IT Support Internship - Internship
9 hours ago
Job HighlightsSupportive TeammateInnovative & Growth Work CultureLearn from seasoned professionals IT Support - Internship (January Intake)Job Scope and Description:setting up, training, troubleshooting, and testing our soft
Job Highlights
Supportive Teammate
Innovative & Growth Work Culture
Learn from seasoned professionals
IT Support - Internship (January Intake)
Job Scope and Description:
- setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
- Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
- Seeking a customer support specialist to assist clients via phone and remote access.
- Comprehensive training and hands-on guidance provided.
- Opportunity to discover your talents and work alongside senior experts and young professionals.
Requirements:
- Diploma/Bachelor in Computer Science/Information Technology or equivalent.
- Proficiency in Bahasa Malaysia, and English.
- Able speak and read in Mandarin.
- Able to work in Raja Uda, Butterworth Penang
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Free snacks / Happy hours
- Five-day workweek, 8:30 am to 5:30 pm.
- Reasonable annual leave and maternity/paternity leave entitlements.
- Relaxing cafe area, free parking, complimentary snacks and beverages, and more.
- Our company values passion, hard work, collaboration, purpose, and performance.
- Career development opportunities
We are a seasoned software development company, with a team of experts who have been dedicated to delivering innovative solutions for over a decade. Our passion for technology and commitment to delivering excellence has made us the go-to choice for traditional wholesalers.
We understand the unique challenges faced by wholesalers in today's fast-paced world and strive to make their lives easier with our cutting-edge solutions. Our flagship product, SalesHero, is a testament to our commitment to excellence. The app has helped over 2,000 wholesalers streamline their operations, boost sales performance, and save valuable time and resources.
We are proud to say that our SalesHero app is changing lives and businesses for the better. It is a true game-changer in the world of wholesale, offering a wide range of options and a user-friendly interface that makes it accessible to anyone. We believe in the power of technology to transform the world, and our app is just the beginning.
We have invested over RM 3,000,000 in research and development to ensure that our app remains at the forefront of the industry. Our relentless pursuit of excellence drives us to continuously improve and refine our offerings, ensuring that our clients always have access to the best tools and technologies available.
In conclusion, we are more than just a software development company. We are a team of passionate individuals who are dedicated to making a difference in the world through technology. We believe in the power of innovation to transform lives and businesses, and we are committed to delivering solutions that truly make a difference.