Total 7 Transportation / Logistics job vacancies in Subang Jaya

Job Responsibilities :

• Implements plan to assure orders meet specified quality and delivery times and to minimize the total cost of purchases.
• Documents performance to action plans and timelines for assigned sourcing projects.
• Establishes supplier base in conformance with guidance from Marketing Managers.
• Handles requests for information, quotations, proposals, and bidding processes.
• Evaluates current and potential suppliers in coordination with Supplier Quality Teams.
• Negotiates with suppliers to meet quality, delivery, and cost objectives.
• Executes contract negotiation and development in coordination with Marketing Manager
• Drives the parts and process qualification in coordination with China HQ Quality Teams.
• Works with Marketing Manager to guarantee supply for all portfolios.
• Establishes and maintains rapport with all levels of supplier personnel and internal customers.
• Identifies opportunities and implements actions to achieve efficiencies.

Job Requirements :

• Diploma or Degree in supply chain management, logistics or business administration.
• Proven work experience as a sourcing or procurement.
• Familiarity with sourcing and vendor management on Alibaba & China Supplier.
• Understanding of market dynamics and sound business judgment.
• Strong project management and leadership skills.
• Ability to negotiate and sustain networking relationships.
• Comfortable with figures and in collecting, analyzing and interpreting data.
• Solid judgment with the ability to make good decisions.
• Chinese Oral and Written Required.
• Possess Own Transport.
• Willing to travel to China for factory QC.

Attractive remuneration package includes :

• Basic salary.
• Net profit sharing and incentives.
• Mobile allowances.

For the candidate who is interested to join our company, please send in your resume to :

kathy@tisen.com.my (6011-2305 8399) or call into Office (603- 7872 9233).

Job Responsibilities :

• Implements plan to assure orders meet specified quality and delivery times and to minimize the total cost of purchases.
• Documents performance to action plans and timelines for assigned sourcing projects.
• Establishes supplier base in conformance with guidance from Marketing Managers.
• Handles requests for information, quotations, proposals, and bidding processes.
• Evaluates current and potential suppliers in coordination with Supplier Quality Teams.
• Negotiates with suppliers to meet quality, delivery, and cost objectives.
• Executes contract negotiation and development in coordination with Marketing Manager
• Drives the parts and process qualification in coordination with China HQ Quality Teams.
• Works with Marketing Manager to guarantee supply for all portfolios.
• Establishes and maintains rapport with all levels of supplier personnel and internal customers.
• Identifies opportunities and implements actions to achieve efficiencies.

Job Requirements :

• Diploma or Degree in supply chain management, logistics or business administration.
• Proven work experience as a sourcing or procurement.
• Familiarity with sourcing and vendor management on Alibaba & China Supplier.
• Understanding of market dynamics and sound business judgment.
• Strong project management and leadership skills.
• Ability to negotiate and sustain networking relationships.
• Comfortable with figures and in collecting, analyzing and interpreting data.
• Solid judgment with the ability to make good decisions.
• Chinese Oral and Written Required.
• Possess Own Transport.
• Willing to travel to China for factory QC.

Attractive remuneration package includes :

• Basic salary.
• Net profit sharing and incentives.
• Mobile allowances.

For the candidate who is interested to join our company, please send in your resume to :

kathy@tisen.com.my (6011-2305 8399) or call into Office (603- 7872 9233).

工作職責：

• 實施計劃以確保訂單滿足指定的品質和交貨時間，並最大限度地降低採購總成本。
• 記錄指定採購項目的行動計畫和時間表的績效。
• 根據行銷經理的指導建立供應商基礎。
• 處理資訊、報價、提案和投標流程的請求。
• 與供應商品質團隊協調評估現有和潛在的供應商。
• 與供應商談判以滿足品質、交付和成本目標。
• 與行銷經理協調執行合約談判和開發
• 與中國總部品質團隊協調推動零件和製程資格認證。
• 與行銷經理合作，確保所有產品組合的供應。
• 與各級供應商人員和內部客戶建立並維持融洽的關係。
• 識別機會並實施行動以提高效率。

職位要求：

• 供應鏈管理、物流或工商管理文憑或學位。
• 擁有豐富的採購或採購工作經驗。
• 熟悉阿里巴巴和中國供應商的採購和供應商管理。
• 了解市場動態和良好的商業判斷。
• 強大的專案管理和領導能力。
• 談判和維持網絡關係的能力。
• 熟悉數字以及收集、分析和解釋數據。
• 紮實的判斷力和做出正確決定的能力。
• 要求中文口語和書面。
• 擁有自己的交通工具。
• 願意前往中國進行工廠QC。

有吸引力的薪資待遇包括：

• 基本工資。
• 淨利分享和激勵。
• 流動津貼。

有興趣加入我們公司的應徵者，請將履歷寄至：

kathy@tisen.com.my (6011-2305 8399) 或致電辦公室(603-7872 9233)。

Job Description

• With good driving record
• Able to converse in Mandarin
• Perform timely delivery on daily operation
• Ensure all deliveries are conducted in safe and service orientated manner
• Assist with any other operational duties
• To wrap/protect equipment, parts, or material before transportation
• To make delivery of equipment, parts, or material to site for the company use
• Loading/unloading of goods and machines.

Job requirements

• Hard working
• Must Have team spirit
• Responsible and proactive attitude
• must be fit and healthy due to handling heavy medical equipment.
• No colour blinds
• Able to converse in multilingual
• Good team player and able to adapt to a fast-paced environment
• Good sense of responsibility & responsive
• Work independently
• Able to perform effectively in a high pressure and fast paced working environment
• Possessing a valid driving license has advantage

職責：

• 負責爭取新客戶，維護和開發現有客戶。
• 尋找並開發合格的潛在客戶（推銷電話），透過銷售流程將其轉化為潛在客戶和現有客戶
• 定期拜訪客戶以驗證我們的服務水準並開發新的收入來源
• 達到並超越在貢獻和創造收入方面設定的目標
• 建立並執行客戶SOP以確保操作程序滿足客戶期望
• 推廣所有實體的服務和產品，並與其他部門銷售協調銷售工作

所需技能：

• 必須具備至少 3-5 年貨運代理/物流銷售經驗；
• 積極進取的個人，擁有豐富的進出口海運 (NVOCC) 和空運產品知識，以及增值服務 3PL 解決方案的銷售經驗。
• 需要能夠用馬來語和英語進行有效的口頭和書面溝通，熟練中文是一個優勢。
• 了解個人計算機，包括 Microsoft Word 和 Excel 軟體。
• 有亞洲區內貿易通經驗
• 申請者必須有資格在馬來西亞合法工作

我們的好處

• 在職訓練
• 5天工作制
• 我們提供有競爭力的薪酬方案，其中包括對成功候選人的津貼和有吸引力的激勵。

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

About this role

He / She has to deliver Visibility, Proactivity, Reactivity, Optimization and High level of Satisfaction to PRISM's major accounts managed by a 4PL HUB

Monitor the Financial Workflow to Ensure a Full Visibility of transport cost to the Customer

• Pre-invoice based on rates grid from 4PL to 3PL
• Manage pre-invoicing issues
• Provide monthly Reporting
• Receive and archive, manually, actualized 3PL invoices
• Follow-up the automatic (EDI / API) receipt and archiving of actualized 3PL invoices
• Audit invoices versus :
• Planned cost,
• Service Level Agreement,
• Actual execution…
• Manage dispute for invoices with deviations
• Validate unexpected costs such as waiting hours…
• Log reason for additional costs

Deliver Customer Satisfaction

• Manage and supports cost visibility to ensure the best possible service level
• Meets deadlines and ensures completion of customer service tasks within the expected time frames
• Ensure a consistent and pro-active communication flow with the customer
• Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• Prioritizes, resolves and/or escalates issues to secure the customer’s interest
• Represent Prism internally and externally
• Use the tools and communication to react to customer requests
• Act as Single point of contact for the customer
• Identify and record savings (benefits tracking) delivered to the customers.
• provide his/her expertise in invoice audit management
• Use of the technologies to be more efficient and work with the CBS

Contribute to improve Partners and Vendor performance

• Monitor the 3PLs service quality and give feedback to the Operation of Contract manager
• Monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• Provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• Set up and Monitor corrective action plans in agreement with the 4PL HUB manager
• Produce dashboard and KPIs regarding billing audit performance
• Maintain communication matrix

Technical

• Sound educational background or comparable business experience (international trade, logistics, supply chain etc.)
• Good knowledge of Air and/or Sea transportation is a strong asset.
• Proven track record in a similar role, ideally in a Control Tower of 4PL environment
• Minimum of 5 years of transport management / freight forwarding experience (Air & Sea operations)
• Minimum of 3 years of customer service experience

Behavioral

• Good communication skills (English is a must, another language a +)
• Service minded personality
• Hands-on approach and curiosity, can-do and positive attitude
• Problem solving ability
• At ease with Web application and MS Office pack (MS Outlook).
• Ability to work under pressure
• Direct reporting line to the 4PL HUB Team Leader, if any, or 4PL HUB Operation Manager.
• Customer: customer care, operational buyer, transport manager.
• 3PLs: both internal and competitors.

• Dental
• Medical
• Parking
• Birthday Leave
• Festival Leave

Come and join the Prism’s family on this new exciting adventure!

We are expanding our 4PL activity in the Aerospace sector

Do not hesitate to contact us if you are interested to be part of our 24/7 team

Present in 3 continents, PRISM specializes in 4PL supply chain by integrating business and digital experts in the areas of Transport, Customs and Trade, allowing a high level of performance and transformation. We intervene through consulting missions and operations management services and position ourselves as strategic resources effectively engaged in the success of our clients. We follow a principle of obligation of results in which Performance (Ytp), visibility and Compliance prevail.