Total 2,683 customer service job vacancies in NSW - Regional - Newcastle & Hunter

About the role


Join our team in Northam  at  Midalia Steel   in a dual  Customer Service Officer and Store Person   role. With a start time of 10am to 2pm, This position is a permanent part-time role. youll enjoy a flexible schedule, with the potential for additional hours during busy periods and when covering for staff on annual leave. 
Were a safety-first, process-driven team, dedicated to delivering top-notch service while working closely with our customers to help build and shape the future of our country. If youre looking for a role where you can contribute and grow in a supportive environment, this is the opportunity for you!
Day to day you will:

Assist customers as required
Complete data entry, invoicing and receipt of stock









... Click here to view more detail / apply for Customer Service Representative / Storeperson

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Customer Service Manager


$90,000- $110,000 Super | Chatswood NSW (Close to train station & Parking onsite)
Great leadership opportunity - lead a high performing and collaborative customer service team
Ongoing career and development opportunities


Join this fast growing & now market leading FMCG and ensure superior customer service is delivered by managing the Customer Service Team!



The Benefits


Social Team with great culture who work together in a collaborative office environment
Strong focus on wellness including complimentary Gym Membership
Social Team with great culture who work together in a collaborative office environment
Long-term career prospects and training on offer
Great opportunities for progression into different departments within the organisation
Great exposure for your CV to work with this leading FMCG business
Onsite Parking and close


... Click here to view more detail / apply for Customer Service Manager

At Bunnings, youll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference to our customers and the communities where we live and work.
About the role:
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide
... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Your New Company:
This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers.
Your New Role:
In your role as the Customer Service Order Processor, you will report to a supportive Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience.
Your Main Duties:

Order processing via phone and email
Handling customer enquiries
Coordinating 3PL and order ETA's
Facilitating logistics and distribution requirements
Offering support and educating existing customers
Data entry in SAP for credit notes and returns

Benefits to You:

Staff discount on products
Diverse and inclusive culture
Social events and activities
Ongoing training and development
Close to public transport

About You:

Experience in a similar Order Processing role essential
Excellent communication and organisational skills
Experienced in SAP
Must hold Citizenship or Permanent Residency

Next Steps:
If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to Rebecca.lloyd@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

Skin Body Rescue Clinic The Customer Service Manager at Skin Body Rescue Clinic will play a vital role in delivering exceptional client experiences and ensuring operational excellence. This position is centered on fostering a welcoming environment, overseeing customer interactions, and streamlining service processes. The ideal candidate will manage reports from our platforms, Monday.com and Mindbody, client inquiries and feedback, maintain service quality standards, and collaborate with the team to enhance client satisfaction. Additionally, this role involves training staff on customer service protocols and utilizing our management systems to monitor performance and implement improvements effectively.   Key Responsibilities   Platform Management and Reporting Generate and monitor reports from Monday.com and Mindbody to analyze client feedback and service quality. Track client scheduling and service delivery metrics to ensure workflow accuracy and efficiency across platforms. Client Interaction and Experience Management Regularly check client satisfaction levels to ensure positive experiences across all touchpoints. Handle appointment management and respond to service-related inquiries, ensuring all client interactions are welcoming, professional, and efficient. Address client inquiries and feedback promptly, maintaining high service standards. Team Leadership and Training Lead and motivate the customer service team to achieve performance targets. Conduct regular training sessions to enhance staff skills and knowledge on customer service best practices. Performance Metrics and Analysis Monitor key performance indicators (KPIs) related to customer service and report on team performance. Analyze data to assess service effectiveness and drive continuous improvement initiatives. Inventory and Order Control Coordinate with inventory management to ensure availability of products and supplies for customer service needs. Assist in managing stock levels and reordering processes as necessary. Budget Management Assist in monitoring departmental budgets and expenditures related to customer service initiatives. Implement cost-effective solutions without compromising service quality. Customer Feedback and Surveys Design and implement customer satisfaction surveys to gather feedback and insights. Analyze survey results to inform service enhancements and address client needs.   Qualifications   Strong organizational skills, attention to detail, and ability to manage multiple tasks efficiently. Basic understanding of financial tasks, such as cash handling and expense tracking. Good communication skills, with a client-focused approach. About Company Skin Body Rescue Clinic in Double Bay is a dedicated aesthetic clinic known for quality skincare treatments and a client-centered approach. We’re seeking a skilled and proactive Costumer Service Manager to ensure our clinic’s daily operations run smoothly, supporting both our team and clients. Job Publish: 06-11-2024 Job Expire: 06-12-2024 Please click to View more detail / apply .

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers. As part of a dynamic team, this critical role will see you working within the Technical Customer Services Team, providing professional advice to customers and employees, including the monitoring of water and sewerage infrastructure.
This position will involve working in our 24/7 call centre (working 12-hour shifts as a sole operator), including the ability to work weekends and public holidays on a rotating basis.
Along with being a team player, this role will involve a high level of customer interaction, and as such, you will have excellent communication and customer service skills, with demonstrated experience in the use of computers and the ability to problem solve. Relevant experience in a call centre environment ... Click here to view more detail / apply for Customer Service Centre Operator

Position: Administration & Customer Service Officer Job Type: Permanent Location: Ballarat, Victoria Reference: _


Administration & Customer Service Officer
gforce is looking for an experienced Administration & Customer Service Officer to work fulltime for a leading workwear and safety retailer in Ballarat.
About the Company
Our client is a prominent player in the workwear and safety industry, providing a diverse range of products such as corporate clothing, safety workwear, protective clothing, personal protective equipment, and safety boots. They are known for their commitment to quality, value, and exceptional service, supported by an innovative business model and modern store design.
Purpose:

Serve as the initial point of contact for retail customers.
Understand customer requirements and recommend suitable products/services.
Ensure all administrative tasks, including the accurate entry of sales orders, are completed efficiently and without errors.
Deliver

... Click here to view more detail / apply for Administration & Customer Service Officer

Our valued client Metal Recovery Industries based in Qld, is seeking an experienced Customer Service Manager to join their friendly team of professionals.

The Company collects, salvages and processes scrap metal goods for recycle and re use in regional and remote areas in Central North Queensland, including mining sites.

Duties:
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

Skills required:
Customer service focused
Good communication over the phone, in person and via email
Proficient in Microsoft Office (Outlook, Word & Excel)
Effective time management
Ability to work both autonomously and in a team

If you possess the above skills and proven experience, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

Homebush location
Monday ? Friday | 10 am- 6 pm
ASAP Start
Are you an experienced Customer Service professional ready for your next challenge? Due to continual growth, we have an exciting opportunity to work with a Global leader in a fast-paced, high-performing customer service team. 
  
About the role:


Deliver top-tier customer service by managing urgent calls and a busy inbox of inquiries
Process orders efficiently
Meet critical deadlines for product despatch to support client needs
Track and update delivery statuses, ensuring systems are always up-to-date
Liaise with transport hubs and operational teams for smooth logistics coordination
About You:


Proven experience in a fast-paced customer service role, ideally in warehousing, distribution, or logistics
Proficient with Oracle/SAP or similar systems, plus strong Excel skills
A customer-focused, results-driven individual who thrives under pressure and values
... Click here to view more detail / apply for Customer Service Officer ? Technology

About this role
Holcim builds progress for people and the planet. As a global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of its strategy Holcim is becoming a net zero company, with its people and communities at the heart of its success.
About the opportunity:

Based at Wonthaggi
Permanent Full Time Position
Generous salary package including 13.5% Super
A close-knit team and an inclusive culture
Personal and professional development opportunities

Based at Wonthaggi, this is a key role in which you will help to drive sales of concrete by taking customer orders and achieving accurate data entry into the Command system whilst ensuring customers receive a positive customer experience at all times. You will effectively manage the fleet within the
... Click here to view more detail / apply for Customer Service Officer / Scheduler

13th November,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Be a proud member of our team, support our customers by building value and getting it done.    What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare timely quotes for customers
Develop relationships with customers & suppliers
Be a product knowledge expert to help customers find products they need well train you on products
Collaboratively work

... Click here to view more detail / apply for Customer Service & Sales ? Cardiff

23rd October,

UniLodge @ Western Sydney University - Campbelltown, NSW
Access real opportunities for career growth and development
Fixed Term Full Time Position (Maternity Leave Coverage)
  
UniLodge specialise in student accommodation and have been an industry market leader since . The UniLodge Group manages a diverse portfolio of close to 140 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over people who are dedicated to our vision, To build inclusive communities for inspired living.
  
NEW OPPORTUNITY
  
Were seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a Fixed Term Full Time basis until September . If you enjoy a role that offers a bit of variety, can be both quiet and busy, and youre okay to be on your feet,
... Click here to view more detail / apply for Customer Service Coordinator