Research/Senior Administrator
Full-time
Senior Executive
Rossendale, BB4 5SL, England
11 months ago
Research and Governance Assist the clinical research team in coordinating a portfolio of National Institute Health Research (NIHR.....
Research and Governance Assist the clinical research team in coordinating a portfolio of National Institute Health Research (NIHR) studies. Participate in Good Clinical Practice (GCP) training and ensures GCP compliance of self and team. Assist in study set up processes: Expression of interest & study selection documents Liaise with the study sponsor, , relevant support and research teams to assist in the successful set up of new studies. Prepare submissions for local research and development approval Coordinate site initiation meetings Set up the local site file & collate documents Ensure study is correctly set up & data correctly maintained throughout the study Take a leading role in on-going study coordination including: Conduct regular site file maintenance to ensure study essential documents are version controlled and maintained according to regulatory requirements Maintain effective communication between the study sponsor and the clinical research team Support local implementation of study amendments Update quality systems to record study information and enrolled patients details Coordinate and prepare documents for patient visits Respond to patients/carers telephone calls tactfully and professionally Book trial specific investigations and procedures Coordinate study monitoring visits Assist with data queries and AE / SAE reporting Take a leading role in study close out procedures including: Liaise with the sponsor for final monitoring visit Preparing study documents for archiving Assist with data entry according to study complexity and ensure that data is transcribed accurately where required. Support internal audit and monitoring. Service Delivery and Improvement Take a leading role in providing all aspects of general administration and clerical work for the clinical research team including but not exclusively: Document preparation Book couriers & coordinate sample collections Taking phone calls Book Appointments Email correspondence Typing letters Maintaining databases, shared drives, generic email boxes and calendars Filing Patient records requests and collection Gaining consents and/or signatures Office management (including electronic calendar / diary management) Communication and development Facilitate and maintain effective communication within Research & Development and across the areas where you have key working relationships. Cascade information about research activity to the rest of the practice team. Support the practice team with research activity. Maintain effective communication between the research team and patients tactfully and empathetically. Knowledge & training experience Participate in Good Clinical Practice (GCP) training and ensures GCP compliance of self and team. Analytical skills Support local implementation of study amendments. Supporting the clinical research team with data queries and reporting as required. Planning and organisation Resources: Ensuring study and office supplies are maintained. Coordinate & manage expense claims for patients. Ensure that equipment is suitably maintained, and calibration logs completed and up-to date. Liaise with management team on funding and invoicing requirements of studies to ensure timely invoicing and ledger updates. Senior Administration The post holder will be required to: Provide an efficient/audio/copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals etc. in an accurate and quality manner. Use the ERS Choose and Book system to refer into other primary and secondary care facilities. Deal with solicitors and insurance letters requesting patient records. Keep the system up to date and deal with letters and invoices. Record information on a spread sheet correctly and efficiently. Work with the wider practice team to undertake clinical correspondence management, in line with practice protocol. Ensure that any medical forms brought into the practice are dealt with efficiently according to practice policy. Input and receive data from computer and paper systems. Provide cover for members of the secretary team during periods of sickness and annual leave. Provide cover for members of the correspondence team during periods of sickness and annual leave. Assist with clinical correspondence management, in line with practice protocol. Input and receive data from computer and paper systems. Efficiently deal with messages from GPs, nurses and staff outside the practice. Enter coded information into the practice clinical system. Oversee patient call and recall systems for chronic disease management. Scan letters and relevant correspondence into patients notes and workflow Support the Practice Manager and clinical staff with general administrative tasks, as requested. Co-ordinate the delivery of the Quality & Outcomes Framework, Enhanced Services and other quality contract data collection and submissions Identify actions required to maximise achievement against QOF clinical indicators and enhanced services targets. Audit data collection standards in the practice and make recommendations for improvement. Assist in the production of information for clinical audit purposes. Manage data quality issues, providing support and guidance to practice staff in the use of the clinical system to promote quality achievement. Monitor progress of notes summarising within specified timescales Ensure the efficient running of the practice computer system, carrying out searches, audits and recalls. Support and train members of staff in the use of the computer system or processes Participate in any training programme implemented by the practice as part of this employment. Ensure all mandatory training is completed on an annual basis including; safeguarding, confidentiality, equality and diversity Participate in annual appraisal reviews. Any other duties at the request of the doctor or practice manager
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