Total 13 job vacancies by Brook Street

We have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice Working for WILLESDEN MAGISTRATES COURT This is a full-time temporary role for an ongoing 6 months with a view to extending the contract further. The responsibilities of the role will include:

This is a criminal court covering low- to mid level offences

Salary: £12.09 rises to 13.98 after 12 weeks in the role p/h (with benefits of pension scheme and holiday.

Hours: 37 hours per week, Monday to Friday, 8:30-AM -4:30PM

role is running till September 2025

Duties:

• Court Clerking which will be a mixture of face-to-face hearings and also via Microsoft teams.
• Working with judges, preparing their documents for cases which are to be either face to face or on Microsoft teams.
• Processing Court orders, liasing with parties within the court
• Will be a mixture of processing work and court clerking
• Scanning documents and transferring files
• Liaising with members of the judiciary
• Uploading documents onto electronic systems/databases
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
• Will be strictly working in the office, not working from home

Skills required:

• Good excel skills
• Good organisation skills
• Good attitude
• Ability to communicate efficiently via telephone, email etc and to remote workforce
• Ability to work on own initiative

A DBS check will be needed before you can start this role, we will process this for you.

if you are successful you will be subject to security checks which take approximately 2-3 weeks to process.

If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!

Please apply online or contact Basheer at Basheer.Dawoud@ brookstreet.co.uk. Please remember to include your mobile telephone number, CV and the role you are applying for.

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Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Court Usher - Ministry of Justice

Location: Wakefield

Pay: £11.44

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the fundamentals of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?

The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. To do so your duties will include but not be limited to:

• Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
• Providing aid to colleagues & judiciary outside of court / hearing times
• General clerical work, including use of computers and Switchboard
• Filling out forms
• Operating recording equipment and maintaining records of recordings of hearings
• Sort and deliver lists of hearings for internal & external notice boards

What's in this for you?

Applying for a Court Usher role offers a unique opportunity to contribute to the smooth functioning of the justice system. As a Court Usher, you play a vital role in maintaining order in courtrooms, guiding participants through legal processes and ensuring the proceedings run efficiently.

This position provides valuable exposure to legal proceedings, enhancing your knowledge of the judicial system and also offers a chance to develop strong organisational and relational skills, as you interact with judges, lawyers and the public.

Serving as a Court Usher not only allows you to witness the legal process first-hand but also provides a sense of civic duty by assisting the administration of justice in your community.

This client would be the ideal fit for yourself if you are pursuing a career in Law, Administration or Criminology as well!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Admin Officer Leeds Bailiff support
The Court House 1 Oxford Row Leeds West Yorkshire LS1 3BG

• Full time in the office
• Monday to Friday - 9am - 5:00pm
• Long term temporary contract, likely to be extended due to business requirements
• £11.59 per hour rising to £11.88ph after 12 weeks.
• Start date- ASAP

Role Overview:
We are currently recruiting for a Bailiff support officer, office-based position at Court site.

Responsibilities include:

• Dealing with e-mails,
• answering telephones,
• processing returns on warrants on bailiffs.
• Preparing paperwork for the bailiff.
• General admin support for the bailiff team will need to be IT confident,
• The bailiffs deal with legal documents and therefore accuracy and attention to details is essential.

Skill and Experience required:

• Great communication skills and excellent telephone manner
• Able to work at pace
• Positive, can-do attitude
• Customer service experience
• Able to multitask
• Strong admin ability
• IT literate, use of Microsoft packages such as Outlook, Word and Excel

If this sounds like the ideal role for you, apply now!

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Court Usher - Ministry of Justice

Location: Sheffield (with travel to other South Yorkshire sites as needed, Barnsley & Doncaster)

Pay: £11.44

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the fundamentals of justice. Their vision is to deliver a world-class justice system that works for everyone in society.

What Will Be Your Day to Day Responsibilities?

The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. To do so your duties will include but not be limited to:

• Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
• Providing aid to colleagues & judiciary outside of court / hearing times
• General clerical work, including use of computers and Switchboard
• Filling out forms
• Operating recording equipment and maintaining records of recordings of hearings
• Sort and deliver lists of hearings for internal & external notice boards
• General clerical work, including use of computers and Switchboard
• Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day

What's in this for you?

Applying for a Court Usher role offers a unique opportunity to contribute to the smooth functioning of the justice system. As a Court Usher, you play a vital role in maintaining order in courtrooms, guiding participants through legal processes and ensuring the proceedings run efficiently.

This position provides valuable exposure to legal proceedings, enhancing your knowledge of the judicial system and also offers a chance to develop strong organisational and relational skills, as you interact with judges, lawyers and the public.

Serving as a Court Usher not only allows you to witness the legal process first-hand but also provides a sense of civic duty by assisting the administration of justice in your community.

This client would be the ideal fit for yourself if you are pursuing a career in Law, Administration or Criminology as well!

Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard 7-14 working days to presume you have on this occasion been unsuccessful.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our Research client has an exciting opportunity for a Compliance Associate to join their Strategy and Operations team and support data work stream and related activities.

Key responsibilities:

• Provide administrative support for data management and other release & compliance activities; including engaging with internal stakeholders to reach effective and timely outcomes
• Engage with and escalate to our Senior Compliance Manager to ensure minimisation of risk, to allow for specialist input, or to allow for additional support to be provided from other Subject Matter Experts

Candidate requirements:

• Previous demonstrable experience in compliance administration and/or support, preferably from within the technology and/or health care industries.
• Strong data input skills
• Good working knowledge of Microsoft Office
• Strong interpersonal, verbal and written communication skills.

This role is PAYE and paying up to £21.50 per hour dependant on experience with a potential 5% bonus.

You will also benefit from paid annual leave, paid sick, paid bank holidays, pension & notice period.

The contract is initially until 30th June 2025, with a maximum potential of 18 months.

This role is based on-site at our client's Cambridge office Monday - Friday each week.

If you want to be part of a company who pride themselves on empowering and inspiring excellence, operating as a Diverse, Equal and Inclusive employer, apply today!

Please do consider applying as early as possible as we will be shortlisting applications as we receive them

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Exciting Administrative Opportunities in Knockbracken Healthcare in South Belfast!

Are you an experienced Administrator looking for a rewarding career with long-term prospects? Brook Street (UK) Ltd is currently seeking dedicated individuals for Band 3's on behalf of our esteemed client for Health & Social Care for Northern Ireland

Why join us?

o Excellent opportunities for long-term employment and career progression.

Requirements:

o Minimum one year`s experience in Administration.
o GCSE Maths and English or equivalent qualification.

Key Responsibilities:

• Undertake a range of admin support duties including, making appointments, maintaining diaries, receiving, processing and distributing incoming mail.
• Co-ordinate and process a range of correspondence in accordance with agreed procedures within area of responsibility.
• Process all referrals received for multi-disciplinary team in a timely and effective manner on Trust corporate systems and local databases.
• Maintain adequate supplies of stock and stationery, and order stock/nonstock items using Trust's E-procurement system.
• Ordering of medical equipment and supplies for use by professional staff, using Trust IT systems.
• Ensure that all systems used both manual and computerised are maintained in an accurate and timely way and in accordance with local policy and procedure.
• Ensure that systems are in place to provide data returns, which support the provision of service reports

Working Hours:

o Band 3 - Monday to Friday, 9 am to 5 pm. Rate of pay is £11.67 per hour and will be paid on a weekly basis
o How to Apply: If you are ready to take on this exciting opportunity, please send your CV to Siobhan via the apply link.

Immediate Start: Our client is eager to onboard the successful candidate promptly, so don`t miss out-apply today!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Would you like to step in to kickstart your career in Care or continue your existing journey working with children?

Are you looking for a flexible and rewarding community-based care support role helping to change young people`s lives?

If you answered `Yes,` we would love to hear from you

Competitive salary - Starting £27,803 + allowances

Allowances:

£1,294 (5%) secure unit allowance or £646 (2.5%) Maple House (based on the starting grade) - payable monthly on start of employment.
£2,482 Enhanced pay rate for unsociable hours (based on normal working pattern, 23 hours per fortnight at enhance rate of pay) - payable monthly, one month in arrears
£1,667 Sleep-in allowance (based on the average of two per month) - payable monthly, one month in arrears

Benefits:

Durham County Council Pension - Contributory career average salary pension scheme
Paid annual leave - 26 days holidays per year (plus bank holidays) increasing to 31 after five years continuous local government service
Provide patient care - Provide care, safety, and welfare for patients.
Dedicated training- Full training and induction to support your patient care journey.
Discounts and schemes - Discounted gym membership, up to 20% off the Dell range of IT products and Car Purchase Scheme.
Employee Assist Scheme


The Role

Brook Street Social Care presents this exciting career opportunity to work with one of our clients in Aycliffe Centre in Durham.

This role is working within a secure children`s home, providing high-quality, specialist accommodation for young people between the ages of 10 and 18. The centre houses vulnerable young people, many of whom have complex problems and need intensive support to help them turn their lives around.



Please Note: During your working schedule, you must be available to work across the following shifts: Rotating Weekday shifts are Monday-Friday 7.30 am-2.45 pm Monday-Friday 2.15 pm-11 pm. Fortnightly weekend shifts will be: Saturdays 8am-1.15pm and Sundays 1.15pm-11pm, Saturdays 1.15pm-11pm and Sunday 8am-1.15pm.



What will be your primary responsibilities?

• Act as a `keyworker` for young people and be a role model with a socially desired behaviour
• Engage, stimulate and appropriately challenge
• To safeguard and provide consistency and stability
• To provide advocacy and act with sensitivity
• Administer medication where needed
• Maintain adequate records and undertake site risk assessments
• Write reports and care planning documentation with the use of IT skills
• Provide stimulating educational and physical activities
• Possess knowledge of the standards within Children`s Homes Regulations 2015

Who we are looking for?

A background in care is not essential but desirable. To apply for this post, you will have:

• A passion for care as well as following compassion in practice.
• Good verbal communication skills to ensure information is shared seamlessly
• The ability to work effectively as part of a team
• The ability to remain calm and manage challenging situations is imperative
• The ability to build rapport quickly and work compassionately with our young people
• A flexible and enthusiastic "can do" approach to work

About Brook Street

We recruit on behalf of some of the country`s best-known organisations for roles across all industry sectors. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers such as yourself and employers in person, allowing us to tailor our approach to their unique requirements perfectly and offer you various job opportunities.

Call Mandy to discuss on: 07483906423

#DCCA12


Click to apply, or call 07483906423

An exciting opportunity to join a well established Estate Agency in the Newport area. We are seeking a proactive and highly organised full time Administrative Assistant with experience in Lettings to join a very happy and busy team. This is a varied and dynamic role that involves providing essential support to office staff and ensuring smooth office operations, an onsite position.

Key Responsibilities:

• General office duties, including typing, copying, binding, scanning, and filing.
• Drafting and sending letters and emails on behalf of office staff.
• Reception duties, greeting visitors, and handling telephone inquiries.
• Maintaining both computer and manual filing systems.
• Liaising with vendors, landlords, tenants, and contractors.
• Handling sensitive information with confidentiality.
• Coordinating office procedures and ensuring efficient workflow.
• Responding to emails, telephone calls, and face-to-face inquiries.
• Updating and improving administrative systems for greater efficiency.
• Managing staff appointments and schedules.
• Organising maintenance, landlord, and tenant requests.
• Assisting with property viewings and negotiating where applicable.
• Key Skills & Requirements:

• Strong knowledge of office administration procedures.
• Ability to manage multiple tasks and shifting priorities.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel and Word).
• Good telephone manner and strong communication skills.
• Experience in managing administrative processes.
• Full UK driving license.

If you are a reliable, detail-oriented individual with excellent organisational skills and a proactive attitude wirth Lettings experience, we would love to hear from you! Apply now to join our team and play a key role in keeping the office running smoothly

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Brook Street are recruiting for a Policy Manager on a temporary contract. Initial contract until end of February 2024.

Location: Bristol
Hybrid Role

Job Description

• Monitoring the current UKRPIF projects, which will involve communicating with project contacts and providing updates to the Head of Research Infrastructure and Associate Director of Research as well as liaising with the Infrastructure team and RE colleagues.

• Supporting the wider team in the development of UKRPIF evaluation framework to provide a programme level evaluation, engaging with stakeholders to implement a successful evaluation.

• Supporting the Research Infrastructure team in delivering UKRPIF

• Supporting the Research Infrastructure team in preparing for Research England's case for funding at the Spending Review including analysis and interpretation of evidence leading to the drafting of papers, evidence and supporting business cases

• Representing the team across a variety of activities including meetings and events with internal and external stakeholders.

Please apply online

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Admin Officer Bradford Bailiff support

Exchange Square Drake St Bradford West Yorkshire BD1 1JA United Kingdom

• Full time in the office
• Monday to Friday - 9am - 5:00pm
• Long term temporary contract, likely to be extended due to business requirements
• £11.59 per hour rising to £11.88ph after 12 weeks.
• Start date- ASAP

Role Overview:
We are currently recruiting for a Bailiff support officer, office-based position at Court site.

Responsibilities include:

• Dealing with e-mails,
• answering telephones,
• processing returns on warrants on bailiffs.
• Preparing paperwork for the bailiff.
• General admin support for the bailiff team will need to be IT confident,
• The bailiffs deal with legal documents and therefore accuracy and attention to details is essential.

Skill and Experience required:

• Great communication skills and excellent telephone manner
• Able to work at pace
• Positive, can-do attitude
• Customer service experience
• Able to multitask
• Strong admin ability
• IT literate, use of Microsoft packages such as Outlook, Word and Excel

If this sounds like the ideal role for you, apply now!

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

The Role:
We are recruiting for an exciting Administrator position (Temp), part of the Her Majesty`s Courts and Tribunals Service admin team. This is an excellent opportunity to work within the Public Sector and provide an essential service that has a diverse organisation with a wide variety.

You will deliver a wide range of admin work; you`ll be contributing towards helping create a more effective, less costly and more responsive justice system for everyone. This includes supporting administration, supporting our independent judiciary and driving improvements across several courts and tribunals in Northampton.

Please Note: You will be working 37 hours per week, Monday - Friday, with a pay rate of £11.88.

These are temporary contracts with a possibility of an extension.

What will be your primary responsibilities?

" Preparing papers and files for court, tribunals, hearings and meetings.
" Producing court/tribunal documents.
" General photocopying and filing.
" Creating and updating records on in-house computer system and data input.
" Post opening and dispatch.
" Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
" Preparing meeting agenda, joining instructions, handouts etc.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.?
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.??
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Temporary Helpdesk Operator

Job Title Helpdesk Operator

4 months assignment with a possible extension

£16.00 per hour (paid weekly)

Facilities Managements purpose is to manage the day to day issues that arise around station assets. FM source, maintain and upgrade station assets as and when necessary. Forecasting asset life spans and working to obtain value for money and using up and coming technology to do so.

Brief Description

Provide an efficient and effective general administrative support service to internal and external customers. The administrative support you bring will make all areas of work progress smoothly from receiving and recording faults from various contact sources, to processing, progressing and issuing permits.

About the role (Internal)

As a Helpdesk Operator, you will act as the first point of contact for all fault related issues ensuring strong and accurate customer focused skills are utilised at all times. You will own through to resolution all incidents and queries that come through to you, making sure the customer is fully updated at each step of the process. Working smartly, you will utilise all departments available to you in order to mitigate any potential or future business impact on the customer.
Key Accountabilities
1. Provide effective first level support for all business related issues and Second line support to customers logging "How do I…?" calls relating to certain standard applications
2. On behalf of customers, own and manage incidents and issues through to completion
3. Accurately log, assign and update call records with all of the relevant information and track through to closure.
4. Adhere to processes relevant to each issue to meet the business need and to minimise business impact.
5. Notify, through escalation, all protracted issues or process failures to the line manager.
6. Responsible for raising user awareness of basic software skills and best practice methods in the use of standard Network Rail software and hardware tools, to improve overall productivity and reduce the number of issues raised.

Do you have…?
* Ability to understand customer requirements and determine support requirements?
* Excellent customer service skills?

* Do you have attention to detail, are you methodical and organised?
* Able to work well within a highly disciplined team under pressure?
* The ability to prioritise competing issues?

Are you…?
* Proficient in the use of Windows 10, MS Outlook, Word and Excel? Desirable: used Concept Evolution

Please Note: This role consists of a 35 hour working week, spread over varied shift pattern and own transport is desirable as public transport is limited.
This is not an IT Helpdesk position.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Temporary Business Administrator (Activity Hub)

9 months assignment with a possible extension

£12.09 per hour after 12 weeks £15.60 per hour (paid weekly)

Monday to Friday 9-5 full time in the office based in Wandsworth

The job holder will be required to carry out the following responsibilities, activities and duties:

• Undertake a share of the transactional activity associated with the Activity Hub. This includes processing most or all of the following categories of paperwork and inputting data ready for checking and onward transmission by the Hub Manager
• Resettlement pathway contracts
• Procurement of Goods for unit
• Regime Monitoring
• Activity Board
• Management Information Systems
• Industries/Manufacturing
• Education Provision
• Activity/Labour Allocation
• Library activities
• Prisoner Pay
• Promote the work of the Unit and provide opportunities for prisoners by helping to arrange and contributing towards:
• o Job club
• o Exit interviews
• o Housing Clinics
• o Induction Assessments

Undertake other administrative tasks including:

• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment
• Complete monitoring returns for area of work
• Input requisitions on to the finance database and process requisitions for defined area of work
• Co-ordinate any awareness sessions for area of work

Please note if you are successful for the role, you would need to undergo a Enhanced level check which can take up to 8 week prior to starting.

Don't delay apply today!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.