Total 515 customer service manager job vacancies in Malaysia

Job scope as follows:

• Candidate are required to execute and perform project or service coordination on assignment basis at customer premises.
• Provide troubleshooting, diagnosis & repairing works on of fluid handling equipment and mechanical rotating related equipment.
• Generate and issue troubleshooting, diagnosis and service report to customer.
• Follow up and obtain approval from customer to execute repair and service activities.
• Assist and pre-arrangement with customer’s for field service activities.

Requirement:

• Candidate with general understanding of mechanical, piping and electrical engineering and fluid handling equipment and experience will be added advantage
• Able to communicate in English / Bahasa and Mandarin
• Possess good customer service with positive mindset.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering, Engineering (Industrial), Engineering (Mechanical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specialized in Engineering - Industrial or equivalent.
• Relevant experience without certificate may also apply.
• With experience in repair and troubleshooting on pumps will be added advantage.
   

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job scope as follows:

• Candidate are required to execute and perform project or service coordination on assignment basis at customer premises.
• Provide troubleshooting, diagnosis & repairing works on of fluid handling equipment and mechanical rotating related equipment.
• Generate and issue troubleshooting, diagnosis and service report to customer.
• Follow up and obtain approval from customer to execute repair and service activities.
• Assist and pre-arrangement with customer’s for field service activities.

Requirement:

• Candidate with general understanding of mechanical, piping and electrical engineering and fluid handling equipment and experience will be added advantage
• Able to communicate in English / Bahasa and Mandarin
• Possess good customer service with positive mindset.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering, Engineering (Industrial), Engineering (Mechanical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specialized in Engineering - Industrial or equivalent.
• Relevant experience without certificate may also apply.
• With experience in repair and troubleshooting on pumps will be added advantage.
   

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job scope as follows:

• Candidate are required to execute and perform project or service coordination on assignment basis at customer premises.
• Provide troubleshooting, diagnosis & repairing works on of fluid handling equipment and mechanical rotating related equipment.
• Generate and issue troubleshooting, diagnosis and service report to customer.
• Follow up and obtain approval from customer to execute repair and service activities.
• Assist and pre-arrangement with customer’s for field service activities.

Requirement:

• Candidate with general understanding of mechanical, piping and electrical engineering and fluid handling equipment and experience will be added advantage
• Able to communicate in English / Bahasa and Mandarin
• Possess good customer service with positive mindset.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering, Engineering (Industrial), Engineering (Mechanical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specialized in Engineering - Industrial or equivalent.
• Relevant experience without certificate may also apply.
• With experience in repair and troubleshooting on pumps will be added advantage.
   

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

The Service Administrator will play a key role in supporting the service department by managing administrative tasks, ensuring smooth communication between service teams and clients, and maintaining accurate records of service activities and reports.

Education Qualification : SPM or above

Require : Familiar with Microsoft Office priority

Salary : RM 1800 - RM 2600

Please Call to Mr Lim - 012-4887781 for Interview

Perks & Benefits

• Additional Allowance,
• Overtime / OT
• EPF, SOCSO & etc
• Training provided

Responsible in day to day coordination function of entire Logistic Activities in order to ensure accurate and timely shipment pick-up and delivery, loading and unloading to both consignor and consignee.

Responsibilities:

• • Covers all logistics activities on an operational basis for Malaysia and Thailand.
  • Ensure logistics workload monitored well and under control.
  • Work closely with the trucking department.
  • Quick responding to customers needs or questions while executing the shipment coordination jobs.
  • Willingness and readiness to undertake additional tasks within ability to support and execution.

Requirement:

• • Familiar with export and import procedures especially Thailand and Malaysia.
  • Knowledge of computer based logistics systems.
  • Ability to communicate clearly via phone and writing.
  • Preferable Transport Executive specializing in logistics / shipping line.
  • Conversant and fluent in written and spoken in Bahasa Malaysia, English or Mandarin.
  • Work based in Section 25 Shah Alam.
  • Full time positions available.

Perks & Benefits

• Open culture
• Personal development opportunities
• Paid training and development

Job Description :

· High pay salary will be rewarded for experience candidates in USA trade lane.

· Liaising with clients for FCL/ LCL/ Export & Import shipments arrangements.

· Handling and Responsible for all import / export documentation and preparing bill of lading, S.I, NOA, certificates etc with proper SOP. 

· Update clients on the Container status until the last mile delivery.  

· Attend Existing and New Customers inquiries timely & accordingly.

· To maintain good service level to existing customer for long term growth.

· To do invoice billing to customer timely to avoid un-necessary delay in payment.

· Able to support Sales in all aspects and send sailing schedules to Customers

· Can speak, write and read English, Mandarin and have excellent communication skills with customers.

· Willing to do the “ Extra miles “ for customers.

· Responsibility ; Accountability ; Fast learner is what we looking for.

· Very details-oriented and problem-solving skills is required. 

Requirement :

· Candidate must possess at least Diploma / Degree in Business Studies, Management, Commerce, Economics, Marketing, Logistic/Transportation or equivalent.

· Able to work independently within tight deadline and under pressure.

· Good communication skills and able to interact with all level of people.

· Hard working and a team player.

· Full-Time position(s) available.

· Fresh graduates are also encourage to apply as training shall be provided. 

Office working hour is from 9.00am- 6.00pm (Monday to Friday)

Interested candidates are invited to Apply Jobs Online or refer to below contacts:

Whatsapp :
012 288 6791 – Mr Ryan 

Or you may email your resume to :
Email : ryan@globalconcord.com.my

Or Call us at :-

603- 5033 2121 – Office Tel

012- 288 6791 - Mr Ryan

Perks & Benefits

• Medical claims
• Parking
• Performance Bonus 
• Open culture & Modern working environment. 
• Personal development opportunities for career growth

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Job scope as follows:

• Candidate are required to execute and perform project or service coordination on assignment basis at customer premises.
• Provide troubleshooting, diagnosis & repairing works on of fluid handling equipment and mechanical rotating related equipment.
• Generate and issue troubleshooting, diagnosis and service report to customer.
• Follow up and obtain approval from customer to execute repair and service activities.
• Assist and pre-arrangement with customer’s for field service activities.

Requirement:

• Candidate with general understanding of mechanical, piping and electrical engineering and fluid handling equipment and experience will be added advantage
• Able to communicate in English / Bahasa and Mandarin
• Possess good customer service with positive mindset.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering, Engineering (Industrial), Engineering (Mechanical) or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specialized in Engineering - Industrial or equivalent.
• Relevant experience without certificate may also apply.
• With experience in repair and troubleshooting on pumps will be added advantage.
   

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

The Service Administrator will play a key role in supporting the service department by managing administrative tasks, ensuring smooth communication between service teams and clients, and maintaining accurate records of service activities and reports.

Education Qualification : SPM or above

Require : Familiar with Microsoft Office priority

Salary : RM 1800 - RM 2600

Please Call to Mr Lim - 012-4887781 for Interview

Perks & Benefits

• Additional Allowance,
• Overtime / OT
• EPF, SOCSO & etc
• Training provided

• To ensure Easy Payment Product Sales & operations are functioning well.
• Maintain a good level merchant servicing.
• To monitor merchant sales performance, identify and develop new account. Merchant servicing, handle & follow up merchant’s complaints & feedbacks.
• Active engagement with the merchant.
• Conduct training to new merchant. o create and build up good relationship between organization and merchant to create loyalty business partner.
• Monitoring sales claim and ensure no sales claim expired.

Job Requirements

• Degree or Diploma holder in any discipline
• STPM/SPM with minimum 3 years related experience and with leading team experiences.

Skills Requirements

• Lesson planning skills to plan lessons by incorporating the key elements systematically.
• Presentation skills to deliver the content to participants.
• Able to communicate to all level and target audience.
• Listening skills to empathize and listen to other person’s ideas.
• Persuasion skills in order to move others into positive action, attitudes and behavior, ability to handle & manage stress.
• PC literate.

Perks & Benefits

• Medical insurance
• Open culture

工作亮點

• 專業從事貨運代理和物流。
• 有競爭力的薪資和工作福利待遇。
• 步行不到 3 分鐘即可到達 LRT Bank Rakyat Bangsar5。
• 友好和積極的工作環境。

崗位職責

• 負責協調來自海外的空運和海運，涵蓋3個分支機構。
• 與銷售部門協調客戶要求的報價，並在運送任何貨物之前檢查報價的有效性。
• 為客戶提供解決方案，以最佳方式處理貨物並滿足客戶滿意度。
• 與海外代理商協調空運和海運拼箱事宜。
• 與營運部門協調，確保客戶的貨物按時到達並交付。
• 根據工作文件的發票和成本核算來處理交叉貿易運輸。
• 確保每天回覆所有與客戶和代理商溝通的電子郵件，並且不會收到任何提醒。
• 與營運部門合作，確保所有 SmartSheet 均得到更新且資訊始終正確。
• 在報價、SOP、客戶關係以及與銷售支援相關的任何其他事務方面為銷售團隊提供支援。
• 協助客戶服務經理完成所有指派的任務。
• 確保客戶對服務的滿意度。

職位要求

• 候選人必須至少擁有物流/運輸文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 至 3 年相關領域的工作經驗。
• 所需技能：溝通能力、快速學習能力、目標導向、傾聽能力、英語能力。

津貼和福利

• 個人發展機會

工作亮點

• 專業從事貨運代理和物流
• 有競爭力的薪資和工作福利待遇
• 傑出的職涯成長與發展機會
• 正向的工作環境

地點：

• Nikugaiya：2-11, 2F, Pearl Shopping Gallery, Jalan Sepadu, Taman United, 58200 Kuala Lumpur

• 東凱：C.90.0, Plaza The Exchange TRX, Persiaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur

• 紮紮牛肉：Lot 23-G, 3rd Mile Square, 151 Batu 3 Jalan Klang Lama, Pusat Dagangan 3rd Mile Square, 56100 Kuala Lumpur

職責：

• 歡迎並協助客戶下訂單

• 確保依照餐廳標準提供食物和飲料

• 保持用餐區和廚房的清潔和衛生

• 支援日常運營，包括補充物資和準備用餐區

• 處理客戶詢問並提供優質服務

• 團隊合作，確保順暢的服務和積極的用餐體驗

要求：

• 有餐飲業經驗者優先

• 個性友善、充滿活力、有團隊精神

• 良好的溝通與客戶服務技能

• 能夠在快節奏的環境中工作

• 願意在週末和公共假期工作

好處：

• 基本薪資：RM2,200–RM2,800 + 服務點

• 員工餐

• 宿舍住宿

• 紅包生日

• 年度獎金和休假

• 團隊建立

We are looking for a highly motivated & detail-orientated Field Service Technician to join our team. In this role, you'll play a key part in ensuring our lab and diagnostic equipment runs smoothly and efficiently at customer sites.

Responsibilities

• Perform on-site installations, trainings and follow comprehensive testing procedures to verify equipment is operating safely and correctly.
• Provide expert troubleshooting and repair support, assisting both customers and field service teams to resolve technical issues quickly and effectively.
• Conduct assigned service tasks and maintenance on schedule, ensuring customer satisfaction and meeting sales targets.
• Upkeep of service tools & facilities compliance on regulations, licensing requirement and standard issued by the statutory body etc.
• Generate timely & accurate reports and documentation

Requirements

• Minimum Diploma/Advance Diploma within science field – Applied Physics/Biomedical/ Electronic/Mechanical Engineering or equivalent.
• Good knowledge in repair, preventive maintenance & testing, commissioning methodologies and instruments. Experience with laboratory or diagnostic equipment is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and in a team environment.
• Must possess own car. Able to travel throughout Klang-valley and Outstation.
• Required language(s): Bahasa Malaysia, English.

Benefits

• Attractive salary with other remunerations such as allowances, commissions.
• Annual Bonus and incentives based on performance.
• Supportive and collaborative work environment.
• Training & Mentorship provided.
• Company Events and Trips.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Company trips
• Paid training and development

The Service Administrator will play a key role in supporting the service department by managing administrative tasks, ensuring smooth communication between service teams and clients, and maintaining accurate records of service activities and reports.

Education Qualification : SPM or above

Require : Familiar with Microsoft Office priority

Salary : RM 1800 - RM 2600

Please Call to Mr Lim - 012-4887781 for Interview

Perks & Benefits

• Additional Allowance,
• Overtime / OT
• EPF, SOCSO & etc
• Training provided

We’re looking for a dedicated and experienced Outlet Manager to lead our Restaurant & Bar

team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, we want you to apply.

Your Responsibilities:

• Oversee daily operations of the outlet, ensuring a smooth and efficient service.

• Maintain cleanliness and compliance with health and safety standards.

• Lead, supervise, and motivate dining room staff to provide fast and friendly service.

• Manage inventory and order supplies as needed to ensure operational efficiency.

• Address customer inquiries and resolve complaints professionally and promptly.

• Assist with staff scheduling and manage payroll to align with budget goals.

• Collaborate closely with the kitchen team to ensure seamless operations between front

and back of house.

• Ensure all dining areas, service stations, and equipment are clean and functioning

properly.

• Develop and implement promotions to attract new customers and enhance sales.

• Uphold high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as an Outlet Manager or similar role in the restaurant or

bar industry.

• Strong leadership and organizational skills, with the ability to multitask in a fast-paced

environment.

• Excellent communication and interpersonal skills.

• Solid knowledge of food safety and sanitation practices.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to take charge of our new outlet.

Ready to take on the challenge? Apply Now! We’d love to hear from you.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

Job Requirement

• Strong Leader Skills

Benefits

• Competitive Salary & Incentives
• Professional Growth Opportunities
• Be part of a Vibrant, Creative & Supportive Team

Location

TRX, Sunway Pyramid

• Lead the HR department and manage HR operations, including recruitment, employee relations, performance management, and compliance.
• Develop and implement HR policies, processes, and initiatives to support business goals and improve employee experience.
• Advise senior management on HR matters, including workforce planning, talent management, and legal requirements.
• Oversee employee training, development, and wellness programs.
• Manage compensation and benefits, and ensure alignment with industry standards and company budget.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in HR management, with a strong background in employee relations and performance management.
• In-depth knowledge of labor laws and HR best practices.
• Strong leadership and interpersonal skills.
• Experience with HR software and performance management systems.

• Leadership: Ability to lead and mentor a team of HR professionals.
• HR Strategy: Experience in developing HR strategies that align with business objectives.
• Employee Relations: Expertise in resolving employee conflicts and fostering a positive work environment.
• Compliance: Strong understanding of labor laws and regulations.
• HR Systems: Proficiency in HR software and tools.

• Nearby public transport
• Personal leave
• Personal development opportunities

Locations:

• Nikugaiya: 2-11, 2F, Pearl Shopping Gallery, Jalan Sepadu, Taman United, 58200 Kuala Lumpur

• Donkai: C.90.0, Plaza The Exchange TRX, Persiaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur

• Zha Zha Beef: Lot 23-G, 3rd Mile Square, 151 Batu 3 Jalan Klang Lama, Pusat Dagangan 3rd Mile Square, 56100 Kuala Lumpur

Responsibilities:

• Oversee daily operations and ensure smooth restaurant service

• Manage staff scheduling, performance, and training

• Maintain high levels of customer satisfaction

• Monitor inventory, expenses, and ensure quality standards

• Implement promotional activities to drive business

Requirements:

• Experience in F&B management preferred

• Strong leadership, communication, and problem-solving skills

• Ability to thrive in a fast-paced environment

• Passionate about delivering excellent customer service

Benefits:

• Basic Salary: RM3,000 + Service Points (5k and above)

• Staff Meals

• Hostel Accommodation

• Birthday Angpau

• Annual Bonus & Leave

. team building

Job Overview

We are looking for a skilled Shipping Manager to oversee all shipping and logistics operations for our palm oil company overseas (Based in Papua New Guinea). The ideal candidate is expected to have experience in logistics management, excellent organizational skills, and a strong understanding of the supply chain processes specific to the agricultural sectors.

Key Responsibilities

• • Manage and coordinate all shipping activities, including scheduling, dispatching, and tracking shipments.
  • Develop and implement logistics strategies to optimize transportation costs and delivery times.
  • Ensure compliance with all shipping regulations and company policies, including safety and environmental standards.
  • Collaborate with suppliers, freight forwarders, and logistics partners to streamline operations.
  • Monitor inventory levels and coordinate with warehouse and production teams to ensure timely shipments.
  • Maintain accurate records of shipping transactions, including bills of lading, invoices, and shipping manifests.
  • Analyze shipping data and prepare reports on shipping performance and costs.
  • Resolve shipping-related issues and address customer inquiries regarding shipments.
  • Lead and train the shipping team, fostering a culture of safety and efficiency.

Qualifications

• • Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Proven experience as a Shipping Manager or in a similar logistics role, preferably in the agricultural industry.
  • Strong knowledge of shipping regulations, customs procedures, and transportation management systems.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Strong communication and negotiation skills, with the ability to work collaboratively with internal and external stakeholders.
  • Ability to analyze data and generate reports to inform business decisions.
  • Experience managing teams and fostering a positive work environment.
  • Willing to work overseas
  • Overseas working experience and exposure to plantation industry are added advantages
  • Attractive remuneration package, which include tax-free salary, free meals and accommodation annual return air-tickets, will be offered to the successful candidate

1. Balanced and stable working environment
2. Career growth opportunity

Key Responsibilities:

Project Management & Supervision:

• Lead and manage the project team to ensure completion according to approved drawings, specifications, and timelines.
• Oversee all phases of the project lifecycle, from initiation to completion.
• Develop detailed project plans, set deadlines, and monitor progress to ensure timely delivery.

Client Relationship Management:

• Act as the main point of contact for clients, maintaining effective communication to manage expectations and provide updates.
• Address and resolve any client concerns or requests promptly.

Team Leadership & Coordination:

• Direct and support project team members, fostering a collaborative environment to achieve project goals.
• Resolve any technical or operational issues that may arise during the project.

Internal Coordination:

• Coordinate with internal departments to develop product samples and mock-ups tailored to client specifications.
• Ensure a smooth process for product supply and delivery to project sites.

Budget & Timeline Oversight:

• Manage project budgets, track expenses, and ensure cost-efficiency.
• Monitor project timelines and implement necessary adjustments to stay on schedule.

Compliance & Quality Assurance:

• Ensure all project activities adhere to relevant safety, quality, and legal standards.
• Conduct regular site visits and inspections to maintain project quality.

Documentation & Reporting:

• Maintain comprehensive project documentation and provide reports to senior management as required.

Qualifications and Skills:

• Bachelor's degree in Project Management, Interior Design, Architecture, or a related field.
• Minimum of 3 years of proven experience in project management within the kitchen cabinet or interior design industry.
• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication skills in Bahasa Malaysia, Mandarin, and English.
• Proficiency in project management tools and software.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Detail-oriented with a strong focus on quality and efficiency.
• Self-motivated, proactive, and capable of working under minimal supervision.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Spread across 35 acres of award-winning landscaped grounds alongside a stretch of palm fringed

beachfront, Pelangi Beach Resort & Spa Langkawi is a 5-Star resort. Designed after the style of a traditional Malay village house raised on stilts, the resort with 51 enchanting ethnic wooden chalets that house 355 rooms, with dining and unrivaled facilities complemented by its hallmark signature service of Malaysian Hospitality from the Heart.

We are currently looking for a dynamic and highly motivated individual who would like to embark on an exciting career to join us in the following position:

JOB DESCRIPTION

POSITION SUMMARY: 

A Marcom Manager is responsible for developing and implementing marketing communication

strategies that effectively convey the Resort’s message to its target audience. This role encompasses a wide range of activities, including content creation, public relations, digital marketing, and branding. Works closely with various departments to ensure consistency in messaging and alignment with overall business goals.

A candidate who is not only skilled in marketing but also has a strong understanding of communication strategies and brand management.

Key Responsibilities of a Marcom Manager:

A Marcom Manager plays a crucial role in driving the Resort’s marketing efforts. Here are the core

responsibilities that define this role:

Developing Marketing Strategies: Create comprehensive marketing communication plans that align with the Resort’s objectives and target audience.

Content Creation: Oversee the production of marketing materials, including brochures, website content, newsletters, and social media posts.

Brand Management: Ensure consistency in brand messaging across all channels and platforms, and monitor brand perception.

Public Relations: Manage media relations and develop press releases to communicate Resort news and achievements.

Digital Marketing: To optimize online presence and engagement through SEO, PPC, and social media.

Event Management: Plan and execute marketing events, trade shows, and promotional activities to enhance brand visibility.

Market Research: Conduct research to identify market trends, customer preferences, and competitive landscape.

Performance Analysis: Analyze the effectiveness of marketing campaigns and adjust strategies based on data-driven insights.

Required Skills and Qualifications

Looking for candidates with a blend of creativity, strategic thinking, and strong communication skills.

1. Essential Skills

Exceptional Communication Skills: Ability to create clear and persuasive messages for various audiences.

Strategic Thinking: Proficiency in developing and executing marketing strategies that align with business goals.

Creative Mindset: Strong creative abilities for producing engaging content and marketing materials.

Analytical Skills: Experience in analyzing market data and campaign performance to drive improvements.

Project Management: Ability to manage multiple projects and deadlines effectively.

Digital Proficiency: Familiarity with digital marketing tools and platforms, including social media, SEO, and email marketing.

2. Preferred Qualifications

• Education: A bachelor’s degree in Marketing, Communications, or a related field.
• Experience: 3-5 years of experience in marketing communications or a similar role.
• Certifications: Marketing certifications (e.g., HubSpot, Google Analytics) can be a plus.
• Technical Skills: Familiarity with marketing automation tools and analytics software.

3. Personal Attributes

• Adaptability: Ability to adapt to changing market conditions and pivot strategies as necessary.
• Team Player: Collaborates effectively with cross-functional teams and stakeholders.
• Results-Oriented: Focuses on achieving measurable outcomes and driving business success.

Note *

• Candidate must be willing to work in Langkawi.
• Accommodation is provided.
• Medical and Duty Meals.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Medical and Duty Meals.

Responsibilities:

• Draft, evaluate, negotiate and execute contracts.
• Develop and maintain supplier relationships by serving as a single point of contact for contractual matters.
• Oversee record keeping for all contract-related correspondence and documentation.
• Offer contract-related issue resolution, both internally and externally.
• Monitor and complete contract close-out, extension or renewal, as appropriate.
• Communicate contract-related information to all stakeholders.

Requirements:

• Proven experience as contract manager or relevant role.
• Outstanding organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Thorough knowledge of diverse business processes and strategy development.
• Good understanding of MS Office, databases and information systems.
• Possess at least Bachelor's Degree in Supply Chain Management, Logistics or Business Administration or relevant field; MSc/MA will be a plus.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Open culture
• Paid training and development
• Claim and Bonus

• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave