Total 4 Quality Assurance / Control job vacancies in Bangsar South, Kuala Lumpur

Job Title: Credit Control Executive

Company: Aim Coffee (M) Sdn Bhd

Job Description:

Aim Coffee (M) Sdn Bhd is seeking a proactive and detail-oriented Credit Control Executive to join our dynamic team. The successful candidate will play a key role in managing customer accounts, ensuring timely payments, and maintaining strong client relationships to support our growing business in premium coffee roasting and distribution.

Key Responsibilities:

1. Credit Management:

•⁠ ⁠Assess and approve credit applications for new and existing customers based on company policies.

•⁠ ⁠Set appropriate credit limits and monitor accounts to minimize financial risks.

2. Payment Monitoring:

•⁠ ⁠Track and follow up on overdue accounts through phone calls, emails, or site visits.

•⁠ ⁠Prepare and distribute customer account statements and payment reminders.

3. Customer Relationship Management:

•⁠ ⁠Build strong relationships with customers to address payment concerns and negotiate payment plans when necessary.

•⁠ ⁠Provide support and resolve customer inquiries regarding invoicing and account balances.

4. Reporting and Analysis:

•⁠ ⁠Generate regular credit control and debtor reports for management review.

•⁠ ⁠Identify trends or patterns in late payments and recommend strategies for improvement.

5. Collaboration:

•⁠ ⁠Work closely with the sales and finance teams to align on customer account statuses and payment issues.

•⁠ ⁠Support the finance team in reconciling accounts and resolving discrepancies.

6. Compliance:

•⁠ ⁠Ensure compliance with internal credit control policies and industry regulations.

•⁠ ⁠Maintain accurate and up-to-date records of customer transactions and communications.

7. Administrative Tasks

•⁠ ⁠Perform general administrative tasks on an ad-hoc basis to support the finance and operations teams.

Requirements:

•⁠ ⁠Diploma or Degree in Finance, Accounting, Business Administration, or a related field.

•⁠ ⁠Proven experience (2+ years) in credit control, accounts receivable, or a similar role.

•⁠ ⁠Strong negotiation and communication skills, with the ability to handle sensitive customer situations professionally.

•⁠ ⁠Proficiency in Microsoft Office, particularly Excel, and familiarity with accounting software.

•⁠ ⁠Detail-oriented with strong problem-solving and analytical skills.

•⁠ ⁠Knowledge of ISO standards or experience in the fo

Perks & Benefits:

• Miscellaneous allowance
• Parking
• Regular hours
• Mondays - Fridays
• Business (e.g. Shirts)

• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Role Purpose

• Experienced QA positions required to ensure that products and services meet the highest quality standards before they reach the customer.

• To involve in software testing and related activities such as test planning, executions, test automation, test control, monitoring and other related activities.

Job Responsibilities:

• ·Assist Project/QA Manager to implement quality management processes for software products and services
• ·Review and understand user requirements, specification and technical design documents for test planning and executions.
• ·Create detail, comprehensive, and well-structured test-plan, test scripts and test-cases.
• ·Develop, document, and maintain test cases and other test artifacts such as test data, data validation and automated scripts.
• ·Analyse test results and outcome covering various aspects such as usability, maintainability and on application system level such as database.
• ·Ensure that validated deliverables meet functional design specifications and requirements.
• ·Coordinate testing activities with user, developer and other relevant stakeholders. 
• ·Monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
• ·Conduct workshop and training sessions internally & externally and support clients whenever needed.

Job requirements:

1. Academic Qualification: A minimum of a bachelor’s degree in computer science or related field
2. Professional Qualification (Preferred but not mandatory):

• Software Testing related e.g. ISTQB
• Project Management related e.g. PMP
• Experience: minimum of 2 years' experience in Software Engineering or related field.
• Experience in Fintech, Banking, Cards/Payments industry is a plus
• Experience in Software Development, Software Testing methodology and principles preferred

3.Familiarity with a modern tech stack. Preferably:

• Experience in releasing software products within a CI/CD environment
• Experience working with cloud services
• Automated software testing 

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving