Total 114 Others Full-time job vacancies in Ko Lanta Yai

About the job
The Learning & Development specialist, IKEA Thailand will support all IKEA stores to developing and implementing learning strategies that empower IKEA co-worker to deliver exceptional customer experiences through targeted competence development, ensuring employees have the skills necessary to enhance performance and meet business goals by promoting learning in business approach and strengthen 70-20-10 Learning model. Putting into practice in the most effective and efficient way.

Your assignment
• Foster a lifelong learning culture leading by example to drive measurable behavioural improvement and embody core culture and values.
• Collaborating with various development tools to and regularly review action, ensuring employees has the necessary skills align with job profile.
• Partnering with HR teams and managers across different locations (stores, service office) to deliver on the learning agenda across all sites.
• Develop and facilitate learning solutions (including digital ones) and field coaching and followup working alongside with stakeholder in the store to identify opportunities for functional competence development.
• Monitor how learning initiatives improve sales and productivity, to ensure these efforts boost customer satisfaction and operational efficiency.
• Maintaining a presence at all IKEA stores and service office locations to support and communicate L&D initiatives in alignment with the agreed frequency in the L&D plan.
• Focusing on foundational learning programs, to ensure strong competency levels within the organization.
•  Serving as a supper user My Learning, customizing learning offerings based on needs, and promoting the use of IKEA’s learning tools and materials for greater quality and utilization.
• Managing digital training records, generating relevant reports, and ensuring compliance with local government legislation regarding training and development
 

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.

• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.

• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.

• Lead/support the implementation of planned commercial activities involving your department throughout the store.

• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).

• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.

• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

• ดูแลพื้นที่การขาย

• ขายสินค้าและให้บริการลูกค้า

• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย

• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า

As an Executive Sous Chef you will be second in command and report directly to the Executive Chef. As such you must be intimately familiar with all the activities involved in kitchen operations and be prepared to step in and cover all eventualities if called upon. You will need to be able to prepare and cook a wide range of international dishes, including French, Italian, and fusion cooking. The Executive Sous Chef is also responsible for overseeing the kitchen team members, which will involve preparing, scheduling and delivering training, managing team member performance, ensuring that the kitchen safety standards are up to date and that team members are complying with health, safety and sanitation rules. Additionally you will help with menu planning, inventory control, and supply management.

Warehouse Section Manager will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives.

WHAT YOU WILL BE DOING

Customer Service

• Maintain inventory accuracy between Bollore & customer’s WMS system
• Data compilation & reconciliation related reports
• Accurate monthly billings
• Achieve & maintain consistent service specific key performance indicator              
• Provide good customer services at all times
• Conduct regular cycle count or annual stock take
• Lead a team of Customer Service Officers & Warehouse personnel to fulfil commitment to customers
• Lead key contact for customer in logistics related fields
• Prompt reply for customers’ queries
• Proactive to implement customer specific improvement program

Operations

• Oversees, plans, directs, supervises the entire function and all-related functionalities
• Investigate root-cause of operation incidents and service failures, make recommendation to the Operations Manager / Management for improvements
• Analyzes data and make recommendations to management on any changes that need to be implemented not limited to service charges, operational handling, and revision of specific clauses / provisions covered by service agreement
• Constantly review and explore effective operational methods to achieve higher productivity in the area of responsibilities
• Ensure the implementation of goals, objectives, policies, procedures and work standards for the operation of the program
• Motivate staff involved with operations of the program to develop entrepreneurial & initiative ideas
• Ensure the periodic maintenance is being carried out for Warehouse MHE
• Maintain warehouse housekeeping & workplace safety
• Managing the profitability of the appointed operations 

THE SUCCESSFUL CANDIDATE

• Bachelor’s degree in any related discipline (Business Administration, International Business).
• 5 years' experience in Warehouse Management, Warehouse Service Provider
• Experience in logistics related field, 3PL is preferable
• Excellent interpersonal, communication & negotiation skills
• Ability to speak well confidently and build rapport with customers
• Computer skills: Word, Excel, Power Point, and internet
• Good Interpersonal & relations with all levels
• Strong mentality and interpersonal skills
• Good command in English

WHAT WE OFFER

• Provident Fund
• Group Insurance: Health (IPD&OPD), Accident, and Dental
• Fixed & Performance Bonus
• Annual Leave start from 12 days/year

Job Description

• ขายสินค้าและให้บริการลูกค้า
• ดูแลพื้นที่การขาย
• ดำเนินงานตามแผนงานที่ได้รับหมอบหมาย
• ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.

• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.

• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.

• Lead/support the implementation of planned commercial activities involving your department throughout the store.

• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).

• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.

• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

You will be supporting the General Manager with the day-to-day operations with effective administrative and secretarial work. A brilliant multi-tasker, your tasks include but are not limited to organising appointments, taking meeting notes, making travel arrangements, and providing any other assistance required by the hotel’s leadership team. You will work and coordinate with other departments to ensure that they meet their targets and goals.

You will take the lead on the hotel's financial strategy, operational performance, financial reporting, setting up & optimizing internal controls, team management & development, capital expenditure review & developing productive relationships with 3rd parties in the region. The role will work closely with the Hotel General Manager, cross functional Executive Team & Corporate Office to set up, establish & drive the performance of the hotel.

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

As a Night Manager, you will show your leadership to assist the Front Office Manager in driving overnight front office operations, and ensure an exceptional guest journey by performing the following tasks to the highest standards:

• To be a main point of guest contact during the night hours of operation.
• Monitor late night arrivals, ensuring all requests are carried out smoothly.  Ensure all reservations are honored, or dealt with as quickly and smoothly as possible.
• Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Complete the night audit in line with the standards and procedures of the hotel.
• Distribute all required reports to the departments concerned.
• Oversee all the postings from the day shift and correct it where needed.
• Check all the guest balances and confirm that authorized limits cover estimated guest expenses.
• Oversee the method of payment in every guest account and correct it where applicable.
• Check the routing instruction for all guest account and modify where applicable.
• Ensure all the back-up documents for next day departure are ready for review.
• Reconcile outlet banking and summary sheets in each area.
• Submit housekeeping and cleaning requests as required.

About the job
*You will work together with your colleagues in the IKEA Food management team; lead and manage the kitchen production team to fulfil the purpose of our function by building business and people together. You strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again. 

*You take ownership for ensuring food safety in all parts of the store and train others as appropriate. You lead and manage co-workers so that we provide irresistible food offers of good taste and quality served in a safe and efficient way.

*You will together work with IKEA Food team ensuring the full potential of IKEA Food is realised and the following 10 tasks are fulfilled:
1. Attract visitors to the IKEA store
2. Offer a range that appeal to the many people on the market
3. Strengthen the low-price profile of the IKEA store
4. Strengthen the quality perception of the IKEA store
5. Contribute to a day out for the whole family
6. Strengthen the Swedish profile of the IKEA store
7. Build trust for the IKEA store among customers, co-workers and suppliers
8. Ensure that IKEA co-workers get a good meal for a low price
9. Serve the many store visitors
10. Be efficient and generate a reasonable profit

Your assignment

• Contribute actively in the development and implementation of a clear IKEA Food action plan for store using the store business plan and country business plan.
• Ensure that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other relevant legislation.
• Utilize relevant reporting tools, such as profit and loss, Store Point, the Functional Commercial Review, IKEA Customer Satisfaction Survey and VOICE, to develop the IKEA business.
• Strive towards accurate sales forecasts for the area to enable proper supply planning, ordering, efficient goods handling and stock control.
• Actively use the product sheets to train co-workers. Ensure all co-workers taste and learn about new products be-fore they are launched.
• Ensure the efficient maintenance of the area, securing it is clean, organized, attractive and inviting to provide a positive guest experience.
• Secure optimal productivity by ensuring a staff planning process aiming for the right number of competent co-workers, at the right times, in the right places to meet customers’ needs.
• Empower, support and coach co-workers on the job to help them perform better and grow.
• Contribute and support relevant marketing and in-store activities.

• Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy. 
• Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.  
• Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience. 
• Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers. 
• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store.
• You follow up and take action accordingly by using proven solutions and good examples.
• You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
• You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
• You keep an active eye on the competition and take appropriate action when necessary which you communicate to your matrix partner in the Service Office.
• You develop your team and its individual members and ensure you have a succession in place.
• You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
• Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy. 
• Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.  
• Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience. 
• Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers. 
• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store.
• You follow up and take action accordingly by using proven solutions and good examples.
• You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability.
• You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
• You keep an active eye on the competition and take appropriate action when necessary which you communicate to your matrix partner in the Service Office.
• You develop your team and its individual members and ensure you have a succession in place.
• You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.

ลักษณะงาน/หน้าที่ความรับผิดชอบ
•    จัดวางสินค้า ขนถ่ายสินค้า ตามระเบียบปฏิบัติ
•    ดูแลความเรียบร้อยของสินค้าที่ส่งเข้ามาทั้งสินค้า IKEA และสินค้าอื่น
•    ขนย้ายสินค้าในสโตร์ ไปยังพื้นที่เพื่อการขนย้าย และดูแลความถูกต้องของสินค้าคงคลัง
•    ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า

YOUR ASSIGNMENT

• Contribute to the highest goods availability for customers by the correct and on-time execution of the store goods flow tasks
• Contribute to the agreed goals of the action plan in the daily work.
• Perform effectively the store goods flow operation and administrative tasks that support an efficient goods flow process.
• Work according to inventory and administrative guidelines to maintain the data integrity of the inventory in order to maximise product availability for customers.
• Commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to prevent any incidents involving co-workers, customers, equipment and building.
• Contribute to optimised goods flow operations in the store by working in a lean, simple and cost-conscious way using and sharing good examples.
• Be available to support colleagues in the department and other areas of the store when required.

About the job
My areas of responsibility is the IKEA Restaurant sales areas, guest areas (including the co-worker restaurant), dish washing facility and IKEA Cafés (where applicable). I work together with my team and other colleagues in the IKEA Food management team from where I lead and manage my area to fulfil the purpose of our function by building business and people together. I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again.
 

Your assignment

• Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.
• Always look at the store through the eyes of our customers and walk the store regularly. Have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants, then take action based on their input.
• Together with the colleagues and manager contribute actively in the development and implementation of a clear IKEA Food action plan for store using the store business plan and country business plan.
• These are supported by input from Growing IKEA together and the IKEA Food Direction & Strategy. Also develop and execute an annual action plan based on agreed goals.
• Implement the range matrix (global and national) in co-operation with the Kitchen Production Manager to secure a strong IKEA Food range identity in order to distinguish ourselves from our competitors on the market.
• Supporting the IFB Manager, seek to strengthen the IKEA Food & Beverages Concept in ensuring IKEA’s position as the best home furnishing store in our local market.
• You ensure efficient operations of the IKEA Restaurant by overseeing the preparation and serving of food that enhance visitor experience.
• Constantly following up on the quality and food safety regulations, you ensure a safe environment for all in accordance with prevailing local health and safety regulations and HACCP standards.
• Responsible for the efficient cost management and financial performance of the Restaurant. section, including gross profit/costs, man hour planning, and productivity levels. You will also seek continuous improvement in managing operational costs, sales mix and inventory optimization of your business area.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

ลักษณะงาน / หน้าที่ความรับผิดชอบ
•    บริการลูกค้า
•    ให้ข้อมูลเกี่ยวกับผลิตภัณฑ์และการบริการ
•    ดำเนินงานตามแผนงานที่ได้รับมอบหมาย
•    ตระหนักถึงความปลอดภัยของพนักงานและลูกค้า

Your assignment
· I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for
repeat business.
· I record information accurately in the relevant systems so that we can use the resulting analysis to make
improvements to our customers’ future shopping experiences.
· I know the Customer Relations action plan and support the goals and targets given to me by my manager
to ensure the effective execution of our action plan.
· I know our daily and weekly service targets and this drives me to improve our service delivery.
· Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
· I optimise the relationship with our customers in order to drive sales growth and sustained long-term
profitability.
· I am empowered to solve customer complaints within my level of authorisation. I recognise when I need
to escalate an issue and then pass on the relevant information to a manager for him/her to be able to
deal effectively with the customer.
· Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the
appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
· I ensure safety guidelines are met within the Customer Relations  area.
· I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

You will manage the Engineering department, ensuring the efficient running of the all hotel facilities, including all fire and life safety equipment and systems. It will be your responsibility to plan and manage all preventative maintenance work, new projects, extensions, and renovations. You will be involved in preparing the Engineering budget for the property, and will provide the Engineering knowledge for the hotel strategic and operational plans. You will monitor energy usage in the hotel, and implement initiatives to conserve energy wherever possible.