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Total 10 Customer Service job vacancies in Bayan Lepas, Penang

IT Support Internship - Internship

Internship
Penang, Penang
Information Technology
4 days ago

We are a seasoned software development company, with a team of experts who have been dedicated to delivering innovative solutions for over a decade. Our passion for technology and commitment to delivering excellence has made us the go-to choice for traditional wholesalers.

        We understand the unique challenges faced by wholesalers in today's fast-paced world and strive to make their lives easier with our cutting-edge solutions. Our flagship product, SalesHero, is a testament to our commitment to excellence. The app has helped over 2,000 wholesalers streamline their operations, boost sales performance, and save valuable time and resources.

 

         We are proud to say that our SalesHero app is changing lives and businesses for the better. It is a true game-changer in the world of wholesale, offering a wide range of options and a user-friendly interface that makes it accessible to anyone. We believe in the power of technology to transform the world, and our app is just the beginning.

          We have invested over RM 3,000,000 in research and development to ensure that our app remains at the forefront of the industry. Our relentless pursuit of excellence drives us to continuously improve and refine our offerings, ensuring that our clients always have access to the best tools and technologies available.

        In conclusion, we are more than just a software development company. We are a team of passionate individuals who are dedicated to making a difference in the world through technology. We believe in the power of innovation to transform lives and businesses, and we are committed to delivering solutions that truly make a difference.

IT Support Internship / IT支援實習 - Internship

Internship
Penang, Penang
Information Technology
4 days ago

We are a seasoned software development company, with a team of experts who have been dedicated to delivering innovative solutions for over a decade. Our passion for technology and commitment to delivering excellence has made us the go-to choice for traditional wholesalers.

        We understand the unique challenges faced by wholesalers in today's fast-paced world and strive to make their lives easier with our cutting-edge solutions. Our flagship product, SalesHero, is a testament to our commitment to excellence. The app has helped over 2,000 wholesalers streamline their operations, boost sales performance, and save valuable time and resources.

 

         We are proud to say that our SalesHero app is changing lives and businesses for the better. It is a true game-changer in the world of wholesale, offering a wide range of options and a user-friendly interface that makes it accessible to anyone. We believe in the power of technology to transform the world, and our app is just the beginning.

          We have invested over RM 3,000,000 in research and development to ensure that our app remains at the forefront of the industry. Our relentless pursuit of excellence drives us to continuously improve and refine our offerings, ensuring that our clients always have access to the best tools and technologies available.

        In conclusion, we are more than just a software development company. We are a team of passionate individuals who are dedicated to making a difference in the world through technology. We believe in the power of innovation to transform lives and businesses, and we are committed to delivering solutions that truly make a difference.

Confidential

Service Administrator

Full-time
Penang, Penang
Administrative / Clerical
1 week ago

FUWAY Industrial Sdn. Bhd. (Formerly Known As HYT Industrial Sdn. Bhd.) is established since 2021 primarily to satisfy customers requirement and your partner in providing sales/service of pumps, pump system, mechanical valves, control valve, agitator and related engineering equipment. FUWAY is focused on the business emphasis in the following market of water supply, HVAC, storm drainage, waste treatment, irrigation and etc. FUWAY is officially appointed as the professional authorized dealer for SHIMGE PUMP in Malaysia. Our technical knowledge offered to almost any pumping problem with wide variety of materials, configuration and shaft seal designs.

Confidential

Service Technician

Full-time
Penang, Penang
Manufacturing / Production
1 week ago

FUWAY Industrial Sdn. Bhd. (Formerly Known As HYT Industrial Sdn. Bhd.) is established since 2021 primarily to satisfy customers requirement and your partner in providing sales/service of pumps, pump system, mechanical valves, control valve, agitator and related engineering equipment. FUWAY is focused on the business emphasis in the following market of water supply, HVAC, storm drainage, waste treatment, irrigation and etc. FUWAY is officially appointed as the professional authorized dealer for SHIMGE PUMP in Malaysia. Our technical knowledge offered to almost any pumping problem with wide variety of materials, configuration and shaft seal designs.

Service Administrator / 服務管理員

Full-time
Penang, Penang
Administrative / Clerical
2 weeks ago

FUWAY Industrial Sdn. Bhd. (Formerly Known As HYT Industrial Sdn. Bhd.) is established since 2021 primarily to satisfy customers requirement and your partner in providing sales/service of pumps, pump system, mechanical valves, control valve, agitator and related engineering equipment. FUWAY is focused on the business emphasis in the following market of water supply, HVAC, storm drainage, waste treatment, irrigation and etc. FUWAY is officially appointed as the professional authorized dealer for SHIMGE PUMP in Malaysia. Our technical knowledge offered to almost any pumping problem with wide variety of materials, configuration and shaft seal designs.

Service Administrator (01 Vacancy)

Full-time
Penang, Penang
Administrative / Clerical
2 weeks ago

FUWAY Industrial Sdn. Bhd. (Formerly Known As HYT Industrial Sdn. Bhd.) is established since 2021 primarily to satisfy customers requirement and your partner in providing sales/service of pumps, pump system, mechanical valves, control valve, agitator and related engineering equipment. FUWAY is focused on the business emphasis in the following market of water supply, HVAC, storm drainage, waste treatment, irrigation and etc. FUWAY is officially appointed as the professional authorized dealer for SHIMGE PUMP in Malaysia. Our technical knowledge offered to almost any pumping problem with wide variety of materials, configuration and shaft seal designs.

Service Administrator (Penang)

Full-time
Penang, Penang
Administrative / Clerical
2 weeks ago

FUWAY Industrial Sdn. Bhd. (Formerly Known As HYT Industrial Sdn. Bhd.) is established since 2021 primarily to satisfy customers requirement and your partner in providing sales/service of pumps, pump system, mechanical valves, control valve, agitator and related engineering equipment. FUWAY is focused on the business emphasis in the following market of water supply, HVAC, storm drainage, waste treatment, irrigation and etc. FUWAY is officially appointed as the professional authorized dealer for SHIMGE PUMP in Malaysia. Our technical knowledge offered to almost any pumping problem with wide variety of materials, configuration and shaft seal designs.

Service Administrator (Up to RM 2600)

Full-time
Penang, Penang
Administrative / Clerical
2 weeks ago

FUWAY Industrial Sdn. Bhd. (Formerly Known As HYT Industrial Sdn. Bhd.) is established since 2021 primarily to satisfy customers requirement and your partner in providing sales/service of pumps, pump system, mechanical valves, control valve, agitator and related engineering equipment. FUWAY is focused on the business emphasis in the following market of water supply, HVAC, storm drainage, waste treatment, irrigation and etc. FUWAY is officially appointed as the professional authorized dealer for SHIMGE PUMP in Malaysia. Our technical knowledge offered to almost any pumping problem with wide variety of materials, configuration and shaft seal designs.

Merchant Service Executive - Penang

Full-time
Penang, Penang
Sales / Marketing
3 weeks ago

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Service Technician / 服務技術員

Full-time
Penang, Penang
Manufacturing / Production
3 weeks ago

FUWAY Industrial Sdn. Bhd. (Formerly Known As HYT Industrial Sdn. Bhd.) is established since 2021 primarily to satisfy customers requirement and your partner in providing sales/service of pumps, pump system, mechanical valves, control valve, agitator and related engineering equipment. FUWAY is focused on the business emphasis in the following market of water supply, HVAC, storm drainage, waste treatment, irrigation and etc. FUWAY is officially appointed as the professional authorized dealer for SHIMGE PUMP in Malaysia. Our technical knowledge offered to almost any pumping problem with wide variety of materials, configuration and shaft seal designs.

Browse Job Category
Customer Service
Browse Location Area
Bayan Lepas, Penang x

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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