Total 2 qa specialist job vacancies in permas jaya

SUMMARY

Assist superior in executing all sales, marketing, and promotional activities to achieve sales and profitability of the department. Duties and responsibilities include welcoming customers into the store and working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. Up keeping store condition with fully stocked and visual merchandising standards.

ROLES & RESPONSIBILITIES

• Establish and maintain long-term customer relationships.
• Provide first-class and personalized customer service, from store entry to after-sales service.
• Maintain and operate wine sampling & tasting during special in-store events.
• Use different sales approaches and initiatives to optimize the sale of products and seize each business opportunity, while aiming to reach and exceed your objectives.
• Effectively display products in a presentable, clean, and professional way through in-store displays, signage, shelf tags, and POS materials (if applicable).
• Stay informed about industry trends and offer guidance & updated information to the teammates.
• Staying knowledgeable in wine & spirit knowledge, sales, and merchandising to ensure smooth operation in maximizing sales and profit of the department.
• Product management includes managing inventory and storage, receiving, and handling damaged products and returns.
• Assisting in all store stock counts planned by the management.
• Set up New stores/ Items and execute promotion plan appointed by a superior.
• Assist superior in general operational functions and ad-hoc assignments.

Your Profile

• Attention to detail and strong understanding of retail operations and customer satisfaction oriented.
• A Team Player and you are enthusiastic about working in the frontline.
• The desire to be successful and to achieve goals are motivational factors for you.
• You succeed in quickly establishing trusting and lasting relationships with customers.
• You are eager to learn and you have the desire to improve yourself.
• You are tenacious and persevering - Nothing beats the feeling of accomplishment at the very end!
• You adopt a positive attitude and your professionalism and work ethic are impeccable.
• You have experience or training relevant to the job - This is an asset!

Spoken Language: Malay, English (Mandarin or other dialects speaking will be an advantage)

Written Language:  Malay, English (Mandarin read and written will be an advantage)

Perks & Benefits

• Commission and bonus
• Casual dress code
• Annual leave
• Great Commission and incentives
• Medical and Overtime claims
• Extensive training and development
• Career progression opportunities in our growing store network
• Work alongside friendly, passionate, and supportive colleagues

概括

協助上級執行所有銷售、行銷和促銷活動，以實現部門的銷售和盈利。職責和責任包括歡迎顧客進入商店並與顧客密切合作以確定他們的需求，回答他們對我們產品的問題並推薦正確的解決方案。您還應該能夠及時解決客戶投訴並確保最大程度的客戶滿意度。透過充足的庫存和視覺行銷標準來保持商店狀況。

角色和職責

• 建立並維持長期的客戶關係。
• 提供一流的個人化客戶服務，從進店到售後服務。
• 在特殊的店內活動期間維護和營運葡萄酒採樣和品嚐。
• 使用不同的銷售方法和措施來優化產品銷售並抓住每個商機，同時努力達到並超越您的目標。
• 透過店內展示、標誌、貨架標籤和 POS 材料（如果適用），以美觀、乾淨和專業的方式有效展示產品。
• 隨時了解行業趨勢，並為隊友提供指導和最新資訊。
• 保持對葡萄酒和烈酒知識、銷售和推銷的了解，以確保部門的銷售和利潤最大化的順利運作。
• 產品管理包括管理庫存和儲存、接收和處理損壞的產品和退貨。
• 協助管理層規劃的所有商店庫存盤點。
• 設立新店/商品並執行上級指定的促銷計畫。
• 協助上級處理一般營運職能和臨時任務。

您的個人資料

• 注重細節，對零售營運有深入的了解，並以客戶滿意度為導向。
• 作為團隊合作者，您熱衷於在第一線工作。
• 對成功和實現目標的渴望是您的動力因素。
• 您成功地快速與客戶建立信任和持久的關係。
• 你渴望學習並且渴望提升自己。
• 你很頑強，堅持不懈──沒有什麼比最後的成就感更好的了！
• 您態度積極，專業精神和職業道德無可挑剔。
• 您擁有與工作相關的經驗或培訓 - 這是一項資產！

語言：馬來語、英語（會說普通話或其他方言者優先）

書面語言：馬來語、英語（會讀和寫普通話者優先）

津貼和福利

• 佣金和獎金
• 休閒著裝要求
• 年假
• 偉大的使命和激勵
• 醫療和加班索賠
• 廣泛的培訓和發展
• 我們不斷發展的商店網絡中的職業發展機會
• 與友好、熱情和支持的同事一起工作