Total 21 Junior Executive customer experience manager job vacancies in Petaling Jaya, Selangor

Job Description:

The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams.

The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of operational and administrative duties.

Role Details:

 Coordinate and oversee aeromedical transport cases independently from start to end.

•  Handle requests for assistance (phone calls and emails) promptly. Responsive with accurate feedbacks and ability to conduct clear communication and good listening skill.
• Can speak either Mandarin, Indonesian, or Vietnamese.
•  Be the first point of contact for our clients who require medical or travel assistance.
•  Be responsible for your allocated cases within the working hours and be responsible in managing the task.
•  Able to coordinate and access medical claims proactively, report analysis and offer recommendation on the eligibility of claim for the continuation or completion of the service delivery.
•  Go the extra miles based on the company’s standard. Provide excellent service and product knowledge in building skills.
•  Able to multi-task and support other departments. Teamwork mentality.
• Greet every customer with energy and enthusiasm.
• Perform 3 important qualities: - Professionalism, patience and ‘people-first attitude.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development

 REQUIREMENTS

• Must possess at least SPM, Diploma, Advanced Diploma, or Higher/Graduate Diploma in any field is required.
• A customer service-oriented mindset with a passion for helping others.
• Problem-solver who can communicate solutions clearly, both verbally and in writing.
• Flexibility to work shifts, including both day and night schedules.
• Fluent in English and Bahasa Malaysia.
• Customer service experience is an added advantage.

KEY RESPONSIBILITIES 

• Handle a high volume of inbound calls efficiently and professionally.
• Respond to customer feedback and inquiries with a friendly and proactive approach.
• Deliver exceptional, timely support to our clients by maintaining a high standard of service.
• Manage various channels, including calls, emails, live chats, social media including Facebook, Twitter, Instagram and Whatsapp.
• Ensure that customer queries are handled thoroughly and accurately to the customers satisfaction.
• Enter and update customer information in the system to maintain accurate records.
• Uphold strict customer data privacy policies.
• Must be able to work on a 24/7 rotation basis.
• Adaptability to various ad hoc tasks as needed.

WHY JOIN US

• Comprehensive medical benefits for you, your spouse, and children, ensuring your well-being is our top priority.
• Rest easy with our group term life coverage, providing you with security and assurance.
• Stay energized with meal allowances that keep you fueled throughout the day.
• An in-house futsal court, badminton court, plus a gym for post-work workouts.
• A variety of fun-filled events and gatherings to unwind.
• Achieve a healthy work-life balance, ensuring you thrive both in and out of the office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership
• Dental insurance
• Paid training and development

職位描述：

個案協調員主要負責透過與病人家屬、醫生、醫院和航空團隊等各利益相關者聯絡，協調和安排病人的交通計畫。

案件協調員應透過履行一系列業務和行政職責來促進案件的順利執行。

角色詳情：

自始至終獨立協調監督航空醫療運輸案件。

• 及時處理協助請求（電話和電子郵件）。反應靈敏，回饋準確，能夠進行清晰的溝通和良好的傾聽技巧。
• 可以講普通話、印尼語或越南語。
• 成為需要醫療或旅行幫助的客戶的第一個聯絡人。
• 負責工作時間內分配給您的案件並負責管理任務。
• 能夠主動協調和獲取醫療索賠，報告分析並就繼續或完成服務交付的索賠資格提供建議。
• 根據公司的標準多走幾英里。提供卓越的服務和產品知識來培養技能。
• 能夠同時處理多項任務並支援其他部門。團隊合作的心態。
• 以活力和熱情迎接每一位顧客。
• 履行 3 個重要特質： - 專業、耐心和「以人為本的態度」。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Job Responsibilities:

Typically responsible for assisting the company’s President or CEO in handling various business affairs.

Key Duties:

1. Administrative Support: Provide daily administrative support to the President, including scheduling, handling documents, answering calls, and responding to emails.

2. Business Coordination: Assist the President in managing various business matters, such as organizing meetings, welcoming visitors, and handling contracts.

3. Information Collection and Analysis: Gather industry information, market trends, and competitor data, analyze them, and report to the President to aid in informed decision-making.

4. Project Management: Assist the President in advancing key projects, including developing project plans, tracking progress, and coordinating resources.

5. Client Relationship Management: Help maintain relationships with key clients, including regular communication and handling client feedback.

Requirements:

- Willingness to travel and proficiency in driving a car.

- Fluency in Chinese, English, and Malay.

- Bachelor's degree with over 5 years of work experience or recent Master's graduates.

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 負責媒體銷售成果的交付。
• 與機構和客戶合作提供戶外媒體解決方案，開發新業務。
• 擔任與代理商和客戶的主要日常聯絡，並維持積極的持續關係。
• 同時管理多個行銷活動，同時與不同的內部和外部聯絡人互動

要求：

• 學士學位或同等經驗。
• 在媒體銷售和客戶管理方面取得了成功。
• 熟悉銷售績效指標。
• 較強的談判、演示和溝通能力。

津貼和福利

• 停車補助
• 中心位置
• 醫療、牙科和光學
• 事假
• 委員會

We are representing our client from F&B industry. As our client is expanding, they are looking for Outlet Manager to join their team. The ideal candidate will be responsible for ensure restaurants run smoothly and efficiently.

Job Description:

1. Maintaining administrative records pertaining to your branch particularly on compliance to internal SOP, halal & regulatory requirements.
2. Maintaining accounting records (supplier purchases over sales to avoid account burst) for your branch.
3. Requesting payment for all purchases (2x for suppliers & any ad hoc payments) after amount verified, for your branch.
4. Maintaining weekly work schedule, HR related documentations, payroll processes & hiring staff for your branch.
5. Verifying end-of-day closing report, daily purchases and ensure all record tallies for your branch.
6. Ensuring operation running smoothly for your branch, which includes:
7. Maintains daily Google review collection
8. Succeed in Mystery Customer program
9. Succeed in Internal Audit initiatives
10. Ensures monthly sales target achieved
11. Maintenance on all equipment, items & atmosphere
12. Perform other tasks as assigned

Job Requirements:

• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Preferably aged below 40
• Working hours: Based on given shift (9 hours per day/ 6 work days - 1 day OFF)

Basis Salary: Up to RM 4,000



Benefits & Entitlements:

- EPF Contribution (13%)

- SOCSO & EIS

- Daily meals (allowance / foods)

- Hostel / accommodation

- Travel allowance (T&C applies)

- Birthday token

- Medical entitlement

- No-MC reward

- Dental Claim (T&C)

- High chance of annual salary raise

- Monthly bonus if branch meets or exceeds target sales

- Annual leave, medical leave & other specific leaves as recognized by the company (in addition to the AL / MC etc)

Vacant Outlet Location:

1. Larkin Jaya, Johor Bahru

2. Setapak, Kuala Lumpur

If you are passionate about managing a restaurant, we encourage you to apply for this exciting opportunity! 

Consultant In-Charge:

Mesha | mesha@talentrecruit.com.my | +6016-394 2898

Only shortlisted candidates will be notified!

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Dental insurance

我們代表餐飲業的客戶。隨著我們的客戶不斷擴大，他們正在尋找奧特萊斯經理加入他們的團隊。理想的候選人將負責確保餐廳平穩且有效率地運作。

職位描述：

1. 維護與您的分公司相關的管理記錄，特別是遵守內部標準作業程序、清真和監管要求的記錄。
2. 維護分支機構的會計記錄（供應商採購超過銷售以避免帳戶爆裂）。
3. 金額驗證後，請為您的分行要求所有採購的付款（供應商的 2 倍以及任何臨時付款）。
4. 維護分支機構的每週工作計畫、人力資源相關文件、薪資流程和招募人員。
5. 驗證日終結算報告、每日採購並確保您分行的所有記錄記錄。
6. 確保您的分公司順利運營，其中包括：
7. 維護每日 Google 評論收集
8. 成功實施神秘客戶計劃
9. 內部稽核措施成功
10. 確保月度銷售目標達成
11. 所有設備、物品和氣氛的維護
12. 執行指派的其他任務

職位要求：

• 該職位需要至少2-3年相關領域的工作經驗。
• 最好是專門從事食品/飲料/餐廳服務或同等職位的經理。
• 年齡最好在40歲以下
• 工作時間：依據指定班次（每天 9 小時/6 個工作天 - 休息 1 天）

基本薪資：高達 RM 4,000



福利與權利：

- 公積金繳款 (13%)

- SOCSO 和 EIS

- 每日膳食（津貼/食物）

- 旅館/住宿

- 旅遊津貼（適用條款與條件）

- 生日令牌

- 醫療權利

- 無MC獎勵

- 牙科索賠（條款與條件）

- 年薪加薪的機會很大

- 若分公司達到或超過目標銷售額，每月發放獎金

- 年假、病假及公司認可的其他特定假期（除了 AL / MC 等）

空置專賣店位置：

1. 新山拉慶再也 (Larkin Jaya)

2. 吉隆坡文良港

如果您熱衷於管理餐廳，我們鼓勵您申請這個令人興奮的機會！

主管顧問：

梅莎 | mesha@talentrecruit.com.my | +6016-394 2898

只有入圍候選人才會收到通知！

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人發展機會
• 牙科保險

工作職責：

通常負責協助公司總裁或執行長處理各項業務事務。

主要職責：

1.行政支持：為總裁提供日常行政支持，包括日程安排、處理文件、接聽電話、回覆電子郵件。

2、業務協調：協助總裁處理各項業務事務，如組織會議、接待來訪、處理合約等。

3.資訊收集和分析：收集行業資訊、市場趨勢和競爭對手數據，進行分析，並向總裁報告，以幫助做出明智的決策。

4.專案管理：協助總裁推動重點項目，包括制定專案計畫、追蹤進度、協調資源。

5.客戶關係管理：幫助維繫與重要客戶的關係，包括定期溝通和處理客戶回饋。

要求：

- 願意旅行並熟練駕駛汽車。

- 流利的中文、英文和馬來文。

- 擁有5年以上工作經驗的學士學位或應屆碩士畢業生。

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

工作職責：

通常負責協助公司總裁或執行長處理各項業務事務。

主要職責：

1.行政支持：為總裁提供日常行政支持，包括日程安排、處理文件、接聽電話、回覆電子郵件。

2、業務協調：協助總裁處理各項業務事務，如組織會議、接待來訪、處理合約等。

3.資訊收集和分析：收集行業資訊、市場趨勢和競爭對手數據，進行分析，並向總裁報告，以幫助做出明智的決策。

4.專案管理：協助總裁推動重點項目，包括制定專案計畫、追蹤進度、協調資源。

5.客戶關係管理：幫助維繫與重要客戶的關係，包括定期溝通和處理客戶回饋。

要求：

- 願意旅行並熟練駕駛汽車。

- 流利的中文、英文和馬來文。

- 擁有5年以上工作經驗的學士學位或應屆碩士畢業生。

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

工作職責：

通常負責協助公司總裁或執行長處理各項業務事務。

主要職責：

1.行政支持：為總裁提供日常行政支持，包括日程安排、處理文件、接聽電話、回覆電子郵件。

2、業務協調：協助總裁處理各項業務事務，如組織會議、接待來訪、處理合約等。

3.資訊收集和分析：收集行業資訊、市場趨勢和競爭對手數據，進行分析，並向總裁報告，以幫助做出明智的決策。

4.專案管理：協助總裁推動重點項目，包括制定專案計畫、追蹤進度、協調資源。

5.客戶關係管理：幫助維繫與重要客戶的關係，包括定期溝通和處理客戶回饋。

要求：

- 願意旅行並熟練駕駛汽車。

- 流利的中文、英文和馬來文。

- 擁有5年以上工作經驗的學士學位或應屆碩士畢業生。

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

工作職責：

通常負責協助公司總裁或執行長處理各項業務事務。

主要職責：

1.行政支持：為總裁提供日常行政支持，包括日程安排、處理文件、接聽電話、回覆電子郵件。

2、業務協調：協助總裁處理各項業務事務，如組織會議、接待來訪、處理合約等。

3.資訊收集和分析：收集行業資訊、市場趨勢和競爭對手數據，進行分析，並向總裁報告，以幫助做出明智的決策。

4.專案管理：協助總裁推動重點項目，包括制定專案計畫、追蹤進度、協調資源。

5.客戶關係管理：幫助維繫與重要客戶的關係，包括定期溝通和處理客戶回饋。

要求：

- 願意旅行並熟練駕駛汽車。

- 流利的中文、英文和馬來文。

- 擁有5年以上工作經驗的學士學位或應屆碩士畢業生。

津貼和福利

• 員工股權
• 佣金和獎金
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職位空缺：

雪蘭莪/Bandar Tropicana Aman - 1 個職位空缺

檳城/峇六拜 - 1 職缺

職責與責任：

內部銷售支持

- 負責從本地和海外供應商採購材料。

- 及時按照建議的保證金產生客戶報價。

- 成為客戶訂單管理的主要聯絡人之一並接聽客戶電話。

- 跟進客戶的應收帳款，以避免財務部門的任何交貨阻礙並協助維持正現金流。

- 支援向銷售代表提供銷售報告。

- 透過了解詳細資訊、登入並與內部利害關係人協調來處理客戶投訴，以便在預期的時間內向客戶提供解決方案。

客戶訂單管理

- 依照既定流程審查客戶採購訂單，如果需要任何附加或特殊要求，請與客戶溝通。

- 透過提供客戶確認通知，有效率且準確地處理客戶訂單。

- 在系統中執行訂單輸入包括輸入銷售訂單、採購訂單（給供應商）、形式發票、收據、採購發票、交貨單和稅務發票。

- 與供應商溝通，監控所購產品的高效到達，並向客戶提供定期的發貨更新。

- 透過掌握未完成訂單和出貨狀態來提供客戶服務。

- 負責與第三方服務提供者或倉庫人員聯絡並密切合作，以確保進貨的品質和數量。

- 與第三方服務提供者或倉庫人員聯絡和協調入庫和出庫交貨安排。

- 根據 FEFO 和 FIFO 的原則挑選產品。向第三方服務提供者或客戶提供運輸說明和完整的運輸文件，以確保無縫交付給客戶。

- 向第三方服務提供者或內部利害關係人提供必要的支持，以確保按時交付給客戶。

- 處理產品樣品訂單和演示單元請求（根據需要）。

行政活動

- 必要時負責指定的行政活動。

- 負責建立系統的歸檔系統和必要的記錄保存，以滿足ISO9001標準。

資格與技能

• 至少2年相關領域的工作經驗。紮實的貿易業務工作經驗是一項資產。

• 熟悉黏合劑產品和處理危險品的經驗將是一個額外的優勢。

• 熟悉ERP系統知識。

• 有效的溝通技巧和致力於顧客滿意度。

• 能夠獨立工作，具有良好的團隊合作精神，具有強烈的主動意識和積極主動的態度。

• 良好的協調能力、人際溝通能力和壓力管理能力。

• 能夠分辨輕重緩急、優秀的跟進能力和對細節的關注。

• 良好的英語能力

有興趣者請點選「快速申請」提交申請，或發送電子郵件至： asiahr@ellsworth.com.hk 。

津貼和福利

• 員工股權
• 彈性的工作時間
• 醫療保險
• 個人發展機會

要求

• 必須至少擁有任何領域的 SPM、文憑、高級文憑或高級/研究生文憑。
• 以客戶服務為導向的心態，熱衷於幫助他人。
• 能夠透過口頭和書面方式清晰傳達解決方案的問題解決者。
• 靈活的輪班工作，包括白天和晚上的時間表。
• 精通英語和馬來語。
• 客戶服務經驗是一個額外的優勢。

主要職責

• 有效率、專業地處理大量來電。
• 以友善和主動的方式回應客戶的回饋和詢問。
• 透過維持高標準的服務，為我們的客戶提供卓越、及時的支援。
• 管理各種管道，包括電話、電子郵件、即時聊天、社交媒體（包括 Facebook、Twitter、Instagram 和 Whatsapp）。
• 確保徹底、準確地處理客戶的疑問，使客戶滿意。
• 在系統中輸入和更新客戶資訊以維護準確的記錄。
• 維護嚴格的客戶資料隱私政策。
• 必須能夠 24/7 輪流工作。
• 根據需要適應各種臨時任務。

為什麼加入我們

• 為您、您的配偶和孩子提供全面的醫療福利，確保您的健康是我們的首要任務。
• 我們的團體定期壽險為您提供安全保障，讓您高枕無憂。
• 膳食津貼讓您保持精力充沛，讓您一整天都精力充沛。
• 內部五人制足球場、羽球場以及下班後運動的健身房。
• 各種充滿樂趣的活動和聚會可供放鬆。
• 實現健康的工作與生活平衡，確保您在辦公室內外都能蓬勃發展。

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會
• 健身會員資格
• 牙科保險
• 有薪培訓和發展

Job Description:

1. Maintain accurate records of business development activities, including client interaction, proposals and agreements.
2. Assist on updating client records in system and also job listing.
3. To send the agreement to the new potential client
4. To do follow up call to our clients.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Strong organizational and multitasking skills.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to work effectively as part of a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Personal leave
• Personal development opportunities

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

Key Responsibilities:

• Responsible for Sales and Project Management for Industrial Printing.

• Presenting sales and solution and demonstration to customers.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• Present sales, revenue and expenses reports and realistic forecasts to the management team.

• Identify emerging markets and market shifts while being fully aware of new product and competition status.

• Creating sales prospects, perform sales canvassing and all preliminary work.

• Other task/s as and when assigned by the company.

• Requirement of candidate, experience from Label Converter, Flexible packaging & Offset: Pressure sensitive adhesive, Pre-press, Conventional press, Digital press, Digital embellishment, Finishing & QC.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.