills to effectively interact with internal team member. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture
• Personal development opportunities

Overview:

2 positions available:

• The Fraud Specialist (Agent) / Senior Fraud Specialist (Team Lead) is responsible for primarily attending to the alerts generated by the Anti-Fraud system.
• This role requires in depth experience in identifying and resolving high risk incidents that may have the potential to result in fraud / scam losses to the customer.

Key Responsibilities:

A) Fraud Specialist (Agent) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Analyst_JR00000155

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Observe customer activities/transactions to identify suspicious fraudulent activity (e.g. Phone scam, Phishing, TAC scam and etc.)
• To perform callback to customer for suspicious activities/transaction flagged by anti-fraud detection system.
• Raise SAR to Compliance when needed (identification of mule account)
• Assist customer with initiating fraud dispute and recovery efforts (incidents with financial loss)
• Handles NSRC request and perform necessary actions on identified mule accts / and recovery efforts
• Any other tasks assign by Team Lead / Fraud M&D Lead

B) Senior Fraud Specialist (Team Lead) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Specialist--Team-Lead-_JR00000165

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Responsible for management, facilitating workflow and capacity management at team-level.
• Provide coaching support to team members to improve on performance.
• Supports escalation of issues raised by team members to senior management.
• Constantly understand the fraud trend and research new monitoring enhancement to effectively mitigate possible new fraud trend for bank.
• Provide advisory regarding product specific issues that may arise.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., finance, business, criminal justice).
• Minimum 3 years of relevant experience in Fraud Monitoring & Detection functions with Financial Institutions, and possess in depth understanding of industry trends and common fraud modes operandi.
• Ability to work 24/7 shifts, including weekends and public holidays.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficient in English (written and spoken) and Microsoft Office applications.
• Good interpersonal, communication and organisational skills and is an effective team player.

Perks & Benefits

• Allowance (parking, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Free snacks
• Medical insurance
• Annual leave, Sick Leave, Childcare Leave, Family Care Leave and etc
• Open culture
• Personal development opportunities
• Paid training and development

Job Description:

• Execute end-to-end Treasury settlement workflows (validation, confirmation, releasing payment instructions):  
• Confirmation of deals against counterparties, including reviewing and matching of confirmations and resolution of trade discrepancies 
• Timely release of instructions for pre-matching and to ensure accurate trade settlement 
• Manual security and payment instructions preparation when required 
• Post trade functions and events such as fails management, corporate action events, and derivative trade reporting 
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 
• Develop SOPs (including training materials) with key stakeholders 
• Participate in testing and support the implementation of the treasury system 
• Propose and process system enhancements to improve productivity and efficiency 
• Adhere to processing KPIs, SLAs and be compliant with internal controls and external regulations 
• Troubleshoot trade queries and resolve issues in an accurate and timely manner 
• Assist provide guidance, and/or on the job training to new team members 
• To keep up to date with Treasury Products 
• Assist and participate in Internal and External audit reviews. 

Requirements 

• >5 years in Treasury operations; strong knowledge across desks (FXMM, FI, Equities) will be an asset  
• Knowledge of RENTAS, SWIFT will be an advantage 
• Strong risk compliance mindset 
• Strong analytical, communication, and process development skills 
• Ability to multi-task, prioritize and manage time effectively 
• Excellent verbal and written communication skills in English 
• Good working knowledge of MS Office (Excel, Word) 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave

職責：

• 組織和執行所有數位行銷，包括 SEO/SEM、行銷資料庫、電子郵件、社交媒體和展示廣告活動。
• 設計、建構和維護我們的社群媒體形象。
• 衡量和報告所有數位行銷活動的績效，並根據目標（投資報酬率和關鍵績效指標）進行評估。
• 研究趨勢和見解，並根據見解優化支出和績效。
• 集思廣益新的和創造性的成長策略。
• 規劃、執行和測量實驗和轉換測試。
• 與內部團隊合作創建登陸頁面並優化用戶體驗。
• 運用強大的分析能力來評估跨多個管道和客戶接觸點的端到端客戶體驗。
• 儀器轉換點並優化使用者管道。
• 與代理商和其他供應商合作夥伴合作。
• 評估新興技術。在適當的情況下提供思想領導和觀點以供採用。

• 要求：
  • 至少擁有行銷或相關領域的學士學位。
  • 擁有豐富的數位行銷工作經驗。
  • 擁有領導和管理 SEO/SEM、行銷資料庫、電子郵件、社群媒體和/或展示廣告活動的豐富經驗。
  • 具有高度創造力，在確定目標受眾和設計吸引、告知和激勵的數位行銷活動方面擁有豐富的經驗。
  • 擁有優化登陸頁面和使用者管道的經驗。
  • 精通A/B和多變量實驗。
  • 熟悉網站分析工具（例如 Google Analytics、NetInsight、Omniture、WebTrends）。
  • 廣告服務工具（例如 DART、Atlas）的應用知識。
  • 擁有設定和優化 Google Adwords 廣告系列的經驗。
  • HTML、CSS 和 JavaScript 開發和約束的工作知識。
  • 優秀的分析能力和數據驅動思維。
  • 了解線上行銷和衡量的最新趨勢和最佳實踐。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 事假
• 開放文化
• 個人發展機會
• 牙科保險

工作職責：

• 透過推銷電話與企業客戶建立關係。
• 透過電話、電子郵件和視訊通話推廣公司服務和產品。
• 創造性地自行產生潛在客戶並確定潛在客戶資格。
• 透過現有客戶尋求新的銷售。
• 努力工作，完成個人銷售目標。

職位要求：

• 強大的電話服務能力和每天撥打數十通電話的經驗
• 積極主動、熱情的學習者和協作團隊成員。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Role Overview:

As a Technology Auditor, you will play a crucial role in assessing and managing technology and information security-related risks within our organization. Reporting directly to the Head of Technology Audit, you will be responsible for executing audit plans, identifying emerging risks, and ensuring compliance with industry standards and regulatory requirements.

Key Responsibilities:

• Collaborate with the Head of Technology Audit to develop risk-based annual internal audit plans and define audit scopes across technology and information security-related risks.
• Execute audit plans, ensuring appropriate technical knowledge and experience are applied throughout the audit process.
• Ensure timely completion of technology audits in accordance with established standards and regulatory requirements, providing guidance and support to team members as needed.
• Monitor emerging risks and changes in the technology space and communicate findings to management, audit committees, and external stakeholders.
• Build trust and credibility with stakeholders through objective engagements and constructive challenges to enhance internal controls.
• Participate in ad-hoc projects and working groups, providing advisory support as required.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or equivalent field. Professional certification (e.g., CIA, CISA, CISSP, GIAC, GSEC) preferred.
• Minimum of 3 years of relevant professional audit experience in financial institutions or Big-4 external audit firms, with a focus on technology audit.
• Strong knowledge of regulatory requirements and internal control concepts.
• Demonstrated ability to work independently and as part of a team in a fast-paced environment, with strong analytical and report-writing skills.
• Experience with data analytics and visualization tools such as ACL, IDEA, PowerBI, Tableau preferred.
• Keen interest in emerging technology and associated risks.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Personal leave, birthday leave, medical leave, etc

-Run promotional ads via social media

-Experienced with lead generation campaigns & Google Ads is highly desired.

-Assist in creating of strategies to build a strong digital connection with consumers via various social media platforms (Facebook,Instagram,Tiktok & Youtube).

-Plan and monitor the ongoing company's presence on social media Facebook &Instagram.

-Develop and implement strategies to maintain an active and engaging social media presence.Posting must be done daily for Facebook & Instagram

-Prepare online newsletters and promotional emails and organize their distribution through various channels

-Provide creative ideas for content marketing and update website

-Design and create content for social media pages.

-Provide weekly report on ads and google analytics

-Involve in content creation works-shooting,editing and publish video on relevant channels.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Remote work flexibility

- 透過社群媒體投放促銷廣告

- 非常希望擁有潛在客戶開發活動和 Google Ads 經驗。

-協助制定策略，透過各種社群媒體平台（Facebook、Instagram、Tiktok 和 Youtube）與消費者建立強大的數位連結。

- 規劃和監控公司在社群媒體 Facebook 和 Instagram 上的表現。

-制定並實施策略以保持活躍且有吸引力的社交媒體形象。

- 準備線上新聞通訊和促銷電子郵件，並透過各種管道組織分發

-為內容行銷和更新網站提供創意

- 設計和創建社交媒體頁面的內容。

-提供廣告和Google分析的每週報告

-參與內容創作作品－拍攝、編輯並在相關管道發布影片。

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 遠距工作彈性

Job Brief:

We are seeking an experienced and dynamic Event Manager to plan, organize, and execute a wide variety of events. The ideal candidate will excel in project management and vendor coordination, ensuring every event is delivered seamlessly and exceeds expectations.

Job Responsibilities:

• Develop detailed project plans and timelines for events.
• Oversee all aspects of event preparation, including venue selection, decor, catering, and entertainment.
• Coordinate with the management and team to understand their needs and preferences, ensuring their vision is realized.
• Develop and manage event budgets, ensuring all expenses are tracked and kept within limits.
• Lead and supervise event teams, including coordinators, support staff, and volunteers.
• Ensure contracts and agreements are adhered to, mitigating risks and resolving issues promptly.
• Oversee event setup and takedown, ensuring everything runs smoothly.
• Address and resolve any on-site issues.

Job Requirements:

• Bachelor’s degree in Event Management, Marketing, Business, or a related field.
• Minimum 3 years of experience in event planning and management.
• Good communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Budgeting and negotiation expertise.
• Ability to thrive under pressure and adapt to changing circumstances.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to travel for event-related activities.

Job Brief:

We’re a young, fast-paced and creative team looking for a Digital Marketer to join us! In this role, you’ll plan and run campaigns to generate leads and sales. You’ll then analyze and make recommendations to improve their performance. You’ll also support these campaigns through usage of various sales and marketing automation software.

Job Responsibilities:

• Plan and run digital marketing campaigns.
• Monitor and analyze campaign performance to make relevant optimizations to achieve marketing goals.
• Manage marketing automation tools to nurture leads through the sales funnel.
• Manage Google, Facebook and Instagram advertising campaigns.
• Implement data tracking and perform data analysis across advertising platforms.
• Prepare EDMs via MailChimp.
• Stay updated with the latest digital marketing industry trends, techniques, tools and traffic sources.

Job Requirements:

• At least 2-3 years proven experience in marketing
• Proficiency in digital marketing tools and experience with email marketing, social media marketing, running ads, and content marketing
• Problem-solving prowess and excellent communication skills.
• Attention to detail is second nature to you.
• Proficiency in English, mandarin is a plus.
• Target-driven mindset with a focus on achieving marketing objectives and KPIs
• Strong analytical skills and ability to interpret data to drive marketing decisions
• Knowledge of AI tools and technologies in marketing is a plus