Total 1,317 Manager job vacancies in JOHOR BAHRU

Finance Manager

Location: Based in our Bukit Merah saleroom

Hours: Full time, Monday to Friday (40 hours, over 5 days)

Salary: $5,000 to $7,500 per month, dependant on experience

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Who are you?

You’re an experienced finance professional and you're ready for an exciting new opportunity in a fun and fast paced work environment.

You're an organisational wizard with meticulous attention to detail. You'll enjoy managing our finance function and you'll take full responsibility for your work.

Let's tell you more about us

We are a busy auction house in Singapore, holding 40+ online auctions each year.

Our auctions cover a wide spectrum of specialisms including Interiors & Collectibles, Jewellery & Watches and Asian Ceramics & Works of Art.

We operate a hybrid 'bricks and clicks' business model; so we physically ‘take in’ all items that we sell and exhibit them in our saleroom, however all bidding is conducted online.

Why are we recruiting for this role?

Our current Finance Manager is leaving us after three years so we are looking to recruit a new accountant to manage our finance function. Your office will be located in our saleroom and you will join a friendly team of 9 including staff in valuation, operations and administration roles.

If you join us as our Finance Manager, what might the role look like day to day?

Responsibilities

- Manage all day-to-day operational financial activities, including issuing auction invoices to winning bidders and preparing settlements for vendors

- Attend to ad hoc operational finance queries from clients and colleagues

- Manage AR issues (this is minimal)

- Process non trade invoices

- Ensure timely preparation & submission of monthly, quarterly and annual accounts

- Manage income tax, GST and all other tax compliance

- Ensure compliance with industry standard AML regulations

- Prepare monthly payroll and CPF payment processing

- Manage general HR tasks, including employement pass applications/renewals, annual leave and medical leave records

- Liaise with external stakeholders including our accountants (PWC) government agencies, licencing authorities, auditors and banking partners

Requirements

- Two years’ experience in a financial/ accounting environment

- Bachelor’s Degree in Accounting, Finance or relevant field; CPA/ CA is desirable

- Technically strong in SFRS and related accounting regulations

- Interest in working for a growing SME is desirable

- Strong sense of personal responsibility and commitment to the role

- Good written and spoken communication skills; you’ll be adept at managing relationships with colleagues, clients and external stakeholders. Chinese language skills are desirable but not essential

- Digital competency; we constantly invest in new technological solutions to create efficiencies. You must be comfortable with using technology

- Proficiency in MS Office and financial software. We use Xero and Stripe

Interested in the role?

Please apply directly, including a cover letter and your CV, or contact Jackson Walker at jackson@hotlotz.com if you have any questions.

All applications will be treated in confidence. Only shortlisted candidates will be notified for interview.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• To perform check-in and out duties
• To handle guest's requests and feedbacks in a professionally in accordance to the Hotel's operating standards
• To manage guest requests and enquiries professionally
• To perform cashiering duties and check all guest's bills before presentation to guest upon checking out
• To assist in the incoming calls efficiently and to connect to the respective guests or department
• To assist on the wake up calls
• To ensure effective communication via daily briefings
• To work closely with other departments and co-workers as part of our team
• To fulfill any other duties assigned to him/her

Requirements:

• Singaporeans and PR only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE 'O' Level or equivalent
• Knowledge in Opera PMS is preferred
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 30 JUN 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Develop, execute and manage innovative marketing activities to drive sales, promote and create awareness for our company (Consulting firm)

• Be capable of critical thinking and an innovative approach to solving problems quickly

• Strategy development and planning of campaigns that can promote the business and generate genuine traffic (both offline and online)

• display a high level of energy and self-drive.

• Develop communications to demonstrate key product features to consumers (wechat, Facebook and Little Red Book)

• Marketing for consulting services

• Building sustainable relationships and partnerships with customers

• Co-ordinate within the departments

• Assist in all other Marketing aspects

• Actively take other responsibilities for any ad hoc job assigned

• Reporting to the directors

• Make best-practices recommendations to management

Expand relationships with existing customers by continuously proposing solutions that meet both their objectives and our company’s.

· Ensure timely and accurate delivery of products and services to customers.

· Serve as the primary communication link between key customers and internal teams.

· Manage all local channel accounts, including distributors and sub-distributors.

· Achieve sales targets for all assigned accounts and provide accurate sales or revenue forecasts. · Oversee product distribution and expansion in all local channels.

· Effectively manage the trade marketing budget with pre- and post-evaluations for all committed programs.

· Conduct periodic business reviews with partners and retailers on a quarterly and yearly basis.

· Plan and oversee inventory forecasts for respective channel partners and retailers..

· Ensure the execution of all trade programs according to plans.

· Conduct regular product training to sales floor staff of channel partners and also internal staff.

· Oversee stock inventory at channel partners and retailers store to ensure sufficient stock levels. Requirements:

· Minimum of 5 years of relevant experience.

· Proficient in various business expansion platforms and strategies.

· Excellent written and verbal communication skills.

· Highly detail-oriented, and proficient in excel.

· Resourceful and able to work independently.

You are responsible to lead the overall operations of the Swedish Restaurant and Co-worker restaurant. This entails leading kitchen productions, cashiering, dishwashing, customers experience and dining cleaning services. Collaborating with the team and colleagues in the IKEA Food management team, lead and manage the area to fulfil our function's purpose of building both business and people. Aim to bring smiles to people's faces by providing irresistible food offers in a welcoming atmosphere, giving our guests a compelling reason to return time and again.

Your assignment

• You ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. You willing to listen and support them with an attitude based on the IKEA values.
• Work together with colleagues and manager to contribute actively to the development and implementation of a clear IKEA Food action plan for the store using the store business plan and country business plan.
• Implement the range matrix (global and national) to secure a strong IKEA Food range identity to distinguish ourselves from our competitors on the market.
• You co-operate with the Communication & Interior Design (Com&In) department and the Commercial Activity Leader/Local Marketing by actively contributing to and supporting all marketing and in-store activities. You will do this by integrating the Swedish celebrations and yearly focus area into the store’s Commercial Calendar, including the activity range and communication packages.
• You are a passionate leader who can bring business and people together.
• Inspired by the IKEA core leadership capabilities and strive to continuously develop as a leader.
• Co-operation with the Human Resources (HR) department I recruit the team based on the IKEA values.
• Work actively to make the IKEA store successful and high performing, today and tomorrow. You do this by attracting visitors, achieving sales growth and profitability, ensuring the satisfaction of guests and co-workers, and excellent operational performance as measured through our defined Key Performance Indicators (KPIs).
• Utilise relevant reporting tools, such as Click Sense, the IKEA Food Main Topic Review, Pulse XC and VOICE, to develop the IKEA business, for yourself, and the team.
• Ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other relevant legislation (list relevant legislations applicable by country).

Support the Business Navigation & Operations Manager in navigating the growth and securing sustained profitability of IKANO. Drive the business navigation processes, including staff cost and productivity development. Be a pro-active, trustworthy business partner to the Country Business Navigation Manager, Finance Managers and store steering team by steering and challenging the actual business performance for the assigned area of responsibility.

Your assignment

• Provide store steering team with information, analysis, and expert insight to support, challenge, and steer the store towards growth, optimal performance, and sustained long[1]term profitability.
• Promote standardised dashboards and secure competence in the store to allow for analysis and understanding of performance and for making optimal decisions.
• Contribute to new ways of measuring and steering the business performance in an omnichannel environment, including productivity goals and productivity measurements to ensure performance.
• Have a full overview of store profit & loss and take responsibility for cost development and gross margin management, as well as for specific lines of the profit & loss, supporting Store and Country Business Navigation Manager in achieving a healthy profit & loss through key performance analysis and evaluation.
• Responsible for overall forecasting and monitoring, including the execution of working hours and staff cost structure, as well as budget, to ensure that set targets are met.
• Contribute with business navigation expertise in driving projects and business initiatives forward to secure the budget frame and healthy cost development.
• Develop and drive short-, mid-, and long-term resource planning, together with the HR manager to ensure cost efficiency.
• Conduct the necessary analysis, while securing a multi-dimensional view of the business, to evaluate retail performance with the customer in focus.
• Contribute with input and coordinate the financial business planning, budgeting, and follow[1]up for the assigned areas of responsibility to ensure goals are met.
• Responsible for commercial sales navigation on the sales floor to secure sustained profitability.
• Contribute with input and provide expertise to the store boards to enable performance.

Responsible for correct understanding for and adherence to the goods flow processes within my area of responsibility in the store. I do this by securing goods flow co-workers knowledge are on the level allowing us as a team to reach operational excellence. I am responsible to retain and develop the many talented co-workers by consistent coaching and by working alongside them, to improve their understanding for how to achieve operational excellence. I clarify the contributions from the Sales & Supply team and commercial team. I strive to reach the highest possible product availability, correct quality of the products and neat and clean sales locations at the lowest possible cost.

 

Your assignment

• Ensure that goods flow co-workers adhere to SOPs and established working methods, finalise the goods flow processes before store opening to maximize availability at the lowest possible costs.
• Ensure efficient completion of the total customer order fulfilment process to meet customers shopping experience expectations, and to handover to service providers as per agreement.
• Enable implementation of team actions, by developing coworkers' competence and confidence by sharing personal expertise and guiding them in the daily operations. I contribute with input and feedback to the store business plan.
• Contribute to cross function collaboration by supporting colleagues in other functions and/or areas of the store, as well as to improve their understanding for how to support logistics.
• Ensure knowledgeable and skilled teams dedicated to guarantee an excellent customer shopping experience through quality of products, inventory routine, merchandising and stock accuracy.
• Supports the Goods Flow Manager to identify, retain and develop the many talents in the goods flow team, so we build future succession.
• Ensure the goods flow team have the right know how and are compliant to the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety, and security.
• Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team.
• Take responsibility in lowering environmental impact and contribute to achieving long-term profitability in a sustainable way. Optimise the short-term store capacity usage to maximise efficient logistics operations, considering space, equipment and people.
• Through correct execution of the assigned goods flow processes, contribute to the tasks and goals of the IKEA value chain as stated in the Global Supply Chain Operational Handbook, local appendices, and service agreements with transport service providers.

Leading and coordination the local marketing and branding efforts in the Primary Market Area (PMA) and Extended Market Area (North/ South) translating the commercial calendar, country marketing plan and local insights into a local marketing plan for the PMA and extended market area that drives re-visitation, builds customer loyalty and by that creates Sustainable growth.

 

Your assignment

• Based on the country commercial priorities, create the PMA and extended market area annual local marketing plan and strategy (including corporate and internal communication). Is accountable for the local marketing budget, secure alignment between internal and external communication activities, measure all marketing metrics on local and store level, identify cost efficiencies and follow up all marketing investments.
• Support the stores, e-Commerce team and SO team with analysis and intimate knowledge of people’s life at home and local market conditions to identify growth, positioning and segmentation strategies with a view to increase visitation and repeat visitation, penetrate more households and overall expand our home furnishing market share in North/ South.
• Is managing the work to create, coordinate, delegate and evaluate all local marketing activities in store and in the adjacent shopping centre based on directions provided by Country Marketing. This includes regional/ local competitions, activities and workshops in order to make the store a fun day out for the family as well as supporting the More sustainable Life at home movement by driving integration of sustainability into the store commercial activities to inspire and enable our customers to live a more sustainable life.
• Ensure that the information regarding the store in the IRW and local store page are up to date, by working closely with the E-commerce team to secure the implementation of the updates.
• Support Country Marketing team on ground to recruit, activate and retain IKEA Family and Småles members through an intimate understanding of the PMA and extended market area and the members (i.e. Brand Capital, membership profile, purchase behaviour, relevant KPIs) Version 1.0 Last updated on 14-May-2024 and execute actions that increase penetration, member engagement and return on investment for the member programs.
• Support Country Marketing team on printed marketing collaterals distribution area, execution of store PR events, media launches and interviews and other media engagement to communicate our total offer - online and offline - in ways that secure IKEA Brand values, visual and copy identity and concept guidelines. Work closely with Country Marketing and Corporate Communication to align on external communication when required.
• Accountable for campaign communication materials and channels and supporting coworker engagement activities with HR/ L&D and securing a steady flow of information in channels – from digital signage and Yammer to notice boards and newsletter. Keeps co-workers well informed and connected to store priorities, KPIs and management.
• Deliver local communication support during operational or reputational crisis situations, working with matrix with Corporate Comm/ Country Marketing and the Store Steering team to deliver aligned internal communication.
• Working with HR and L&D to creatively communicate all benefits that make IKEA a Great Place to work. Amplify externally as needed to support recruitment and build our employer brand.
• Support in the preparation of the sustainability L&D programme with local relevance and responsible for the execution with store HR.

To enable an easy buying experience for all customers throughout the complete payment process and customers are guided to the appropriate check-out Supporting the check-out co-worker in their daily work.

Your assignment

• Priority is to give our customers a positive payment experience.

• Ensure that our check-out co-workers have the knowledge, confidence, responsibility, authority and desire to support customer payment and that they achieve this in an efficient and simple way.
• Optimise the relationship with our customers when they are paying for products in order to increase customer satisfaction and create the desire for them to want to return and shop with us.
• Through my own example, I actively work to secure the IKEA Culture and Value.
• Ensure there is the right number of co-workers in the right place at the right time to run the check-out area successfully.
• Know our check-out action plan and support the goals and targets given to me by my manager, which ensures the delivery of our action plan.
• Follow cash handling procedures to ensure the security of money handling.

• Ensure balanced operational excellence in daily operations to enhance the easy buying experience.
• Support proactively with customer insights to improve business and functional operations.

Reporting to the Customer Relations Manager, you will be expected to manage and lead the team to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• Plan, coordinate and follow up on customer engagement activities in the store.
• Manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Handle customers’ queries and complaints and deliver service improvement in a professional manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.

To achieve an enjoyable, convenient and successful shopping and a buying experience that leads to increased sales and sustained long-term profitability.

 To optimise the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales. You do this by motivating and inspiring your department team using knowledge of the IKEA product range and services, the local market and IKEA customers. You use IKEA tools and the expertise of your team.

Your assignment

• Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy.  
• Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers. 
• Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience. 
• Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers.
• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store. You follow up and act accordingly by using proven solutions and good examples.
• You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/over-tag) and IKEA service products in order to maximise sales and long-term profitability.
• You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
• You keep an active eye on the competition and take appropriate action when necessary which you communicate to your matrix partner in the Service Office.
• You develop your team and its individual members and ensure you have a succession in place.
• You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.

• You execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level.

Reporting to the Customer Relations Manager, the Checkout Manager manage and supervise a team of cashiers with the Checkout Team Leaders to provide an easy-buying experience for all customers throughout the complete payment process and ensuring payments transactions are handled in an efficient, reliable and secure manner.

 

Your assignment

• Contribute to the creation and operational implementation of the local customer relations' action plan.
• Support a customer-focused culture throughout the complete unit and ensure an overall easy buying experience.
• Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans. • Implement the global solutions, services and tools that support self-service and self-choice during the complete buying experience.
• Implement and follow up on the activities identified to remove hindrances and secure a customer-focused easy buying experience.
• Ensure the efficient and cost-effective execution of the IKEA exchanges and returns policy and a customer-friendly handling of complaints.
• Provide an inspiring and motivating direction for the team and its individual members to ensure development and succession.
• Provide input to the service agreements and contracts with internal and external partners, such as the Customer Support Centre and support co-workers in executing those.
• Ensure balanced operational excellence in daily operations to enhance the easy buying experience.
• Support proactively with customer insights to improve business and functional operations.

To lead, develop and inspire a team of Visual Merchandising/Activity co-workers in creating exciting range presentation solutions that provide an easy and convenient shopping experience, increase vitality and ensuring a clear commercial calendar activities message is throughout store during each launch that will increase the frequency of the visitation in the store thereby contributing to positioning the IKEA Brand in the local market as the home furnishing specialist and the IKEA store as an up-to-date and innovative destination that always offers something new.

Your assignment

• Lead and manage a team of Visual Merchandising/Activity co-workers and inspire and challenge them to strengthen the uniqueness of the IKEA identity in range presentation solutions in the store.
• Responsible for gathering and translating knowledge of people's needs and dreams in the local market, the launch package from country commercial calendar package into relevant and inspiring range presentation solutions that support a convenient shopping experience, reflect the local needs of life at home and show that there are always something new and exciting happening in the store.
• Lead a team of Visual Merchandising/Activity Co-workers in creating relevant, inspiring, affordable and commercial range presentation solutions based on the country commercial calendar package that reflect a wide variety of styles, price levels, meet many individual tastes and exceed visitor's expectations.
• Keep up to date and knowledgeable about retailing, home furnishing and trends in order to support the Com&In manager to facilitate and/or support workshops that generate creative directions that inspire and surprise visitors with a strong visual impression.
• Responsible for the recruitment and competence development of Visual Merchandising/Activity co-workers and securing personal succession planning by constantly searching for potential candidates.
• Provide active support in developing the department action plan using layout as a commercial tool as well as range presentation and vitality initiatives that are focused on growing the business and supporting long-term profitability and execute agreed plans together with the Com&In team and other functions.
• Responsible for the ordering of materials and racking used in the construction of displays, ensuring that the team always keeps visitors in mind, minimise disruption and communicate changes when working on the shop floor.
• Act quickly to exploit commercial opportunities and ensure the Visual Merchandising/Activity co-workers understand the impact of Com&In actions on the financial result.
• Ensure that Visual Merchandising/Activity co-workers base their work on the layout as a commercial tool and execute range presentation solutions with high quality, simplicity, cost-effectiveness and efficiency by applying national directions and using global tools and best practices.
• Actively contribute in the national Visual Merchandising/Activity Managers network and share national directions and global tools with the Visual.

To support the recovery department in optimizing the recovery operations and process. To increase customer satisfaction and reduce cost of poor quality, through proactively working in the store to identify, investigate and report any quality defects.

Your assignment

• Support that the As-Is area lives up to the As-Is principles and the commercial part of the Functional Review for Recovery and Quality.
• Co-operate across functions to ensure everyone understands and contributes to the Recovery process with focus on prevention, optimize revenue and sustainability.
• Ensure that the Recovery area is a safe and secure environment to shop and work in.
• Block and report products that have potential quality problems by issuing and creating store. quality reports (SQRs) in CASY. Provide the store with customer and co-worker feedback on reported potential quality issues.
• Work actively to create an environment where the IKEA culture is a strong and living reality, and secure diversity is valued, to ensure our store is regarded as a great place to work.
• Work proactively with my colleagues to optimize all Recovery operations in the store, contributing to the achievement of the Store and Recovery goals within profit & loss.
• Actively analyse and communicate Quality KPI performance in the store; prioritise and initiate actions to improve performance as well as the store competence.
• Secure compliance to Rules and SOPs in my area and contribute actively by participating in the iCheck/weCheck process.
• Promote a “safety first” culture where my colleagues raise and discuss concerns a solution.

To lead, develop, and inspire the Sales and Communication & Interior Design team and other functions in the store to optimize the shopping experience to secure satisfied customers and increase sales and profitability in the store, increasing the home furnishing interest of the many people and creating demand for home furnishing solutions and know-how in the local market. Accountable for the store layout, range presentation, and store communication thereby contributing to positioning the IKEA brand as the leader in life at home. You achieve this using your knowledge of the IKEA product range, the local market, competition, and customers.

Your assignment

• Lead and inspire the store Sales, Communication & Interior Design, and local marketing teams to use knowledge of IKEA home furnishing and people's life at home to grow the business.
• Ensure your team has the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
• Follow up on your financial goals, KPIs, and costs, and act on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
• Partner with the store manager to stimulate and increase interest in home furnishing for all coworkers in the store.
• Act as the creative leader by initiating workshops and collaborating with the ID Manager, VM Manager, and GC Leader to facilitate these sessions and generate creative directions.
• Deliver and lead the commercial action plans and implement commercial calendar together with the store management team.
• Secure successful implementation of country priorities and the sharing and implementing of good solutions. You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products’ features and benefits, and share this with customers and your team.
• Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
• Lead the store Communication & Interior Design team in securing relevant and inspiring range presentation solutions, an optimal store layout, and effective and efficient store communication that builds the IKEA Brand and distances IKEA retailers from the competition.
• Secure that the store commercial team has the right understanding of store layout, range presentation, and store communication thereby contributing to the work method for range presentation.
• Based on the national competence development plan, identify current and future business needs in order to recruit, develop and retain a high performing and passionate team.
• Lead and challenge the Sales and Communication & Interior Design team to constantly take actions that exploit commercial opportunities both in the short- and long term.
• I secure that purchasing in my function is made according to the principles defined in the Procurement Policy: -Operational participation in procurement projects.
• Through your everyday work you contribute to a people and planet-positive business, social connection and environmental impact.