Total 2 sales coordinator job vacancies in kuala lumpur sentral

ATD Solution is a leading Enterprise Architecture firm in Asia Pacific. We are dedicated in delivering our specialised CONSULTING, COACHING and LEARNING services for organisations to accelerate digital transformation, develop innovative business models and capture new growth opportunities. Our offices is located in 4 different countries namely Malaysia, Singapore, Indonesia and Hong Kong.

At ATD Solution, client relationships are our top priority. Our Malaysia and Singapore office is rapidly growing and ready to achieve the next level of expansion in the market. We’re looking for a dedicated and personable Sales Executive/ Sales Associates to engage with potential customers through phone and email interaction. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Apply today and help us build meaningful, long-lasting relationships that move our business forward.

Objectives of this role

The objective of a Sales Executive/Sales Associates role is to promote products or services over the phone and email to generate sales, secure appointments, or gather information from potential customers. Key objectives include:

• Sales Generation: Drive sales growth by reaching out to prospective customers and converting leads into actual sales.
• Lead Qualification: Identify and qualify potential customers based on their interest and ability to purchase, ensuring a higher conversion rate.
• Customer Relationship Building: Establish rapport and build relationships with potential customers, fostering trust and brand loyalty.
• Market Research: Gather valuable insights and feedback from customers that can inform marketing strategies and improve products or services.
• Achieving Targets: Meet or exceed set targets and performance metrics, contributing to the overall success of the sales team and organization.
• Appointment Setting: Schedule appointments for sales representatives to meet with potential clients, thereby enhancing the sales process.

Responsibilities

• Outbound Calling: Make calls to potential customers to promote products or services.
• Lead Generation: Identify and qualify leads by gathering information from potential customers.
• Customer Engagement: Build rapport with customers to understand their needs and schedule appointments or sales visits.
• Record Keeping: Maintain accurate records of calls, customer interactions, and sales using customer relationship management (CRM) software.
• Feedback Collection: Gather customer feedback about their experiences with the product or service.
• Meeting Targets: Work towards achieving daily, weekly, or monthly targets for calls, sales, or appointments.

Requirements

• Communication Skills: Excellent verbal communication skills and the ability to articulate clearly.
• Persistence: Ability to handle rejection and stay motivated.
• Sales Skills: Experience in sales or customer service is preferred.
• Computer Proficiency: Familiarity with CRM systems and basic computer skills for data entry.
• Time Management: Strong organizational skills to manage calls and follow-up actions.

Qualifications:

• Fresh graduates of Diploma or Degree or min 1 to 2 years experience in tele-marketing, sales, outbound calling or customer service
• Moderate proficiency in Business English Communication and Writing

Work Environment:

• Sales Executive/Sales Associates work in an office setting Monday to Friday 9am – 530pm

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal development opportunities

ATD Solution 是亞太地區領先的企業架構公司。我們致力於為組織提供專業的諮詢、輔導和學習服務，以加速數位轉型、開發創新的業務模式並抓住新的成長機會。我們的辦事處位於 4 個不同的國家，分別是馬來西亞、新加坡、印尼和香港。

在 ATD Solution，客戶關係是我們的首要任務。我們的馬來西亞和新加坡辦事處正在迅速發展，並準備好實現下一階段的市場擴張。我們正在尋找一位敬業且風度翩翩的銷售主管/銷售助理，透過電話和電子郵件互動與潛在客戶互動。理想的候選人將熱衷於幫助他人，並致力於提供卓越的客戶服務。立即申請，幫助我們建立有意義、持久的關係，並推動我們的業務向前發展。

該角色的目標

銷售主管/銷售助理角色的目標是透過電話和電子郵件推銷產品或服務，以產生銷售、確保預約或從潛在客戶收集資訊。主要目標包括：

• 銷售產生：透過接觸潛在客戶並將銷售線索轉化為實際銷售來推動銷售成長。
• 潛在客戶資格：根據潛在客戶的興趣和購買能力來識別和鑑定潛在客戶，確保更高的轉換率。
• 客戶關係建立：與潛在客戶建立融洽的關係，培養信任與品牌忠誠度。
• 市場研究：收集客戶的寶貴見解和回饋，為行銷策略提供資訊並改善產品或服務。
• 實現目標：達到或超過設定的目標和績效指標，為銷售團隊和組織的整體成功做出貢獻。
• 預約設定：安排銷售代表與潛在客戶會面的預約，進而改善銷售流程。

職責

• 外撥電話：致電潛在客戶推銷產品或服務。
• 潛在客戶生成：透過收集潛在客戶的資訊來識別和鑑定潛在客戶。
• 客戶參與：與客戶建立融洽的關係，了解他們的需求並安排預約或銷售拜訪。
• 記錄保存：使用客戶關係管理 (CRM) 軟體維護準確的通話記錄、客戶互動和銷售記錄。
• 回饋收集：收集客戶有關其產品或服務體驗的回饋。
• 實現目標：努力實現每日、每週或每月的電話、銷售或約會目標。

要求

• 溝通技巧：優秀的口語溝通技巧和清晰表達的能力。
• 堅持：能夠處理拒絕並保持動力。
• 銷售技能：有銷售或客戶服務經驗者佳。
• 電腦熟練程度：熟悉 CRM 系統和資料輸入的基本電腦技能。
• 時間管理：強大的組織能力來管理呼叫和後續行動。

資格：

• 應屆文憑或學位畢業生或至少 1 至 2 年電話行銷、銷售、外撥或客戶服務經驗
• 商務英語溝通與寫作能力中等

工作環境：

• 銷售主管/銷售助理週一至週五上午 9 點至下午 530 點在辦公室工作

津貼和福利

• 附近的公共交通
• 醫療保險
• 個人發展機會