Total 54,539 Others job vacancies in Bath, South West, BA1 2LZ

Important Note:

This position will initially be based at Bangsar South, with plans to relocate the team to the Cheras Maluri area by early January 2025. Candidates should be prepared for this change in work location.

Main purpose of the job:

The main purpose of an Operations Improvement Executive is to improve Contact Centre Department function in term of system enhancements, overall work processes, and ensuring contact centre is in compliance with the company policy and procedures.

Job Description:

• Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements.
• To study feasibility and evaluate viability of new projects prior to undertaking the projects.
• Coordinator for DPR, IMS and BNM guidelines to ensure Customer Care HQ and Regional are compliance to the procedures and guidelines.
• Assisting Teams meets individual KRA and contribute to the department’s overall KRA.
• Manage, review and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• To review all work procedures from time to time and update it accordingly.
• To develop quality proposals and Business Requirement Document write-up for system enhancement / improvement.
• To ensure full involvement in User Acceptance Test with quality Test Scripts before launching system enhancement/improvement.
• Identify operation constraint & possible action plan
• To assist Contact Centre Department on operation improvement/projects.

Job Requirements:

• Well verse in English & Bahasa Melayu.
• Diploma or Bachelors Degree in any related disciplined.
• Direct experience in Contact Centre operation will be added advantageous.
• Good time management.
• Good communications and interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Manage to work with team environment.

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

Important Note:

Successful candidate will be base at Bangsar South office. Please take note that we are expecting to relocate our office location to Cheras Maluri area tentatively by early next year 2025.

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Central location
• Casual dress code
• Personal leave

企業管理主管

作為工商管理主管，您將積極參與企業的日常運作。如果您有興趣探索和了解企業的一般管理，那麼這對您來說是一個很好的職位。

行政

• 就所有行政事務和營運事務向業務營運經理提供行政支援。
• 支援電子發票實施和準備的業務運營
• 協助和管理品質檢查、月度報告、記錄保存、合規性、內部資料庫的一致性和準確性的例行檢查等每月任務。
• 保持業務活動文件井井有條並保持最新（即費用、索賠等）
• 整理並歸檔舊的業務文件。
• 使用電子表格追蹤 AP 並使其保持最新狀態。
• 支援人力資源部門制定工作角色描述並透過履歷進行審查。
• 勤勉工作，支援其他部門。
• 以及不時分配的其他任務。 – 制定差旅政策或合規文件、差旅審批流程等。

專案管理和日程安排 – 與專案協調員合作

• 管理時間追蹤系統以產生每週報告。找出差距並跟進，以確保差距得到相應解決。
• 讓管理層了解最新的資源可用性和休假計劃。
• 時間追蹤系統 – 備份給營運經理來管理系統的專案建立、指派權限、建立文件範本、清單等。
• 協助管理與活躍專案相關的日常營運活動，並向顧問提供專案系統支援。

要求：

• 工商管理、管理、行銷或相關領域的相關學士學位或高級文憑。
• 具備帳戶、稅務或行銷經驗的基礎知識者優先。
• 良好的馬來語和英語能力。
• 熟練使用 Microsoft Office 套件
• 良好的口頭和書面溝通能力，能夠清晰地表達想法。
• 以積極的態度去學習和完成工作。
• 具備以下技能者優先 - 辦公室管理、歸檔、簿記、熟練使用 Microsoft Office 套件、溝通、注重細節、解決問題、報告和日程安排、責任感，並能夠在適當的時間範圍和方式完成分配的任務。
• 具1 -2年經驗，鼓勵應屆畢業生申請

津貼和福利

• 附近的公共交通
• 醫療保險

工作職責：

• 確保所有財務活動按照公司時間表、指導方針和政策及時完成
• 金融活動包括但不限於：
  • 期刊的準備與發布
  • 每月、每季和每年的結帳活動和報告。這包括編制財務報表和附表
  • 準備每月對帳和時間表
  • 帳目分析
• 確保金融交易的準確性、完整性和及時性
• 參與流程/持續改善計劃
• 與所有利害關係人密切合作，並與其他團隊成員作為一個團隊，確保滿足最終可交付成果和 KPI
• 執行 FSSC 團隊領導/負責人不時分配的所有其他相關任務

要求：

• • 會計和/或金融或專業資格文憑和學位持有者。
  • 在共享服務機構中擁有至少 3 年類似職位的工作經驗。
  • 一絲不苟、善於分析、高度敏捷。
  • 積極主動地解決問題，同時能夠有效管理時間。
  • 高度投入並能夠獨立工作。
  • 利害關係人的影響；強大的溝通和談判能力以及在快節奏和協作環境中工作的能力至關重要。
  • 有Business Central（會計軟體）、RPA（Uipath）經驗者優先

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 醫療保險
• 開放文化
• 健身會員資格
• 牙科保險
• 視力保險

Job Responsibilities:

• Ensure all financial activities are completed timely and in accordance with corporate timeline, guidelines and policies
• Financial activities includes but not limited to:
  • Preparation and posting of journals
  • Monthly, quarterly and yearly closing activities and reporting. This includes preparation of financial statements and schedules
  • Preparation of monthly reconciliation and schedules
  • Analysis of accounts
• Ensure accuracy, completeness and timeliness of financial transactions
• Participate in process/continuous improvement initiatives
• Work closely with all stakeholders and as a team with other team members to ensure end deliverables and KPI are met
• Perform all other related tasks assigned from time to time by Team lead/Head of FSSC

Requirements:

• • Diploma & Degree holder in accounting and/or finance or professional qualifications.
  • At least 3 years of working experience in a similar capacity within a shared services set-up.
  • Meticulous, analytical and a high degree of agility.
  • Proactive in resolving matters, while being able to manage time effectively.
  • Highly committed and able to work independently.
  • Stakeholder influencing; strong in communication and negotiation skills with the ability to work in a fast-paced and collaborative environment are essential.
  • Experience in Business central (Accounting software), RPA (Uipath) is preferred

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Open culture
• Fitness membership
• Dental insurance
• Vision insurance

Job Responsibilities:

1. Oversee day-to-day warehouse operations for multiple regions.

2. Develop and implement warehouse policies and procedures to ensure efficient and safe operations.

3. Manage inventory levels to meet customer demand while minimizing excess inventory and stockouts.

4. Supervise warehouse staff, including hiring, training, and performance management.

5. Implement quality control measures to ensure accuracy and integrity of inventory data.

6. Maintain a clean, organized, and safe warehouse environment in compliance with health and safety regulations.

7. Monitor and analyze warehouse performance metrics to identify areas for improvement and implement corrective actions as needed.

8. Coordinate with other departments, such as procurement, sales, and logistics, to ensure timely and accurate fulfillment of orders.

9. Collaborate with suppliers and carriers to optimize inbound and outbound transportation logistics.

10. Develop and maintain relationships with key stakeholders, including customers, vendors, and regulatory agencies.

Job Requirements:

• Bachelor's degree in logistics, supply chain management, business administration, or a related field.

• 3-5 years of experience in warehouse management, preferably in a multinational company.

• Proven track record of success in managing warehouse operations and leading teams across multiple locations.

• Excellent communication, negotiation, and problem-solving abilities.

• Knowledge of international trade regulations and best practices in warehouse operations.

• Ability to work effectively in a fast-paced, global environment and adapt to changing priorities.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Remote work flexibility

工作職責：

1. 監督多個區域的日常倉庫運作。

2. 制定並實施倉庫政策和程序，確保有效率、安全的營運。

3. 管理庫存水準以滿足客戶需求，同時最大限度地減少庫存過剩和缺貨。

4. 監督倉庫員工，包括招募、訓練和績效管理。

5. 實施品質控制措施，確保庫存資料的準確性和完整性。

6. 遵守健康和安全法規，保持清潔、有序和安全的倉庫環境。

7. 監控和分析倉庫績效指標，以確定需要改進的領域並根據需要實施糾正措施。

8.與採購、銷售、物流等其他部門協調，確保訂單及時且準確的履行。

9. 與供應商和承運商合作，優化進出運輸物流。

10. 發展並維持與主要利害關係人的關係，包括客戶、供應商和監管機構。

職位要求：

• 物流、供應鏈管理、工商管理或相關領域的學士學位。

• 3-5 年倉庫管理經驗，最好在跨國公司工作。

• 在管理倉庫營運和領導跨多個地點的團隊方面擁有良好的成功記錄。

• 優秀的溝通、談判和解決問題的能力。

• 了解國際貿易法規和倉庫營運最佳實務。

• 能夠在快節奏的全球環境中有效工作並適應不斷變化的優先事項。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 遠距工作彈性

As a Project Coordination, you will be actively involved in the coordination at the project level as well as be involved in the pre-sales level.

• Act as point of contact and communicate project status by owning the project status update template.
• Follow up with respective team on Project resource planning and resource availability.
• Assist the Senior Technical Manager to keep track of AMS Renewal and Maintenance Renewal.
• Act as initial point of contact with clients for yearly renewals.
• Follow up on Milestone sign off, project sign off by preparing template and follow through for sign off.
• Conduct project post go live survey and follow up with customer to craft a success stories based on solutions that has been implemented.
• Update Business Project Profile and Company Profile as part of project initiation activities.
• Maintain and update a sets of Consultants’ CV every 3 months to ensure CVs are up to date for any tender requirements
• Assist in create standard SOW – maintain standard Project documentation in project team room and ensure completed project has the required signed offs.
• Follow up with new clients on new proposal status
• Supporting HR and hiring manager in crafting job role description and vetting through CVs.
• Assist with timesheet entries compliance.

Requirements:

• A relevant bachelor’s degree or higher diploma in Computer Science, Information Technology or related fields.
• Comes with 1 -2 years of experience in solution presales or related technology sales or delivery know how would be plus.
• Good command of language in Bahasa Malaysia and English.
• Good verbal and written communication skills, and the ability to present ideas clearly.
• Have a positive attitude in learning and completing work.

Perks & Benefits

• Employee equity
• Nearby public transport
• Medical insurance

Job Responsibilities:

Business License Management: 

Oversee the application, renewal, and management of all business licenses and permits required for branch operations.

Coordinate with municipal councils and other regulatory bodies to ensure timely submission of documentation and fees.

Ensure compliance with local, state, and national regulations regarding business licensing.

Maintain accurate records of all licenses, their expiration dates, and any relevant correspondence with authorities.

Resolve any issues or disputes related to licenses in a timely and effective manner.

Tenancy Agreement Management: 

Handle the preparation, review, and negotiation of tenancy agreements in collaboration with landlords and legal teams.

Ensure that all tenancy agreements are legally binding, protecting the company’s interests, and align with corporate policies.

Coordinate the renewal or termination of tenancy agreements, ensuring smooth transitions for office or branch relocations.

Monitor lease terms, rent payments, and other obligations to avoid breaches of tenancy agreements.

Maintain organized documentation related to tenancy agreements, including correspondence with landlords and authorities.

Municipal Council and Regulatory Liaison: 

Act as the main point of contact with municipal councils for matters related to business licensing and tenancy.

Ensure compliance with zoning laws, safety regulations, and other municipal requirements related to branch operations.

Address any inquiries or issues raised by local authorities, ensuring company operations are in full compliance with applicable laws.

Contract and Documentation Management: 

Maintain an organized filing system for all licenses, permits, and tenancy agreements.

Coordinate with legal and finance teams to ensure proper documentation and payments are made for all agreements.

Assist in the preparation of reports,proposals, and presentations as needed, related to licensing and tenancy matters.

Risk Management & Compliance: 

Identify potential risks related to business licenses and tenancy agreements and develop strategies to mitigate them.

Ensure the company is protected from legal and operational risks through the proper management of licenses and agreements.

Regularly review and update internal processes to ensure they comply with changing regulations and business needs.

Ad-hoc Duties: 

Undertake any other special tasks, projects, or assignments as directed by management, ensuring flexibility and responsiveness to organizational needs.

and responsiveness to organizational needs.

Requirements:

• Possess at least a Bachelor’s Degree in Architecture, Quantity Surveyor, Project Management or relevant field
• Minimum 4-5 years working experience in Property Maintenance/Construction or relevant work experience
• Exposure to current design trends preferably in banking/insurance, retail or commercial designs is an added advantage
• Able to perform task given under minimum supervision

Perks & Benefits:

• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Personal development opportunities

AML/CFT 

• Supports in establishing and maintaining AML/CFT standards, policies & procedures in accordance with applicable laws and regulations and assists the Manager in the implementation of program for AML/CFT.
• Support client screening and AML/CFT transaction monitoring & alerts, including monitoring Client activities and identifying suspicious transactions.
• Support all AML/CFT related matters and compliance, including regulatory, audit and similar inspections.
• Support the Company’s AML/CFT compliance and function to identify, manage, monitor and mitigate exposure to compliance risk.
• Assist in liaising with the relevant regulatory bodies to ensure that the Company is always in compliance with all laws and regulations.
• Support the Designated Compliance Officer at the various departments on Anti-Money Laundering and Counter-Financing of Terrorism matters.
• Undertake any other duties as assigned by the Compliance Manager.

REGULATORY COMPLIANCE (Supporting Function)

•  Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement 

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• At least 1 year(s) and above of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave

Job Responsibilities:

• Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement :

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• Minimum 3 to 5 years of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.
• Excellent interpersonal skills and a good team player.
• Proactive attitude with the ability to think and plan ahead.
• Ordered, organized and able to determine priorities for self and subordinates.
• Communicate effectively to various groups of people and portray a pleasant personality.
• Able to work tight deadlines and multi-tasking.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Summary:

Highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Description:

• Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services in a professional and courteous manner.
• Providing accurate information and resolving customer issues related to digital banking products and services.
• Maintaining a high level of product knowledge to effectively support customer needs.
• Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
• Meeting or exceeding productivity and quality standards.
• Collaborating with cross-functional teams to improve processes and customer experience.
• Demonstrating empathy and understanding when dealing with customers.
• Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
• Responding to customer inquiries via email in a timely and professional manner.

Job Requirement:

• Possess SPM / STPM / Diploma / Degree in related fields.
• Minimum of 1-2 years of customer service experience in a contact centre environment.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with customers.
• Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries and emails.
• Proficient in Microsoft Office and experience working with CRM systems.
• Familiarity with digital banking products and services.
• Ability to work flexible hours, including weekends (24/7)
• Experience in the financial services industry or banking industry will be added advantage

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

• Responsible for the business expansion for Motorcycle Financing.
• To establish long term business relationship with manufacturers and business partners.
• To manage business annual marketing budget.
• To plan & present department’s 6 months planning in advance & continuously update 6 months planning on monthly basis.
• To lead & manage product marketing team as well as merchant service executives.
• To carry out postmortem exercise for overall region sales performance by product category and perform a comparison against previous years.

Requirement:

• Bachelor’s degree preferably in Business Administration, Marketing, Economics, Finance or in a related field.
• Minimum 5 years’ experience in product strategy and development in financial or sales related industries.
• Excellent command in English and Bahasa Malaysia with good presentation and interpersonal skills.
• Outgoing with warm personality and good project management skills.
• Able to perform task given under minimum supervision.
• Able to work under pressure and independently within a team environment.
• Good knowledge in MS Office especially Excel.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

CLL Systems自2008年8月起進軍IT市場。我們是一家專門從事虛擬化、HCI、雲端、資料保護、企業伺服器和儲存、超融合解決方案和服務的ICT 公司，旨在支援您的業務轉型、提高競爭力、節省成本並滿足您的業務需求。我們很自豪地說，我們已為超過 600 家跨國公司、本地公司和政府機構提供服務。目前我們公司約有 80 名員工，隨著我們業務的擴展，我們希望擴大我們的員工人數。為了配合我們的業務擴展，我們正在尋找積極主動的個人加入我們，擔任室內銷售管理員。

職位說明 |您的角色將涉及：

• 產品和服務行銷：推廣我們的 ICT 產品、解決方案、服務和維護產品。
• 目標達成：達到或超過公司設定的銷售目標。
• 客戶開發：在商業、工業和最終用戶領域開發新的客戶關係。
• 商機識別：從現有客戶和新客戶那裡識別並尋求新的商機。
• 報價和訂單管理：準備和處理報價請求、協調貨物交付以及管理收款。
• 銷售機會開發：研究並識別潛在客戶以開發銷售機會。
• 推銷電話：透過推銷電話與潛在客戶建立聯繫。
• 跟進與銷售週期管理：與客戶進行後續會議並管理整個銷售週期。
• 臨時職責：執行直接主管指派的任何其他職責。

職位要求：

• 文憑或學位資格，具有 1 至 3 年內部銷售經驗。
• 鼓勵應屆畢業生申請。
• 對 ICT 產品、解決方案和服務有深入了解者優先。
• 以結果為導向，以客戶為中心，能夠獨立工作以及團隊合作。
• 擁有 CRM 系統（例如 Salesforce）的經驗。
• 優秀的口頭和書面溝通能力。
• 能夠同時處理多項任務、決定優先順序並有效管理時間。
• 熱情、勤奮、堅持。

津貼和福利

• 提供停車位
• 附近的公共交通
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 牙科保險
• 視力保險

作為專案協調員，您將積極參與專案層級的協調以及售前層級的工作。

• 充當聯絡人並透過擁有專案狀態更新範本來傳達專案狀態。
• 與各自團隊跟進專案資源規劃和資源可用性。
• 協助資深技術經理追蹤AMS更新和維護更新。
• 作為年度續約事宜與客戶的初始聯繫點。
• 透過準備範本跟進里程碑簽核、專案簽核並跟進簽核。
• 進行專案上線後調查並跟進客戶，根據已實施的解決方案製作成功案例。
• 作為專案啟動活動的一部分，更新業務專案簡介和公司簡介。
• 每 3 個月維護和更新一組顧問的履歷，以確保履歷符合任何招標要求
• 協助建立標準 SOW – 在專案團隊室維護標準專案文檔，並確保已完成的專案具有所需的簽字。
• 跟進新客戶新提案的狀態
• 支援人力資源和招募經理制定工作角色描述並透過履歷進行審查。
• 協助遵守時間表條目。

要求：

• 計算機科學、資訊科技或相關領域的相關學士學位或更高文憑。
• 具 1 -2 年解決方案售前或相關技術銷售或交付知識經驗者優先。
• 良好的馬來語和英語能力。
• 良好的口頭和書面溝通能力，能夠清晰地表達想法。
• 以積極的態度去學習和完成工作。

津貼和福利

• 員工股權
• 附近的公共交通
• 醫療保險