Total 85 service operations manager job vacancies in Others category in Malaysia

Job Summary:

The Manager of Process Safety will oversee the implementation and management of process safety programs within the plant to ensure a safe and compliant operational environment. This role involves collaboration across departments to identify potential hazards, assess risks, and develop strategies to mitigate them while complying with regulatory standards.

Key Responsibilities:

• Lead the development and continuous improvement of the organization's process safety management system.
• Conduct regular process hazard analyses (PHA) and safety assessments to identify and manage risks effectively.
• Develop and enforce policies, procedures, and best practices for process safety across all operations.
• Coordinate and facilitate safety audits, inspections, and investigations to ensure compliance with safety regulations and standards.
• Provide expert guidance and support to operations, engineering, and maintenance teams regarding process safety issues.
• Develop and deliver training programs to promote awareness and understanding of process safety principles among staff.
• Collaborate with senior management to integrate process safety practices into overall business strategies.
• Monitor compliance with process safety regulations and respond to any incidents or near misses with appropriate corrective actions.
• Stay informed on industry trends, best practices, and emerging regulations related to process safety.

Qualifications:

• Bachelor's degree in Chemical Engineering, Safety Engineering, or a related field; a Master's degree or relevant certification (e.g., CSP, CIH) is preferred.
• Minimum of 8 years of experience in process safety management, with at least 3 years in a managerial or leadership role.
• In-depth knowledge of process safety regulations and industry standards (e.g., OSHA PSM, EPA RMP).
• Demonstrated experience in conducting PHAs, risk assessments, and safety audits.
• Strong leadership and communication skills to effectively engage with team members and stakeholders.
• Analytical mindset with the ability to assess complex systems and identify potential safety hazards.
• Proven ability to develop and implement training programs and safety initiatives.
• Strong project management skills and the ability to manage multiple priorities effectively.
• Fluency in English, with proficiency in Bahasa Malaysia advantageous.

Job Responsibilities:

• Assist the General Manager in overseeing the Finance and Accounting department, ensuring adherence to financial regulations and best practices.
• Manage financial reporting, budgeting, forecasting, and analysis to support strategic decision-making.
• Ensure timely and accurate preparation of monthly, quarterly, and annual financial statements and reports.
• Oversee accounts payable and receivable processes, ensuring effective cash flow management.
• Develop and implement financial policies and procedures to enhance operational efficiency and control.
• Coordinate with external auditors during audits and ensure compliance with statutory requirements.
• Monitor financial performance, identifying variances and providing insights and recommendations for improvement.
• Lead and mentor finance and accounting staff, fostering a culture of high performance and continuous improvement.
• Stay updated on financial regulations and industry trends to align the finance function with best practices.

Job Requirements:

• Bachelor's degree in Finance, Accounting, or a related field; a professional qualification such as CPA, ACCA, or CMA is preferred.
• Minimum of 8-10 years of experience in finance and accounting, with at least 3-5 years in a managerial or deputy role.
• Strong knowledge of financial reporting standards, regulatory requirements, and accounting principles.
• Demonstrated experience in financial analysis, budgeting, and forecasting.
• Proficient in financial software and ERP systems; advanced Excel skills are essential.
• Excellent leadership and team management abilities, with a focus on developing talent.
• Strong problem-solving skills and the ability to work under pressure to meet deadlines.
• Effective communication skills, capable of presenting financial information to non-financial stakeholders.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.

About the job

Are you passionate about shaping the future of omnichannel retailing? As the Omnichannel Development Manager at Ikano Retail, an IKEA retailer in 5 countries, you will play a pivotal role in enhancing the customer experience across multiple channels. You will drive strategic initiatives that elevate both the in-store and digital experiences, ensuring a seamless, personalized journey for our customers. Your work will be crucial in aligning key stakeholders and spearheading the development of innovative customer-facing solutions that define the future of IKEA’s omnichannel presence.

Your assignment

In this role, you will:

• Drive the creation of a unified customer experience that increases accessibility, convenience, and loyalty across all digital and physical touchpoints.
• Collaborate with functional and market leaders to remove barriers to a seamless shopping experience and empower store coworkers with tools and training for omnichannel selling.
• Drive strategic initiatives such as launching new payment & financing solutions or new digital solutions, such as personalized content and AI support, to enhance both in-store and online customer engagement.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 4 billion in sum insured.

WHAT YOU’LL DO:

• Assist the Relationship Manager in organising client events and programs to boost loyalty and satisfaction.
• Collaborate with Marketing and Operations to smoothly run client-focused programs.
• Act as a point of contact for clients, addressing inquiries and providing timely and effective solutions.
• Assist with Ad-hoc tasks as assigned, such as report/updates for C-suite

WHAT WE EXPECT OF YOU:

• Proven experience in a client-facing role, preferably within the insurance or financial services industry.
• Strong communication and interpersonal skills.
• Knowledge of health and wellness programs, with experience in organizing health-related events.
• Ability to manage a budget effectively.
• Results-driven with a focus on exceeding client expectations.

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

Find out more about us via our website at www.policystreet.com.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Responsibilities:

• Develop and implement investor relations strategies that enhance the company's visibility and reputation in the investment community.
• Serve as the primary point of contact for all investor inquiries and maintain strong relationships with institutional investors, analysts, and other financial stakeholders.
• Prepare and present the company’s financial performance, strategy, and business outlook to investors, analysts, and stakeholders at conferences, meetings, and events.
• Coordinate the preparation of financial reports, earnings releases, and investor presentations.
• Monitor market trends and competitors' activities to identify opportunities and challenges in investor relations.
• Collaborate closely with the finance, legal, and corporate communications teams to ensure alignment in messaging and compliance with regulatory requirements.
• Gather and analyze feedback from investors and analysts to inform company strategy and communication efforts.
• Organize and lead shareholder meetings and roadshows, ensuring that the company appropriately addresses investor concerns and interests.
• Stay updated on global financial markets and investor sentiment to adapt investor relations strategies accordingly.

Job Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field; a Master's degree or CFA designation is preferred.
• Minimum of 8-10 years of experience in investor relations, finance, or corporate communications, preferably within a publicly traded company.
• Proven track record of managing investor relationships and excellent communication skills.
• Strong analytical skills with the ability to interpret financial data and trends.
• Experience in presenting to senior management and external stakeholders.
• In-depth knowledge of financial markets, investment strategies, and regulatory requirements.
• Highly organized, self-motivated, and able to manage multiple priorities effectively.
• Strong interpersonal skills and ability to build rapport with a diverse range of stakeholders.

Job Responsibilities:

• Assist in the development and implementation of investor relations strategies to enhance the company's visibility and reputation within the investment community.
• Act as a liaison between the company and its investors, analysts, and other financial stakeholders.
• Prepare and present the company’s financial performance, strategies, and business outlook to potential and existing investors.
• Support the preparation of financial reports, earnings releases, and investor presentations to ensure clear communication of the company’s financial status and strategic goals.
• Monitor and analyze market trends and competitor activities to provide insights and inform communications with the investment community.
• Collaborate with finance, legal, and corporate communication teams to align messaging and ensure compliance with relevant regulations.
• Gather investor feedback and insights to improve investor relations strategies and address stakeholder concerns.
• Organize investor meetings, conference calls, and events to facilitate engagement with shareholders and the broader investment community.
• Stay updated on industry developments and trends that could impact the company’s investor relations efforts.

Job Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field; a Master's degree is an advantage.
• Minimum of 5-7 years of experience in investor relations, corporate finance, or financial analysis.
• Strong communication and presentation skills with the ability to articulate complex financial information clearly.
• Excellent analytical skills with a keen attention to financial data and market trends.
• Experience in working with diverse stakeholders and building strong investor relationships.
• Familiarity with regulatory frameworks and compliance in investor relations.
• Highly organized and detail-oriented, capable of managing multiple projects effectively.
• Proficient in both English and Bahasa Malaysia; additional languages are a plus.

Job Responsibilities:

• Lead the legal and secretarial functions for OCIM SDN BHD, providing strategic direction and oversight in all legal matters.
• Ensure the company complies with all regulatory requirements and maintains the highest standards of corporate governance.
• Advise senior management and the Board of Directors on legal risks, corporate governance issues, and related matters.
• Draft, negotiate, and review a wide range of contracts and legal documents to protect the company's interests.
• Manage the company's corporate records, filings, and compliance with statutory obligations.
• Oversee the preparation of minutes for Board meetings, annual general meetings, and other corporate meetings.
• Monitor regulatory changes and ensure the company adapts its processes accordingly to mitigate risk.
• Develop training programs on legal compliance and corporate governance for staff and management.
• Coordinate with external legal advisors and manage relationships to ensure effective legal representation.
• Lead and manage the legal department's team, fostering a culture of excellence and continuous improvement.

Job Requirements:

• Law degree (LLB) and a valid license to practice law.
• Minimum of 10 years of legal experience, with at least 5 years in a managerial role, preferably in corporate law or with a focus on governance and compliance.
• Extensive knowledge of legal principles, corporate regulations, and best practices for corporate governance.
• Exceptional drafting and negotiation skills, with the ability to handle complex legal documents.
• Strong strategic thinking and problem-solving skills, with a high level of integrity and professionalism.
• Excellent communication and leadership skills, capable of influencing and advising senior stakeholders.
• Ability to manage multiple priorities and projects effectively in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is an advantage.
• Demonstrated ability to manage confidential information discreetly and effectively.

Job Responsibilities

• Lead the overall HR strategy, ensuring alignment with the company’s goals and objectives.
• Oversee all HR functions including recruitment, talent management, compensation and benefits, employee relations, performance management, and training and development.
• Develop and implement HR policies, programs, and initiatives that foster a high-performance culture and enhance employee engagement.
• Ensure compliance with labor laws and regulations while promoting fair and equitable treatment of all employees.
• Partner with senior management to identify organizational needs and develop solutions to drive business performance.
• Manage succession planning initiatives to ensure talent pipelines and organizational resilience.
• Monitor and analyze HR metrics to inform strategic planning and continuous improvement initiatives.
• Facilitate change management efforts and promote a positive work environment aligned with OCIM’s values and mission.
• Lead and mentor HR teams, fostering their professional growth and development.

Job Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related field; a Master’s degree is a plus.
• Minimum of 10 years of progressive HR experience, with at least 5 years in a managerial role.
• Proven experience in developing and implementing HR strategies and best practices.
• Strong knowledge of HR regulations, labor laws, and employment standards.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to influence and partner with all levels of the organization.
• Strong analytical and problem-solving skills, with proficiency in HR metrics and data analysis.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.
• Passion for fostering an inclusive and engaging workplace culture.

Job Responsibilities:

• Manage the general affairs department, ensuring efficient operations and support of organizational functions.
• Oversee office management, including facilities maintenance, procurement, and logistical support to ensure a productive and safe work environment.
• Develop and implement policies and procedures related to general affairs, office services, and organizational compliance.
• Coordinate and manage corporate events, meetings, and activities, ensuring logistics and resources are adequately provided.
• Act as the primary point of contact for internal clients regarding general affairs, resolving issues and addressing concerns effectively.
• Monitor budgets related to general affairs, ensuring cost-effective management of resources and services.
• Lead the recruitment, training, and development of general affairs staff to cultivate a high-performance team.
• Foster communication and collaboration among departments to streamline processes and share resources effectively.
• Maintain an understanding of the company’s goals and objectives to support general affairs activities in alignment with business strategies.

Job Requirements:

• Bachelor's degree in Business Administration, Management, or a related field; a Master's degree is an advantage.
• Minimum of 5-7 years of experience in general affairs, facilities management, or office administration, with a track record of progressive responsibility.
• Strong organizational and project management skills, with attention to detail.
• Excellent communication and interpersonal skills, capable of building relationships across all levels of the organization.
• Demonstrated ability to manage budgets and optimize resources effectively.
• Proficient in using office management software and IT systems.
• Ability to work independently and take initiative while also being a collaborative team player.
• Strong problem-solving skills with the ability to adapt to changing priorities in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS :

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What you will do:

• To focus on the acquisition of new business in growing the SME/ commercial lending portfolio through with the objective to meet personal targets and department targets.
• To enhance the profitability of existing customers portfolio through a variety of products offered.
• Coordinate with other departments to facilitate the drawdown of facilities, maximise process efficiency and customer satisfaction.
• Provide updates on customer level information to relevant parties in the organization.
• To identify new opportunities on latest industry trends as to increase revenue growth of the company.

• Min 2-3 years of experience in sales and marketing especially in SME/ commercial.
• Knowledgeable in sales for SME banking/ trade finance products/ commercial.
• Possesses basic business acumen and familiar with SME client financing needs, issues, trends and policies in the country.
• Knowledge and understanding on financial analysis and risk management.
• Strong initiative and positive attitude.
• Able to work independently with high degree of commitment and integrity.
• Analytical and able to think strategically.
• Excellent writing, communications and interpersonal skills.
• Well versed in English and Bahasa Malaysia as well as Mandarin to cater for our Chinese market.
• Need to possess own transport as this job require a lot of travelling.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

• Manage hotel’s pre-opening operations.
• Ensure profit optimization and superior guest experience.​.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Director/Senior Manager (Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.

What we offer

Commercial Support:

• Assist the Commercial Director with various tasks, including scheduling meetings, preparing presentations, and coordinating travel arrangements.
• Act as a point of contact between the Commercial Director and internal/external stakeholders, managing communication and follow-up as needed.
• Support the commercial team with administrative tasks, such as data entry, file management, and document preparation.
• Facilitate communication and collaboration within the commercial team and across departments, fostering a positive and productive work environment.
• Prepare and distribute internal communications, announcements, and reports as needed.
• Serve as a liaison between the Commercial Director and other departments, providing support and assistance as required.

Office Management:

• Oversee the smooth functioning of the office, including managing office supplies, facilities, and equipment.
• Coordinate office maintenance and repairs, liaising with vendors and service providers as necessary.
• Implement and maintain office policies and procedures to ensure efficient operations and compliance with company standards.
• Maintain accurate records and files, both electronic and physical, and ensure data integrity and confidentiality.
• Assist with organizing company events, meetings, and conferences, including scheduling, logistics, and coordination.
• Implement, and maintain EHS policies, procedures, and programs to ensure compliance with local regulations and Group standards.
• Coordinate EHS training and support to employees on EHS policies, procedures, and best practices.
• Serve as the primary point of contact for EHS-related inquiries, reporting, and compliance matters.

Job description

• Responsible to verify reconciliation for the payroll team, ensuring efficient payroll operations and provide exceptional service delivery to all stakeholders • Agile, CI mindset, initiator, lead and emphasize on streamline processes, leveraging technology and best practices to enhance accuracy, efficiency and quality of works. • Lead and coordinate CI or improvement projects within payroll in APAC as well as contribute to cross team CI initiatives. • Ensure payroll processes, reports and delivery are compliance with local tax and labor law, internal and external audit and security requirements, ICFR, and BCP ready. • Manage relationship with all stakeholders and third party vendor, ensuring they meet performance standards and compliance requirements and able to provide recommendation for improvement. • Strategically motivate, encourage, engage with and support team member whenever necessary. • Expert in multiple payroll countries & payroll system and able to handle high complexity payroll and backup the team member during emergency. • Lead Business Partner meeting or review, presentation of ideas independently with constructive action plan. • Act as the first level of point of contact for any escalated payroll issue in the team, Managing escalation independently and swiftly • Role model, self-driven to success, instils a robust culture of knowledge sharing, engaging with the team and stakeholders, good time management skills • Supervise the team's daily operations and administrations (SLA, queries, reporting, deadlines) with proper ownership • Provide indirect coaching to the team on daily operations matters within APAC with proper ownership • Proactive promote collaboration, alignments and improvements across stakeholders and across functions or regions. • Accountable for payroll, tax and any internal or external statutory audits. • Responsible for ensuring the BCP around the payroll process is constantly reviewed, updated and tested to ensure BCP readiness • Governe and responsible for managing third party payroll vendor for respective countries ensuring meeting SLA • Provides first level decision for any issues raised by the team and ensure processes are embedded and adhered to consistently throughout the team.

As a Junior Promotion Operations Officer, you will be an integral part of the BID Operations team, ensuring the efficient execution of promotional activities and providing excellent support to both clients and internal teams. You will be responsible for managing promotion-related inquiries, coordinating logistics, and utilizing technical platforms to maintain operational smoothness. This role is ideal for someone who is detail-oriented, capable of handling multiple tasks, and thrives in a fast-paced, bilingual environment. Your efforts will contribute directly to enhancing client experiences and driving the success of our promotional campaigns.

Key Responsibilities:

• Review promotion applications to ensure eligibility criteria are met.
• Set up client accounts in accordance with promotion requirements.
• Coordinate with the promotional gift logistics team on procurement status and tracking.
• Engage with stakeholders by providing advice on promotion details and addressing inquiries.
• Efficiently resolve or escalate unresolved promotion-related issues.
• Collaborate with front-office teams to handle promotion-related inquiries effectively.
• Oversee the use of technical tools and platforms, including the CRM system.

• Bilingual proficiency in English and Chinese (Mandarin).
• Fresh Graduate are welcome to apply
• Strong attention to detail and a commitment to accuracy.
• Ability to work effectively under pressure in a fast-paced environment.
• Quick learner with the ability to absorb and apply information efficiently.
• A team player with excellent collaboration skills.
• Proficiency in Microsoft Office (advanced Excel skills are an advantage).
• Willingness to work on public holidays.
• Prior experience in a similar role is preferred.

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits.
• Flexibility in smart casual dress code.
• Young, vibrant and open work culture.

Your assignment

• Leads, coaches and develops a team of co-workers by creating and implementing a structured information flow to achieve alignment in all relevant lease administration processes related topics.
• Ensures efficient and timely lease contracts and other relevant document signing processes.
• Responsible for ensuring process efficiency by regular efficiency analysis of the lease administration and tenant operation processes.
• Responsible for leading tenant coordination processes, guidelines, and manuals to smooth tenants’ opening in the shopping centres.
• Responsible to lead and support design guidelines revision and deliverables.
• Contributes to current/new systems and database development.
• Responsible to guarantee and organise high quality data to support reports and analytics.
• Responsible to ensure governance compliance with the mandatory legislation and internal Ikano rules and regulations
• Prepare, propose and manage the Department travelling an expenses budget
• Responsible for developing, issuing, distributing and implementing instructions and template for development of lease strategies/yearly lease plans/budget and/or any lease development

About the Role: As an Cloud Infrastructure Manager, you will lead a dynamic team of engineers dedicated to creating a scalable, high-performance, and resilient infrastructure. You should possess a strategic mindset while maintaining attention to detail. A robust background in public cloud infrastructure, distributed systems, and security will be essential for your success.

Key Responsibilities:

• Establish a center of excellence for infrastructure development, collaborating closely with European-based teams.
• Manage and escalate delivery impediments, risks, issues, and changes related to infrastructure development initiatives.
• Assign and oversee technical personnel, ensuring optimal execution of infrastructure development and deployment.
• Provide leadership and guidance on implementation, deployment planning, and the sustainability of technical solutions.
• Collaborate with various IT teams to identify, prioritize, and resolve issues, offering subject matter expertise for enhancements and operational improvements.
• Maintain issue tracking and documentation systems, providing reports that ensure transparency and visibility of issues and projects.
• Identify opportunities for technical and process improvements and advocate for their implementation.
• Maintain accurate project estimates, timelines, plans, and status reports.
• Understand the intersection of development and operations (DevOps), including monitoring and management tools and deployment processes.
• Demonstrate a high-level understanding of web application programming, APIs, databases, and system design.
• Recommend process improvements based on industry best practices and standards.
• Resolve conflicts with strong leadership and decision-making skills.
• Develop standards and processes to proactively prevent operational issues.
• Prepare internal reports on infrastructure initiatives for various stakeholders.
• Create training materials, presentations, and documentation to facilitate knowledge sharing.
• Develop and maintain standards, policies, and procedures to ensure consistent practices.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

What will you do:

• To assist on executing tasks assigned within turn around time;
• To review and assess applications for various initiatives;
• To verify and validate initial transactions between SMEs and service providers;
• To liaise with service providers and financial institutions to ensure smooth operations;
• To perform due diligence on service submissions to ensure the legitimacy of the service provided;
• To collaborate closely with essential parties, including those within the organization and external stakeholders, to guarantee timely delivery of projects or tasks.

What are we looking for:

• Currently pursuing a degree in finance, accounting, or any related field.
• Strong analytical and research skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel.
• Able to commit for 5 days in a week during the internship period.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

1. Lead and manage all aspects of the Reservations department and ensure all service standards are followed
2. Manage and coordinate all group and individual reservations
3. Assist in the management of rooms inventory to maximize rooms revenue all distribution channels
4. Maintain and manage Passkey inventory, property content and guest communication templates
5. Manage daily inventory control, balance and room assignment
6. Load, maintain and manage all Business Transient rates on all distribution channels. Conduct on-going audit for accuracy and visibility on channels
7. Assist with maintaining accurate hotel content on branded websites and all 3rd party websites
8. Maintain accuracy of information/data and enhance automation efforts in reporting tools
9. Assist in the preparation of competitive analysis and other supporting documents
10. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to operation team
11. Monitor changes in inventory and provide guidance on the impact of current strategies
12. Monitor group blocks and assess risk, while making strategy recommendations
13. Coordinates the implementation of selling strategies
14. Assist with accurately generate and update Revenue Management reports
15. Assist with system maintenance including but not limited to, inputting rates, restrictions, monitoring forecasted demand, updating group forecasting and running daily system checks
16. Assist in the implementation of hotel sales strategies in the reservation and inventory systems
17. Participate and contribute in all revenue related initiatives
18. Perform ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership
19. Communicates effectively between Reservations, Sales, Convention Services, Accounting and Front Desk

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

SALARY RANGE : RM 2100 - RM 2500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Ensure day to day manpower planning for loading and unloading of the cargo are sufficient.
• Work with CTO to ensure the priority cargo are as followed for both export and import.
• Responsible for preparing the relevant documents i.e. AWB, Lot Label, Control Form etc for cargo acceptance process.
• Verify weights and dimensions of cargo, keeping records of your findings.
• Deal with CTO and Air Operation on any special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies
• Monitor outbound/inbound traffic activities for the load quality and accuracy.
• Interact, liaise and manage the relationship with other CTO, Line Haul Truck, and Vendors to achieve the efficiency in cargo retrieval and submission process.
• Some light warehouse duties such as moving boxes and pallets with dolly.
  

These are minimum-requirement skills and a ‘must-have’ for the role:

• Strong communication skills
• Strong interpersonal skills - ability to speak Bahasa Malaysia and English fluently
• Working experience with standard data-entry softwares
• Able to operate computer programmes such as Microsoft Office
• Meticulous with work - double checking for accuracy of data entry
  

These are skills that are ‘nice-to-have’ and will make you stand-out in the job application:

• Previous experience in forwarding agent experience
• Wants to develop capabilities/expertise in the logistics industry

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Responsible in developing and reviewing the annual compensation review process which include job evaluation, salary and benefits market competitiveness benchmarking, merit increase recommendations and all other policies and guidelines related to total compensation and benefits.
• Active involvement and lead in the role out of country or worldwide compensation programs or deployment of Corporate Rewarding/Compensation strategies.
• Collaborate with internal stakeholders such as HR Business partners and Location HR, Business division leader, Senior management in designing and implementing the annual compensation and benefits plan that aligned with business objectives.
• Conduct robust market research and analysis to benchmark compensation levels, benefits, and incentive structures against industry standards and competitors for local and international compensation schemes.
• Monitor market trends and legislative changes related to compensation and benefits, providing recommendations and guidance, and ensuring compliance with local and global regulations.
• Exchange with external networking groups and rewards consultants to keep abreast of latest compensation practices and trends.
• Drive the communication, competencies and knowledge management of compensation and benefits program and its applications, ensuring users have a clear understanding of the total rewards offerings available to them.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

As an entrepreneurial and detail orientated individual you’ll join the operations team and be a core part of a fast-growing Fintech company. You will ensure our Payments team operations run smoothly, overseeing a range of responsibilities from daily payment processing to monthly reporting. If you want to know how Fintech works from the bigger picture to the small details - this role is right for you!

For more information on our payments team, kindly visit our website https://www.cardup.co/

What will you do :

• Own and improve the reconciliation of payments across all CardUp current and upcoming markets and ensure payments are always delivered on time.
• Own payment processes across the markets and ensuring payout, rejection and refunds are accurately and timely processed.
• Own monthly reporting to partners as well as financial reporting to regulatory bodies.
• Help monitor and track costs related to payments, always ensuring the accuracy of data and the related calculations.
• Drive product improvements to increase scalability of our backend system in relation to the daily Ops work and handling of payments.
• Engage in documenting and updating internal operating procedures.

• Bachelor degree holder in Business, Finance, Accounting or related disciplines
• Min 3 years experience in payment processing or financial background
• Familiar with Asian markets payments standard and practices
• Cards experience will be preferred
• Highly analytical and proficient in MS Excel modelling
• Strong attention to detail and ability to manage time to complete tasks with tight deadlines
• Excellent communication skills and personal qualities of integrity, credibility and quality
• Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions
• Strong command of the English language (written and verbal)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

We are looking for a highly driven Manager, People Partner who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships can synthesize business priorities and are a catalyst to identify and deliver people programs to support these priorities. With support from the People Team, you will identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences. You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

Responsibilities

Performance and Talent Development and Management: 

• Drive talent planning and succession planning exercises.

• Facilitate performance review sessions, and provide guidance and coaching to leaders on managing performance and feedback discussions.

• Conduct training needs analysis, propose training plans, and execute end-to-end training programs that meet business priorities and employees’ professional development needs.

Organizational Development and Change: 

• Execute the rollout of culture, inclusion, and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning: 

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention: 

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery: 

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

• Review current processes and policies in place and ensure that corresponding processes and policies are in alignment across the board.

• Create and/or make updates to existing processes and policies by showing reference to the employment act, any Malaysian Employers Federation (MEF) related case studies and/or with employee experience in mind.

We are looking for an intern to join our operations team. You will be supporting instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As an operations intern at NIQ, you create and deliver client outputs in a correct and timely manner.

Responsibilities

• Ensures data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Assist to resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with across relevant Operations teams to ensure delivery to client expectations and satisfaction.
• Ensure that the company’s regional and global standards are always adhered to all the times.
• To support any department / team projects / other duties as and when deemed necessary

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.home.teleport.asia/ 

SALARY RANGE: RM6,000 - RM7,500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assisting line managers in effectively addressing current employee concerns and challenges.
• Delivering advisory services throughout crucial processes and discussions, including annual reviews, career development talks, performance issue resolutions, and sensitive communications.
• Maintaining vigilant oversight and ensuring accountability for all HR process deliveries affecting the employee life cycle, encompassing onboarding, disciplinary actions, grievance handling, leave management, exits, policy enforcement, career transitions, and performance management.
• Supporting the implementation of engagement, recognition, Inclusion & Diversity, and Leadership connect initiatives. This encompasses Engagement Surveys, town halls for employees and leadership, focus group dialogues, site visits, Celebrating Performance events, and recognition programs.
• Providing valuable insights and feedback garnered from business operations and employee groups to HR functional teams responsible for HR programs and processes.
• Guiding line managers and supervisors in their roles and responsibilities within employee engagement and people programs. Offering advisory support when needed.
• Acting as a trusted advisor and advocate in processes such as talent discussions, probationary reviews, performance improvement plans, and managed departures.
• Serving as the primary liaison and managing relationships with stakeholder groups and key individuals.
• Effectively resolving any escalated issues and mitigating risks.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficient in both English, with strong communication skills.
• Strong in general HR management.
• Demonstrated ability to own recruitment efforts.
• Strong and clear communication skills, and to be able to adapt styles to project business confidence and presence in order to create a compelling vision.
• Organized and methodical person with excellent problem solving skills

QUALIFICATIONS & EXPERIENCE

• Minimum of 5 – 10 years Human Resources generalist experience or business role providing deep insight into HR related matters.