Total 21 accounts officer job vacancies in selangor

• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Prepare Invoices, Submit and reconcile expense reports
• Experience as an Administrative Assistant an advantage
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel)
• Proficiency in MS Office (PowerPoint) an advantage
• Good time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Knowledge and Experience in Accounts and Payroll an advantage
• Good written and verbal communication skills an advantage
• Strong organizational skills with the ability to multi-task 

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal development opportunities
• Paid training and development

Responsibilities:

Overall responsible the cash flow and accounts with the defined scope:

• Monitored spectrum of accounting activities, including full set of accounting, reporting, reconciling, journal entries and daily transaction up to date and properly.
• Supervise, assist and provide coaching for any accounting issues for Inter Companies.
• Manage in all Accounts Payable and Receivable payments and collection.
• Verified in the Debtors Credit Note (If required).
• Process Payment in term of Cash, Cheque, TT, Bank Draft, IBG and etc.
• Prepare Weekly Cash Flow and submit to Managing Director and Chief Executive Office for review and discussion.
• Reconcile Monthly Bank Reconciliation
• Finalized the yearly account and submit for audit.
• Liaise with Auditor, Tax Consultant, Bankers and Government Authority in the related to Accounts issues.
• Checking daily E-Billing for North Port and West Port.
• Monitor Vessel Owner’s account and payment.
• Calculation of Vessel Rebate of Adjustment (ROA).
• Prepare Titimas Group of Companies monthly Salary / EPF / SOCSO / Income Tax / HRDF.
• Make payment to Local Government Authority according to the dateline.
• Prepare of yearly EA Form for employees.
• Checking Suppliers Invoice before pass Journal Entry.
• Prepare and check Company E-filing for the year.
• Perform any jobs as assigned by superior and management when required for all Group of Companies.

Requirements:

• Posses at least a Bachelor's degree in Accounting, Finance, or a related field.
• Professional certifications (e.g., CPA, ACCA) can be advantageous.
• Minimum of 3-5 years in accounting or finance roles.
• Familiarity with logistics or shipping industry financial practices could be a plus.
• Proven ability to handle complete accounts for multiple companies;
• Proficiency in accounting software (e.g., SQL, ASolute).
• Strong analytical skills and attention to detail.
• Ability to prepare and interpret financial reports, budgets, and forecasts.
• Solid knowledge of financial regulations and compliance standards.
• Good interpersonal and communication skills for managing a team and liaising with other departments.
• Strong organizational and time-management skills.
• Problem-solving mindset and ability to work well under pressure.
• Integrity and a strong sense of responsibility.

Perks and benefits:

• Additional leaves and holidays
• Paid time-off
• Earned wage access (EWA)
• Company-owned cell phones
• General outpatient benefits extent to spouse and children
• Dental/optical care reimbursement
• Group health and surgery insurance
• Professional development opportunities

Job Requirement

• Minimum Education: Diploma/Degree in Accounting or Finance or equivalent

Candidates possess a Diploma/Degree in Accounting or Finance or equivalent professional certificate.

• At least 3 years working experience

• Good personality and positive working attitude, responsibility, self-discipline and dedicated work.

• Good communication skills

Job Responsibility

• To handle full set account

• To perform monthly bank reconciliation, monthly analysis, daily collection.

• Responsible for month end closing, ensure all accounting entries are updated accordingly and timely manner.

• Coordinate and liaise with internal departments, external auditors and other external parties for audits, taxation and other financial matters.

• Prepare monthly payments and financial reports to management.

Perks & Benefits :

• Personal development opportunities
• Basic Salary
• EPF/SOCSO/EIS/PCB included
• Annual Leave
• 5 working days a week
• Career growth
• • Medical Claim

Welcome to online apply or drop an Email to katyu@hlh.com.my

Contact Number: 012-910 3319

Job Requirement

• Minimum Education: Diploma/Degree in Accounting or Finance or equivalent

Candidates possess a Diploma/Degree in Accounting or Finance or equivalent professional certificate.

• At least 3 years working experience

• Good personality and positive working attitude, responsibility, self-discipline and dedicated work.

• Good communication skills

Job Responsibility

• To handle full set account

• To perform monthly bank reconciliation, monthly analysis, daily collection.

• Responsible for month end closing, ensure all accounting entries are updated accordingly and timely manner.

• Coordinate and liaise with internal departments, external auditors and other external parties for audits, taxation and other financial matters.

• Prepare monthly payments and financial reports to management.

Perks & Benefits :

• Personal development opportunities
• Basic Salary
• EPF/SOCSO/EIS/PCB included
• Annual Leave
• 5 working days a week
• Career growth
• • Medical Claim

Welcome to online apply or drop an Email to katyu@hlh.com.my

Contact Number: 012-910 3319

Responsibilities:

• Manage full set of accounts following accounting principles.
• Financial forecasting and risk analysis.
• Cash Flow management and taxation.
• Audit financial transactions and document accounting control procedures.
• Keep up with financial policies, regulation and legislation.
• Any other relevant duties as assigned from time to time.

Requirements:

• Experience in Credit Control and Petty Cash management
• Strong Finance and Accounting background
• Excellent Communication skills
• Attention to detail and strong organizational skills
• Proficiency in MS Excel and accounting software
• Ability to work effectively in a team
• Relevant diploma or degree in Accounting or Finance

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

Job Responsibilities

* Monitor the shipping activity with regard to the preparation of Shipping Documentation, Shipping Instructions, Scheduling, L/C documentation,

and other shipping-related matters to ensure timely delivery/arrival of goods and customs clearance.

* Experience for all import and sales tax exemptions which include managing forwarding agents, shipping line, haulage, trucking, insurance and customs clearance.

* Liaise and coordinate with overseas suppliers

* Ensure compliance with the customer’s shipping instructions and ensuring all import shipping documents are in order.

* Liaise with the shipping agent to ensure all shipping documents compile and receive on time.

* Coordinates and liaises the load-out schedule with the warehouse to ensure the timely and accurate load-out and receiving of all products.

* Follow up and liaise with internal dept/section to clarify and reconcile any data discrepancies, etc

* Responsible for processing products claims in accordance with supplier claimant terms and conditions

* Monitor costing and Inventory status, cost report and documentation preparation.

* To perform assigned Admin jobs as and when required.

Job Requirements

* Able to handle full set of export/import documentation.

* Excellent problem-solving, task prioritization, follow-up and quick learning skills

* Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Shipping/Business Studies/Administration or equivalent.

* At least 2-3 years of working experience in related field is required for this position.

* Strong usage in Microsoft Office (Excel, Word, PowerPoint & Outlook).

* Required language(s): English, Bahasa Malaysia, Mandarin

* Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.

* Required Skill(s): Import and Export Logistics, Shipment planning Documentation & Billing, Dealing with Forwarder, Shipping, Customs & Port.

Perks & Benefits

• Yearly bonus and increment
• Career Advancement Opportunity
• Products Training
• Casual dress code
• Regular team activities
• Company trips
• Paid training and development

Job Responsibilities:

• Assiting in export matters and documentations, covering:

1. Preparation and Drafting of S.I (Shipment Instruction),
2. Custom Decleration,
3. K2 amendments and submissions,
4. Packing list.
5. Draft Bill of Lading confirmation,
6. Collection of original Bill of Ladings with providing acknowledgments to the respective supplier.
7. Preparing full sets of documentation for delivery to customer agents.
8. Keep records of all the documents and there location.
9. Liasing with finance team in order to release the respective documents to the customers.

• Coordinating with transporters & vendors.
• Compile logs and records of executed orders, sumbit weekly report to the respective management.
• Prepare and maintain accurate reports for upper management.
• Updating and following up with clients regarding delivery dates, S.I, draft BL's, OBL's, & Invoices.
• Dealing with regulatory authorities to get all related certifications such as Health Certificate, MITI FORM E, Phytosanitary, Analysis certificate etc
• Cover any other area of export and documentations in regards to organisation and customer requirements.

Job Requirements:

• Possess Advance Diploma/Bachelor Degree or above in respective field.
• At least 3 years and above experience in related field.
• High attention to detail and accuracy
• Ability to work well under deadlines and pressure.
• Ability to interface with all levels of management.
• This Job comes with high volume of work, may require working extra hours other than normal operational hours and with no extra pay.
• Must be able to complete all work within due deadline.
• Only interested candidates with having valid experience & skills should apply for the position. 

Free Parking

Free Pantry Items

Saturday Flexible

Job Description:

Supports the project managers and the project stakeholders in planning, executing, monitoring, and controlling the projects within an organization. A PMO can also provide guidance, standards, tools, and best practices for project management, as well as facilitate communication, collaboration, and learning across the projects. A PMO can operate at different levels, such as portfolio, program, or project level, depending on the scope and complexity of the projects.

Here’s an overview of Project Management Officer’s (PMO) responsibilities across project phases:

Initiation: Define project objectives and scope to align with organizational goals and address business needs effectively.

Planning and Design: Develop comprehensive project management plans that outline deliverables, timelines, budgets, and resource requirements for successful project execution.

Execution: Facilitate the implementation of project plans, coordinate activities, and ensure the timely delivery of project deliverables to stakeholders.

Monitoring and Controlling: Continuously monitor project progress, identify potential issues or risks, and implement corrective measures to keep the project on track and within scope.

Closure: Conclude the project activities, assess project performance, and generate a project closure report to document achievements, lessons learned, and recommendations for future projects. 

Requirements:

• Bachelor’s degree or equivalent
• Proven work experience as a Project Management Officer or similar role
• Strong leadership skills.
• Good written and verbal communication skills
• Strong attention to details and technicalities
• Excellent organizational and technical abilities
• Good interpersonal and multi-tasking skills
• Relevant training and/or certifications as a Project Management Officer

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Dental insurance
• Vision insurance
• Paid training and development
• Remote work flexibility

JOB DESCRIPTION

-Artwork retouching, file checking based on production printing requirement

-Work from briefs whilst also offering ideas for improving the original specification/client requirements.

-Assist in ad-hoc projects as assigned

-Liaising with client in relation to artwork problem and enquiries if necessary

-Technical support of team

REQUIREMENT

-Fresh graduates will also be considered

-Immediately available is highly preferred

-Background in DTP (Desktop Publishing) is an advantage

-Required skill(s) : Adobe Illustrator & Adobe Photoshop

-Mature, hardworking and able to work in a fast-paced environment

-Able to work in a team and individually

-Willing to work in Seri Kembangan and shift arrangement

-Required language(s) : Chinese (*MUST), Cantonese (*MUST), English,Malay

Perks & Benefits :

• EPF, SOCSO, SIP
• Annual Leave
• Medical Leave

職責：

全面負責規定範圍內的現金流量和帳戶：

• 監控會計活動的範圍，包括全套會計、報告、對帳、日記帳分錄和日常交易，最新且正確。
• 監督、協助並為國際公司的任何會計問題提供指導。
• 管理所有應付帳款和應收帳款的付款和收款。
• 在債務人貸方票據中進行驗證（如果需要）。
• 處理現金、支票、電匯、銀行匯票、IBG等付款方式。
• 準備每週現金流量並提交給董事總經理和首席執行官辦公室審查和討論。
• 核對每月銀行往來餘額調節表
• 最終確定年度帳目並提交審計。
• 就與帳戶問題相關的事宜與審計師、稅務顧問、銀行家和政府機構聯絡。
• 檢查北港和西港的每日電子帳單。
• 監控船東的帳戶和付款。
• 船舶調整回扣 (ROA) 的計算。
• 準備 Titimas 集團公司的月薪/EPF/SOCSO/所得稅/HRDF。
• 根據日期期限向當地政府當局付款。
• 為員工準備年度 EA 表格。
• 在透過日記帳分錄之前檢查供應商發票。
• 準備並檢查本年度的公司電子申報表。
• 當所有集團公司需要時，執行上級和管理層分配的任何工作。

要求：

• 至少擁有會計、金融或相關領域的學士學位。
• 專業認證（例如註冊會計師、特許公認會計師公會）可能是有利的。
• 從事會計或財務工作至少 3-5 年。
• 熟悉物流或航運業的財務實務可能會是一個優勢。
• 具備處理多家公司完整帳戶的能力；
• 熟練會計軟體（例如SQL、ASolute）。
• 強大的分析能力和對細節的關注。
• 能夠準備和解釋財務報告、預算和預測。
• 對財務法規和合規標準有紮實的了解。
• 良好的人際溝通和溝通能力，能夠管理團隊並與其他部門聯絡。
• 較強的組織和時間管理能力。
• 解決問題的心態和在壓力下良好工作的能力。
• 誠信正直，責任感強。

津貼和福利：

• 額外的休假和假期
• 有薪休假
• 工資獲取 (EWA)
• 公司自有手機
• 一般門診福利適用於配偶和子女
• 牙科/眼科護理報銷
• 團體健康和手術保險
• 專業發展機會

職責：

• 依照會計原則管理全套帳戶。
• 財務預測和風險分析。
• 現金流管理和稅收。
• 審計財務交易和記錄會計控製程序。
• 跟上金融政策、法規和立法。
• 不時分配的任何其他相關職責。

要求：

• 信用控制與小額現金管理經驗
• 深厚的財務和會計背景
• 優秀的溝通能力
• 注重細節和強大的組織能力
• 熟練使用 MS Excel 和會計軟體
• 在團隊中有效工作的能力
• 會計或金融相關文憑或學位

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

職位要求

• 最低教育程度：會計或金融文憑/學位或同等學歷

候選人擁有會計或金融文憑/學位或同等專業證書。

• 至少3年工作經驗

• 良好的個性和積極的工作態度、責任感、自律性和敬業精神。

• 良好的溝通能力

崗位職責

• 處理全套帳戶

• 進行每月銀行往來調節、每月分析、每日收款。

• 負責月末結算，確保所有會計分錄相應及時更新。

• 就審計、稅務和其他財務事宜與內部部門、外部審計師和其他外部各方進行協調和聯絡。

• 向管理階層準備每月付款和財務報告。

津貼和福利：

• 個人發展機會
• 基本工資
• 包括 EPF/SOCSO/EIS/PCB
• 年假
• 每週 5 個工作天
• 職涯成長
• • 醫療索賠

歡迎線上申請或發送電子郵件至 katyu@hlh.com.my

聯絡電話：012-910 3319

工作職責：

• 協助處理出口事宜和文件，包括：

1. SI（裝運指令）的準備與起草，
2. 客製申報，
3. K2 修改提交，
4. 包裝清單。
5. 草稿提單確認，
6. 收集原始提單並向相應供應商提供致謝。
7. 準備全套文件以交付給客戶代理。
8. 保留所有文件及其位置的記錄。
9. 與財務團隊聯絡，以便向客戶發布相應的文件。

• 與運輸商和供應商協調。
• 編制執行訂單的日誌和記錄，向各自的管理層提交每週報告。
• 為高階管理人員準備和維護準確的報告。
• 更新並跟進客戶有關交貨日期、SI、提單草案、OBL 和發票的資訊。
• 與監管機構打交道以獲得所有相關認證，如健康證明、MITI FORM E、植物檢疫、分析證明等
• 涵蓋與組織和客戶要求有關的任何其他出口和文件領域。

職位要求：

• 擁有各自領域的高級文憑/學士學位或以上學位。
• 至少3年及以上相關領域經驗。
• 高度關注細節和準確性
• 能夠在截止日期和壓力下順利工作。
• 能夠與各級管理層進行溝通。
• 該職位工作量大，可能需要在正常工作時間之外加班，並且沒有額外報酬。
• 必須能夠在規定期限內完成所有工作。
• 只有具有有效經驗和技能的有興趣的候選人才能申請該職位。

免費停車

免費食品儲藏室物品

週六靈活

職位描述

-依生產印刷要求進行圖稿潤飾、文件檢查

-根據簡報進行工作，同時也提供改進原始規範/客戶要求的想法。

- 協助指定的臨時項目

- 如有必要，就藝術品問題和詢問與客戶聯絡

-團隊技術支援

要求

-應屆畢業生也將被考慮

- 立即可用是高度優先的

-具DTP（桌面出版）背景者優先

-所需技能：Adobe Illustrator 和 Adobe Photoshop

-成熟，勤奮，能夠在快節奏的環境中工作

-能夠團隊和個人工作

-願意在史里肯邦安工作並輪班安排

-所需語言：中文（*必須）、粵語（*必須）、英語、馬來語

津貼和福利：

• 公積金 (EPF)、社會保險 (SOCSO)、社會保險 (SIP)
• 年假
• 病假

Job Description:

• Entering and uploading transaction reports and invoices into company databases
• Sorting, coding, matching and filing invoices, expense reports and complete and incomplete transactions
• Organizing and maintaining creditor and vendor files and corresponding with vendors and creditors
• Preparing and processing electronic payments, transfers and financial transactions
• Processing incoming payments and accounts and ensuring compliance with financial regulations and procedures
• Evaluating reports and verifying discrepancies to resolve client billing issues and to finalize client payments
• Maintaining accurate records and providing documentation for auditing and tax reporting purposes
• Perform bank reconciliation and payment records verification
• Perform supplier reconciliation
• Perform various reconciliation for amount received or invoice/PO/DO before requesting for payment
• Prepare weekly reports on accounts receivable, aging and unbilled amount
• Prepare weekly reports for payable amount, budget (to manage liquidity) and operating expenses
• Resolve any discrepancies and ensure all clear
• Follow up with the collections from relevant parties
• Perform other ad-hoc tasks assigned

Job Requirement:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy or equivalent from a recognized institution
• At least 1 years of relevant working experience. Experience in property development industry is an added advantage
• Detailed with excellent problem-solving skills, proactive and able to meet tight deadline.
• Knowledge in IFCA.net and SQL system will be an added advantage
• Well verse in Microsoft Office software
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Proactively monitor and update shipments' movements from origin to destination.

• Troubleshoot any possible delays or actual delays.

• Ensure engagement and clarity in communication with the internal operations team and any other related department to ensure the movement and commitment to the platform.

• Develop a deep understanding of the order performance-related matter in the current operation.

• Escalate to Network Control Centre Team Lead if any issue arises beyond their control.

• Build a community culture with high standards and strong values.

• Ensure our service professionalism and availability.

• Any other tasks as assigned by the superior.

• Able to work on a shift basis.

• Able to communicate and write in English and Mandarin.

• Strong people management skills to deal with a large and diverse team.

• Is resourceful and a fast thinker - able to solve problems on the go and adapt quickly.

• Results and performance-driven, preferring data to drive your everyday decisions.

• Possess a hands-on mentality and an analytical and structured way of working.

• Able to operate successfully in a lean, fast-paced organization to scale quickly.

• Self-motivated with a focus to exceed set goals.

• Comfortable adapting to new technologies.

We are looking for those that are willing to give us their full commitment and are truly interested in making money and improving their income. Come join us!

Kami sedang mencari mereka yang bersedia memberikan komitmen penuh dan benar-benar berminat untuk menjana wang dan meningkatkan pendapatan. Jom sertai kami!

JOB DESCRIPTION / DESKRIPSI KERJA :

• Call customers and discuss payment terms and payback plans/ Panggil pelanggan dan bincangkan syarat pembayaran dan pelan bayaran balik.
• Handle questions or complaints/ Mengendalikan soalan atau aduan .
• Plan a strategy for recovering unresolved payments / Rancang strategi untuk mendapatkan semula pembayaran yang belum diselesaikan.

·         Investigate and resolve payment or account issues / Menyiasat dan menyelesaikan masalah pembayaran akaun

REQUIREMENTS / KEPERLUAN :

• Malaysian citizen / Warganegara Malaysia
• Age 19 - 35 years old / Berumur 19 - 35 tahun
• Fluent in Bahasa Melayu / Fasih berbahasa Melayu
• Positive attitude, pleasant personality / Sikap positif, personaliti yang menyenangkan
• Good work ethics / Etika kerja yang baik
• Someone who is discipline and can work in a pressured environment / individu yang disiplin dan boleh kerja di bawah tekanan

With or without experience can apply / Ada atau tiada pengalaman boleh memohon

BENEFITS / KEBAIKAN :

• Training provided / Latihan disediakan
• Commission & Unlimited bonus / Komisen & Bonus tanpa had
• Performance bonus / Bonus prestasi
• EPF & SOCSO
• Annual leave / Cuti tahunan

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia