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Staff Network Security Engineer
You are a problem solver with a strong background in Network security
We’re looking to set the standard for a world class, self-service, and secure public cloud platform
Together we can build state-of-the-art solutions to drive seamless experiences for millions of customers
Do work that matters
As someone who never shies away from a challenge, let us present ours to you. We are looking for an experienced Lead Network Security Engineer who author and maintain detailed network security design documents, ensuring accuracy and representation of firewall configuration and deployment of security policy. You should manage escalation of complex technical issues from suppliers, operations and application teams and Contribute to the documenting of current infrastructure services.
The size and nature of our systems and the pace at which our customers’ expectations are changing means we’re always seeking out the latest technology, experimenting and pushing the boundaries. Our work is key to future proofing one of Australia’s largest companies.
See yourself in our team
The purpose of this role is to provide sound input and engineering design, implementation and support in order to drive excellence, quality and performance for an IT service, across one or multiple portfolios. The Senior Network Security Engineer is required to effectively build and maintain relationships with: Senior managers, Solution Designers, Network and System Engineers, Project Delivery teams and third-party vendors that provide technology services for the group.
Your wider team consists of multiple squads in the Engineering disciplines of Network Security, Partner Connectivity, Workload Connectivity, Software Defined Network, Cloud Networking, Network Automation and Workforce Connectivity.
We’re interested in hearing from people who
Can author complex implementation plans and configuration of network security changes into CBA’s network services and devices
Have experience with technology in a large complex enterprise
Can mentor and support senior network security engineers
Tech skills
We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team;
Extensive experience in IT Networks
Strong experience in design
Mandatory knowledge and demonstrated experience of Cisco Switches (Nexus and IOS), Routers and Cisco ASA, Palo Alto Firewalls, Bluecoat proxy, Cisco ISE, RSA.
Working with us
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If this sounds like the role for you then we would love to hear from you. Apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Official account of Jobstore.
You are a hard worker who’s driven to make a difference for our customer
We are a diverse and inclusive team
Together we can create brilliant customer experiences
Do Work that Matters
As a Customer Service Representative within our contact centre you’ll be the friendly voice our customers hear when the contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to customers facing challenges meeting financial commitments. You will work across a diverse breadth of enquiries, including:
Concierge and welcome calls
Missed payments and early-intervention collections
Simple customer service enquiries
See Yourself in our Team
We currently have Casual positions available to start in December 2023 and January 2024, with hours spanning across 7 days a week, from Monday to Sunday, 8am to 8pm. This is a hybrid position giving you the flexibility to work from home and the office.
We’re Interested in hearing from people who
Genuinely care about the experience of customers
Have excellent communication skills
Have the ability to navigate new technology and computer systems
Are naturally curious, resilient, empathetic and adaptable
Have aspirations to grow their career with us
Hours and training
To be considered for this role you must have the following availability:
Available to work a minimum 15 hours per week, split over 3 shifts (minimum 5 hours per shift).
Preference is to work weeknights (e.g. Mon - Fri 2pm - 7pm/ 3pm - 8
Available to work from the Sydney office Eveleigh, NSW - 5-7 Central Ave, once a fortnight. Outside of this, we’ll do our best to accommodate your work preferences & availability
Training will commence in December or January with all new starters undergoing mandatory training for the first 3-4 weeks (15 - 20 hours per week). Please note, we cannot provide any time off during the training period.
Throughout your training you will be fully supported with dedicated leadership and a progressive learning model. As you master your role, you’ll have the opportunity to learn new skills, and progress in your career.
There are opportunities to transition to permanent part-time positions.
If this sounds like the role for you then we would love to hear from you. Apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.
Official account of Jobstore.
Do work that matters
We currently have a 12-month secondment opportunity available for a Customer Relations Manager.
Your role will ensure an outstanding customer resolution experience throughout the investigation and resolution of a complaint. and you will proactively drive business improvement and protect the Group from emerging issues by leveraging proprietary insights, effective processes and building key relationships with stakeholders.
The role contributes to ongoing discussion regarding change management, performance improvement and accomplishing CBA Group objectives.
See yourself in our team
Group Customer Relations (GCR) oversees complaint handling for the Commonwealth Bank Group and is the centre of excellence for managing customer feedback. We’re here to support the resolution of customer issues and to actively take carriage of matters that are sensitive or complex.
You will be joining a positive, enthusiastic and customer-oriented team with a strong sense of purpose and drive to enhance the financial wellbeing of our customers and communities.
On any given day, key responsibilities of the role include:
Efficient investigation and resolution of both internal complaints and complaints from external agencies.
Developing networks and relationships with colleagues to solve problems, escalate customer issues of contention and influence outcomes.
Contribution to continuous improvement ideas and processes to refine the customer experience.
Engaging and providing feedback to key stakeholders within the Group on opportunities for process and product improvements.
Understanding community expectations and having a risk-conscious mindset when investigating the issues raised.
Negotiating with customers and/or their advocates and internal staff to achieve timely and fair resolutions.
Total commitment to an outstanding customer contact experience.
We're interested in hearing from people who have:
A strong customer focus, with demonstrated experience in a customer facing role.
Previous complex Financial Assistance Solutions experience (hardship and property solutions) and knowledge of FAS processes.
Exceptional negotiation skills.
Excellent communication skills, both verbal and written.
A commitment to do what’s fair and ethical.
Strong time management skills, with the ability to prioritise effectively.
Experience in major dispute resolution and complex complaint management is highly regarded.
An eagerness to think outside the box – both in terms of solutions to complex complaints and process improvement.
Resiliency as the ability to bounce back from challenging interactions and manage through complexity and uncertainty is necessary to be successful in the role.
Please note that we are only able to consider Sydney based candidates for this role.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Official account of Jobstore.
Senior Engineer - Data Solution Design
Do work that matters:
As an experienced solution designer with strong data modelling skills and a passion for providing data-driven solutions, you’re ahead of trends and work at the forefront of Big Data technologies.
Which is why we’re the perfect fit for you. Here, you’ll be part of a team of engineers going above and beyond to improve the standard of digital banking. Using the latest tech to solve our customers’ most complex data-centric problems.
Across our end-to-end cycle, you will be responsible for providing direction to data teams drawing from your ability to integrate diverse sets of data from multiple sources you will design, develop and build industry-leading group data products.
Your experience means you’re able to execute state-of-the-art coding practices, driving high quality outcomes to solve core business objectives and minimise risks. Communicating to technical and non-technical stakeholders across the business comes naturally to you.
See yourself in our team
Reporting into the Chapter Leads in one of our Chief Data and Analytics Office teams, you will be part of a highly skilled, collaborative and culturally diversified Data Engineering team. This role would be ideal for an experienced Solution Designer with commendable recent experience working in data projects, along with a strong background in managing multiple stakeholder groups.
Specialised experience in implementing solutions on Cloudera Hadoop and Teradata platforms will be highly essential for this role. You will come with a strong blend of skills in data design, data modelling, along with a commendable exposure in implementing end-to-end Big Data solutions.
We are interested in people who
Tech skills
Working with us:
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne, Adelaide, Brisbane and Perth. We really love working here, and we think you will too.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Official account of Jobstore.
You are passionate about solving complex problem with the latest tech
We are high performing engineers pushing the boundaries of software engineering
Together we can rewrite the experience for millions of customers
Do work that matters
Our Software team is the brains behind Australia’s number one banking app, Netbank, Cardless Cash, Comm Sec Pocket and Spend Tracker. We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale in Australia. And you could be a part of that journey.
Our platforms and frameworks enable outstanding design and simple, intuitive features used by millions of people. We are constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalised user experience across every product.
See yourself in our team
Our team embodies a culture of empowerment, self-sufficiency, and motivation that values innovation, fosters a friendly atmosphere and encourages collaboration. We leverage our innovative spirit and modern stack to drive excellence in everything we do. With a deep pool of talent, we are a group of multi-skilled professionals who excel in Atlassian environments.
We proudly manage the largest Atlassian environment in the country, demonstrating our proficiency and leadership in this critical technology domain.
Our team is at the leading edge of workplace modernization, shaping the future of work through our innovative approach and modern workplace tech stack. We understand that the workplace is evolving rapidly, and we are dedicated to staying ahead of the curve to provide our organization with the most advanced solutions.
What will set you up for success
You're an evangelist of strategic practice development across the enterprise
Utilised an outstanding competency in core business and technical strategies across platforms to deliver best business outcomes
Designed and implemented simple solutions to complex problems, including retiring and removing obsolete systems and code
Been responsible for key assets and platforms
Provided expert consultancy across the enterprise
Been a technical owner of product/realm
Lead amongst engineers with respected technical views
Driven BU Critical initiatives and owned technical solutions end to end
Developed and implemented domain specific technology roadmap
Actively contributed to internal online discussions around software engineering, delivery and technology e.g. blog post, knowledge base articles etc.
Led and directed multiple teams on complex troubleshooting activity
We’re interested in hearing from people who
Have technical expertise of systems engineering principles and practices across various domains and technologies to achieve business outcomes. Apply this knowledge to inform technical strategy and lead design of slutins for complex challenges within a business unit.
Excellent communication and collaboration skills and experience working in a matrix organisation structure, previous experience working under an agile or similar framework is highly desirable
You are passionate about keeping up to date with the latest technology
Technical skills
We use a broad range of tools, languages, and frameworks. We do not expect you to know them all but experience or exposure with some of these, or a willing to learn these skillsets (or equivalents) will set you up for success in this team!
Atlassian Suite
DevOps – Infrastructure as code, test automation, Docker, Terraform / AWS CDK, CI/CD pipeline
Cloud platform – AWS, MS Azure, MS Entra ID, identity federation / SSO
Network – Working knowledge of firewalls, network segmentations, DNS
Observability – Splunk, Prometheus, Grafana, AppDynamics
Platform Services – serverless platform architecture, API gateway integration, AWS services (e.g. DynamoDB, Lambda, etc.)
Programming languages – strong experience in at least one programming language, Python is highly desirable, YAML, JavaScript, Shell script
Working for us
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of our technology hubs in Sydney, Melbourne and Perth. We really love working here, and we think you will too.
Simply apply now - this could be your next career move!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Official account of Jobstore.
Senior Marketing Manager, Home Buying Strategy and Planning
See yourself in our team
Are you passionate about helping people realise their home ownership and investment dreams? Want to work in an environment with a strong foundation built on digital, data, and innovative tools? We have a fantastic opportunity to join a fast-paced marketing team with a culture built on energy, pace, commitment, and curiosity.
The Senior Marketing Manager, Strategy & Planning sits in the Consumer Marketing team, reporting directly to the Executive Manager, Marketing Strategy & Planning for the Home Buying portfolio.
Do work that matters
Build the marketing strategy for your portfolio to deliver on business and customer goals, with a focus on customer engagement and retention
Generate and leverage customer insights to identify core strategic customer challenges/opportunities/pain points to help shape the development of relevant and simple Customer Value Propositions
Be customer-obsessed in partnering across product portfolios to integrate customer strategies and initiatives
Collaborate with cross-functional agile teams to deliver go-to-market plans and continuously test and iterate to achieve customer outcomes
Lead holistic reporting by product line, including results on business objectives, key learnings and next steps
We want to hear from you if this sounds like you:
Deep knowledge and experience in financial services as a product manager, marketer, or proposition strategy and development
Highly strategic with experience designing customer value propositions that are simple, cohesive and can be used to develop compelling go-to-market strategies
Insight driven with ability to use data to tell stories, influence decision-making, and develop marketing initiatives, all while connecting activity to business opportunities/challenges
Strong stakeholder management skills with all elements of the value chain including product / data and analytics / digital etc.
Strong business acumen and understanding of ROI/ROMI and campaign metrics
Creative thinker with problem-solving/growth mindset
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Official account of Jobstore.
This is a full-time, fixed-term contract role ending 31 March 2024.
About the job:
The Marketing Manager, 1:1 Customer Communications is accountable for shaping and delivering personalised customer contact strategies and communication plans that increase brand salience, create customer loyalty and drive engagement through channel and message innovation.
We have a Marketing Manager, 1:1 Regulatory and Program of Action Communication role available. The role is accountable for delivering complex data-driven customer contact strategies and on-brand regulatory communications to customers enabling us to meet internal risk and/or external regulator deadlines whilst also minimising customer complaints. There is the opportunity to fully own your program - delivering both campaign strategy and execution.
Sitting within a marketing centre of excellence, you will work collaboratively with numerous internal teams including digital, advertising, data & insights, product owners and other regulatory & compliance business unit stakeholders, as well as external partners, leveraging our world class technology and capability to create hyper-personalised and relevant communications for our customers.
You will be responsible for ensuring that all marketing activity aligns to our business priorities, goes out on time, adheres to business processes and meets our targets.
See yourself in our team:
The RBS Marketing Team leads all marketing for the Retail Bank, to meeting the needs of our customers, while deepening our relationship with the customer. Through an intimate understanding of the market, our customers and our business, we partner with internal and external stakeholders to design, deliver and optimise world class marketing initiatives.
You will specifically be responsible for:
We're interested in hearing from people who possess:
If this sounds like your next career move, please apply now!
Working at CommBank
At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Official account of Jobstore.
If you don't have a Australian citizenship, but are living in Australia or if you are planning to move to Australia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates.
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