Responsibilities and Authorities:

1. Issue Sales Order for receive items & issue Delivery Order for collection items

2. Data entries of all relevant items to computer system ( UBS/SQL ) 

3. To maintain and proper filling and documentation

4.  Interacting with drivers and customers, answering queries, and providing assistance 

5. To arrange goods shipment on daily basis according to production schedule and  customer’s requirement

6. Keep updates and accurate records on schedule and production

7. To perform any other task and assignments as directed by superiors 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Paid training and development

Job Description:

Supports the project managers and the project stakeholders in planning, executing, monitoring, and controlling the projects within an organization. A PMO can also provide guidance, standards, tools, and best practices for project management, as well as facilitate communication, collaboration, and learning across the projects. A PMO can operate at different levels, such as portfolio, program, or project level, depending on the scope and complexity of the projects.

Here’s an overview of Project Management Officer’s (PMO) responsibilities across project phases:

Initiation: Define project objectives and scope to align with organizational goals and address business needs effectively.

Planning and Design: Develop comprehensive project management plans that outline deliverables, timelines, budgets, and resource requirements for successful project execution.

Execution: Facilitate the implementation of project plans, coordinate activities, and ensure the timely delivery of project deliverables to stakeholders.

Monitoring and Controlling: Continuously monitor project progress, identify potential issues or risks, and implement corrective measures to keep the project on track and within scope.

Closure: Conclude the project activities, assess project performance, and generate a project closure report to document achievements, lessons learned, and recommendations for future projects. 

Requirements:

• Bachelor’s degree or equivalent
• Proven work experience as a Project Management Officer or similar role
• Strong leadership skills.
• Good written and verbal communication skills
• Strong attention to details and technicalities
• Excellent organizational and technical abilities
• Good interpersonal and multi-tasking skills
• Relevant training and/or certifications as a Project Management Officer

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Dental insurance
• Vision insurance
• Paid training and development
• Remote work flexibility

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Requirements:

1. Qualifications: Bachelor’s degree in law or a related field.
2. Experience: Minimum 3 years of experience in IT technology contracting, including familiarity with Malaysian law and regulations, particularly around data confidentiality and privacy.
3. Skills:

• Excellent verbal and written communication skills, with the ability to explain complex terms clearly.
• Strong organizational and deadline management skills.
• Proficiency in applying organizational standards to develop efficient contract management processes.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

As a Supply Chain Officer, your main tasks will be to:

Job Responsibilities:

• Monitor and expedite outstanding order and delivery schedule
• Liaise & communicate extensively with supplier on procurement matter
• Liaise with freight forwarder on shipping & transporter matter with regards to import and export shipment
• Keep track inventory flow to identify stock moving
• Ad-hoc task as assign by superior or management

Job Qualifications :

• Diploma or Bachelor's degree in Supply Chain Management, Business Administration, or related field.
• 1 -2 years of experience in supply chain management or related roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in supply chain management software and Google Suite.
• Knowledge of industry best practices and emerging trends in supply chain management.
• Experience with data analysis and reporting.
• Strong organizational and time management skills.

Perks & Benefits

• EPF/SOCSO provided
• Open culture
• Personal development opportunities for learning & career advancement
• Positive Working Environment
• MNC

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Aweplus Cx Transformation Sdn Bhd is working with a global legal technology application firm seeking customer service background professionals to assist global clients with various complicated applications. 

This position of ‘Case Management Specialist’ is the major point of contact and support for our international clients. This position requires you to instruct, assist, and communicate with clients to prepare all the relevant documents for their applications. You also need to review the documents and relevant evidence submitted by them.

Qualifications & experience

• Bachelor's degree and at least 1 year of experience in customer service/client management/paralegal (or related fields)
• Strong attention to detail and great time management
• Outstanding client service professionalism
• High degree of self-motivation and ability to work independently under tight deadlines
• Excellent English skills (MUET Band 4 or IELTS 7.0 and above)
• Ability to work in a fast-paced environment to manage complex and dynamic demands.
• Proficiency in Mandarin (reading and writing) is a plus

Tasks & responsibilities

• Evaluate client background and provide suggestions that best fit individual client's needs and goals before processing their cases
• Review multiple types of documents and evidence and provide instruction and feedback
• Reply to client messages regarding their application materials and timeline

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

職責和權限：

1. 為接收物品簽發銷售訂單，為收集物品簽發交貨單

2. 將所有相關項目的資料輸入電腦系統（UBS/SQL）

3. 維護並正確填寫及記錄文件

4.與司機和顧客互動，回答疑問並提供協助

5.根據生產進度和客戶要求安排每日發貨

6. 保持進度和生產的更新和準確記錄

7. 完成上級指示的任何其他任務和指派

津貼和福利

• 津貼（旅費、交通費等）
• 事假
• 有薪培訓和發展

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Job Responsibilities:

Typically responsible for assisting the company’s President or CEO in handling various business affairs.

Key Duties:

1. Administrative Support: Provide daily administrative support to the President, including scheduling, handling documents, answering calls, and responding to emails.

2. Business Coordination: Assist the President in managing various business matters, such as organizing meetings, welcoming visitors, and handling contracts.

3. Information Collection and Analysis: Gather industry information, market trends, and competitor data, analyze them, and report to the President to aid in informed decision-making.

4. Project Management: Assist the President in advancing key projects, including developing project plans, tracking progress, and coordinating resources.

5. Client Relationship Management: Help maintain relationships with key clients, including regular communication and handling client feedback.

Requirements:

- Willingness to travel and proficiency in driving a car.

- Fluency in Chinese, English, and Malay.

- Bachelor's degree with over 5 years of work experience or recent Master's graduates.

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

角色和職責：

1. 合約生命週期管理：與合約經理合作，管理與業務負責人、合作夥伴、供應商和客戶的所有合約的創建、持續維護和審查，以降低風險並最大化公司價值。
2. 聯絡點和談判：作為所有各方在合約管理相關事宜上的主要聯絡點，並談判有利的條款，以充分描述公司的參與、服務和交付。
3. 談判策略：制定並執行談判策略，最大限度地減少公司的潛在損失，同時促進雙贏的解決方案。
4. 利害關係人協作：與業務合作夥伴、內部銷售團隊和相關利害關係人就合約問題保持持續溝通，以加強關係和決策。
5. 服務與績效監控：審查雙方的合約履行情況，以確保遵守條款、識別衝突並解決合約續約期間所需的變更或解決方案。
6. 截止日期和可交付成果管理：維持可交付成果的截止日期，並確保及時跟進相關利益相關者，以避免合約執行的延誤。
7. 監管合規性和文件記錄：管理文件、記錄保存和向管理層報告風險，同時確保遵守組織和監管標準。
8. 服務改進：透過讓相關利害關係人參與並確定更好的合約管理實踐的機會，展示對服務改進的持續承諾。

要求：

1. 資格：法律或相關領域的學士學位。
2. 經驗：至少 3 年 IT 技術承包經驗，包括熟悉馬來西亞法律和法規，特別是在資料機密性和隱私方面。
3. 技能：

• 優秀的口頭和書面溝通能力，能夠清楚地解釋複雜的術語。
• 強大的組織和期限管理能力。
• 熟練應用組織標準來發展有效的合約管理流程。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會

Job Highlights:

• Competitive Salary Package
• Incentive

Job Description:

• The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.

Job Responsibilities:

• Responsible to each separate individual result (collection result).
• Advise customer to make the payment on time.
• Re act as a reminder to remind customer regarding the payment due date
• Response customer request based on the customer requirement
• To ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
• Ensure good clients relationship & service levels.
• Achieve the set standards in collections and financial objectives of collections by the management.

Job Requirement:

• Minimum SPM, STPM, Diploma or Degree Holder
• Fresh graduate are encourage to apply.
• Good communication in English & Malay
• Well knowledge of PC and proficiency in MS Office
• Listening skills to empathize and listen to other person’s ideas
• Persuasion skills in order to move others into positive action, attitudes and behavior
• Ability to handle & manage stress

Additional Information:

• Working Day: Monday - Saturday (5-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
• Working Time: 9a.m. - 6p.m.
• Incentive provided if meet KPI

Perks & Benefits:

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities

Job Responsibilities :

• Analyse pricing data in shipping industry.
•  To handle GQQ management software system. (Training shall be provided ) 
• To understand carriers management and identify marketing strategies to increase profits.
• Support Sales on all trade pricing strategies to increase customer traffic.
• To develop measurement tools to identify changing market trends.
• To drive long term growth by working closely with carriers and vendors.
• Strong analytical skills and excellent communication skills are necessary.
• Very details-oriented and problem-solving skills is required.

Requirement :

· Candidate must possess at least Diploma / Degree in Business Studies, Management, Commerce, Economics, Marketing, Logistic/Transportation or equivalent.

· Able to work independently within tight deadline and under pressure.

· Good communication skills and able to interact with all level of people.

· Hard working and a team player.

· Full-Time position(s) available.

· Fresh graduates are also encourage to apply as training shall be provided. 

Office working hour is from 9.00am- 6.00pm (Monday to Friday)

Interested candidates are invited to Apply Jobs Online or refer to below contacts:

Whatsapp :
012 288 6791 – Mr Ryan 

Or you may email your resume to :
Email : ryan@globalconcord.com.my

Or Call us at :-

603- 5033 2121 – Office Tel

012- 288 6791- Mr Ryan

Perks & Benefits

• Medical claims
• Parking
• Performance Bonus 
• Open culture & Modern working environment. 
• Personal development opportunities for career growth

Aweplus Cx Transformation Sdn Bhd正在與一家全球法律科技應用公司合作，尋找客戶服務背景的專業人士，協助全球客戶處理各種複雜的申請。

「個案管理專家」這個職位是我們國際客戶的主要聯繫和支援點。該職位要求您指導、協助客戶並與客戶溝通，為其申請準備所有相關文件。您還需要審查他們提交的文件和相關證據。

資格和經驗

• 學士學位和至少 1 年客戶服務/客戶管理/律師助理（或相關領域）經驗
• 對細節的高度關注和出色的時間管理
• 傑出的客戶服務專業精神
• 高度的自我激勵和在緊迫的期限內獨立工作的能力
• 優秀的英語技能（MUET 4 級或雅思 7.0 以上）
• 能夠在快節奏的環境中工作來管理複雜和動態的需求。
• 精通國語（閱讀和寫作）者優先

任務和職責

• 在處理案件之前評估客戶背景並提供最適合客戶需求和目標的建議
• 審查多種類型的文件和證據並提供指導和回饋
• 回覆客戶關於申請資料和時間表的訊息

津貼和福利

• 中心位置
• 免費小吃/歡樂時光
• 醫療保險
• 事假
• 開放文化

Job Description

• -Support administrative tasks such as RFP/RFQ work creation, storing SOW/contract documentation correctly, and price consolidation and analysis and communication support.
• Liaising on a day-to-day basis with Service Delivery Manager (SDM)/ vendors in relation to project acquisitions.
• Research and recruit potential new partners/suppliers in the region
• Handle general administrative tasks like data entry and maintain partner databases, records, reports and spreadsheets
• To undertake such other duties as may from time to time be assigned by the Partner Manager, APAC

Requirement

• You have an admin background and at least 1-2 years of experience
• Good English communication skills both written and verbal
• Good administration skillsets and proficient in MS Office & Excel
• Determination, autonomy, self-driven and personal motivation are terms that define you.
• Willing to work hard and under pressure
• You are flexible, can support an important workload, and are open to new organizational techniques.
• You like team working and contact with the staff as well as the clients.
• Detail oriented and meticulous, with an understanding of and commitment to diversity and inclusion.
• Daily Office attendance is mandatory during probation period of 6 months.

Perks & Benefits

• Employee equity
• Central location
• Medical insurance
• Personal leave

Support in the management of the contracted maintenance, cleaning, pest control, waste management, security, and landscaping service providers, through their site supervisors to ensure delivery of service according to the Service Level Agreement while effectively managing cost.

1. Supervise contractors / suppliers / vendors related to facilities management
2. Develop and maintain business relationship with contractors and vendors to facilitate ineffective and efficient mall operations.
3. Facilitate coordination for tenants’ fit out works.
4. Monitor procedures and records relating to the mall’s structure, mechanical and electrical maintenance.
5. Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
6. Ensure that overall structure and machinery is being effectively and efficiently maintained by third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
7. Assist in the emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
8. Ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
9. Supporting the Manager in periodically reviewing the performance of contractors to ensure all standards are being met, reporting of any short comings and proposing further improvement measures.
10. Perform and execute any other duties assigned by your superior and/or Senior Management that may be deemed appropriate to this role

• Diploma or Bachelor’s Degree in mechanical and/or Electrical Engineering
• Candidates with shopping mall experience are preferred

• More than 2 years’ experience in mall operations.
• Good knowledge in: -
  1. HVAC knowledge (Air-conditioning system and Exhaust)
  2. Fire Alarm System
  3. Plumbing System
  4. LPG System

• Have previously worked in similar capacity at shopping malls

• Pro-active
• Good communication and interpersonal skills
• Good listening skills
• Good organizational skills
• Professional outlook
• Self-motivated and enthusiastic
• Ability to work under pressure and meet targets / deadlines
• Good analytical ability
• Good problem-solving skills / ability

Perks & Benefits

• Allowance (transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly medical claim (family coverage)

Job Description

As a Project Management Executive, you will play a pivotal role in overseeing and executing projects from start to finish. Your responsibilities will require you to leverage a unique blend of strategic thinking, problem-solving, and hands-on execution to deliver exceptional results for our clients and internal stakeholders. This role is ideal for a proactive, intelligent, and confident individual who excels in a fast-paced environment and is committed to providing outstanding customer service.

Key Responsibilities

- Project Planning and Execution: Develop, implement, and manage project plans, ensuring all deliverables are met on time and within budget.

- Problem Solving: Tackle challenges head-on with effective solutions, and navigate obstacles efficiently to keep projects on track.

- Independence and Initiative: Confidently take ownership of tasks, managing multiple priorities and responsibilities without close supervision.

- Customer Service Excellence: Engage with clients and stakeholders professionally, ensuring satisfaction and maintaining strong relationships through outstanding service.

- Multi-tasking and Organization: Efficiently juggle multiple projects, maintain organized records, and keep all project elements in order.

- Negotiation Skills: Confidently manage negotiations, securing beneficial agreements and outcomes that align with project and company goals.

- People Skills and Communication: Foster positive relationships with internal teams and clients, communicating effectively and empathetically.

- Attention to Detail and Speed: Act swiftly and accurately, paying close attention to detail to avoid costly mistakes.

- Implementation and Follow-through: As a proactive executor, ensure all project components are effectively implemented, with a focus on delivering results.

Qualifications

- Bachelor’s degree in Project Management, Business Administration, or related field.

- Proven experience in project management or similar roles.

- Strong organizational skills with the ability to prioritize and manage multiple tasks.

- Demonstrated ability to work independently and as part of a team.

- Excellent communication, negotiation, and interpersonal skills.

- Proficiency in project management tools and software.

Key Competencies

- Organized, proactive, and detail-oriented.

- Confident, intelligent, and an adept problem-solver.

- Skilled at multitasking and working under pressure.

- High-level negotiation abilities and customer service orientation.

- Able to work independently, think strategically, and execute plans effectively.

Key Competencies

- Organized, proactive, and detail-oriented.

- Confident, intelligent, and an adept problem-solver.

- Skilled at multitasking and working under pressure.

- High-level negotiation abilities and customer service orientation.

- Able to work independently, think strategically, and execute plans effectively.

• Process accounts and incoming payments in compliance with financial policies and procedures.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data.
• Verify discrepancies and resolve billing issues.
• Update account status records and collection efforts.
• Review and send out past due notices.
• Communicate with customers regarding billing discrepancies and questions.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly health screening

職位描述

身為專案管理主管，您將在監督和執行專案自始至終的過程中發揮關鍵作用。您的職責要求您利用策略思維、解決問題和實際執行的獨特組合，為我們的客戶和內部利害關係人提供卓越的成果。該職位非常適合積極主動、聰明且自信的個人，他們在快節奏的環境中表現出色，並致力於提供卓越的客戶服務。

主要職責

- 專案規劃與執行：制定、實施和管理專案計劃，確保所有可交付成果按時並在預算範圍內實現。

- 解決問題：透過有效的解決方案來應對正面挑戰，並有效地克服障礙，使專案步入正軌。

- 獨立性與主動性：自信地承擔任務，在沒有密切監督的情況下管理多個優先事項和責任。

- 卓越的客戶服務：專業地與客戶和利害關係人互動，透過卓越的服務確保滿意度並維持牢固的關係。

- 多工處理和組織：有效地處理多個項目，維護有組織的記錄，並使所有項目元素井井有條。

- 談判技巧：自信地管理談判，確保達成符合專案和公司目標的有益協議和結果。

- 人際溝通能力和溝通：與內部團隊和客戶建立正面的關係，進行有效且富有同理心的溝通。

- 注重細節和速度：行動迅速而準確，密切注意細節以避免代價高昂的錯誤。

- 實施和跟進：作為積極主動的執行者，確保所有專案組成部分得到有效實施，重點是交付結果。

資格

- 專案管理、工商管理或相關領域的學士學位。

- 在專案管理或類似職位方面擁有豐富的經驗。

- 強大的組織能力，能夠確定優先順序並管理多項任務。

- 具備獨立工作和團隊合作的能力。

- 優秀的溝通、談判和人際交往能力。

- 熟練專案管理工具和軟體。

關鍵能力

- 有組織、主動、注重細節。

- 自信、聰明、善於解決問題。

- 善於同時處理多項任務並能在壓力下工作。

- 高水準的談判能力和客戶服務導向。

- 能夠獨立工作、策略性思考並有效執行計劃。

關鍵能力

- 有組織、主動、注重細節。

- 自信、聰明、善於解決問題。

- 善於同時處理多項任務並能在壓力下工作。

- 高水準的談判能力和客戶服務導向。

- 能夠獨立工作、策略性思考並有效執行計劃。

Position: Account & Admin Executive

• Nature of Work : Accounting & Admin, SST, Human Resources Services
• Qualifications : Diploma/Degree in Accountancy / Professional Accounting qualification.
• Working Experience : 1-2 years experience, Fresh Graduate are encouraged to apply,
• Experienced in SQL Software is an added advantage.
• Salary : Negotiable depending on your qualifications & working experience

职位 : 会计与行政人员

工作性质 : 理帐与行政 , 呈报 , 人力资源

资格 : 会计文凭 / 会计学位 / 专业会计资格

工作经验 : 1-2 年经验, 鼓励应届毕业生申请,

 在SQL 软件方面的经验是一个额外的优势

工资待遇 : 取决于您的资格和工作经验

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Open culture
• Personal development opportunities
• Working Hours ：8.30 am to 5.30 pm (5 working days)

津贴 和 福利

• 奖金
• 津贴
• 公共交通附近
• 个人休假
• 开放办公室文化
• 个人发展机会
• 工作时间： 8.30 am 至 5.30 pm （5天制）

Position: Account & Admin Executive

• Nature of Work : Accounting & Admin, SST, Human Resources Services
• Qualifications : Diploma/Degree in Accountancy / Professional Accounting qualification.
• Working Experience : 1-2 years experience, Fresh Graduate are encouraged to apply,
• Experienced in SQL Software is an added advantage.
• Salary : Negotiable depending on your qualifications & working experience

職位: 會計與行政人員

工作性質 : 理帳與行政, 呈報, 人力資源

資格 : 會計文憑 / 會計學位 / 專業會計資格

工作經驗 : 1-2 年經驗, 鼓勵應屆畢業生申請,

在SQL 軟體方面的經驗是一個額外的優勢

薪資待遇 : 取決於您的資格和工作經驗

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Open culture
• Personal development opportunities
• Working Hours ： 8.30 am to 5.30 pm (5 working days)

津貼和福利

• 獎金
• 津貼
• 大眾運輸附近
• 個人休假
• 開放辦公室文化
• 個人發展機會
• 工作時間： 8.30 am 至5.30 pm （5天制）

我們是企業諮詢、企業融資和策略諮詢的專家。我們為與會計、審計和法律行業的專業公司的合作關係感到自豪。

公司財務部自2007年以來一直積極參與破產實踐，而我們的合夥人在破產實踐方面擁有超過15年的經驗。我們致力於幫助企業渡過財務困境並進行重組以實現未來的成功。

我們正在尋找對破產實踐充滿熱情、技術精湛的法律主管加入我們充滿活力的團隊。

職責：

1. 監督和管理破產案件，包括清算、破產和管理。
2. 準備信件、報告和簡報並參加法定會議
3. 處理清算和/或接管公司的現金簿和帳戶的行政和管理
4. 進行公司搜尋並向 SSM 提交文件/表格
5. 進行財務分析以評估陷入困境的公司的財務狀況。
6. 確保處於清算和/或接管狀態的公司遵守法律程序和道德標準—廣告、公報、與破產部門聯絡等
7. 與債權人、債務人和其他利害關係人聯絡，協商並解決財務問題。
8. 為法庭訴訟和債權人會議準備全面的報告和文件。

要求：

1. 法學學士學位。
2. 至少 3 年企業復甦和破產實務經驗。
3. 對公司法、商業交易、併購、合約法、監管合規和公司治理原則有深入的了解。
4. 熟悉SSM、LHDN、破產合規、會計準則、稅法和備案程序。
5. 出色的報告寫作技巧，能夠創建清晰、簡潔且內容豐富的文件。
6. 能夠管理多個案件並在緊迫的期限內完成任務。
7. 需要時可以出差
8. 能夠獨立工作，具備團隊合作精神，注重細節

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通

We are specialists in corporate advisory, corporate financing, and strategic advisory. We are proud of our affiliations with professional firms from the Accounting, Audit & Legal industry.

The Department of Corporate Finance has been actively involved in insolvency practice since 2007, while our Partners have over 15 years of practice in insolvency. We are dedicated to helping businesses navigate financial distress and restructure for future success.

We are looking for skilled Legal Executives with a passion for Insolvency Practice to join our dynamic team.

Responsibilities:

1. Oversee and manage insolvency cases, including liquidation, bankruptcy, and administration.
2. Prepare correspondences, reports, and presentations and attend to statutory meetings
3. Handling administrative and management of cash books and accounts of companies under liquidation and/or receivership
4. Conducting company searches and lodgements of documents/forms with SSM
5. Conduct financial analysis to evaluate the financial health of distressed companies.
6. Ensure compliance of legal formalities and ethical standards are adhered to with regards to companies under liquidation and/or receivership—advertisements, gazettes, liaising with insolvency department, etc
7. Liaise with creditors, debtors, and other stakeholders to negotiate and resolve financial issues.
8. Prepare comprehensive reports and documentation for court proceedings and creditor meetings.

Requirements:

1. Bachelor's degree in Law.
2. At least 3 years of experience in corporate recovery & insolvency practice.
3. In-depth knowledge of corporate law, commercial transactions, mergers and acquisitions, contract law, regulatory compliance, and corporate governance principles.
4. Familiar with SSM, LHDN, insolvency compliance, accounting standards, tax laws, and filing procedures.
5. Exceptional report writing skills, with the ability to create clear, concise, and informative documents.
6. Ability to manage multiple cases and meet tight deadlines.
7. Able to travel when required
8. Ability to work independently and is a collaborative team player with attention to detail

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport