Total 19 command center analyst job vacancies in Kuala Lumpur, Federal Territory of Kuala Lumpur

Responsibilities: 

• Support department in financial analysis projects
• Development and management of large datasets.
• Assist in preparation of budgeting, forecasting, 3-way forecasts and scenario modelling 
• Provide performance monitoring and variance analysis
• Provide business reporting processes, ensuring efficient reporting and information flow.
• Participate in business performance improvement projects, including revenue growth and margin improvement initiatives.
• Assist the department in producing various financial models for business valuation, risk and sensitivity analysis.
• Support in identifying trends and insights in financial performance and providing recommendations for improvements, as well as participate in monthly business reviews.
• All other tasks and projects as deemed necessary and reasonably required by the Company.

Requirement: 

• Bachelor’s degree in Accounting/Finance/Business Administration or any other related fields
• Professional qualification (CPA/ACCA/ICAEW/etc) is an added advantage.
• 2-3 years of work experience in any field in finance, credit, and/or auditing environment.
• Has strong communication (both written and spoken) and influencing skills in English.
• Detail-oriented and analytical mindset, able to thrive juggling multiple projects and is an innovative, quick learner.
• Possesses at minimum, basic Excel skills and willing to proactively work on Excel proficiency.
• Experience in data analytics and business partnering is an advantage.
• Laser focus and a self-starter.
• Strong value around quality of work produced.
• Eloquent and well-presented with effective communication towards internal and external parties.
• Provide attention to detail with accuracy.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities: 

• Support department in financial analysis projects
• Development and management of large datasets.
• Assist in preparation of budgeting, forecasting, 3-way forecasts and scenario modelling 
• Provide performance monitoring and variance analysis
• Provide business reporting processes, ensuring efficient reporting and information flow.
• Participate in business performance improvement projects, including revenue growth and margin improvement initiatives.
• Assist the department in producing various financial models for business valuation, risk and sensitivity analysis.
• Support in identifying trends and insights in financial performance and providing recommendations for improvements, as well as participate in monthly business reviews.
• All other tasks and projects as deemed necessary and reasonably required by the Company.

Requirement: 

• Bachelor’s degree in Accounting/Finance/Business Administration or any other related fields
• Professional qualification (CPA/ACCA/ICAEW/etc) is an added advantage.
• 2-3 years of work experience in any field in finance, credit, and/or auditing environment.
• Has strong communication (both written and spoken) and influencing skills in English.
• Detail-oriented and analytical mindset, able to thrive juggling multiple projects and is an innovative, quick learner.
• Possesses at minimum, basic Excel skills and willing to proactively work on Excel proficiency.
• Experience in data analytics and business partnering is an advantage.
• Laser focus and a self-starter.
• Strong value around quality of work produced.
• Eloquent and well-presented with effective communication towards internal and external parties.
• Provide attention to detail with accuracy.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

Job Overview:

We are seeking a talented and detail-oriented Data Analyst to join our dynamic team. In this role, you will work closely with data scientists, engineers, and business leaders to extract actionable insights from large datasets and help drive business decisions. You will play a critical part in transforming complex data into clear and concise reports, dashboards, and visualizations that inform strategic initiatives and AI model development.

Key Responsibilities:

• Analyse large and complex datasets to identify trends, patterns, and correlations.
• Create and maintain interactive dashboards and reports using tools like Tableau, Power BI, or Looker.
• Collaborate with data scientists and engineers to prepare and clean data for AI model training and testing.
• Perform ad-hoc data analysis to support business decisions and operational improvements.
• Translate business requirements into clear, actionable data analysis tasks.
• Present insights and findings to stakeholders in a clear, easy-to-understand format.
• Develop and automate reports and data workflows to ensure efficient delivery of insights.
• Assist in the optimisation of machine learning models by providing relevant data insights.

Qualifications:

• Bachelor’s degree in Data Science, Computer Science, Statistics, Mathematics, or a related field (or equivalent practical experience).
• Proficiency in SQL for data extraction and manipulation.
• Strong experience with data visualization tools such as Tableau, Power BI, or Looker.
• Knowledge of statistical analysis techniques and tools (e.g., R, Python, Excel).
• Familiarity with AI/ML concepts and an ability to understand how data impacts model performance.
• Strong problem-solving skills and attention to detail.
• Ability to communicate complex data insights to non-technical stakeholders.
• Experience with cloud data platforms (AWS, Google Cloud, or Azure) is a plus.
• Familiarity with Python or R for data analysis and automation is highly preferred.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities

職責：

• 財務分析專案支援部門
• 大型資料集的開發與管理。
• 協助準備預算、預測、三向預測和情境建模
• 提供績效監控和差異分析
• 提供業務報告流程，確保高效率的報告和資訊流。
• 參與業務績效改善項目，包括收入成長和利潤提高計劃。
• 協助部門製作各種財務模型，用於業務估值、風險和敏感度分析。
• 支持識別財務績效的趨勢和見解並提供改進建議，以及參與每月的業務審查。
• 本公司認為必要且合理要求的所有其他任務和項目。

要求：

• 會計/金融/工商管理或任何其他相關領域的學士學位
• 專業資格（CPA/ACCA/ICAEW/等）是一個額外的優勢。
• 在金融、信貸和/或審計環境的任何領域擁有 2-3 年工作經驗。
• 具有很強的英語溝通能力（書面和口語）和影響力。
• 注重細節和分析思維，能夠在多個專案中茁壯成長，並且是一位創新、快速學習者。
• 至少具備基本的 Excel 技能，並願意主動提升 Excel 的熟練程度。
• 有數據分析及業務合作經驗者佳。
• 雷射聚焦和自動啟動器。
• 圍繞所製作的工作品質具有很強的價值。
• 口才好、表達能力強，能與內部、外部各方進行有效的溝通。
• 準確地關注細節。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

職責：

• 財務分析專案支援部門
• 大型資料集的開發與管理。
• 協助準備預算、預測、三向預測和情境建模
• 提供績效監控和差異分析
• 提供業務報告流程，確保高效率的報告和資訊流。
• 參與業務績效改善項目，包括收入成長和利潤提高計劃。
• 協助部門製作各種財務模型，用於業務估值、風險和敏感度分析。
• 支持識別財務績效的趨勢和見解並提供改進建議，以及參與每月的業務審查。
• 本公司認為必要且合理要求的所有其他任務和項目。

要求：

• 會計/金融/工商管理或任何其他相關領域的學士學位
• 專業資格（CPA/ACCA/ICAEW/等）是一個額外的優勢。
• 在金融、信貸和/或審計環境的任何領域擁有 2-3 年工作經驗。
• 具有很強的英語溝通能力（書面和口語）和影響力。
• 注重細節和分析思維，能夠在多個專案中茁壯成長，並且是一位創新、快速學習者。
• 至少具備基本的 Excel 技能，並願意主動提升 Excel 的熟練程度。
• 有數據分析及業務合作經驗者佳。
• 雷射聚焦和自動啟動器。
• 圍繞所製作的工作品質具有很強的價值。
• 口才好、表達能力強，能與內部、外部各方進行有效的溝通。
• 準確地關注細節。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

職責：

• 財務分析專案支援部門
• 大型資料集的開發與管理。
• 協助準備預算、預測、三向預測和情境建模
• 提供績效監控和差異分析
• 提供業務報告流程，確保高效率的報告和資訊流。
• 參與業務績效改善項目，包括收入成長和利潤提高計劃。
• 協助部門製作各種財務模型，用於業務估值、風險和敏感度分析。
• 支持識別財務績效的趨勢和見解並提供改進建議，以及參與每月的業務審查。
• 本公司認為必要且合理要求的所有其他任務和項目。

要求：

• 會計/金融/工商管理或任何其他相關領域的學士學位
• 專業資格（CPA/ACCA/ICAEW/等）是一個額外的優勢。
• 在金融、信貸和/或審計環境的任何領域擁有 2-3 年工作經驗。
• 具有很強的英語溝通能力（書面和口語）和影響力。
• 注重細節和分析思維，能夠在多個專案中茁壯成長，並且是一位創新、快速學習者。
• 至少具備基本的 Excel 技能，並願意主動提升 Excel 的熟練程度。
• 有數據分析及業務合作經驗者佳。
• 雷射聚焦和自動啟動器。
• 圍繞所製作的工作品質具有很強的價值。
• 口才好、表達能力強，能與內部、外部各方進行有效的溝通。
• 準確地關注細節。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

Key Responsibilities

• Act as the primary liaison between the business stakeholder (external or internal client) and the technical

team (product owner).

• Conduct in-depth requirement gathering sessions (specifically on data mapping and functionalities) with

business stakeholder to understand their needs. Analyze these requirements to produce clear and concise

Functional Design Specifications (FDS) for usage by technical team during development/customization of Reg

Reporting

• Document logical designs covering Data Models, Functional, and UI/UX designs.

• Able to work Independently with technical teams to ensure development covers comprehensive business

requirements

• Prepare data verifications template for business stakeholders for SIT/UAT

• Document SIT/UAT test plan, test scripts

• Manage end-to-end defect management

• Perform final sanity test prior to start of UAT with business stakeholders

• Support business stakeholders during UAT and ORT

• Provide ongoing support and clarification throughout the project lifecycle specifically for business

requirements

• Proactively identify potential issues and recommend effective solutions

Job Specification

• Foundation/Diploma/Degree in Business Management/Accounting/Finance/Computer Science/Computer Engineering/IT/Data Science

• CGPA 3.0 and above

• Professional Qualification / Regulatory Licensing Requirement in Google Project Management Certification, PMP BA/PM, AICB – Level 1 – CFS and/or CRCO (optional)

• Relevant Working Experience : 0-3 years experience (accept recently graduated candidate)

• Experience in client-facing roles or customer service or business development

• Experience in regulatory reporting/middle office of banks/financial institutions/payment system operators

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• SPM or Diploma in Data Analytics, or a related field.
• Proven experience in sales administration.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilised throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

About the role:

As a Senior Security Analyst at Ezypay, you directly contribute to and shape Australia’s leading recurring payments and subscription billing API. The product supports the definition of payment plans and collections using multiple payment methods.

As a Senior Security Analyst with Ezypay, you will:

• Maintain PCI Compliance: Ensure that all systems and processes comply with the Payment Card Industry Data Security Standard (PCI DSS).
• Security Monitoring: Continuously monitor network traffic and system logs for unusual activity, potential threats, and vulnerabilities.
• Vulnerability Assessments: Conduct regular vulnerability assessments to identify and mitigate security risks within the organization’s systems and infrastructure.
• Penetration Testing Support: Collaborate with and support external partners who perform penetration testing, ensuring they have the necessary access and information.
• Policy Development: Develop and enforce security policies and procedures to ensure compliance with PCI DSS and other relevant regulations.
• Security Awareness Training: Educate engineers on security best practices and PCI compliance requirements.
• Blue Team Activities: Participate in blue team exercises to improve the organization’s defensive capabilities against cyber threats.

• 5+ years in a similar role
• Bachelor’s Degree in Computer Science, Software Engineering or relevant Information technology industry experience.
• Experienced in PCI or ISO 27001
• Understanding of security best practices (software and systems)
• Linux administration experience on cloud infrastructure
• Good understanding of software and systems architecture
• Experience programming in at least one compiled or interpreted language (Java, .Net, Python, Bash, Powershell etc.)

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

Job Brief:

The Senior Analyst of Planning & Performance Management provides supporting roles for engaging and coordinating across functions and levels in the capacity of Business Planning and Performance Management within MRANTI and external stakeholders, i.e. MOSTI, MOF and other ministries as and when required. This includes supporting functions in the strategic planning process; review of strategic partnership; evaluating business opportunities; providing insight and direction in new market development; preparing strategic reports, recommendations and presentations; and gathering market and competitive intelligence.

Job Responsibilities:

• Strategic Orientation – Support the generation of a strategic plan that integrates numerous business issues, functions and resources for effective action. Identify potential strategic partners, alliances and relationships to expand core product lines or bring new product lines to the organisation.
• Communication – Develop, communicate, & support implementation & execution of business development growth strategies & processes to meet both market share & revenue goals. Communicate the Business Development strategy to CEO and Senior Management.
• Market Knowledge – Develop & grow business relationships in all market segments vital to the success of the Company. Able to anticipate, to capitalise on and possibly drive changes in the market.
• Result Orientation – Liaise with members of staff to ensure top level client experience in all cases of client interactions from follow up to delivery and needs assessment.
• Collaboration & Influence – Build and strengthen networks and relationships with key stakeholders such as ministries, government agencies, industry players and private companies across various sectors.
• People and Organisation Development – Identify and develop resources relevant to business development and sales goals. Oversee the organisational effectiveness, transformation execution management, and leadership development of the organisation towards improving the core competency of the company.

Job Requirements:

• Candidate must have a Bachelor’s degree in Business Administration, Business Information System, Finance and other relevant disciplines that is equivalent.
• Possesses a minimum of 6 to 8 years of professional work experience in Strategic Planning and Performance Management.
• Well versed with Strategic and Business Planning tools or methodology, i.e. Strategy Map.
• Possesses the experience and knowledge in the following:

1. Understanding of the technology and innovation ecosystem.
2. Designing and executing Performance Management and Reporting framework.
3. Google Suite applications and MS Office (Excel and PowerPoint).

• Ability to work with recent technological applications relating to daily tasks.

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• Diploma or Degree in Data Analytics, or a related field.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

The part you will play

• Plan, manage and coordinate all activities related to BC : technical support, trainings, product development, trouble shooting, sensory analysis, formulation, laboratory operations, related to internal – employees, new comers - and external technical support – clients, distributors.
• Facilitate connections with APA Go-To-Market teams, as well as synergies with Greater China Baking Center teams, and ensure BC department contributes actively to GTM ambitions and objectives.
• Collect, analyze and report technical information from market - positioning of competitors, trends and changes in customer requirements, etc - and BC activities across APA.
• Facilitate and support the recruitment and development of the team of baking experts in APA region.
• Responsibility of OPEX, CAPEX of the APA Baking Centre.
• Provide relevant support to Baking Center in all subsidiaries in APA sub region.
• Integrate HSE best practices into all design/product development.
• Consider HSE risk assessment in new projects (chemical risk, operating mode etc).

Job Brief:

We are seeking a highly motivated Cybersecurity Analyst to join our dynamic and fast-growing organization. Tune Protect is a regional insurance company with infrastructure on cloud as well as on premise. From a cybersecurity perspective, we monitor our infrastructure via a SOC and also with solutions ranging from network firewalls to SOC to EDR, DLP and PAM.

Job Responsibilities:

• Work with the team to manage the security infrastructure at Tune Protect. This includes working with the SOC and infrastructure team to analyse and remediate security tickets, EDR operations (for example scanning and ensuring endpoints are clean of vulnerabilities), Email Security on MS365, DLP (for example blacklisting/whitelisting websites etc) and PAM (for example work with infrastructure team to ensure all critical user ids are covered).
• Be hands on and able to utilise/configure our existing security software such as Trend Micro EDR, Forcepoint DLP, Tycothic PAM, Microsoft 365 email security. Familiarity or experience in using and/or configuring other endpoint protection software, data leak prevention software, priviledged access management software and/or firewalls a strong advantage.
• Strong understanding and experience in firewall configuration (Fortigate and Palo Alto) a strong advantage
• Strong understanding and experience in hardening OS such as linux and windows
• Understanding of Microsoft Active Directory and its security a strong advantage.
• Assess and manage security risks and implement best practices to minimize them. Monitor and analyze cybersecurity incidents and threats
• Perform regular VAPT on our infrastructure and on all new applications internally or with an external vendor. Work with those vendors to ensure their reports are remediated as needed and verified. Experience as a VAPT tester an advantage
• Work with infrastructure and cloud engineers and leads to ensure security is handled correctly from design to operations at the network and server level. This includes knowledge of sound security practices from a technical perspective.
• Understand industry frameworks like Mitre Att&CK. Stay up to date with the latest security trends and technologies to ensure the company stays ahead of evolving threats
• Ensure regular reporting on security statistics are compiled on time and presented to management.
• Work with cross-functional teams to ensure that all on premise and cloud-based systems and applications are secure
• Work closely with IT audit to ensure all audit discovery and remediation is performed ahead of deadlines

Job Requirements:

Requirements:

• Degree in Information Technology (IT), Computer Science or other related discipline with relevant experience in security operations
• IT Security experience with 2-4 years or more hands-on experience in any branch of security. Experience being in a lead role an advantage
• Professional certification such as CISM, CISA, CSXP, CISSP, CREST, GPEN or equivalent an advantage
• Knowledge/experience in Information Security, IT Risk and IT Governance including BNM RMIT. Strong understanding of IT security principles and practice.
• Familiarity with security frameworks and regulations such as NIST, ISO 27001, and SOC 2 an advantage
• Operational experience working with or in a SOC an advantage
• Able to work under broad direction and a self-motivated individual who is able to work independently. Responsible and accountable for work performed and decisions taken.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources if required.
• Good communication skills written and spoken
• Good analytical and problem solving skills including ability to visualise and plan troubleshooting steps.
• Ability to work collaboratively with other parties towards a common goal

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Job Brief:

Provide comprehensive analysis and evaluation of technologies to support strategic decision-making for commercialisation and funding initiatives. The position exists to conduct technical assessments, market feasibility studies, and risk analysis, guiding the development and market potential of local R&D innovations.

Job Responsibilities:

1. Conduct detailed technology assessments, including viability, scalability, and potential impact of R&D products.
2. Perform market research and analysis to evaluate the commercial feasibility of technologies.
3. Develop recommendation reports for project’s fit, highlighting potential challenges and mitigation strategies for commercialisation.
4. Support the tech assessment team in structuring and implementing evaluation frameworks for diverse R&D projects.
5. Collaborate with cross-functional teams to gather inputs on technical requirements and industry standards.
6. Contribute to the preparation of presentations and reports for internal and external stakeholders.
7. Monitor industry trends and innovations to provide insights into emerging technologies and market shifts.
8. Ensure compliance with all relevant policies and guidelines in technology assessments and recommendations.

Job Requirements:

1. Bachelor’s degree in Engineering, Technology Management and Business Management or other relevant field
2. Professional certification in Technology Assessment, Innovation Management, or other equivalent qualification would be an advantage
3. Possesses at least 2 to 3 years of experience in technology assessment, market research, or innovation management.
4. Displays familiarity with research and development (R&D) of technology commercialisation processes or possesses the experience of working in a similar environment.
5. Possesses experience in market research and data analysis with the ability to balance technical and market feasibility assessments to support commercialisation goals
6. Knowledgeable in technology R&D and innovation ecosystems
7. Keep up with the rapid and ever changing technology trends and industry standards

The Opportunity:

As an Associate Order Management Analyst, you will play a crucial role in ensuring the accurate and timely processing of customer orders for our EMEA region.

Your primary responsibility will be to review, validate, and input orders into our systems, ensuring that all necessary information is correct and complete.

What Your Impact Will Be:

Order Processing:

• Efficiently process automated orders (EDI, SFA) and manual orders (Excel uploads).
• Conduct thorough checks to identify and rectify errors in product information, pricing, and customer details.
• Maintain accurate and up-to-date customer data records.

Customer Service:

• Collaborate with local market Customer Service teams to address inquiries and resolve issues.
• Facilitate occasional customer queries and provide timely support.

Process Improvement:

• Actively participate in process improvement initiatives to streamline operations and enhance efficiency across EMEA markets.
• Contribute innovative ideas and solutions to optimize workflows and reduce errors.

Administrative Tasks:

• Perform additional administrative duties as required, such as report generation and data analysis.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are seeking individuals who are driven to make things happen, possess keen attention to detail; and passionate about learning and improving oneself.

As a Credit Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth.

What will you do:

• Reading, assessing, analyzing, and interpreting client's credit data, financial statements, and other financial reports of companies.
• Undertake credit appraisal and recommendation for applications.
• Ensure credit review on all applications are in compliance with the company’s credit strategy and policies.
• Conduct industry study and regular update on economic review for the reference of all business units to keep abreast with the fast-changing business landscape and environment.
• Support and participate in credit related projects, system enhancement and process improvement.
• Ad-hoc assignments and other responsibilities delegated by the supervisor from time to time.

What are we looking for:

• Bachelor’s Degree in Accounting, Finance, Economics or any other equivalent.
• Preferably 1 – 3 years of experience in credit processing and analyst position. Experience in handling SME portfolio would be an added advantage.
• Good command of spoken and written English and Bahasa Malaysia.
• Ability to speak in other languages or dialects would be added advantage.
• Good interpersonal skills and able to work independently as well as in a team to achieve collective goals.
• Familiar with Excel and accounting analysis.
• Fresh graduates are encouraged to apply.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

AS a CRM BA you will play a crucial role in supporting our Dynamics 365 CRM initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

- Retail Customer Leads

- Service Requests

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector is a must

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

Degree holder with 5+ years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

Respectful and professional when challenging a past decision or quality of work

Can manage pressure from high volume

Fluent and articulate in both spoken and written English

Self-started, team player; can work with stakeholders from other BUs.

Experience with Detica appreciated, but not mandatory

• Strong understanding of KYC/AML regulations and industry standards
• Excellent analytical and problem-solving skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Experience with KYC remediation tools and systems (preferred)

Why join us:

• Competitive salary and benefits package
• Opportunities for career advancement and professional development