Total 1,315 job vacancies by NHS Jobs

As Head of School, you will be responsible for the overall quality, management and supervision of the programmes within your School. Please review the job description and person specification attached to the advert.

Duties & Responsibilities The post-holder will be responsible for the provision of a comprehensive administration service to the Medical Education department as described in the associated Job Purpose/Summary. General Duties: Providing a high level comprehensive administrative service to the department, including supporting recruitment administration, plus other administrative duties to ensure the timely and efficient running of the department. Maintaining and monitoring established quality office systems and procedures, liaising with other team members as appropriate. Organising and prioritising workload based on the needs of the service. Management & Administration: Assist the Business Development Manager in ensuring that the wider administration team are supported through any period of change and that any interpersonal conflict is identified and minimised. Supervision of the administrative and clerical activities of the teams supporting Medical Education Leeds when required. Ensure using established systems that all records are in place for reporting purposes for the Medical Education Manager. Maintain established databases ensuring accurate records required for monitoring Education and Training for Postgraduate trainees are kept. Plan and organise a broad range of complex activity programmes which require the formulation of adjustment of plans e.g. Postgraduate & Undergraduate Teaching Programmes, Royal College Courses and Examinations, Conferences, and the Trusts Resident Doctor Induction. Providing and receiving complex, sensitive or contentious information when dealing with trainees, students, team members, and management where communication, motivational, negotiating skills are required. The postholder would be expected to be the first line of contact for the development of new courses/teachings and/or schools and schemes curricular changes. The postholder will have responsibility for the financial costings of all planned activities, liaising with the Business Development Manager to ensure financial viability of all activity and the effective use of available resources and achievement of financial targets. Responsible for procurement of goods and services where required. The postholder will be expected to provide up to date reports on Educational and Training activity for each of the areas within the Department monthly. Other duties at a comparable level or responsibility as required to meet the needs of the service. Follows departmental policies and procedures. May be responsible for the supervision of staff, first level grievances and discipline. The post holder will be responsible for providing advice or demonstrating own activities or workplace routines to new or less experienced employees in own work area. An ability to exercise judgement when dealing with enquiries to evaluate the situation and resolve problems within their remit, escalating issues appropriately. Ability to work independently, referring to the Business Development Manager when appropriate. Ability to use own initiative when dealing with cancellation/alterations to teaching/courses. The post holder will be guided by departmental Standard Operating Practices and will seek advice where necessary. Ability to work in a busy environment and to meet deadlines. The post holder will demonstrate an awareness of and commitment to departmental policies and procedures and contribute to their development where appropriate. The post holder will create statistical reports from established trainee e-portfolio, departmental data bases and any information/reports required for Quality monitoring purposes. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views of patients and to contribute to service improvements based on patient feedback. Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with their line manager for their own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

JOB PURPOSE/SUMMARY To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder will work within both J95 + J96. J95 is an acute assessment area seeing around 20-30 patients per day and J96 is an area caring for 22 in-patients. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Administrative and Clerical Duties - Record admission, transfer and discharge activity data onto the Trust PAS system. - Arrange patients follow-up appointments using the PAS system and order transport for patients when required. - Record changes to the bed base and inform the relevant corporate team - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff. - Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. - Deliver patients mail. - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse. - Complete electronic admission/bed system as required - Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care Assist in the welcome and reception of patients and visitors into the clinical area Maintain a safe working environment, reporting incidents, accidents, complaints Understand the need to maintain and respect patient confidentiality Participate in in-service training Participate in mandatory training annually Participate in annual performance appraisal Undertake duties on different wards/depts as and when required by service demands Develop good working relationship Participate in appropriate and relevant communications networks Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Respect the contribution of all members within the team and the importance of working together to give patient care. Commitment to contributing to a quality service in an efficient and effective manner. Recognises the importance of confidentiality.

In particular, the post holder will: Provide a high level, professional and confidential service to the Deputy Directors, covering all aspects of secretarial, administrative and organisational support, with a key responsibility being diary management; Provide high quality and efficient project and administrative support, including information management, supporting project reporting and analysis. Organise meetings/events (including those with local sites and other external stakeholders), ensuring attendees receive accurate and timely information and that agendas are circulated in advance Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. Ensuring that all communications materials are up to date and communicated through appropriate channels, liaising with stakeholders where appropriate. Supplying the relevant information required for financial management, supporting the Business Manager raising purchase orders, checking invoices for payment etc. Support the management of projects across the units Have lead responsibility for discrete pieces of work Running and collating reports which may include reports to the Board and senior management as required. Developing and maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team

Please see attached job description for further information about the responsibilities of this role. You can find further details about the role, a letter from the Deputy CFOs and advice on completing your application in the Document to download section. Interested in applying and want to find out more about our team and the work we do? Please email Heather Pittam (Head of Financial Reporting) on heather.pittam@nhs.net if you would like to discuss.

We value the different experiences our people bring to their work. We're working to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances. Which means, we encourage applications from people of all backgrounds and abilities. You can find further details about the role, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description, Assignment Brief and other supporting documents.

JOB PURPOSE/SUMMARY To provide a comprehensive and high quality medical secretarial service to support clinical teams (Consultants, their medical teams e.g. junior medical staff or specialist nursing staff as appropriate) in delivering high quality care to the patients of Leeds and beyond. This role will additionally make a key contribution in improving the patient experience by supporting Directorate teams with the movement of patients through their 18-week pathway or other national waiting time standards as appropriate. The post-holder will: Work as part of a team to ensure that all clinical correspondence is turned around in a timely manner to allow patients to move through their pathway without any delays Work with Consultants and their medical teams. Manage their workload in line with departmental requirements or as identified by the Senior Medical Secretary. Deal with patient enquiries. Play a key role in ensuring that patients move systematically through their pathways by ensuring that the next steps are in the pipeline. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Clinical Correspondence & Support to Clinical Services Typing/proof reading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams. Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets. Support administrative process as deemed appropriate by the PSC. To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: ensuring that follow-up and/or discharge appointments have been made for patients when required escalating to the Patient Services Co-ordinator where appointments have been booked outside the requested timescales). Any other general administrative duties associated with the consultant/clinical team outpatient and inpatient workload. Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel. Liaise with GPs, hospital staff and others on behalf of consultant in relation to clinical workload. Maintaining an effective administration service In conjunction with other Team Medical Secretaries and under the supervision of the Patient Services Co to work collectively as a team proactively planning workloads to meet different deadlines and timescales. Create and maintain appropriate record systems relating to clinical workload e.g. tests and results spread sheets Provide guidance to clerical support officers as necessary. Ensure that health records are tracked on entering and leaving the Department and stored in an appropriate manner in line with Trust Policy and patient confidentiality. Ensure that health records are maintained to a high standard at all times. All documentation and investigation results must be securely filed in the correct section in chronological order. Support Data Quality Indicators by ensuring that patient information is accurate and updated on relevant paper and computerised systems. Access information systems to obtain clinical information as required by the medical teams including investigation results or other information e.g. from results server, PPM or WinDIP. Work as part of the team to ensure that all phone calls are answered within the department during core office hours. Provide information to PSC/Assistant PSC, as appropriate, relating to workload and work outstanding. Provide cover for other team secretaries/clerical staff when on annual leave or sick leave. Additional duties Any other duties that from time to time may be deemed necessary by the Trust/Directorates that is commensurate to the role. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values.

JOB PURPOSE/SUMMARY Pathology Discipline Training Managers provide best practice advice and training management support within a designated area reporting into Service Managers/Operational Leads. Their job purpose is to: Manage all formal pre-registration and post-registration training within the department liaising with other staff as appropriate. Act as the focal point for all issues relating to training and development within the specialty. Facilitate the dissemination of training, competency assessment and development principles and promote a culture of training development amongst staff. Support and promote a continued professional development (CPD) programme within the department. Support compliance against Trust mandatory training targets, receive and distribute Trust training reports across their Pathology specialty including competency performance. Actively contribute towards the general management and development of the department within nationally accepted standards (such as UKAS). Ensure all relevant documentation meets the appropriate standards of all accreditation and professional bodies on all hospital sites within Pathology at LTHT. Maintains the registered training status of the department with the appropriate professional bodies. Develop and promote training management systems within the department and ensure that they are up to date and staff training competencies are recorded accurately, verified and signed off in a timely manner and monitor progress against agreed KPIs. To regularly carry out learning needs analysis to identifying gaps in skills and competencies and identify relevant training to support future planning of services Through participation in the Pathology Training & Development Group provide an effective communication channel between Pathology and their specialty department. Raise awareness and promote training improvement activities and career opportunities within Pathology and their department. To fulfil your people governance responsibilities you will be required to undergo appropriate HR training, for example, in supervisory management. As a senior staff member you will be required to assist in the general management of the department, for example in areas such as basic HR functions, appraisal, incident investigation etc. Any training required for this will be provided, computer skills are essential to carry out your work PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY In order to work effectively in the role you as the post holder must be able to demonstrate a number of attributes and abilities. Principal duties and areas of responsibility may include the following: Having reached the professional level of qualifications and experience of an Advanced Biomedical Scientist the post holder will continue to retain their competencies in their relevant discipline of work. Responsibility for planning training in your given discipline, formulating training plans, securing approval, working with laboratory leadership to implement and monitoring training plan compliance. As a member of the Pathology Training & Development Group contribute to the assessment, development, agreement and implementation of competency assessment in a standardised format and subsequent storage of such information Supporting Service Managers and Operational Leads in the general management of the department. Contributing towards overall service improvement of the department within nationally accepted standards (UKAS) by actively participating in the development of policies and you will lead the implementation of these policies in your specialist area. The post holder will occasionally be involved in the validation and authorisation of results and will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations. Communicating complex scientific/technical information to students, colleagues, other healthcare staff, and other organisations. Scientific practice and research Horizon scanning to research and maintain an in-depth knowledge of contemporary methods and analytical equipment in the area of scientific expertise. To provide lecturing/training to technical, scientific and medical staff. This may be internal within LTHT or externally at other organisations. To maintain an awareness of and give advice regarding the procurement of scientific equipment relevant to the area of expertise. To enter, manage, retrieve and interpret complex patient information using the Laboratory Information Management System (LIMS) To actively participate in the laboratory quality assurance and risk management programmes Governance tasks: Oversight of training competencies requires the post holder to evaluate, review and update relevant standard operating procedures to support LTHT Pathology UKAS accreditation Reporting adverse events in accordance with Trust risk management procedures Supervisory and management tasks: Participates in PTDG meetings providing updates on behalf of discipline, escalating concerns and highlighting opportunities to the wider group Participate in the recruitment and selection process for posts within the area of scientific expertise, in support of Service Managers/Operational Leads Contribute to the performance appraisal process in support of Service Managers/Operational Leads Give technical, scientific, professional and career advice to more junior members of staff when requested Support recruitment to the Pathology profession by providing input to schools and college career fairs Advise managers and individual staff members regarding training and development needs Finance Safe use of expensive and highly complex equipment when working in the laboratory environment Training Systems Oversee the training and competency system and software as a super-user Update the training and competency system as required, uploading new training and competencies and removing as required Oversee development, monitoring and quality/compliance aspects of training system Authorise and approve training and competencies Identify future needs the Pathology CSU will require from the training and competency system Generate system produced reports to identify gaps in competencies Strategy and operational planning Support Service Managers/Operational Leads in the development of operational and strategic plans identifying suitable training to address skills/competency gaps Supports future workforce planning of education development programmes providing advice to Service Managers/Operational Leads of available funding streams Put forward cases for funding for training to support the future needs of the Pathology CSU Contribute to the development of business cases for training when required Technical tasks during processing of pathology samples (ad-hoc) The following describes the range of duties associated with the routine processing of samples as required: Assessing suitability and urgency of pathology samples. Assigning relevant tests and investigations. Prioritising, performing, interpreting, validating and authorizing specialist investigations according to standard operating procedures. Identifying abnormal clinical results Providing technical update information to groups of staff working in the section/department Ensuring that quality standards of the section/department are met Assessing and comparing new equipment and procedures against existing practices Personal To maintain registered status with the Health Care Professions Council (HCPC) or other applicable professional bodies Actively remain up to date with their own training and working practices within specific discipline and to support the management of the Pathology CSU CORE BEHAVIOURS AND SKILLS In order to work effectively in the role of Pathology Discipline Training Manager the post holder must be able to demonstrate a number of attributes and abilities. These will include: Willingness to gain new knowledge through experience, formal study and participation in relevant training schemes To be a leading member of a team providing a specialist clinical technical service To work independently when and as required by the service, for instance when working alone. To communicate clearly and effectively whether orally, graphically or electronically To contribute actively towards the improvement of general service quality by participation in relevant discussions with other team members and leaders of other sections within the speciality To support and implement, in consultation with other managers, changes to policies affecting the service of the department which impact in other areas of the trust. To participate actively in the departmental appraisal scheme To participate actively in other people governance procedures that are consistent with Trust HR policies To undertake tasks that contribute to the general management of the speciality To take account of changes in service delivery by demonstrating a flexible approach to work To foster and promote high professional standards with regard to pathology training and development strategy You will maintain registration with the HCPC as a biomedical scientist and abide by the HCPC standards of proficiency, assuring the quality of your work for patients. In contributing to the quality of a technical clinical service you will understand the requirement to continuously develop appropriate skills and accumulate relevant knowledge whether by formal or in- house training. COMMUNICATION & WORKING RELATIONSHIPS

JOB PURPOSE To be responsible for training and day to day supervision of Biomedical Support Workers within the section To collect, receive and assist in the processing of clinical diagnostic specimens for testing To undertake routine and more complex clinical technical investigations, following standard operating procedures, some of which may be under supervision To communicate effectively with colleagues and other healthcare staff JOB DIMENSIONS As a Biomedical Support Worker Higher Level you will work as a member of the departmental team. As part of the team, you will be expected to perform a range of routine and more complex investigations some of which may be under the supervision of more experienced scientific and technical staff. You will gain the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations, and how to work, often under pressure, either independently or as part of the team. Within the team you may be required to organise the tasks of support workers. You will be required to communicate information, often related to patient management and care, to colleagues, healthcare staff and other organisations KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED In order to carry out the job sufficiently and effectively you will have successfully studied to A-level standard, preferably in sciences or other equivalent qualification. You will develop your competencies and further your knowledge in all aspects of the speciality through practical experience, in house training and structured study subject to the requirements of continuous professional development (CPD). In addition, basic computer skills are essential to carry out your work. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values CORE BEHAVIOURS AND SKILLS In order to work effectively in the role the job holder must be able to demonstrate a number of attributes. These abilities will include: - To gain new knowledge through experience, formal study and participation in relevant training schemes - To become an integral member of a team providing a clinical technical service - To work independently when and as directed by supervisors - To communicate clearly and effectively whether orally, graphically or electronically - To plan the designated workload and assist in the organisation of tasks undertaken by support workers - To work with precision and follow accurately the documented laboratory standard operating procedures - To operate highly complex laboratory equipment safely and efficiently - To input and extract patient data from the laboratory computer system - To demonstrate relevant tasks to others as appropriate - To contribute actively towards the improvement of service quality by participation in relevant discussions with other team members - To remain competent in established procedures and to develop new skills as experience is accrued. - To participate actively in the departmental appraisal scheme - To take account of changes in service delivery by demonstrating a flexible approach to work CORE KNOWLEDGE AND UNDERSTANDING As the job holder you will acquire sufficient knowledge and understanding to: - Carry out a range of basic and more complex technical procedures. This will include instruction in the safe and effective use of highly complex laboratory equipment. You will understand the need to report adverse events in the event of errors and failures. - Participate actively in departmental internal and external quality assurance schemes. Your level of knowledge and understanding will allow you to recognise when expected levels of quality have not been met. - Participate in the maintenance of a safe working environment. This will include an awareness of the hazards associated with your work. In addition you will be made aware of any suitable actions to take in the event of breaches in health and safety. Such hazards include fire, manual handling, breach of security, controlled and uncontrolled exposure to chemical, biological and radioactive materials. - Maintain patient confidentiality. You will recognise the absolute requirement to protect sensitive information that is related to patient care. - Observe the requirements of departmental policies relating to service provision, for example sample labelling and adverse event reporting. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY - To perform, sometimes under supervision, appropriate technical laboratory procedures and tasks that are consistent with the job holders level of knowledge, skills and experience. - To develop your competences in the department and to perform tasks accurately and in accordance with departmental standard operating procedures. - To participate in departmental research and development projects, audit processes and support appropriate clinical trials involving the laboratory - To enter, manage and retrieve patient information using the laboratory computer system. - To communicate accurately sensitive and complex information to users of the service in a manner that is in accordance with departmental procedures - To demonstrate relevant job related tasks to new or more junior staff - To actively participate in the laboratory quality assurance programme - To contribute to general departmental management, for instance, by assisting in the ordering, receipt and control of consumables This list is not exhaustive and the changing needs of the service from time to time may require the development of other appropriate tasks and skills. These will be fully discussed with the post holder in advance of their implementation. The Pathology Department of Leeds Teaching Hospitals NHS Trust is located on several sites. Subject to consultation, the post holder may be required to work in a laboratory based at an alternative site as required by the Laboratory Manager. In addition the Trust requires compliance with a number of corporate policies and procedures. These policies will be discussed with your line manager during your period of induction and further information is available from the Trusts intranet site. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views of patients and to contribute to service improvements based on patient feedback. Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. COMMUNICATION & WORKING RELATIONSHIPS As the job holder you will communicate and work directly or indirectly with a diverse range of other staff. Those shown below are examples: Internal - Junior staff, colleagues, supervisors and managers within the speciality - Pathology staff working in other specialities - Members of clinical teams including nurses, doctors and other practitioners - Administrative and secretarial staff External - Staff in primary care facilities - Staff in other hospitals - Staff in non NHS organizations (for example suppliers of consumables) SPECIAL WORKING CONDITIONS As the job holder you will be required to work in a clinical laboratory environment. As such you will work under controlled conditions where chemical and bio-hazardous materials are handled. For your own safety you will be required to wear appropriate personal protective equipment and for this you will receive training. Frequent periods of light and occasional periods of moderate physical activity related to the functions of the laboratory may be expected.

JOB DETAILS Job Title: General Manager Band: 8c Location: Any Trust site JOB PURPOSE The post holder will manage a clinical service unit or clinical support unit, comprising a number of specialties or support services supporting the Clinical Director, the post holder will be responsible for the overall delivery of service, quality, financial and other targets as determined by the Executive Directors. In partnership with the Clinical Director, the post holder will be responsible for business, workforce and financial planning within his/her own unit, and will work closely with other managers and clinicians to support Trust-wide objectives. JOB DIMENSIONS In partnership with the Clinical Director, responsible for the management of identified clinical and/or related services within a unit Manage the performance of the unit against key targets and measures Ensure that resources are deployed effectively and that robust processes are in place to support the provision of efficient, high quality, services Responsible for relevant capital programmes and associated budgets Ensuring Staff, Patient & Public involvement in service development Developing and sustaining capacity and capability in the unit Ensure that the clinical activities are appropriately recorded in order to maximise income opportunities related to service provision Engaging on behalf of the unit with internal and, where appropriate, external stakeholders; promoting partnerships and co-operative working Ensure business continuity and risk management arrangements are in place in the unit Contribute to the delivery of Trust objectives Please see attached document for full job description and personal specification.

We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help. To be successfully shortlisted for this position, please read the job description carefully, and use your application to demonstrate how your knowledge, experience and skills match the post requirements.

First point of contact for service users, family and carers, responding to a range of enquiries or concerns over the telephone. This may involved arranging for an interpreter. Service users have a range of mental health conditions and or learning disabilities. Processes referrals, letters, emails, reports for clinical staff and Team Manager ensuring appropriate action is taken on the trust patient system. Manages diaries and appointments for clinical staff. Provides comprehensive secretarial service to clinical staff and Team Manager within the team including any appropriate general office duties as required Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying. Please contact the team on 01723580940 if you would like to arrange an informal visit. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Requirements To apply to become a volunteer you must: Be 18 years old or over. Hold a valid, full UK driving licence with no more than three penalty points (please note we cannot accept volunteers with drink driving endorsements until a period of 11 years has expired from the date of the offence). Have access to a car with four or more doors. Have access to the internet and email. Be willing to take part in all stages of the recruitment process. Be a good communicator. Before taking the time to apply, please familiarise yourself with the recruitment process and ensure that you are willing to take part in all stages of the process. We currently have approximately 200 volunteers giving up their time to provide this vital service between the hours of 06:00am and 08:00pm Mondays to Saturdays. There is no expectation on your time as a volunteer, however there is an understanding that you will aim to offer 2-3 days per calendar month to ensure the knowledge and training we provide is kept relevant and up to date. For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.

Job Title: Driver Team: West Yorkshire Urgent Care Base Location: Lexicon House, Leeds Line Manager: Area Manager DBS Check Level Required: Enhanced with adult & child barring check Vaccination Requirements: Covid19 double vaccination recommended This job has been rated as Medium Risk for requiring Hepatitis B immunisation vaccination is recommended, therefore Post Holders will be offered a Hep B immunisation. Flu jab recommended and will be offered. Job Purpose: All Drivers are responsible to the Area Manager for driving the Duty Doctor to home visits and other premises and for patient transport when needed. KEY PRINCIPLES 1. Drive the Duty Doctor to home visits and other premises as directed by the Duty Controller/Team Manager. 2. Drive the vehicle in a controlled and calm manner, observing local speed limits and prevailing road conditions. 3. Collect patients from their home address and transport to their appointment, or from appointment to their home address. 4. Ensure that all procedures around the checking and safe keeping of drugs are adhered to. 5. Ensure that the protocols around the booking in and out and usage of controlled drugs are adhered to at all times. 6. Maintain Pharmaceutical records as required by the company 7. Assist the Duty Doctor in any tasks he/she believes to be appropriate to your capability. 8. Ensure that the Duty Doctor has all the information and available equipment to fulfil his/her role. 9. Ensure patient confidentiality is adhered to at all times. 10. Ensure rota details are checked prior to duty so that you and the clinician are ready for the start of the shift. 11. Inform the Contact Centre if not ready for start of shift and enter details on the handover report. 12. Maintaining the cleanliness of your Local Care Direct vehicle. 13. Maintaining vehicle records as required by the company. 14. Ensuring the safety and good working order of their allotted Local Care Direct vehicle and reporting any faults on an LCD Vehicle check list. 15. Ensuring that the workplace is safe and that any potential hazards/problems are reported via a significant event form. 16. Assist with the implementation of any new measures deemed necessary by the management or LCDs Executive. 17. Make the Area Manager / Duty Team Manager aware of any operational issues as they arise that may impact operational service delivery in real time if urgent or via base Handover form if non-urgent. 18. Reporting any faults on SystmOne which includes connectivity for the laptop, to the Contact Centre Controllers and via Handover Report form at base location AND Significant event form if appropriate. 19. Ensure that there is sufficient stationery, pharmaceuticals or injectables in the vehicles or PCCs. Report any issues to the Area Manager via a significant event form. 20. Working to Standard Operating Procedures at all times and in particular the Driver SOP. 21. Working flexibly such as working at another location or different role to support the business needs on occasions i.e. mobile driver could be asked to cover a Patient Transport Service or Receptionist shift subject to them having received the appropriate training. 22. Maintain a valid smartcard and adhere to information governance rules surround such. 23. Maintain and use own NHS/LCD email account for purpose of receiving communications and updates. 24. Learn and understand National Quality Requirements specific to driving role and work with Management to achieve them. 25. Be aware of and understand vehicle tracking system. 26. Have an awareness of CQC and its purpose and support the Organisations continued registration in doing so. 27. Support collection of Patient Satisfaction data when requested to do so. 28. Ensure regular contact with the Contact Centre at start, finish and during session. HEALTH, SAFETY & SECURITY To report any accidents, complaints, defects in equipment, near misses and untoward incidents, following company procedures. Ensure compliance with Health and Safety at Work regulations. Ensure Health and Safety legislation and company policy is complied with at all times, including COSHH, Workplace Risk Assessment, manual handling and Control of Infection. Ensure compliance with Infection, Prevention and Control guidelines. COMMUNICATIONS & RELATIONSHIPS To ensure agreed lines of communication and reporting are implemented within the team to support all employees understanding LCD business plans, objectives, priorities and changes. To promote effective cross-functional working and that the operational team supports the achievement of objectives, standards and protocols of other LCD areas. To attend internal and external meetings representing LCD and engaging in discussions appropriate to the role and level of the post. PATIENT CARE To ensure that the quality of patient care is firmly at the centre of the organisations objectives and vision. To ensure the management and monitoring of the highest standards or safety and quality in the delivery of healthcare and related services, and manage risk within Local Care Direct. FINANCIAL RESOURCES To ensure financial policies and procedures are maintained and the dental budget is adhered to and that best value for money is achieved. CONFIDENTIALITY To operate and ensure the team operates within information governance protocols and that business confidentiality is maintained at all times. TRAINING To complete the defined company induction programme and core training for this role and mandatory refresher training thereafter and ensure that accurate records of training are maintained. INFECTION PREVENTION AND CONTROL Healthcare workers have a duty of care to patients and are expected to comply fully with the companies Infection Prevention and Control (IP&C) policies and attend/complete IP&C training, for personal and patient safety and for prevention of healthcare-associated infection (HCAI). Knowledge, skills and behaviour in the workplace should reflect this. SAFEGUARDING Individuals have a duty of care to children and vulnerable adults that they come into contact with whilst at work to safeguard and promote their welfare and to work to prevent, recognise, respond, appropriately refer and record potential neglect or abuse, adhering to the companys Safeguarding Children and Safeguarding Vulnerable Adults policies and procedures. MANAGING SELF Ensure that all Driver health and licence checks are complied with. Ensure that continual professional development is maintained and facilitates the ability to provide care to a high standard in a way that is both safe and cost effective. Ensure that mandatory training is up to date and participate in training as appropriate. Effectively utilise time management, organisational, co-ordination and if required - management skills. Identify own professional development needs through the Personal Development Review process (PDR). The main duties and responsibilities shown here are not exhaustive and the postholder will be expected to carry out any reasonable activities according to the needs of the business as directed by the line manager.

Communication/Relationships - The post holder is expected to demonstrate articulate and effective written and verbal communication skills, with service users and their carers and a wide range of other people/professionals. I.T. - The post holder must maintain and produce detailed contemporaneous and accurate records and reports, in accordance with agreed procedures. IT literacy skills and the ability to work with electronic care records. Knowledge, skills, experience Recognised professional qualification - Degree or Diploma Mental Health Nursing. Will maintain current specific professional and legal standards of practice in accordance with professional codes of conduct e.g. NMC. To hold an understanding and knowledge of the problems and difficulties experienced by older people with mental health illness. To have an understanding of the MHA, MCA and DOLS. Knowledge / experience of partnership working with other services. The post holder will engage in the learning of student nurses, professionals, carers and service users and support/supervise junior staff. Development The post holder will participate in service development and ensure that own continuing professional development is undertaken. Planning and Organisational Skills - Ability to assess and plan to meet complex needs and manage complex situations. We welcome applications from people who have a strong commitment to working with older people using evidenced based practice and are prepared to develop their professional skills and knowledge. The post holder must be able to act as a role model for others, and demonstrate a high level of clinical judgment, decision-making and communication skills. You will be part of an MDT consisting of occupational therapists & nurses, with medical support from Sector Consultant Psychiatrists and their colleagues. The service is commissioned to operate over 7 days, 08-20.30 hours weekdays and 10-18.00 hours weekends and bank holidays. The team manages a varied and complex shared caseload which will include completing holistic and specialised assessments and therapeutic interventions, and providing detailed risk management plans. You will liaise with colleagues and attend multidisciplinary meetings. Service User and carer involvement is at the centre of our approach, and this should be reflected in your values and practice. You will act as shift coordinator on a rostered basis, triaging referrals into the team, providing information, support and signposting as required. The right candidate will be supported into the team with an induction and then in developing and furthering their professional skills through reflection in appraisal objectives, management and clinical supervision and further training and development opportunities. We would be delighted to hear from you.