Total 30 customer service job vacancies in Saint Mary, Montana

Major duties include:

• Performs a variety of analytical activities to evaluate, develop, advise, and promote improvement in station managerial and personnel policies, practices, methods, procedures, and organizational structures. Researches, provides interpretation, information, and advice on policies and procedures to the VSCM and AVSCM. Analyzes and evaluates administrative internal control systems to assess compliance with agency directives and effectiveness in identifying possible fraud, waste, or mismanagement.
• Participates in discussions, meetings, conferences and conference calls with agency administrators, senior subject matter and technical personnel, and other federal agency officials to secure and provide information, to investigate facts; present conclusions, recommendations, and alternatives; obtain concurrence; develop alternate courses of actions; and mutually resolve problems.
• Advises management of unique conditions and issues which affect administrative activities and provides guidance on interpretation and implementation of new and revised legislation, policies, regulations, and procedures.
• Serves as a liaison between VBA District Offices and the RO, coordinating and facilitating initiatives that require team cooperation and action.
• Handles correspondence and is privy to sensitive employee and labor relations issues such as local negotiations, grievance responses, and disciplinary/performance action drafts and files. Acts with extreme confidentiality and discretion when dealing with highly sensitive employee and labor relation matters for example, disciplinary actions and management strategy in negotiations with labor.
• Provides local advice and prepares memos for the VSMC regarding labor management issues, master agreement discrepancies and management's position on such issues such as changes in working conditions or conditions of employment within the Regional Office. Keeps all records and timetables concerning Master Agreement matters for the Veteran Service Center.
• Regularly apprises the VSCM and AVSCM(s) of initiative status and recommends when intervention is necessary, providing sound advice and guidance to station management in achieving the RO's objectives.
• Studies areas requiring new or substantially modified work methods, procedures and systems necessitated by changes in mission, staffing levels to improve productivity, quality, and timeliness. Incumbent must have knowledge of all aspects of Regional Office (RO) management, enough to advise the VSCM, AVSCMs, and other station leadership on operations and serves as a consultant. Coordinates and prepares responses to Central Office requests for Field Station input such as workload projections, equipment requirements, staffing needs, and suggested improvements to procedures.
• Assists with plans and schedules for ongoing production-oriented work on a quarterly and annual basis and directs assignments of similar duration. Adjusts staffing levels or work procedures within the organizational unit to accommodate resource allocation decisions made at higher echelons. Justifies the purchase of supplies and new equipment. Improves work methods and procedures used to produce work products. Oversees the development of technical data, estimates, statistics, suggestions, and other information useful to higher level managers in determining which goals and objectives to emphasize. Decides the methodologies to use in achieving work goals and objectives, and in determining other management strategies.
• Develops local policy statements implementing VBA directives in such areas as training and systemic analyses of operations. In addition, monitors, interprets, and analyzes data available through management information systems to validate correct reporting to uncover problem areas and to recommend improvements in managerial effectiveness. Analyzes projected workloads to ensure consideration of program assumptions, consistency with local conditions and realistic conversion into staffing requirements. Manages the administrative operations of the VSC front office.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Lead duties and responsibilities include (but not limited to):

• Leads the activities of the production and service areas
• Reviews daily work assignments and makes adjustments accordingly
• Communicates instructions and information to employees concerning work to be accomplished
• Relays any problems and/or events to supervisors and managers
• Provides on the job training to lower graded food service workers and documents training
• Completes safety and sanitation inspection checks
• Ensures food production and service areas are properly set up
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket
• Observes work performance of employees and provides feedback to supervisors
• Participates in performance improvement programs and documents quality improvement data
• Performs other related duties as assigned.

• Sets up tray line station with correct supplies and food items
• Serves food, cafeteria style
• Breaks down and cleans assigned station
• Sets up dining room tables for service
• Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian
• Prepares individual and bulk nourishments and supplemental foods/beverages
• Determines the quantities of ingredients needed
• Makes conversions between the metric system to standard system
• Performs heavy duty cleaning tasks throughout food service areas
• Provides assistance to cooks in the food preparation areas
• Performs other related duties as assigned.

This full-time position is the DACOS DIS (MD or DO) will cover both campuses John Cochran and Jefferson Barracks, with both clinical and administrative roles. As a leader of DIS, the DACOS DIS shares responsibility for the overall operation of DIS with the ACOS DIS and works under the direction of the ACOS DIS. The mission of DIS is to provide a continuum of quality radiology care to our Veterans. He/she shares the oversight of the clinical and administrative aspects of DIS with the ACOS DIS including budget and fiscal management, human resource management, strategic planning, and program development, assuring that the clinical and administrative functions are integrated to provide optimum utilization of the available resources. He/she ensures the quality and timeliness of the services provided, customer satisfaction, as well as compliance with standards of accrediting bodies such as the Joint Commission and the Inspector General's Combined Assessment Program. He/she ensures appropriate use of available resources and is responsible for inspiring, motivating, and guiding DIS staff in achieving the strategic goals and plans of the service. He/she collaborates with other ACOSs, DACOSs, and program managers, in fulfilling his/her responsibilities.

The DACOS DIS will also function as a radiology doctor. He/she will be responsible for the overall medical care of patients with conditions requiring diagnostic and therapeutic imaging treatments to include consultative, prescriptive, and ordering authority in both the outpatient and inpatient settings within VA St. Louis Health Care System (VASTLHCS). He/she is to ensure the quality and timeliness of the services provided and collaborate with referring providers.

Recruitment Incentive (Sign-on Bonus): Certain locations are deemed as 'Hard to Fill' and 'may' offer Recruitment Incentives, but such an Incentive is not guaranteed.

Permanent Change of Station (Relocation Assistance): Certain locations are deemed as 'Hard to Fill' and 'may' offer Recruitment Incentives, but such an Incentive is not guaranteed.

Pay: Competitive salary, annual performance bonus, regular salary increases

Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territory

CME: Possible $1,000 per year reimbursement (must be full-time with board certification)

Malpractice: Free liability protection with tail coverage provided

Contract: No Physician Employment Contract and no significant restriction on moonlighting

Work Schedule: Monday-Friday day with varying shifts, on-Call rotation is required; Holidays, and Weekends as needed.

• Determines need for, initiates, and formulates policy, practices, procedures, and methods related to areas of responsibility for the guidance of subordinate staff.
• Negotiates settlement of differences for all construction contracts under engineering and recommends a basis for satisfactory settlements to contracting officer in formal contract construction.
• Recommends changes in program direction as indicated by changing direction from the Regional level, rate of progress toward goals and objectives, and other factors which influence the engineering and safety programs.
• Participates with other staff officers and District Rangers as a team member representing engineering to arrive at recommendations for the engineering organization, engineering programs, and objectives.
• Participates with the Supervisor and other staff officers as a problem-solving team member.
• Makes recommendations for solutions to areas of responsibility and developmental programs, participating also in total Forest activities.
• Gives expert advice about the implementation of proposed policies, plans, and programs.
• Establishes and communicates guidelines and performance requirements to employees; conducts formal performance reviews; and identifies and provides for the developmental and training needs of employees.
• Performs administrative and human resources management functions for the unit; provides advice, counsel, or instruction on both administrative and work matters; and assures full compliance with safety regulations.
• Hears and resolves employee complaints, effects minor disciplinary measures, and recommends action in more serious cases.
• Performs supervisory duties 20% or less of the time.

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Major Duties Include:

• Operate trucks and various types of heavy equipment including but not limited to; loaders and skid steers, dump trucks, garbage and sewer pumper trucks. Perform preventative maintenance and minor repairs on trucks and equipment.
• Perform variety of physical work like; flagging, digging, painting, sweeping, sign repair, road stripping, use of oil and water based emulsions and clearing vegetation, related to road maintenance.
• 95% of work is performed outdoors in mountainous terrain, in adverse and severe weather, in low visibility, and often without direct supervision.

• Plant, cultivate, and inoculate plants with diverse plant pathogens.
• Maintain, calibrate, or modify equipment for test and evaluation procedures.
• Collect, prepare, evaluate, or analyze plant and plant pathogen samples.
• Perform plant disease surveys.

The National Park Service (NPS) is looking for temporary employees to work on a variety of wildland firefighting crews in West Glacier, MT (Glacier NP). Work may include working as a crew member on any of the following crew types: Engine and Wildland Fire Module (WFM). For more information on the Types of Crews, click here

A Wildland Firefighter (GS-03) is an entry level member on a wildland fire crew. Performs assignments such as developing a working knowledge of fire suppression and fuels management techniques, practices, and terminology; may assist in more specialized assignments such as backfire and burnout, mobile and stationary engine attack.

A Wildland Firefighter (GS-04) is a trained wildland firefighter. May be assigned to carry out specialized assignments such as tree felling, backfire, and burnout operations; utilizes a variety of specialized tools, equipment and techniques while actively managing wildfires. May be required to operate light vehicles and 4X4s.

A Wildland Firefighter (GS-05) is a trained and experienced wildland firefighter performing all aspects of wildland and prescribed fire operations including preparation, ignition, monitoring, holding and mop-up. Gathers and considers information on weather data, topography, fuel types and fire behavior in responding to wildland fire incidents. May be required to operate light vehicles and 4X4s.

For contact information and housing availability, visit Fire Contacts on the DOI FIRES website. To view a list of contacts by agency, select Montana.

For more information about temporary fire positions with DOI, go to the following link: https://www.firejobs.doi.gov/.

• The incumbent is responsible for the planning, development, coordination, administration, and direction of a broad range of complex, controversial, routine, and emergency activities related to park visitor & resource protection operations and programs. Activities/programs include, but are not limited to: visitor safety, law enforcement, resource protection, emergency medical services, search and rescue, structural fire protection, fee collection and revenue management, entrance station and campground management, visitor use management, wilderness and backcountry operations, and wildland fire management.
• The incumbent serves as a law enforcement advisor to the park's Chief Ranger, or in the case of a lapse serves as the park's Senior Law Enforcement Officer, ensuring that the park's law enforcement mission is achieved.
• Responsible for the direct and indirect supervision of complex Visitor & Resource Protection operations and support/management programs.
• Formulates and administers the annual budgetary plans and overall operating budgets for park VRP programs.
• Represents the VRP Division and the Superintendent on a variety of complex, often controversial, park management issues. Is responsible for establishing and maintaining effective working relationships with neighboring communities and federal, state, and local agencies on Visitor & Resource Protection issues.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Provides direct and indirect supervision to health care professionals located at the Blackfeet Service Unit
• Evaluates subordinate employees and/or supervisors and acts as reviewing official for evaluations of employees
• Participates in making selections of subordinate employees and recommends approval of employee selections in filling vacancies
• Provides comprehensive primary care for family practice model in the ambulatory setting from childbearing age to elderly, including acute care level of care
• Evaluates patients for medical conditions and establishes and implements an appropriate care plan and provides emergency care as required

• Supervises the activities of the Health Information Management department, plans and assigns work to subordinates and prepares schedules.
• Provide advanced technical advice in ICD-10-CM, CPT coding practices, and the organizational transition to ICD-10, specialized coding tasks, as well as the processes and procedures of Health Information Management/Health Records services related to billing and compliance.
• Coding expert, consult and provide formal presentation regarding intra and extra-organizational operations and procedures related to coding/billing compliance.
• Provide expertise in Health Information Management electronic systems or technologies including, but not limited to Admission, Discharge, and Transfer (ADT); Patient Information Management System (PIMS); etc.
• Participate in Data Quality Management/Assurance activities, performs inpatient chart reviews.

• Procures Architect-Engineering and Facility Construction services above the Simplified Acquisition Threshold (SAT) which after receipt of requisitions, determines the appropriate contracting method.
• Collaborates with project officers and program officials to define procurement requirements including proposed scope of work/specifications, evaluation criteria, pricing schedule, milestone dates, independent government cost estimate (IGCE), type of procurement process, subcontracting opportunities and requirements, terms of contract, drawings and reference documents, and selection of technical evaluation committee members.
• Reviews requests for contract (RFC) for the procurement of major facility construction, A-E services and other procurements as assigned for compliance and acceptable level of detail commensurate with the scope and complexity of the identified requirement.
• Analyzes the requirement and determines the method of procurement; reviews justifications for sole source and prepares documentation and posts to the Government Point of Entry (GPE) Federal Business Opportunities (FBO) website as applicable; and determines applicability of requirements.
• Researches, prepares and issues solicitation and contract documents. Organizes, coordinates and performs the bid opening process or leads the proposal evaluation process.
• Completes documentation of the award decision, ensure adequate competition, consider government sources of supply, set aside-determination, and obtain all necessary reviews and approvals, as applicable.
• Administers assigned contracts in accordance with contractual terms and conditions, IHS policy, and all regulations. Ensures compliance with contract requirements including deliverables, schedule, quality, price/cost, notices, insurance, etc.
• Evaluates, negotiates and prepares all documentation to execute and resolve all contract modifications, change orders and requests for equitable adjustment (REA).
• Guides and performs analyses of the program needs and determines strategies that best fit the requirements of the program.
• Collaborates and provides technical assistance to the program offices in developing annual acquisition planning documents.
• Assists client offices in developing acquisition strategies, acquisition planning documents, and mutually agreeable milestone schedules that lead to achieving identified program goals and requirements for major projects/contracts.

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• Responsible for maintenance, and repair, of plumbing systems in buildings.
• Responsible for maintenance, and repair, of utility systems.
• Activation and deactivation of seasonal plumbing systems.
• Perform minor repairs and assist on larger underground utilities work.
• Performs custodial and inventory services in shop, storage buildings as needed.
• Performs a variety of job estimates, preparation of material requisition forms and inventory control.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Provides direct and indirect supervision to health care professionals located at the Blackfeet Service Unit
• Evaluates subordinate employees and/or supervisors and acts as reviewing official for evaluations of employees
• Participates in making selections of subordinate employees and recommends approval of employee selections in filling vacancies
• Provides comprehensive primary care for family practice model in the ambulatory setting from childbearing age to elderly, including acute care level of care
• Evaluates patients for medical conditions and establishes and implements an appropriate care plan and provides emergency care as required

• Responsible for maintaining, updating, distributing, interpreting and implementing real property management policies and procedures impacting the use, acquisition or disposal of real property (Government-Owned or leased) within the Great Plains Area.
• Ensures that all legal requirements concerning real property matters are met and fulfilled.
• Prepares applications for leases, revocable licenses, use permits, easements, etc. for use by Indian Health Service or for use of Indian Health Service -controlled property by tribes and third-parties.
• Responsible for maintaining, updating, and implementing the Internet Quarters Management Information System and providing technical assistance regarding quarters procedures, policies, requirements, and tenant issues.

A housing subsidy may be offered to eligible applicants. The housing subsidy is Service Unit-Budget Dependent.
IHS will determine subsidy rates based on the Department of Defense (DOD) Basic Allowance for Housing (BAH) provided to all uniformed services (2020 Basic Allowance for Housing is: /https://www.defensetravel.dod.mil/site/bahCalc.cfm).
The BAH rates are based on:
1) Service unit zip code
2) General schedule (GS or GP) grade level
3) Dependent status- with or without dependents

• Plan, coordinate, execute and report all activities related to billing of prescriptions from an outpatient pharmacy setting.
• Implement, maintain and train staff on proper inventory management strategies to improve formulary management and reduce pharmaceutical waste and returns.
• Develop, implement and analyze quality improvement processes to enhance quality and safety, improve operating margin and maintain compliance with regulatory requirements.
• Review medication regimens and medication orders for appropriateness, interactions, duplications, compliance, optimization, and outcomes. Enters appropriate and timely documentation of medication reviews and interventions in the electronic health record.