Total 25 job vacancies by Unison Consulting Pte Ltd

As a Business Analyst, you will play a crucial role in supporting our Dynamics 365 CRM Implementation initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

  - Retail Customer Leads

  - Service Requests

- Implementation experience with Banking clients (3-4 years) and over all 8+ years as BA and MS Dynamics / D365.

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector.

Qualifications:

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- MS Dynamics CRM Certified.

- Strong Implementation Experience on Sales & Service modules

-Banking domain experience.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

About the Role:
We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.

Profile Requirements :

A minimum of 3-5 years of experience as a Project Manager/Project Management Office/Project Executive in the IT domain, with a preference for candidates with exposure to banking sector experience. The resource should have the capability to effectively assess, and review CV skill sets for technical roles.
CV Screening: Review and screen CVs and applications to assess qualifications, experience, and suitability for the open demands. Ensure a thorough understanding of job requirements and match candidate profiles accordingly.

Agency Liaison: Follow up with agencies regularly to ensure timely delivery of CVs and candidate updates.

Interview Coordination: Collaborate with domain leads to schedule interviews with shortlisted candidates. Ensure all logistics are arranged in a timely manner, including scheduling, communication, and providing any necessary interview materials.

Progress Tracking & Follow-up: Track the candidate progress for each role, maintaining clear and consistent communication with domain leads. Provide regular updates on the status of candidate selection and interview outcomes.

Ongoing Communication: Regularly follow up with agencies on the progress of candidate sourcing and ensure any queries or concerns are addressed promptly. Clear and consistent communication with agencies and domain leads, leading to a streamlined recruitment process.

 

Project Skills:​

Team management – assist in the coordination of the resources, agencies and stakeholders in the project. Ensure that team meets quality standards by overseeing and validating the quality.​

Assignment management – track tasks, deliverables and deadline closely and follow through till completion / closure.​

Stakeholder management – communicate clearly with project managers, team members and stakeholders to keep them informed on the project expectations and ensuring that the objectives are met on a weekly basis.​

Conflict management – identify issues and proposed alternate solutions, supporting the project manager in troubleshooting.​

Soft Skills:​

Problem-solving and critical thinking for scalable, resilient solutions​

Excellent communication skills ​

Collaboration with stakeholders to gather and refine requirements​

Self-driven with minimal supervision​

Familiarity with the recruitment process​

Stay informed about emerging technologies, with a passion for learning and innovation

Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary

Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects

Researching and recommending solution that best meet business needs and enterprise operational requirements

Provide technical support to application development teams

Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Manage CI/CD pipelines & Deployments

Qualifications

Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc

Programing experience in Java

Write Unix Shell & Bash Scripting

Familiarity with Linux operating system and commands

Capability to troubleshoot integration issues efficiently

Design and develop highly complex and scalable Python modules.

Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.

Participate in requirement analysis and propose alternative solutions where necessary.

Integrate applications using middleware software such as Avro Kafka and handle database design.

Deploy applications to OpenShift via CICD pipelines.

Collaborate with application support, developers, and product owners to ensure successful releases.

Be flexible to work extra hours to meet corporate and departmental goals.

Ability to prioritize and manage multiple tasks in a fast-paced environment, working under pressure.

Degree in Computing, Computer Science, or Engineering preferred.

3 to 8 years of experience, preferably in the financial/fintech industry.

Experience in supporting trading desks.

Familiarity with Agile/Scrum methodologies.

Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

Strong analytical and problem-solving skills.

Experience documenting design and development work in Confluence.

Primary Skills: Python, Unix, SQL

Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

Proficiency in writing batch scripts using shell scripting.

Experience with Linux, OpenShift, Avro-based Kafka, Docker, Nginx, Sentinel Redis, AngularJS basics, REST APIs (Flask), JSON, and web sockets.

Experience with CI/CD pipelines and Bitbucket.

AS a CRM BA you will play a crucial role in supporting our Dynamics 365 CRM initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

- Retail Customer Leads

- Service Requests

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector is a must

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

Responsibilities

Develop reusable Angular, ReactJS Components to be used across platforms
Analyze and interpret business and design requirements to functional and development specification
Work as part of the squad and deliver in agile model
Provide standard, best practices and architecture recommendation

Strong communication to collaborate with stakeholders in all levels – (business, product, design, and development)
Strong understanding in Web Fundamental, HTML, CSS
Proficient in JavaScript and TypeScript
Proficient in UI testing
Proficient in one or more frontend view libraries such as Angular (8 and above), ReactJS, VueJS, etc
Have experienced in npm package publishing
A knack for visual design and accessibility

Good to have

Experience in UI design, wireframe and mockup
Experience in one of these modern web tools such as webpack, snowpack, rollup, parcel, tsc, esbuild, etc...,
Experience in one of these CSS libraries styled-components, SASS/SCSS, LESS, postCSS
Experience using analytic library such as Adobe Analytics or Omniture
Experience in Native Application development or hybrid app development
Experience in CI/CD process
Has made contribution in open source projects

Degree holder with 5+ years of experience in performing AML/KYC duties (preferably CDD) within the financial service sector

Strong logical reasoning skill; can consume a multitude of information to draw reasonable conclusion on a scenario in a structured manner

Respectful and professional when challenging a past decision or quality of work

Can manage pressure from high volume

Fluent and articulate in both spoken and written English

Self-started, team player; can work with stakeholders from other BUs.

Experience with Detica appreciated, but not mandatory

• Strong understanding of KYC/AML regulations and industry standards
• Excellent analytical and problem-solving skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Experience with KYC remediation tools and systems (preferred)

Why join us:

• Competitive salary and benefits package
• Opportunities for career advancement and professional development

We are seeking a experienced Python Developer with experience in developing web applications, proficiency in working with Excel and SQL databases. The successful candidate will be responsible for designing, developing, and implementing a web app prototype that leverages Excel for data input and manipulation, and SQL for database management

Roles and Responsibilities

Develop and enhance the performance of the main frontend / backends of the prototype.

Maintain frontend / backend infrastructure, monitor for exceptions in the code, and debug any faults that occur in production.

Writing reusable, testable, and efficient code

Work with business analysts to review business requirements, and Cloud Architects to ensure technical feasibility of concepts.

Skills

Work experience as a Python Developer.

Expertise in popular Python framework (like Django, Flask or Pyramid),

Able to integrate multiple data sources and databases into one system (SQL and NoSQL).

Experience with multi cloud platforms such as AWS, Azure etc.

Experience with Python libraries (e.g., Pandas).

Experience manipulating Excel files.

UI/UX

Experience in web technologies including HTML, CSS, and JavaScript.

Full-stack web development experience.

Strong proficiency in JavaScript frameworks, Jamstack frameworks, such as React, Angular or Vue.

Experience working with databases (SQL and NoSQL).

Optional skills: not mandatory but good to have.

Dataiku

Snowflake

Knowledge of user authentication and authorization between multiple systems, servers, and environments

Strong understanding of JavaScript fundamentals with strong understanding of the DOM and browser APIs.

Experience working with jQuery, Next.js, Nuxt.js or Gatsby.js.

Knowledge of latest CSS conventions, and experience with preprocessors, such as Sass or Less.

• React JS Role & Responsibilities:
• Proficient in React.js and its core principles, and have a solid understanding of related web technologies such as JavaScript (ES6+), HTML5, and CSS3
• Experience with state management libraries like Redux and knowledge of React Hooks
• Familiar with front-end build.
• Good understanding of RESTful APIs and experience integrating them into React applications
• Possess version control skills using Git and experience with collaborative development workflows
• Problem-solving abilities, attention to detail, and a passion for creating visually stunning and intuitive user interfaces

• CRM Role & Responsibilities:
• Proven experience in customizing Dynamics 365, including entity and attribute customization.
• Proficiency in Bitbucket version control for managing CRM customizations.
• Strong knowledge of C# Web API development for Dynamics 365.
• Expertise in designing and implementing plugins and workflows.
• Familiarity with the XRM Toolbox and its plugins.
• Understanding of DevOps practices, with knowledge of Jenkins being a plus.
• Proficiency in JavaScript and Rest API for CRM extensions and integrations.
• SQL/SSIS Role & Responsibilities:
• Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process
• Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems.
• Builds data transformations with SSIS including importing data from files, moving data from one database platform to another
• Debug and tune SSIS or other ETL processes to ensure accurate and efficient movement of data
• Design, implement and maintain database objects (tables, views, indexes, ) and database security
• Experience working with SSIS packages
• Proficient with ETL tools such as Microsoft SSIS
• Experience on Kingsway soft tool.

• React JS Role & Responsibilities:
• Proficient in React.js and its core principles, and have a solid understanding of related web technologies such as JavaScript (ES6+), HTML5, and CSS3
• Experience with state management libraries like Redux and knowledge of React Hooks
• Familiar with front-end build.
• Good understanding of RESTful APIs and experience integrating them into React applications
• Possess version control skills using Git and experience with collaborative development workflows
• Problem-solving abilities, attention to detail, and a passion for creating visually stunning and intuitive user interfaces

• CRM Role & Responsibilities:
• Proven experience in customizing Dynamics 365, including entity and attribute customization.
• Proficiency in Bitbucket version control for managing CRM customizations.
• Strong knowledge of C# Web API development for Dynamics 365.
• Expertise in designing and implementing plugins and workflows.
• Familiarity with the XRM Toolbox and its plugins.
• Understanding of DevOps practices, with knowledge of Jenkins being a plus.
• Proficiency in JavaScript and Rest API for CRM extensions and integrations.
• SQL/SSIS Role & Responsibilities:
• Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process
• Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems.
• Builds data transformations with SSIS including importing data from files, moving data from one database platform to another
• Debug and tune SSIS or other ETL processes to ensure accurate and efficient movement of data
• Design, implement and maintain database objects (tables, views, indexes, ) and database security
• Experience working with SSIS packages
• Proficient with ETL tools such as Microsoft SSIS
• Experience on Kingsway soft tool.

Responsibilities

• Design, build, and maintain CI/CD pipelines to support continuous integration and deployment.
• Develop and implement tools to automate operational processes.
• Manage and monitor Linux-based systems for performance, availability, and security.
• Collaborate with cross-functional teams to optimize system architecture, ensuring high availability and reliability.
• Implement and manage infrastructure as code (IaC) tools.
• Conduct root cause analysis on production issues and implement corrective actions to prevent reoccurrence.
• Monitor application and infrastructure performance and implement improvements.
• Write and maintain scripts in Bash/Shell, Python, or Golang to automate tasks and support infrastructure operations.
• Participate in on-call rotation to support production systems.

Technical Skills:

• Proficient in Bash/Shell scripting.
• Solid programming skills in Python or Golang.
• Experience in DevOps, SRE, or related roles.
• Strong understanding of Linux systems.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools like Docker and Kubernetes.
• Infrastructure as Code (IaC): Experience with tools such as Terraform, Ansible, CloudFormation.
• Fluency in Mandarin is a significant advantage for collaborating with Chinese-speaking teams. The ability to translate technical documentation or engage in conversations with stakeholders in Chinese is highly valued.

 

Responsibilities

• Design, build, and maintain CI/CD pipelines to support continuous integration and deployment.
• Develop and implement tools to automate operational processes.
• Manage and monitor Linux-based systems for performance, availability, and security.
• Collaborate with cross-functional teams to optimize system architecture, ensuring high availability and reliability.
• Implement and manage infrastructure as code (IaC) tools.
• Conduct root cause analysis on production issues and implement corrective actions to prevent reoccurrence.
• Monitor application and infrastructure performance and implement improvements.
• Write and maintain scripts in Bash/Shell, Python, or Golang to automate tasks and support infrastructure operations.
• Participate in on-call rotation to support production systems.

• Proficient in Bash/Shell scripting.
• Good years of experience in DevOps, SRE, or related roles
• Solid programming skills in Python or Golang.
• Strong understanding of Linux systems.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools like Docker and Kubernetes
• Fluency in Mandarin is a significant advantage for collaborating with Chinese-speaking teams. The ability to translate technical documentation or engage in conversations with stakeholders in Chinese is highly valued.

Role & Responsibilities:
Proficient in React.js and its core principles, and have a solid understanding of related web technologies such as JavaScript (ES6+), HTML5, and CSS3
Experience with state management libraries like Redux and knowledge of React Hooks
Familiar with front-end build.
Good understanding of RESTful APIs and experience integrating them into React applications
Possess version control skills using Git and experience with collaborative development workflows
Problem-solving abilities, attention to detail, and a passion for creating visually stunning and intuitive user interfaces
Proven experience in customizing Dynamics 365, including entity and attribute customization.
Proficiency in Bitbucket version control for managing CRM customizations.
Strong knowledge of C# Web API development for Dynamics 365.
Expertise in designing and implementing plugins and workflows.
Familiarity with the XRM Toolbox and its plugins.
Understanding of DevOps practices, with knowledge of Jenkins being a plus.
Proficiency in JavaScript and Rest API for CRM extensions and integrations.
Design and develop SQL Server stored procedures, functions, views and triggers to be used during the ETL process
Designing and developing SSIS / SQL ETL solutions to acquire and prepare data from numerous upstream systems.
Builds data transformations with SSIS including importing data from files, moving data from one database platform to another
Debug and tune SSIS or other ETL processes to ensure accurate and efficient movement of data
Design, implement and maintain database objects (tables, views, indexes, ) and database security
Experience working with SSIS packages
Proficient with ETL tools such as Microsoft SSIS
Experience on Kingsway soft tool.
 

Image Creation and Management: Develop, deploy, and maintain standardized Windows 10/11 images for endpoint devices across the organization, ensuring optimal performance and stability.

OS Deployment: Configure, troubleshoot, update, and maintain global OS Deployment variants on SCCM.

Security Compliance: Ensure that all Windows endpoint devices comply with company security policies and standards, conducting regular audits and updates, as necessary.

Technical Support: Provide expert technical assistance for Windows endpoint devices, including desktops, laptops, and other devices. Troubleshoot and resolve software and hardware issues to maintain system reliability.

Project Coordination: Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition.

Collaboration: Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met.

Issue Resolution: Provide ongoing technical support during and after the migration, addressing and resolving any issues related to the transition, including deployment failures, application problems, and performance concerns.

Documentation: Create and maintain detailed documentation for support procedures, configuration settings, and troubleshooting steps to ensure consistency and support efficiency.

Cross-Functional Coordination: Collaborate with IT teams involved in patch management, security, and regional deskside support to ensure a seamless migration experience.

OS Expertise: Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.

Image Creation and Deployment: Experience creating, maintaining, and deploying OS Images in a large enterprise environment.

Endpoint Management: Proficiency with endpoint management tools such as Microsoft SCCM, MDT, Intune, or similar.

Security Practices: Strong knowledge of endpoint security best practices and implementation.

Technical Understanding: In-depth understanding of Active Directory, Group Policies, Networking, and Endpoint Security.

Scripting and Tools: Experience with PowerShell, command-line scripts, and SysInternals tools.

Desired Soft Skills:

Problem-Solving: Exceptional problem-solving skills with a keen attention to detail and the ability to resolve complex issues effectively.

Communication: Strong communication skills with the capability to work independently as well as collaboratively within a team environment.

Adaptability: Ability to adapt to changing priorities and manage multiple tasks efficiently.

• Design and implement resilient system architectures that support high availability and scalability.
• Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
• Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
• Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
• Collaborate with development and operations teams to establish best practices in system reliability and incident management.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
• Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

• Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.
• Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
• Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
• Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Familiarity with networking concepts and effective troubleshooting techniques.
• Excellent problem-solving abilities and a proactive approach to operational challenges.
• Ability to work independently while effectively collaborating within a team environment.

Developer ADF

•                     Must have at least 4-5 years of development experience in Java ADF applications

•                     Who wish to change programming platform and must have at least 5 years of development experience in Java are welcome to apply

•                     Strong analytical, organizational and time management skills as well as detail oriented

•                     Good in verbal and written English communication skills

•                     Ability to multi-task, prioritizing in managing workloads and to meet deadlines

•                     Experience in Insurance Industry is an added advantage

 

Technical skills required:

- Oracle ADF Development (prefers version 11g and above), ADF Faces (Taskflows), ADF Business Components (AM, VO, EO)

- Oracle Database/DB2 Database (add advantage)

PL SQL/Store Procedure experience (add advantage) JAVA J2EE/JavaScript/HTML/XML/MQ - (add advantage)

Job Summary:

We are seeking a talented and motivated Site Reliability Engineer (SRE) with strong expertise in either Python or Golang, proficient in Bash or Shell scripting, and extensive experience working with Linux. The ideal candidate should have a solid background in SRE principles. This role will focus on maintaining and improving the reliability, availability, and performance of our systems and infrastructure.

Responsibilities:

• Design, implement, and maintain scalable, reliable, and secure infrastructure.
• Develop and manage monitoring, alerting, and incident response processes.
• Automate tasks using Python or Golang, as well as Bash or Shell scripting, to streamline operations and reduce manual intervention.
• Conduct root cause analysis and implement proactive measures to minimize future incidents.
• Collaborate with cross-functional teams to ensure infrastructure stability and efficiency.
• Participate in on-call rotations and manage incident escalations to ensure prompt response to issues

Requirements:

• Experience in SRE: Proven track record in a Site Reliability Engineering role, with deep knowledge of SRE principles and practices.
• Programming Skills: Proficiency in either Python or Golang for automation and tool development.
• Scripting Skills: Strong experience with Bash or Shell scripting for task automation.
• Linux Expertise: Extensive experience with Linux OS, including troubleshooting, performance tuning, and system administration.
• Problem Solving: Strong analytical and troubleshooting skills with the ability to resolve complex technical issues.

     Key Responsibilities:

•             Design and implement resilient system architectures that support high availability and scalability.

•             Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.

•             Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.

•             Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.

•             Collaborate with development and operations teams to establish best practices in system reliability and incident management.

•             Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).

•             Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.

•             Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.

•             Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

Qualifications:

•             Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.

•             Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.

•             Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.

•             Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.

•             Strong expertise in Linux system administration.

•             Proven experience in troubleshooting application support issues with a focus on performance and connectivity.

•             Familiarity with networking concepts and effective troubleshooting techniques.

•             Excellent problem-solving abilities and a proactive approach to operational challenges.

•             Bilingual with proficiency in mandarin preferred to liaise with mandarin Speaking clients.

Preferred Skills:

•             Familiarity with monitoring tools and performance optimization techniques.

•             Experience in scripting or automation for system administration tasks.

•             Knowledge of networking concepts and troubleshooting methodologies.

•             Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.

•             Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.

As a Site Reliability Engineer (SRE), you will play a key role in maintaining the reliability and performance of critical services. Your expertise will help bridge the gap between development and operations, ensuring robust, scalable, and responsive infrastructure. This role emphasizes strong system architecture and design principles, focusing on key SRE practices such as Service Level Objectives (SLOs), Service Level Indicators (SLIs), and the reduction of operational toil. You will collaborate closely with diverse teams to drive reliability improvements and foster a culture of continuous learning and accountability.

 

 

Key Responsibilities:
Design and implement resilient system architectures that support high availability and scalability.
Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
Collaborate with development and operations teams to establish best practices in system reliability and incident management.
Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery. 
Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

 

Qualifications:
Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency. 
Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
Strong expertise in Linux system administration.
Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
Familiarity with networking concepts and effective troubleshooting techniques.
Excellent problem-solving abilities and a proactive approach to operational challenges.
Ability to work independently while effectively collaborating within a team environment.

 

Preferred Skills:
Familiarity with monitoring tools and performance optimization techniques.
Experience in scripting or automation for system administration tasks.
Knowledge of networking concepts and troubleshooting methodologies.
Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.

We are seeking for a new talent to join the Delivery Management AV where you will have the opportunity to collaborate in the 'Malaysia-Business-Development' project. Here our client is a leading global provider of innovative digital and cloud services, business solutions, and design-led experiences.

As a Project Support in the Delivery Management AV team, you will be responsible for supporting overall Project Management Teams with financial, work, operations, and mobilization management activities.

You will be expected to perform independently and become a Subject Matter Expert (SME). Additionally, you will be required to actively participate and contribute in team discussions, as well as provide solutions to work-related problems.

Proficiency in Work Management is required, as it is the primary skill for this role.

Operations Management and Project Management Office (PMO) Mobilization & Run are recommended skills for this role.

Assist in financial management activities, such as budget tracking and expense reporting.

Support work management activities, including resource allocation and task coordination.

Contribute to operations management by monitoring project progress and identifying areas for improvement.

Assist in mobilization management by coordinating project logistics and ensuring smooth project setup.

Collaborate with the Project Management Office (PMO) to ensure effective project governance and compliance.

 

We are seeking a talented DevOps/Site Reliability Engineer (SRE) with a strong background in DevOps practices, Linux environments, and proficiency in scripting and programming languages like Bash, Shell, Python, or Golang. You will be responsible for managing and automating the deployment, monitoring, and reliability of our services. You will work closely with development teams to ensure systems are scalable, resilient, and performance-optimized.

Responsibilities

• Design, build, and maintain CI/CD pipelines to support continuous integration and deployment.
• Develop and implement tools to automate operational processes.
• Manage and monitor Linux-based systems for performance, availability, and security.
• Collaborate with cross-functional teams to optimize system architecture, ensuring high availability and reliability.
• Implement and manage infrastructure as code (IaC) tools.
• Conduct root cause analysis on production issues and implement corrective actions to prevent reoccurrence.
• Monitor application and infrastructure performance and implement improvements.
• Write and maintain scripts in Bash/Shell, Python, or Golang to automate tasks and support infrastructure operations.
• Participate in on-call rotation to support production systems.

Experience: 4+ years of experience in DevOps, SRE, or related roles.

Technical Skills:

• Proficient in Bash/Shell scripting.
• Solid programming skills in Python or Golang.
• Strong understanding of Linux systems.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools like Docker and Kubernetes.

Infrastructure as Code (IaC): Experience with tools such as Terraform, Ansible, CloudFormation.

Monitoring & Logging: Familiarity with monitoring tools like Prometheus, Grafana, Datadog, Splunk.

• System Administration: Manage and maintain server environments, ensuring high availability and performance. Troubleshoot and resolve system issues promptly.
• Coding and Automation: Develop and maintain automation scripts and tools in Python to improve operational efficiency and reduce manual intervention.
• UNIX Scripting: Write and optimize UNIX shell scripts for monitoring, alerting, and automation of routine tasks.
• Collaboration: Work closely with development teams to implement reliable systems and applications, providing insights on best practices for reliability and performance.
• Incident Response: Participate in on-call rotations and respond to incidents, performing root cause analysis and implementing preventive measures.
• Documentation: Create and maintain documentation for system architecture, processes, and troubleshooting procedures.
• Continuous Improvement: Identify opportunities for process improvement and implement solutions to enhance system reliability and performance.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in system administration and managing Linux/UNIX environments.
• Strong coding skills in Python and experience with scripting languages.
• Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
• Excellent problem-solving skills and ability to troubleshoot complex systems.
• Strong communication and collaboration skills.

• Data Lake(Hadoop), EDW(Teradata), Data Mart, Data Integration & Visualisation

• Hands-on experience in implementing large scale data warehouse & analytics platforms in financial services industry with good functional knowledge of products & services offered in Retail bank / Wholesale / Global Markets covering some of the following analytics domains:

• Experience in Data profiling, Data modeling (FSLDM, Dimensional), Data mapping, Data governance & security, Data visualization & Reporting

• Finance Analytics - Financial Reconciliation, Allocation, Performance Management & Regulatory Reporting

• Credit Risk Analytics - Credit Risk Exposure, NPL, Counterparty Risk, Input variables for Basel & IFRS9

Technical skillsets

Primary Skills

Teradata SQL Query Writing

Unix Shell Scripting

Teradata Utilities(BTEQ, Fast Load, Multi Load)

Teradata FSLDM (Financial Service Logical Data Model)

oracle and informatica etl (advantage)

Control M Scheduling Tool

Secondary/Preferred Skills • Banking Domain

Strong Data warehouse concepts

Good Communication Skill

• Develop, execute, and maintain automated test cases using Katalon Studio for various software applications.
• Collaborate with cross-functional teams to gather requirements and translate them into effective automated testing strategies.
• Participate in test planning, test design, and test execution activities to ensure product quality.
• Perform regression, functional, and performance testing to identify defects and drive continuous improvement.
• Generate detailed test reports and communicate findings to stakeholders to facilitate decision-making.
• Work closely with the development team to troubleshoot issues and validate fixes on identified defects.
• Contribute to the continuous enhancement of testing processes and methodologies for better efficiency and coverage.
• Stay updated on updates and best practices related to Katalon Studio and test automation in general.
• Create and maintain comprehensive documentation related to test cases, test results, and automated processes.

• Minimum of 3 years of experience in automation testing, with a focus on Katalon Studio.
• Strong knowledge of test automation concepts and best practices.
• Proficiency in Katalon Studio and scripting languages.
• Experience in API testing and web application testing is a plus.
• Familiarity with Agile development methodologies.
• Ability to work collaboratively in a team environment and communicate effectively