Total 94 Full-time customer service manager job vacancies in Subang Jaya

Job Description:

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams.

The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and administrative duties.

Role Details:

 Coordinate and oversee aeromedical transport cases independently from start to end.

•  Handle requests for assistance (phone calls and emails) promptly. Responsive with accurate feedbacks and ability to conduct clear communication and good listening skill.
• Can speak either Mandarin, Indonesian, or Vietnamese.
•  Be the first point of contact for our clients who require medical or travel assistance.
•  Be responsible for your allocated cases within the working hours and be responsible in managing the task.
•  Able to coordinate and access medical claims proactively, report analysis and offer recommendation on the eligibility of claim for the continuation or completion of the service delivery.
•  Go the extra miles based on the company’s standard. Provide excellent service and product knowledge in building skills.
•  Able to multi-task and support other departments. Teamwork mentality.
• Greet every customer with energy and enthusiasm.
• Perform 3 important qualities: - Professionalism, patience and ‘people-first attitude.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development

 REQUIREMENTS

• Must possess at least SPM, Diploma, Advanced Diploma, or Higher/Graduate Diploma in any field is required.
• A customer service-oriented mindset with a passion for helping others.
• Problem-solver who can communicate solutions clearly, both verbally and in writing.
• Flexibility to work shifts, including both day and night schedules.
• Fluent in English and Bahasa Malaysia.
• Customer service experience is an added advantage.

KEY RESPONSIBILITIES 

• Handle a high volume of inbound calls efficiently and professionally.
• Respond to customer feedback and inquiries with a friendly and proactive approach.
• Deliver exceptional, timely support to our clients by maintaining a high standard of service.
• Manage various channels, including calls, emails, live chats, social media including Facebook, Twitter, Instagram and Whatsapp.
• Ensure that customer queries are handled thoroughly and accurately to the customers satisfaction.
• Enter and update customer information in the system to maintain accurate records.
• Uphold strict customer data privacy policies.
• Must be able to work on a 24/7 rotation basis.
• Adaptability to various ad hoc tasks as needed.

WHY JOIN US

• Comprehensive medical benefits for you, your spouse, and children, ensuring your well-being is our top priority.
• Rest easy with our group term life coverage, providing you with security and assurance.
• Stay energized with meal allowances that keep you fueled throughout the day.
• An in-house futsal court, badminton court, plus a gym for post-work workouts.
• A variety of fun-filled events and gatherings to unwind.
• Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership
• Dental insurance
• Paid training and development

職位描述：

個案協調員主要負責透過與病人家屬、醫生、醫院和航空團隊等各利益相關者聯絡，協調和安排病人的交通計畫。

案件協調員應透過履行一系列業務和行政職責來促進案件的順利執行。

角色詳情：

自始至終獨立協調監督航空醫療運輸案件。

• 及時處理協助請求（電話和電子郵件）。反應靈敏，回饋準確，能夠進行清晰的溝通和良好的傾聽技巧。
• 可以講普通話、印尼語或越南語。
• 成為需要醫療或旅行幫助的客戶的第一個聯絡人。
• 負責工作時間內分配給您的案件並負責管理任務。
• 能夠主動協調和獲取醫療索賠，報告分析並就繼續或完成服務交付的索賠資格提供建議。
• 根據公司的標準多走幾英里。提供卓越的服務和產品知識來培養技能。
• 能夠同時處理多項任務並支援其他部門。團隊合作的心態。
• 以活力和熱情迎接每一位顧客。
• 履行 3 個重要特質： - 專業、耐心和「以人為本的態度」。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

-Electrical or mechanical knowledge

-Promote a range of inverters and DC drives

-interested in sales line

-Training provided,hardworking and willing to travel,possess own transport.

-5 working day

-Allowances,medical,sales commission etc

Responsibilities:

• Draft, evaluate, negotiate and execute contracts.
• Develop and maintain supplier relationships by serving as a single point of contact for contractual matters.
• Oversee record keeping for all contract-related correspondence and documentation.
• Offer contract-related issue resolution, both internally and externally.
• Monitor and complete contract close-out, extension or renewal, as appropriate.
• Communicate contract-related information to all stakeholders.

Requirements:

• Proven experience as contract manager or relevant role.
• Outstanding organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Thorough knowledge of diverse business processes and strategy development.
• Good understanding of MS Office, databases and information systems.
• Possess at least Bachelor's Degree in Supply Chain Management, Logistics or Business Administration or relevant field; MSc/MA will be a plus.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Open culture
• Paid training and development
• Claim and Bonus

Join JALEX GROUP OF COMPANIES, a leading organization specializing in interior fitout and construction. We are looking for an experienced Human Resource Manager to lead and enhance our HR strategies and operations.

Key Responsibilities:

• Develop and implement HR strategies aligned with business objectives.
• Oversee the entire employee lifecycle, including recruitment, onboarding, training, and retention.
• Manage employee relations, resolve workplace issues, and promote a positive work culture.
• Design and execute performance management and appraisal systems.
• Ensure compliance with employment laws and company policies.
• Plan and manage employee benefits, payroll, and HR budgets.
• Drive talent development, succession planning, and leadership programs.
• Collaborate with department heads to align HR practices with operational needs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum 10 years of experience in HR management or similar roles.
• Strong leadership, communication, and organizational skills.
• Knowledge of HR software, labour laws, and best practices.
• Proven ability to handle complex employee relations and drive HR projects.
• Conversant in written and spoken English, Chinese, and Mandarin.

How to Apply:

Send your resume and cover letter to chai@jalex.com.my with the subject “Human Resource Manager Application ”

Only shortlisted candidates will be contacted for an interview.

Be a part of JALEX GROUP OF COMPANIES and lead our people to success!

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Allowances for continuing education

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Responsibilities:

Client Relationship Management

• • Establish relationships with clients’ Information Technology (IT) and business unit executives, acting as a trusted advisor to understand their issues, needs, and requirements.
  • Manage client satisfaction regarding IT service delivery, ensuring profit objectives are met.

Sales and Business Development

• • Lead business development initiatives to identify and secure new customers through proactive strategies.
  • Manage account portfolios, tracking and reporting on metrics, growth opportunities, and potential risks.
  • Drive maintenance sales opportunities, including post-warranty services.
  • Achieve sales targets and maintain strong customer relationships.
  • Engage with principals, partners, and suppliers in sales activities related to IT services.

Collaboration and Team Coordination: Work closely with internal teams such as Pre-Sales and Post-Sales to ensure timely and accurate delivery of solutions.

Market and Strategic Management

• • Monitor market conditions and recommend pricing and strategic market approaches.
  • Investigate customer complaints regarding quality, delivery, or service, recommending corrective measures.

Proposal and Contract Management: Prepare, present, negotiate, and finalize contracts, quotations, and proposals.

Issue Escalation and Problem Resolution: Act as the primary point of contact for escalated issues, ensuring timely resolution.

Post-Warranty and Maintenance Sales: Follow up on post-warranty opportunities to drive maintenance sales.

Requirements:

• Qualifications:
  • Diploma or Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
  • Professional certifications (e.g., Microsoft or CompTIA) are preferred.
• Experience:
  • Minimum 3 years of experience in IT roles, with hands-on exposure to HP products, including TechPulse and Teradici.
  • Demonstrated expertise in SOE design and network image deployment.
• Skills:
  • Proficiency in English (written and spoken); additional language skills are advantageous.
  • Strong documentation and proposal writing skills.
  • Excellent interpersonal and communication skills with stakeholders at all levels.

Ability to work independently under tight schedules and meet stringent deadlines

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Open culture
• Paid training and development

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

加入 JALEX GROUP OF COMPANIES，這是一個專門從事室內裝修和建築的領先組織。我們正在尋找一位經驗豐富的人力資源經理來領導和加強我們的人力資源策略和營運。

主要職責：

制定並實施與業務目標一致的人力資源策略。

監督整個員工生命週期，包括招募、入職、培訓和留任。

管理員工關係、解決工作場所問題並促進正向的工作文化。

設計並執行績效管理和評估系統。

確保遵守僱傭法和公司政策。

規劃和管理員工福利、薪資和人力資源預算。

推動人才發展、繼任計畫和領導力計畫。

與部門主管合作，使人力資源實務與營運需求保持一致。

資格：

人力資源、工商管理或相關領域學士學位（碩士優先）。

至少 10 年人力資源管理或類似職位經驗。

較強的領導、溝通及組織能力。

了解人力資源軟體、勞動法和最佳實務。

具有處理複雜員工關係和推動人力資源專案的能力。

如何申請：

將您的履歷和求職信發送至 chai@jalex.com.my，主題為“人力資源經理申請”

只有入圍的候選人才會被聯絡進行面試。

成為 JALEX 集團公司的一員，帶領我們的員工走向成功！

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 定期團隊活動
• 醫療保險
• 開放文化
• 個人發展機會
• 繼續教育津貼

Job Description

• To work skilfully and competently.

• To ensure compliance with accounting standards, regulations, and company policies.

• To prepare and review financial statements, reports, and budgets for accuracy and completeness.

• To evaluate and improve financial systems, processes, and procedures to enhance efficiency and

accuracy.

• To analyse variances and trends to provide insights into financial performance.

• To coordinate with external tax advisors and auditors to address tax-related issues.

• To provide financial analysis, insights and recommendations to support strategic decisions-making.

• To conduct financial modeling and scenario analysis to assess the impact of business decision.

• To conduct regular audits and assessments to identify and mitigate financial risks.

Job Requirement

• Candidate must possess at least ACCA/ Bachelor Degree in Finance/ Accountancy / or equivalent.

• Excellent organizational skills and attention to detail.

• Excellent interpersonal and verbal communication skills.

• Good personality, self-discipline and a strong sense of responsibility.

• Well known of Microsoft Office (Word, Excel, Power Point etc.) and AutoCount System.

• At least 5 years managerial experiences.

Perks & Benefits

• Medical
• Miscellaneous allowance
• Education support
• Working hours: Regular hours, Mondays - Fridays

Tasks:

-> Provide remote L1 Support to End Users;

-> Analyzing problem & putting correct resolution in place;

-> Troubleshooting and relating resolution procedures to non-technical end- users,

-> opening, closing & monitoring of the incidents in the system during the complete incident lifecycle;

-> Monitoring the correct timelines (SLA)

-> Contact with the end user via phone, e-mail & chat, -> Providing input toward Knowledge base maintenance. -> Working on 8h shifts from our office located in KL (100% work in office, no possibility of hybrid or remote work),

-> Rotational shift during the weekends

Requirements:

-> Fluent Mandarin language and good English;

-> Strong organizational skills with ability to prioritize effectively

-> Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflict situations;

-> Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be considered as distinctive asset

-> Able to work on shifts (7:30am - 7:00pm) Monday till Friday (8 working hours per day)

-> Working on Malaysian public holidays will be required followed by agreed replacement leave

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Tasks:

-> Provide remote L1 Support to End Users;

-> Analyzing problem & putting correct resolution in place;

-> Troubleshooting and relating resolution procedures to non-technical end- users,

-> opening, closing & monitoring of the incidents in the system during the complete incident lifecycle;

-> Monitoring the correct timelines (SLA)

-> Contact with the end user via phone, e-mail & chat, -> Providing input toward Knowledge base maintenance. -> Working on 8h shifts from our office located in KL (100% work in office, no possibility of hybrid or remote work),

-> Rotational shift during the weekends

Requirements:

-> Fluent Mandarin language and good English;

-> Strong organizational skills with ability to prioritize effectively

-> Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflict situations;

-> Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be considered as distinctive asset

-> Able to work on shifts (7:30am - 7:00pm) Monday till Friday (8 working hours per day)

-> Working on Malaysian public holidays will be required followed by agreed replacement leave

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Tasks:

-> Provide remote L1 Support to End Users;

-> Analyzing problem & putting correct resolution in place;

-> Troubleshooting and relating resolution procedures to non-technical end- users,

-> opening, closing & monitoring of the incidents in the system during the complete incident lifecycle;

-> Monitoring the correct timelines (SLA)

-> Contact with the end user via phone, e-mail & chat, -> Providing input toward Knowledge base maintenance. -> Working on 8h shifts from our office located in KL (100% work in office, no possibility of hybrid or remote work),

-> Rotational shift during the weekends

Requirements:

-> Fluent Mandarin language and good English;

-> Strong organizational skills with ability to prioritize effectively

-> Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflict situations;

-> Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be considered as distinctive asset

-> Able to work on shifts (7:30am - 7:00pm) Monday till Friday (8 working hours per day)

-> Working on Malaysian public holidays will be required followed by agreed replacement leave

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 起草、評估、談判和執行合約。
• 透過充當合約事務的單一聯絡人來發展和維護供應商關係。
• 監督所有與合約相關的信件和文件的記錄保存。
• 在內部和外部提供與合約相關的問題解決方案。
• 酌情監控並完成合約結束、延期或續約。
• 向所有利害關係人傳達合約相關資訊。

要求：

• 擁有豐富擔任合約經理或相關職位的經驗。
• 優秀的組織和領導能力。
• 優秀的溝通和人際交往能力。
• 對不同業務流程和策略制定有透徹的了解。
• 對 MS Office、資料庫和資訊系統有良好的了解。
• 至少擁有供應鏈管理、物流或工商管理或相關領域的學士學位；理學碩士/文學碩士將是一個優勢。

津貼和福利

• 津貼（旅費、交通費等）
• 開放文化
• 有薪培訓和發展
• 索賠和獎金

職責：

• 負責媒體銷售成果的交付。
• 與機構和客戶合作提供戶外媒體解決方案，開發新業務。
• 擔任與代理商和客戶的主要日常聯絡，並維持積極的持續關係。
• 同時管理多個行銷活動，同時與不同的內部和外部聯絡人互動

要求：

• 學士學位或同等經驗。
• 在媒體銷售和客戶管理方面取得了成功。
• 熟悉銷售績效指標。
• 較強的談判、演示和溝通能力。

津貼和福利

• 停車補助
• 中心位置
• 醫療、牙科和光學
• 事假
• 委員會

ABOUT ECRI

ECRI, a non-profit organization, is a global, independent authority on healthcare technology and safety, dedicated to advancing cost-effective, safe, quality healthcare across the continuum of care. We fulfil our mission through independent research on healthcare technologies and patient safety, providing access to our extensive database, customized consultation, and delivery of specialized training programs.

ABOUT THE ROLE

The HR Manager is responsible for overseeing all aspects of human resources management within the organization. This role will play a critical part in developing and implementing effective HR strategies that align with the company's overall business objectives, while ensuring the day-to-day HR operations run smoothly.

RESPONSIBILITIES

• Strategic HR Leadership: Develop and execute HR strategies that aligns with ECRI’s mission and business objectives.
• Talent Management: Lead workforce planning and talent development initiatives, ensuring the attraction, development, and retention of top talent across all levels of the organization.
• Employee Relations: Foster a positive and inclusive workplace environment, handling all employee relations issues and providing guidance to managers and employees on HR-related matters.
• Organizational Development: Implement organizational change initiatives, working closely with leadership to manage transitions, improve business processes, and support company growth.
• Learning and Development: Develop, implement and execute a comprehensive L&D strategy aligned with the organization's business objectives.
• Performance Management: Oversee the performance management cycle, ensuring clear communication of objectives, continuous feedback, and robust development plans for employees.
• Compliance and Policy Management: Ensure compliance with all local labor laws and regulations, reviewing and updating HR policies and procedures as needed.
• Culture and Engagement: Drive engagement programs and initiatives that support a strong, positive workplace environment.
• HR Operations: Lead HR operations, including payroll, compensation, and benefits management, ensuring efficiency and alignment with company policies.

REQUIREMENTS

• Bachelor's degree in Human Resources Management or Business Administration with a specialization in HR)
• Minimum 5 years of managerial experience in a HR function.
• Strong knowledge of labor laws and regulations.
• Strong experience in Employee Relations and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with employees and management.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Perks & Benefits

• Nearby public transport
• Medical insurance

任務：

-> 為最終用戶提供遠端 L1 支援；

-> 分析問題並制定正確的解決方案；

-> 故障排除以及與非技術最終用戶相關的解決程序，

-> 在整個事件生命週期內開啟、關閉和監控系統中的事件；

-> 監控正確的時間表 (SLA)

-> 透過電話、電子郵件和聊天與最終用戶聯繫，-> 為知識庫維護提供意見。 -> 在我們位於吉隆坡的辦公室進行 8 小時輪班工作（100% 在辦公室工作，不可能混合或遠端工作），

-> 週末輪班

要求：

-> 流利的普通話和良好的英語；

-> 強大的組織能力，能夠有效地決定優先順序

-> 優秀的溝通技巧以及在困難或衝突情況下與不同客戶和員工群體進行專業互動的能力；

-> 先前的 L1 遠端支援經驗，包括：故障排除、診斷、解決方案、軟體部署將被視為獨特資產

-> 能夠輪班工作（上午 7:30 - 晚上 7:00）週一至週五（每天 8 小時工作時間）

-> 需要在馬來西亞公共假期工作，然後接受商定的補假

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

We are representing our client from F&B industry. As our client is expanding, they are looking for Outlet Manager to join their team. The ideal candidate will be responsible for ensure restaurants run smoothly and efficiently.

Job Description:

1. Maintaining administrative records pertaining to your branch particularly on compliance to internal SOP, halal & regulatory requirements.
2. Maintaining accounting records (supplier purchases over sales to avoid account burst) for your branch.
3. Requesting payment for all purchases (2x for suppliers & any ad hoc payments) after amount verified, for your branch.
4. Maintaining weekly work schedule, HR related documentations, payroll processes & hiring staff for your branch.
5. Verifying end-of-day closing report, daily purchases and ensure all record tallies for your branch.
6. Ensuring operation running smoothly for your branch, which includes:
7. Maintains daily Google review collection
8. Succeed in Mystery Customer program
9. Succeed in Internal Audit initiatives
10. Ensures monthly sales target achieved
11. Maintenance on all equipment, items & atmosphere
12. Perform other tasks as assigned

Job Requirements:

• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Preferably aged below 40
• Working hours: Based on given shift (9 hours per day/ 6 work days - 1 day OFF)

Basis Salary: Up to RM 4,000



Benefits & Entitlements:

- EPF Contribution (13%)

- SOCSO & EIS

- Daily meals (allowance / foods)

- Hostel / accommodation

- Travel allowance (T&C applies)

- Birthday token

- Medical entitlement

- No-MC reward

- Dental Claim (T&C)

- High chance of annual salary raise

- Monthly bonus if branch meets or exceeds target sales

- Annual leave, medical leave & other specific leaves as recognized by the company (in addition to the AL / MC etc)

Vacant Outlet Location:

1. Larkin Jaya, Johor Bahru

2. Setapak, Kuala Lumpur

If you are passionate about managing a restaurant, we encourage you to apply for this exciting opportunity! 

Consultant In-Charge:

Mesha | mesha@talentrecruit.com.my | +6016-394 2898

Only shortlisted candidates will be notified!

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Dental insurance

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

我們代表餐飲業的客戶。隨著我們的客戶不斷擴大，他們正在尋找奧特萊斯經理加入他們的團隊。理想的候選人將負責確保餐廳平穩且有效率地運作。

職位描述：

1. 維護與您的分公司相關的管理記錄，特別是遵守內部標準作業程序、清真和監管要求的記錄。
2. 維護分支機構的會計記錄（供應商採購超過銷售以避免帳戶爆裂）。
3. 金額驗證後，請為您的分行要求所有採購的付款（供應商的 2 倍以及任何臨時付款）。
4. 維護分支機構的每週工作計畫、人力資源相關文件、薪資流程和招募人員。
5. 驗證日終結算報告、每日採購並確保您分行的所有記錄記錄。
6. 確保您的分公司順利運營，其中包括：
7. 維護每日 Google 評論收集
8. 成功實施神秘客戶計劃
9. 內部稽核措施成功
10. 確保月度銷售目標達成
11. 所有設備、物品和氣氛的維護
12. 執行指派的其他任務

職位要求：

• 該職位需要至少2-3年相關領域的工作經驗。
• 最好是專門從事食品/飲料/餐廳服務或同等職位的經理。
• 年齡最好在40歲以下
• 工作時間：依據指定班次（每天 9 小時/6 個工作天 - 休息 1 天）

基本薪資：高達 RM 4,000



福利與權利：

- 公積金繳款 (13%)

- SOCSO 和 EIS

- 每日膳食（津貼/食物）

- 旅館/住宿

- 旅遊津貼（適用條款與條件）

- 生日令牌

- 醫療權利

- 無MC獎勵

- 牙科索賠（條款與條件）

- 年薪加薪的機會很大

- 若分公司達到或超過目標銷售額，每月發放獎金

- 年假、病假及公司認可的其他特定假期（除了 AL / MC 等）

空置專賣店位置：

1. 新山拉慶再也 (Larkin Jaya)

2. 吉隆坡文良港

如果您熱衷於管理餐廳，我們鼓勵您申請這個令人興奮的機會！

主管顧問：

梅莎 | mesha@talentrecruit.com.my | +6016-394 2898

只有入圍候選人才會收到通知！

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人發展機會
• 牙科保險

工作總結：

銷售和專案管理經理負責維持和推動銷售成長，同時管理和執行符合業務目標的專案。該職位需要一位策略思想家，對銷售流程有深入的了解，並具有出色的專案管理技能，以確保成功交付提高收入和客戶滿意度的計劃。

主要職責：

銷售管理：

1. 辨識並尋求新的商機，以達到並超越銷售目標。

2. 發展和維護與主要客戶的關係，了解他們的需求並提供量身定制的解決方案。

3. 準備並提出銷售提案、談判交易並完成交易。

4. 監控市場趨勢和競爭對手的活動，以確定潛在的成長機會。

5. 與行銷團隊合作開發可提高客戶參與度和轉換率的銷售活動。

專案管理：

1. 規劃、執行和監督專案從概念到完成的整個流程，確保與公司目標一致。

2. 與利害關係人合作定義專案範圍、目標和可交付成果。

3. 制定和管理專案時間表、預算和資源。

4. 與跨職能團隊（包括銷售、採購、營運）協調，確保專案無縫執行。

5. 追蹤專案進度，識別風險，並根據需要實施糾正措施。

客戶關係管理：

1. 在專案生命週期中充當客戶的主要聯絡人，確保滿足他們的需求並管理他們的期望。

2.定期與客戶溝通，提供最新訊息，收集回饋並確保客戶滿意度。

3、及時、專業地處理客戶的詢問、投訴和問題。

報告與分析：

1. 監控銷售績效指標並產生定期報告供管理階層使用。

2. 分析專案成果和銷售數據，以確定需要改進的領域。

3. 根據數據分析提供見解和建議，以優化未來的銷售策略和專案管理實務。

團隊協作：

1. 與銷售、行銷、營運、採購部門密切合作，分享見解、策略和最佳實務。

2. 參加團隊會議，提供銷售進度和專案狀態的最新資訊。

3. 根據需要協助訓練和指導初級員工。

資格：

教育背景： 工商管理、銷售、行銷或相關領域的文憑或學士學位。

經驗： 4-5 年銷售、專案管理或相關職位經驗。

技能：

1. 具有較強的銷售頭腦，具有達到或超過銷售目標的良好記錄。

2. 優秀的專案管理技能，包括同時管理多個專案的能力。

3、較強的溝通及談判能力。

4. 語言能力：英語、華語和馬來語流利。

5.擁有自己的交通工具，願意攜帶有效證件出遊。

6.曾在快消品行銷相關機構、活動、廣告、同類產業顧問公司工作優先。

7. 個人特質：自我驅動、高度組織性、注重細節與抗壓性。

*首選語言為英語和普通話

我們提供什麼：

1.具競爭力的薪資和福利待遇。

2. 有機會與頂級客戶一起開展令人興奮的專案。

3. 創造性和協作性的工作環境。

4. 專業發展與成長機會。

加入我們天森集團，透過有影響力的設計解決方案將您的創造力變為現實！

Job Description :

Role Description

1. Fully understand the technical concepts being offered by the Group of Companies (GoC) in Green Energy Solutions (GES) (i.e. Renewable Energy, Energy Efficiency, Energy Storage, Electric Mobility, etc.) especially Solar PV Systems, Battery Energy Storage Systems (BESS), EV charging infrastructure, etc.
2. Participate in proposal preparation, quotation, costing process/evaluation (if applicable) and participate in tender preparation and communicate with customer clearly in person and via official communication channels.
3. To efficiently & effectively develop, manage and monitor investment projects such as GES (RE/EE/EV) investments for GoC (exclusively for Solar PPA/EE EPC only).
4. Maintain/manage a good relationship with Key Account Client (KAC) and help work closely with Project Team to resolve operational related matters (when necessary) to ensure a high performance level is constantly maintained with KAC to position the GoC for obtaining more constant project leads which will be converted to sales revenue.
5. Develop new relationship with potential new Key Account Client (KAC) by engaging on educating/perform marketing activities (i.e. New Product/Technology or Case Study presentation) to develop business opportunities (i.e. new project to solve specific technical problem with the GoC’s technological solution). The end goal is to secure the potential KAC to be a permanent KAC after securing a project which contributes to the Group’s revenue and profitability.
6. To understand the concept of promoting the GES solutions (offered by GoC) for different types of application across different industries. (For any assistance, employee shall seek training needs from supervisor or company subject experts (internally/externally).
7. Gather customer business short/medium/long term needs/requirements to tailor the right solution with GoC’s products & solutions to help the customer succeed in its project goals.
8. To be aware of company’s/department’s Annual KPI (i.e. target revenue and profit) and stay on track. To discuss on solutions and challenges at any time to ensure alignment with all stakeholders to achieve KPI.
9. To be aware of and counter the competitor’s threats in the market by educating the customer on GoC's key values and benefits during face to face presentation or during tendering.
10. To always ensure that the key line of communication between client and GoC’s representatives is clear and declared as soon as possible (even when there are changes), this includes being the intermediary between the Project Team/Legal Team and the Client.
11. Facilitate & discuss (with internal departments) strategy during tendering and Asset Management in order to meet the client goals (i.e. project delivery timeline, tender target price, technical solutions, client expectations, QHSE goals, etc.) 
12. To always be up to date on the latest Strength/Weaknesses/Opportunity/Threats (SWOT) and engage with internal peers to help educate others on GoC’s key values and benefits in all its offerings when compared to external competitors.
13. Update project status on a weekly basis in the tracking system as well as update the Supervisor/Manager on the current status of each Asset to Manage and/or Tender/Quotation being prepared.
14. To research (latest industry trends, electricity industry regulations, etc.) and share knowledge on any changes required on GoC solutions for various applications with different clients and market segments when external law, regulations, environment, competitor activity develops against the GoC’s status quo.
15. To perform & manage any other ad-hoc duties/tasked matters as assigned by the supervisor/management/manager.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Regular team activities
• Medical insurance