Total 1,156 job vacancies in London, NW9 7SD

Base Administrator

Base AdministratorJob type- Permanent, Full TimeSalary-£23,795 per annum Hours- 35 hours per week (+ 5 hours paid lunch)Location- SpaldingDo you want to make a difference to young people’s lives, inspiring them to achieve and realise their true potential?If so, then join Nacro, who educate, nurture and transform lives.We are in search of a Base Administrator to provide administrative support for our Education centre in Spalding and to ensure that administrative procedures are carried out in accordance with our Nacro requirements.Duties and Responsibilities include but are not limited to:
To accurately maintain the paperwork and electronic record systems.To ensure that photocopying, scanning, collating and information is made available from administration records at the request of the Line Manager.To check and enter data into the organisation’s MI systems and retrieve data as necessary.To have an in depth understanding of and the ability to follow systems, procedures and methods of in relation to relevant programmes and activities delivered at the base.To maintain accurate records of attendance, appointments, leave and sickness records for service users.
Demonstrable experience as an administrator, preferably related to similar activities with other public sector organisations or within the voluntary sector. A working knowledge of MS Office would be advantageous. Interviews will take place w/c 2nd December 2024A DBS check will be required for this rolePlease apply online.

About the role We are looking for an experienced People Operations Advisor to join our People team. The post holder will work collaboratively to provide a full advisory service across the College but will be largely based at our North Kensington Centre for Skills. This is a generalist advisor role spanning the full range of HR matters including relevant employment legislation, day-to-day HR advice and casework and the opportunity for policy and project work as required. The successful candidate will support the Business Partners to provide a high quality, efficient and timely people service; acting as first point of contact for all employee queries. You will also guide and support managers through formal processes as well as advise on policy and procedures, ensuring compliance with legal requirements. You will have excellent communication skills, both written and verbal, a solid understanding of HR data and metrics, and have experience of supporting the full employee lifecycle ensuring that diversity and inclusion is embedded in your approach.
About Morley College We have newly refurbished the North Kensington Centre for Skills providing state-of-the-art classrooms, workshops and studios for our students on a wide variety of provision that ranges from courses for 16-19 year olds to adult qualifications to short courses in creative areas like jewellery, glass and ceramics. Students and staff also benefit from an excellent performance space, the Morley Heart Gardens, Morley Gallery, Morley Radio studios, and other amazing spaces for learning collaboratively. At the heart of the North Kensington community, we partner with the Grenfell Community, Portobello Business Centre, the National Theatre, the National Trust, the Natural History Museum and others to ensure we provide collaborative, relevant and useful courses that meet the needs of those around us.. As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London: Generous annual leave allowance (30 days) plus Bank Holidays Christmas closure period Excellent pension scheme with generous employer contributions Access to an employee retail savings platform, offering significant discounts at most major retailers 100% discount on the cost of undertaking an unaccredited Morley course of your choice Season ticket loans and cycle to work scheme On site cafeterias A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues

About the role We have an opportunity in our People Operations (HR) Team for an HR administrator with an excellent eye for detail and with a 'can do' mindset. The role will be to support the wider People Operations Team with all aspects of HR Administration, including processing changes about employment terms, recruitment, starter and leaver processes and keeping the HR Information Systems up to date. You must have strong communication skills, attention to detail and be able to handle sensitive data confidentially and professionally. We are a collaborative, motivated team and you will have the opportunity to support wider HR projects.
About Morley College Established in 1889, and with our roots stretching back even further, Morley College London is one of the country's oldest and largest specialist providers of adult education. We provide long-term, sustainable and affordable programmes of lifelong learning across three centres – North Kensington, Chelsea and Waterloo – including 16-19 provision at North Kensington and Chelsea. As one of only nine Specialist Designated Institutions (SDIs) in the UK, we serve more than 17,000 students through a coherent, student-centred course offer, underpinned by our mission to empower individuals and strengthen communities through education in Arts, Culture and Applied Sciences. Whether studying for personal development and well-being, to gain essential skills (English, Maths, IT), to access higher education, or for career development or change, our vision is for ambitions to be inspired and achieved through learning. Morley College London aims to have a workforce that is as reflective of the diverse population that it serves. The College particularly encourages applications from ethnic minorities and disabled people who are currently under-represented within the College at this level. As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London: Generous annual leave allowance (30 days) plus Bank Holidays Christmas closure period Excellent pension scheme with generous employer contributions Access to an employee retail savings platform, offering significant discounts at most major retailers 100% discount on the cost of undertaking a Morley course of your choice Season ticket loans and cycle to work scheme On site cafeterias A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues

The post holder will be required to work within the health records department dealing with subject access requests from patients and or their representatives. The post holder will also be required to provide general administrative functions within the health records department.



The post holder will need
• Print and copy records
• Scrutinise subject access requests in line with the Data Protection Act
• Be the point of contact on behalf of the Trust liaising with patients, solicitors and other external organisations with regard to subject access requests
• To check for third party information within the health record before information is released and remove as appropriate or seek further advice
• Perform any other tasks as directed by the line manager

Key Working Relationships
• Patients
• Solicitors and External Stakeholders
• Corporate Affairs
• Clinical Teams
• Divisional Leads

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.


Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.


We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.


We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.


The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.


Some roles may require weekend shifts at multiple sites.


Main responsibilities:
• Handle queries from patients/relatives confidentially and sensitively; refer clinical-related queries to appropriate staff
• Interact with patients and relatives in distress in a sensitive and empathetic manner
• Dealing with all patient queries (by phone or email) relating to personal ‘to patient’ image transfer requests.
• Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
• Contact other departments and teams as necessary relating to the patient care pathway and service delivery
• Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
• Ensure that patient examinations are booked in accordance with booking rules outlined in the Trusts Access Policy, in order that patient pathway targets are achieved

Please refer to the job description for the full list of roles and responsibilities


This advert closes on Thursday 28 Nov 2024

About the role:

City and Islington College are looking for an outstanding Careers Adviser with experience of all aspects of post-16 guidance work and a proven ability in supporting young people with their progression into higher education, employability and apprenticeships. Our Careers programme is Matrix accredited and we are committed to achieving The Gatsby Benchmarks. You will be experienced in providing individual guidance and delivering high quality and relevant career-related enrichment events and activities to prepare students for their next steps. We are always looking for ways to improve the careers provision, ensuring it is relevant and student-focused. Developing student employability skills is a key aspect of the role and we have established a high-quality support programme for those seeking alternatives to university.

About you:

With appropriate experience and qualifications reflecting a strong background in careers education. You will have to have completed a Level 6 Careers Guidance qualification (only those with a Level 6+ will be considered for interview). Knowledge and understanding of the 14-19 curriculum plus 19+ Access to HE students, T-levels and the ability to effectively communicate with and counsel students. If you are enthusiastic, innovative, care about students and want to work in a supportive and friendly environment, this may be the job for you. City and Islington CBAT campus is well-established and over-subscribed. We are situated on one site in the heart of London, and our wonderful students travel from across the city to learn with us.

This is an exciting opportunity to join the CCCG team who are passionate and dedicated to providing our students with the best possible teaching and training to fulfil the futures best suited to them. We recognise how hard our people work towards ensuring our students are supported throughout all areas of their college experience, and thus we provide an excellent set of employee benefits.



At CCCG we are committed to equality, diversity and inclusion in all our activities for everyone who learns and works here. We respect and value differences and welcome applications from candidates from all backgrounds. We create a safe and trusting professional environment where people are treated well and equally.

We are committed to safeguarding and protection of young people and adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check.

Our values Respect, Aspiration, Collaboration and Opportunity are the key ideas and principles that people within our organisation and our partners believe are important. They sum Our Purpose: why we do what we do, and Our Approach: how we go about our work.



About CANDI

City Islington College is an award-winning further education college in London with centres in Holloway, Angel and Finsbury Park. The College offers a huge array of academic and vocational courses from entry levels right through to HE for young and adult learners. These include foundation learning, A-Levels, BTECs, Apprenticeships, Access to Higher Education. The College also works closely with all stakeholders and offers bespoke training and development programmes.

Our Sixth Form centre located on our Angel Campus offers over 30 A Level subjects to our students, one of the largest choices in the UK, providing high level academic study for around 1,800 students wishing to progress to university.



We reserve the right to close this vacancy if we receive sufficient application for the role. Therefore, if you are interested, please submit your application as early as possible.

A Vacancy at Chelsea and Westminster Hospital NHS Foundation Trust.


Are you ready to take on a high-impact leadership role in a fast-paced healthcare environment?Chelsea and Westminster Hospital Foundation Trustis seeking an energetic and forward-thinkingDeputy General Managerto join our Acute & Emergency Medicine team. You'll play a pivotal role in ensuring the smooth delivery of services across two busy sites, supporting the General Manager while being backed by a talented team of dedicated service managers.

Job Overview:As Deputy General Manager, you will be a key driver of operational excellence. Working closely with the General Manager, you’ll help lead the delivery of high-quality, patient centred care, improve service performance, and manage day-to-day operations across our Acute and Emergency services. Supported by a strong and capable team, you’ll oversee patient flow, resource management, and lead improvement programmes across our busy front line services.
• Lead a dynamic team in a vital healthcare setting.
• Make a direct impact on patient care and service delivery.
• Work across two diverse sites, ensuring operational efficiency.
• Be part of a supportive leadership structure, driving innovation and improvement.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Accountable to the General Manager, and working in partnership with Service Directors and Matrons, the Deputy General Manager (DGM) will support in the operational delivery of Emergency and Acute services, focussing on delivery of the A&E waiting time standards, financial performance, governance, change and business development across the directorate. The successful candidate will be responsible for ensuring good governance and processes for monitoring delivery against all KPIs are in place.



The Deputy General Manager will play an important role overseeing development of the Same Day Emergency Care (SDEC) pathway, ensuring the smooth transition of patients between primary care, ED and Ambulatory Emergency Care (AEC). The DGM will ensure this is a seamless pathway at the CWH site and will line manage the Service Managers based within A&E and Acute Medicine to ensure continuity across the entire service within the Trust.



Ensuring the smooth flow of patients through A&E, for any acutely unwell patients requiring admission to an acute assessment unit, the DGM will be responsible for ensuring adequate levels of medical staffing with the support of a team of medical rota coordinators. Furthermore, the DGM will support in the development of strategic discharge pathways in collaboration with the site team.



The Deputy General Manager will work alongside the General Manager in the delivery of the

Directorate financial, quality, performance, productivity and workforce targets, agreed as part of the Divisions business planning, appraisal and personal development process. There will be an important component of the role which requires the successful candidate to have a transformational mind-set, approaching challenges with an inquisitive and constructively critical perspective where innovative solutions are found to complex problems.



The Deputy General Manager will be accountable for establishing and maintaining effective structures and systems of control for the management of staff, including recruitment, appraisal, continuing professional development and support of the Trust’s Human Resource policies and procedures predominantly at the Chelsea and Westminster site, but ensuring continuity at the West Middlesex University Hospital site.



The Deputy General Manager will be expected to establish collaborative relationships with colleagues, working in partnership within the Trust and with external agencies to ensure delivery of the division’s business plan and strategic vision.



The Deputy General Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has a development and training plan consistent with Divisional and Trust objectives. The candidate will be required to line manage the Service Managers to deliver an effective and aligned service across the organisation and support all the staff whom the Service Managers are responsible for the line management of.



The Deputy General Manager will be expected to work between the two main hospital sites, delivering a consistent level of cover and leadership between the sites.


This advert closes on Thursday 28 Nov 2024

Harrow, Richmond and Uxbridge Colleges provide education and training across West London. Our portfolio includes three further education colleges, the West London Institute of Technology, delivering higher technical STEM qualifications and HRUC Apprenticeships & Skills that provide a range of apprenticeships and support for businesses to develop their workforce. Reporting to the IT Director, you will oversee the design, development and maintenance of the College’s IT infrastructure, ensuring it’s alignment with HRUC’s strategic goals and fostering an environment of innovation, excellence and environmental responsibility.You will work closely with the Chief Technology Officer, IT Director, Director of Funding and Information Services, the wider IT team and staff across the college, to contribute to the IT strategy and be responsible for the delivery of infrastructure projects. You will provide leadership to the infrastructure team to oversee change control, day to day operations, ensure adherence to cybersecurity standards and legal, regulatory and ethical requirements such as safeguarding. You will also research and drive innovation in new technologies and systems to enhance operational efficiency.You will have at least 5 years experience in an IT infrastructure role, preferably within an educational setting, including in depth knowledge of Hyper-V, Microsoft Active Directory, Azure Active Directory and Group Policy. You will have hands on knowledge of Azure Services, including resource provisioning, management and optimisation. You will be experienced at configuring, managing and supporting firewalls, switches, Wi-fi, DNS and DHCP, and certificate services, along with automating application deployment using SSCM and InTune. You will also need to possess at least two years experience of leading a team of IT Engineers and have practical experience of managing relationships with outsourced strategic partners.

Prescriptions: To process, all medication requests sent in by patients using the various protocols in place. Monitor the prescription email, online patient access for patients medication request and queries. Ensuring that all paper requests are process daily. Process patients medication on set days (on wall calendar) Print patients Dossett box on set days for the pharmacies. Working alongside with the practice pharmacist with queries to solve the issue together. Following up prescription requests/queries via the practice task system Liaise with the pharmacy when there are Dossett box changes via telephone and email. Answering the telephone to patients and other healthcare professionals and helping with any queries efficiently. To liaise with patients and chemists regarding queries and requests. To ensure repeat medication is issued in line with the protocols that are already in place, and where queries are raised that they are dealt with in the best way. Following protocols for monitored medication (i.e. DMARDs, ADHD, Warfarin). To ensure that patient queries on medication are highlighted to the relevant GP or practice pharmacist. On a regular basis goes through prescriptions not picked up and unlikely to be picked up as a result of the timescale, to remove the details from the patient records and then destroy the prescription. Inputting patient data (i.e. Warfarin details, blood results) Liaising with hospitals re medication summaries/queries. Sending out appropriate letters (i.e. new repeat slips; repeat dispensing; medication reviews) Sending out appropriate letters (i.e. new repeat slips; repeat dispensing; medication reviews) Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients. Ensure you are keeping Patient information updated and that Patient information is secure /kept confidential at all times. Maintain accurate Patient records promptly and quickly - entering data in accordance with reporting requirements. Provide an efficient administration service as part of a Team to ensure the smooth running of the prescription support to our clinicians Respond to enquiries from Patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications Issuing appliance items for patient upon request from appliance companies (catheters, dressings) Build good working relationships with local Pharmacies to help enable our prescription service Chasing Hospitals and other healthcare organisations for patient information such as up to date letters, Discharge, querying information given by them via email and telephone. Medicine management audits as requested by GP Practice Manager - ICB Prescribing advisor Searches Ensuring that this is done monthly Sending out the correct blood test and information (related to the search) Making sure patients health prompts (weight, height, BP) has been checked recently to allow pharmacist to complete the medication review. Ensuring that all searches are completed monthly for the GP and practice pharmacist to then complete their part. Results Answering the results line and informing patient of result. Chasing the result for the patient Results received via the link Ensure patients are matched Ensuring doctors are matched Ensuring results for GPs on leave are forwarded to another GP Rejecting results for patients that are not registered ensuring the hospital is notified via emailed Checking the cytology results and informing the GP of abnormal results and adding the relevant diary date for recall.

Main responsibilities: Handle queries from patients/relatives confidentially and sensitively; refer clinical-related queries to appropriate staff Interact with patients and relatives in distress in a sensitive and empathetic manner Dealing with all patient queries (by phone or email) relating to personal to patient image transfer requests. Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records Contact other departments and teams as necessary relating to the patient care pathway and service delivery Support the Team Leader and practitioners with the smooth running of clinics and procedure lists. Ensure that patient examinations are booked in accordance with booking rules outlined in the Trusts Access Policy, in order that patient pathway targets are achieved Please refer to the job description for the full list of roles and responsibilities

Key relationships Pharmacy Staff Managers and staff within other departments Other healthcare professionals

A great opportunity has arisen for an experienced Operations & Relationship Manager (ORM) to join our organisation, on a full time, fixed-term basis. As an ORM, your role is to facilitate the integration and engagement of existing and prospective tenants and provide day-to-day management of the sites. The role works closely with the CHP Property team to help ensure the safe and efficient running of the site whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. The ORM role will report into a Portfolio Manager (PM) within the Region and property portfolio they are assigned. Along with working with the Customer Services Managers (Quality & Improvement) (CSM) and other departments within CHP.

Accountable to the General Manager, and working in partnership with Service Directors and Matrons, the Deputy General Manager (DGM) will support in the operational delivery of Emergency and Acute services, focussing on delivery of the A&E waiting time standards, financial performance, governance, change and business development across the directorate. The successful candidate will be responsible for ensuring good governance and processes for monitoring delivery against all KPIs are in place. The Deputy General Manager will play an important role overseeing development of the Same Day Emergency Care (SDEC) pathway, ensuring the smooth transition of patients between primary care, ED and Ambulatory Emergency Care (AEC). The DGM will ensure this is a seamless pathway at the CWH site and will line manage the Service Managers based within A&E and Acute Medicine to ensure continuity across the entire service within the Trust. Ensuring the smooth flow of patients through A&E, for any acutely unwell patients requiring admission to an acute assessment unit, the DGM will be responsible for ensuring adequate levels of medical staffing with the support of a team of medical rota coordinators. Furthermore, the DGM will support in the development of strategic discharge pathways in collaboration with the site team. The Deputy General Manager will work alongside the General Manager in the delivery of the Directorate financial, quality, performance, productivity and workforce targets, agreed as part of the Divisions business planning, appraisal and personal development process. There will be an important component of the role which requires the successful candidate to have a transformational mind-set, approaching challenges with an inquisitive and constructively critical perspective where innovative solutions are found to complex problems. The Deputy General Manager will be accountable for establishing and maintaining effective structures and systems of control for the management of staff, including recruitment, appraisal, continuing professional development and support of the Trusts Human Resource policies and procedures predominantly at the Chelsea and Westminster site, but ensuring continuity at the West Middlesex University Hospital site. The Deputy General Manager will be expected to establish collaborative relationships with colleagues, working in partnership within the Trust and with external agencies to ensure delivery of the divisions business plan and strategic vision. The Deputy General Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has a development and training plan consistent with Divisional and Trust objectives. The candidate will be required to line manage the Service Managers to deliver an effective and aligned service across the organisation and support all the staff whom the Service Managers are responsible for the line management of. The Deputy General Manager will be expected to work between the two main hospital sites, delivering a consistent level of cover and leadership between the sites.

Ensure the provision of practice opportunities for pre-registration and post-registration nursing students within The GP Care Group Establish systems for monitoring, reviewing, improving, and reporting on the quality of the practice learning environment and the usage of placements, Instigate new developments and initiatives for promoting inter- professional learning opportunities for students in the practice setting. Provide support to practice supervisors and assessors and maintain a live register of current supervisors and assessors in line with requirements of the NMC Standards for student supervision and assessment (SSSA), promote and implement initiatives aimed at developing and enhancing the quality of students practice experience. To work innovatively cross-organisation as required to develop placements inclusive of UTC and Primary Care Promote quality assurance of the learning environment, ensuring compliance with educational audit, monitoring and action planning constructive evaluation feedback from learners and any concerns raised. Function as primary point of contact for support of students and their educators in resolving placement related issues, promoting tri-partite communication with HEIs as required. Work with Clinical/Operational Directors and 0-19/organisation teams, to develop and facilitate improvements in educational and competency standards and quality of care across the organisation. To actively collaborate with clinical teams and system partners to plan and facilitate learning experiences to meet the educational needs of those seeking work placements, returning to practice, undertaking apprenticeships and pre registration programmes and international staff transitioning to work within the organisation. To plan, implement and evaluate training and development programmes within nursing to support the learning strategy for pre-registration education standards. To take the lead for preceptorship and Induction, actively participating in the planning, delivery and evaluation of preceptorship and induction, ensuring alignment to the frameworks with key partners. To collate data returns as required in accordance with the NHS Education Contract, including the quarterly student data collection tool to confirm actual placement numbers and quality assurance monitoring.

You will only be offered a UCL training place if you are successful in securing this post and you meet the university training requirements (such as academic background, relevant experience, visa approval). More information about the courses and how the training works can be found here including the course brochures. Link to application portal at UCL: UCL Online Application Due to the large volume of applications received for some positions, we shall close the vacancy prior to the specified closing date as soon as sufficient numbers are received. Therefore, kindly submit your application as soon as you can. Please do not apply if your right to work is restricted, since we do not offer sponsorship for this position. Kindly see our candidate information pack for a comprehensive job description and person specification for this role.

Working hours: 40 hours per week (Working on a rota including Evenings, Weekends and Bank Holidays)
Interview Date: To be confirmed
The Salvation Army Homelessness Services are committed to providing opportunities that support each person to find their purpose, develop positive relationships and experience a sense of community. Everything we do will be underpinned by our core values demonstrated within our daily practice and measured against our priorities of Transformation, Integration, Discipleship and Effectiveness.
The service will;

support up to 20 Young People within Greig House, located in Poplar, London.
provide person-centred individual support to Young People with low to medium support needs.
follow Trauma and Psychologically informed frameworks for support provided to Young People

Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS)
Key Responsibilities:

Provide front of house services to clients, ensuring they are signed in or out and ensuring their queries are handled in a professional manner, referring them to support staff where required.
Manage additional front of house duties with Good Verbal and written communication skills Including, telephone calls and external visitors to the centre; accurately recording messages, conducting follow up telephone calls, update logbooks and handover reports etc where appropriate; carry out administration regarding internal and external post, sorting and issuing to clients and staff as required; maintaining a clean working environment.
Updating data on internal systems for clients; complete entry and exit information for residents and helping with data entry and statistical gathering for Housing Management purposes; receive and record client rent payments accurately using electronic systems.

The Successful Applicant: You will have a strong proven record of possessing both organisational and interpersonal skills. Maintaining a friendly and approachable manner, you will be able to prioritise and manage an ever-changing workload and operate Microsoft office utilities with efficiency. You will preferably come from a background where client privacy and confidentiality are maintained and be aware of the requirements of the DPA 2018 when processing client data. You will be available to work weekends and bank holidays when required.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced Adult DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.