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Total 2 service operations manager job vacancies in Petaling Jaya

CUSTOMER SERVICE REPRESENTATIVE

Full-time
Petaling Jaya, Selangor
Customer Service
1 week ago
As a leading BPO service provider in Malaysia, we specialize in a range of services designed to enhance your business operations. From inbound call center services to outbound contact center solutions and training services, our comprehensive approach positions us as your trusted partner among the top BPO companies in Malaysia for all your business process outsourcing needs. Dive into our list of services, we might just be a right fit for you. Dive into our list of services, we might just be a right fit for you. An inbound contact center is a centralized hub that manages customer interactions via phone calls, emails, and live chat, focusing on real-time support for incoming inquiries. Inbound call center outsourcing enables businesses to delegate their customer service operations to specialized third-party providers, reducing operational costs while enhancing the quality of interactions through trained agents adept at handling diverse customer needs. Commerce Access offers a comprehensive Inbound Contact Center outsourcing service, featuring expert solutions for customer care, first-level technical support, help desk assistance, product information and sales inquiries, as well as surveys and market research. Bring your customer engagement to new heights with our top-tier support and insights.

CUSTOMER SERVICE REPRESENTATIVE / 客戶服務代表

Full-time
Petaling Jaya, Selangor
Customer Service
2 months ago
As a leading BPO service provider in Malaysia, we specialize in a range of services designed to enhance your business operations. From inbound call center services to outbound contact center solutions and training services, our comprehensive approach positions us as your trusted partner among the top BPO companies in Malaysia for all your business process outsourcing needs. Dive into our list of services, we might just be a right fit for you. Dive into our list of services, we might just be a right fit for you. An inbound contact center is a centralized hub that manages customer interactions via phone calls, emails, and live chat, focusing on real-time support for incoming inquiries. Inbound call center outsourcing enables businesses to delegate their customer service operations to specialized third-party providers, reducing operational costs while enhancing the quality of interactions through trained agents adept at handling diverse customer needs. Commerce Access offers a comprehensive Inbound Contact Center outsourcing service, featuring expert solutions for customer care, first-level technical support, help desk assistance, product information and sales inquiries, as well as surveys and market research. Bring your customer engagement to new heights with our top-tier support and insights.
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Frequently Asked Questions

If I am not a Malaysian citizen, can I apply for Malaysia jobs?

If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.

Why I have not received any response from the company after I applied?

Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.

How long does it take to complete the application?

The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.

What position levels are available for applying?

There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.

How many types of jobs are there?

Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.

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