Total 32 Others level Quality Assurance / Control job vacancies in Plymouth, PL4 7PY

About the role

We are looking for a customer focussed Compliance Investment Manager to join our growing Asset Strategy and Delivery team. You will play a key role in leading PCH’s investment approach to ensure our residents homes remain safe, warm, affordable and sustainable.

Our ideal candidate for this role is someone who:

Has experience of mechanical and electrical and compliance procurement and contract management.
Has extensive knowledge of Electricity at Work Regulations and BS7671 or equivalent gas qualifications
Has experience of contract preparation, documentation and supervision in compliance with the Procurement Act.
About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you:

Flexible working opportunities including flexi-time and hybrid working
Excellent pension scheme with a high level of employer contributions
Free, fully equipped onsite gym and changing facilities.
The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
Free Employee Assistance programme, including free counselling
Free annual flu vaccination
Cycle to Work scheme
The opportunity to work in a beautiful and vibrant part of the Southwest
We support digital working with modern devices/smart phones
It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
Our modern and spacious offices are right on a bus route, and just three miles from the city centre
We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons
To Apply:

If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.

For an informal discussion about this role, please contact Laura Haynes, Head of Asset Strategy & Delivery on 07468533444.

This post is not suitable for job share.

Shortlisting Date: 20th November 2024

Interview Date: 5th December 2024

If you are an apprentice, please ensure that you make the Learning & Development team aware that you intend to apply for this position.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth

Proud member of the Disability Confident employer scheme

Are you a governance professional passionate about making a tangible difference in education? Do you possess the expertise and values-base to lead and shape governance and compliance systems which will support us in our vision of every child in a great school? If so, we invite you to apply for the role of Governance Professional and Compliance Lead.

WeST is a tight-knit family of schools based around natural geographical proximity in the south west. Initially formed as a small multi-academy trust of only two schools in 2011, the Trust as we know it today was launched in 2017 and now comprises 31 schools, of which 8 are secondary and 23 primary. We are ambitious and hold high expectations for the children in our care. We strive consistently to perform in the top 20% nationally.

WeST holds a firm belief in giving each child every opportunity to learn and succeed in all that they do. Whilst we are a family of schools who share common values and beliefs, all our schools are unique and hold their own identity. We believe that by working collectively, sharing what works well and jointly developing best practice, we are stronger together and can provide the very best education for our children in our geographical area.


The role is available on a hybrid basis and, whilst there is an indicative full time working pattern spread across the year, we are happy to discuss a variety of flexible working options that might suit the right candidate.

Working closely with the Trust Board this role offers the opportunity to significantly impact on the education and lives of children within the Trust by leading, developing, monitoring and maintaining WeST's strategic and operational systems of governance and compliance, supporting our mission of empowering children to impact positively on society and upholding our trust values.

It is crucial to us that your values align with ours:

Compassion - Recognising the needs of others and driven by a desire to improve student outcomes and staff well-being
Aspiration - Bringing high expectations and resilience to continuously push for excellence and innovative solutions
Integrity - Acting consistently in the best interests of young people, upholding strong ethical principles and communicating with respect and transparency
Collaboration - Working inclusively and effectively across boundaries to engage with and lead teams in pursuit of a shared vision
Tasked with ensuring exemplary governance and compliance standards across the trust, the Governance Professional and Compliance Lead has a broad remit, including oversight of strategic and operational systems of governance, acting as professional advisor to the Board and leadership of the governance and compliance function with responsibility for overseeing the contracted DPO service, the Trust Policy Schedule and complaints.

For the opportunity to apply your skills in a dynamic, values-driven organisation and join us in shaping the future of education, apply now to become a key driver of excellence across our Trust.

For more information or an informal discussion, please contact Jocelyn Davis, Director of People on 01752 891754 extn. 3909.

We look forward to hearing from you.

Additional Information

Employee Benefits

An opportunity to work flexibly
A highly competitive salary
Local Government Pension Scheme
Cycle to Work and Tech Schemes
Employee Assistance Programme
Occupational Health Services
Corporate Flu and eye care voucher schemes
Staff discount schemes provided via Employee Benefits Choice, Discounts for Teachers and Blue Light
Equal Opportunities

In fulfilling its aims and objectives, Westcountry Schools Trust actively seeks to achieve equality of opportunity and treatment for all members of the trust community.

We will continuously strive to ensure that everyone is treated with respect and dignity. Each person in our trust will be given fair and equal opportunities to develop their full potential regardless of their gender, ethnicity, cultural and religious background, sexuality, disability or special educational needs and ability. The trust works actively to promote equality and foster positive attitudes. WeST is committed to combatting all forms of discrimination by implementing positive policies and practices in compliance with the Equality Act 2010.

Procedures

All appointments are subject to pre-employment checks. That means:

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. A copy of our Child Protection Policy & Safeguarding Policy is attached.

Proud member of the Disability Confident employer scheme

Acorn by Synergie is looking for a Stores Controller on behalf of their client, a Manufacturing Site in Plymouth.

Controller will be responsible for:

1) day-to-day picking materials
2) feeding material to production lines operations of the stores goods inwards and dispatch area

The role will primarily be 5 days (on shift 11:00am-7:00pm) however requires a candidate to be flexible. Role requires to cover sickness and holidays for shifts
(6am-2pm & 8am-4pm) Working week is Monday to Friday

Responsibilities:

* Responsible for kitting Batches and feeding production areas, both inside the clean rooms and packing lines.
* Moving stock and recording actions on picking list (and ERP system once fully trained).
* Control and record movements of direct & indirect store materials & finished goods as per AMS procedures.
* Responsible for receipting goods inwards and making ready finished product for dispatching.
* Deliveries & dispatch - loading & unloading of lorries, wrapping, and strapping pallets.
* Cycle counts and inventory stock checking.
* Responsible for keeping stores / goods inwards / dispatch areas tidy.
* Foster a continuous improvement philosophy.
* Any other reasonable requirement as required to meet the business objectives.
* Provide cover during holidays / sickness.

What we're looking for?

* Experience in supply chain, manufacturing, or a warehouse.
* Understanding of ERP systems and FEFO.
* Forklift licence (beneficial not a necessity)
* Working knowledge of risk assessments and working to standard practices.
* Excellent communication skills.
* Strong attention to detail.
* Strong IT skills.

Apply today!

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

We have an exciting opportunity to join our team as a Recruitment and Compliance Coordinator, the role supports the wider team in attracting and selecting talent into Arrow Support Ltd, ensuring that all compliance standards are met due to the regulated nature of our business. Key Responsibilities: You'll be the first point of contact for new candidates that respond to adverts or applies for positions within the business, you'll manage the selection process, ensuring all new joiners are fully compliant and ready to join our team to support vulnerable adults. Provide a responsive service and working towards a target of first contact to be made within 24 hours of receiving an application or expression of interest. Telephone screen candidates and progress suitable candidates through the selection stages, including conducting a formal interview, documenting the interview outcomes and providing candidate feedback. Use the Applicant Tracking System (ATS) and to track and manage the process of applications and make sure all contact is documented and provide reports as required. Ensure that all CQC and any other regulatory guidelines for safer recruitment are adhered to at all times to including conducting referencing checks, right to work and following up on gaps in employment history and non-compliant references. Obtain compliant documents to submit enhanced DBS checks on behalf of the candidate. Review the outcome of the DBS check and work closely with the Registered Manager to complete additional forms and risk assessments where needed. Participate in the delivery of the induction to new employees as appropriate to your role. Plan and book all new employees onto all necessary training to ensure they are compliant to work for the business. Plan and book all existing employees onto all necessary and recommended training and repeat (renewal) training as required in order for all employees to remain compliant with both minimum and preferred training requirements. Plan and make arrangements for all employees to remain complaint with safe employment standards in order to safeguard the people we support, such as: Liaising with existing employees to organise required document for submission of repeat DBS application Liaising with existing employees to obtain documentation such as new driving license and passport evidence on expiry of old evidence. Complete Share Code checks as requested or required for employment and DVLA status Have an active professional presence in the local community with the purpose of promoting the business and attracting potential employees, including attending local job events, in addition to other attraction methods such as updating Social Media around job vacancies. We'd love to hear from you if you have some recruitment experience, gained in agency or in-house and you'd like to blend your administrative skills, with the compliance element of the role. You will enjoy engaging with candidates, providing a positive experience. You will understand the importance of ensuring an efficient compliance process so that we can meet the needs of our service users. You will join a collaborative friendly team, we are based in Plymouth, PL4 with ample parking. We have a fully assessable office and welcome all suitably qualified applicants to apply. We look forward to hearing from you. #Arrow Arrow Support Ltd provide personalised support services to adults with all disabilities to the highest quality, with the best talent. We have a deep understanding of providing quality care to our service users, and as such, we have an expert team of staff that help to facilitate our core mission.

Contract: MOT Tester
Min 8 hours a day work (overtime available)
Pay from £20- £22 p/h
Roles inside and Outside IR35
Payment via PAYE, sole trader, or limited company
What we require from you
Skills and experience to carry out all aspects of MOT testing, covering both cars and light commercials
5 years' workshop experience in a similar role
City and Guilds / NVQ level 3 minimum
Have a full UK driving license and vehicle
Job Types: Full-time, Part-time, Temporary contract, Temp to perm, Freelance
Part-time hours: 40 per week Monday to Friday

Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Job Title: Customer Assurance Assistant
Salary: £14.06 P/H PAYE Inclusive of Holiday Pay | £16.17 P/H LTD Umbrella
Hours: 37 Hours Per week
Type: Temporary Ongoing
Location: Plymouth, PL6
Start Date: ASAP
Work Pattern: Monday - Friday

We are seeking a motivated and detail-oriented Customer Assurance Assistant to join our client's Customer Experience and Assurance Team. This role is crucial in transforming customer service and ensuring high-quality support within the organization.
Key Duties and Responsibilities:

• Accurately record all customer contact, including complaints, compliments, and Councillor/MP enquiries, and forward them to the appropriate Investigating Officer.
• Monitor responses to customer contact, ensuring all communication between the organization and the customer is properly recorded, and targets are met.
• Perform complaint satisfaction surveys to enhance the customer experience, providing valuable feedback for service improvements.
• Assist in the coordination and delivery of staff training on service delivery developments within the team.
• Provide excellent customer service both face-to-face and over the phone, handling a variety of enquiries from internal and external stakeholders.
• Ensure accuracy in completing Excel spreadsheets and collating information.
• Handle multiple tasks efficiently in a fast-paced reception area, ensuring flexibility to meet the demands of a busy environment.

Qualifications and Experience:

• Proven experience in an office environment, ideally in a customer service role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Experience in maintaining accurate records and working with spreadsheets.
• Demonstrated ability to multitask and prioritize in a busy reception or customer service setting.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Transport Compliance Supervisor

Ernesettle

At Gregory Distribution, we are currently seeking a Transport Compliance Supervisor at our Ernesettle site.

The position of Transport Compliance Supervisor involves:

• Reports and liaises with the Transport Manager to ensure Transport, Driver and MHE compliance processes are being followed and implemented correctly.
• Planning vehicle servicing and repair schedules by liaising with both internal and external maintenance providers.
• Assist, conduct and complete investigation's on incidents, accidents for the Transport Manager.
• Monitor & update internal vehicle & driver compliance systems across a range of customer contracts.
• Working alongside the transport/warehouse team to ensure operational compliance requirements are met on a daily basis.
• Produce and maintain comprehensive KPI and reports related to transport, driver and MHE operational compliance.
• Provide driver training reports to support in arranging training and maintenance booking requirements.
• Liaise with the vehicle asset yearly planner, reports for vehicle servicing requirements such us MOT's, loaded brake tests, weight test & LOLER etc.
• Oversee compliance and Health & Safety issues, ensuring all standards are met.
• Provide timely and professional responses to all queries via email, phone, and face-to-face interactions.
• Conduct driver licence checks using TruLicence.
• Debriefing drivers including going over infringements and ensuring drivers understand the needs of staying compliant with working time directive.
• Complete gate checks with drivers before they leave the depot to ensure we remain compliant.
• Complete Driver licence checks every 6 months as per company policy.
• Training drivers in the use of company phone apps.
• General administration duties to include filing, scanning and data input.

Essential skills required for Transport Compliance Supervisor:

• Proven experience in transport operations and compliance.
• Excellent understanding of DVSA regulations.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with external and internal stakeholders.
• Strong strategic focus and continuous improvement experience.
• Excellent organisational skills and attention to detail, with the ability to manage multiple accounts and priorities effectively.
• Working to deadlines.
• Solution driven and Flexible approach to your work.
• Able to work as part of a team and on own initiative.
• MS packages to include, Word, Excel, PowerPoint and Outlook.

Why Gregory Distribution?

• Salary for Transport Compliance Supervisor is between £30,000pa - £33,000pa, depending on experience.
• Hours of work are Monday to Friday, 08:30hrs - 17:30hrs.
• Additional holiday purchasing scheme*
• Retail discounts with Hapi*
• Retail Trust Wellbeing Support*
• Opportunity to develop your career within an expanding business.
• Excellent holiday allowance and company benefits.
• Life assurance, pension and sickness scheme*
• Christmas Savings Club*
• Black Circle Tyre discount*
• Leading industry qualifications*
• This vacancy is not entitled to the employee referral scheme.
• Free Uniform.
• Strong culture of teamwork.

So if you have the drive to be the best and want to be a part of a flourishing and ambitious company, apply now for this vacancy.

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

Interested applicants for the Transport Compliance Supervisor position should click the apply button below. For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We'll be in touch if we need you.

*Subject to terms and conditions

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We'll be in touch if we need you.

*Subject to terms and conditions

Quality Administrator

Immediate start
Temporary until end of December
Monday to Friday 0800-1600
£12.00 per hour, based in the Roborough area

Job Duties:

* Assisting the team with all general administrative duties as required.
* Electronic filing, scanning, data entry, monitoring emails along with preparing letters
* Inputting data on to excel spreadsheets, data collection, tracking costs

Candidates will need to ideally come from a manufacturing administration background excellent IT skills, good attention to detail have administration experience, candidates will need to be organised and willing to learn new skills .


If you are the right person for this role click apply now or call the Acorn Plymouth office to discuss further

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

Electrical Tester
Plymouth
£35,000

Are you an Electrician looking for localised testing and maintenance work across Plymouth and surrounding areas?

Our client has over 25 years of experience within the building and facilities management industry and has some of the UK largest commercial clients. They can offer localised work, frequent overtime and additional training for those within the company.

You will be required to complete RCD testing, emergency lighting tests as well as pre-planned maintenance of power supplies and various other electrical systems within a major retail chain across Plymouth. You will additionally be responsible for attending breakdowns as part of a 24 hour call out covering the other stores across Plymouth and surrounding areas.

* £35,000
* Company Van & Fuel Card (Personal Use)
* 25 Days Holiday & Bank Holidays
* Frequent Overtime (Including Weekend Work)
* 1 In 5 Call Out Rota
* Additional Training: IPAF & PASMA
* Company Pension Scheme
* Monday-Friday 08:00-17:00

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Electrical Tester
Plymouth
£35,000

Are you an Electrician looking for localised testing and maintenance work across Plymouth and surrounding areas?

Our client has over 25 years of experience within the building and facilities management industry and has some of the UK largest commercial clients. They can offer localised work, frequent overtime and additional training for those within the company.

You will be required to complete RCD testing, emergency lighting tests as well as pre-planned maintenance of power supplies and various other electrical systems within a major retail chain across Plymouth. You will additionally be responsible for attending breakdowns as part of a 24 hour call out covering the other stores across Plymouth and surrounding areas.

* £35,000
* Company Van & Fuel Card (Personal Use)
* 25 Days Holiday & Bank Holidays
* Frequent Overtime (Including Weekend Work)
* 1 In 5 Call Out Rota
* Additional Training: IPAF & PASMA
* Company Pension Scheme
* Monday-Friday 08:00-17:00

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Electrical Tester
Plymouth
£35,000

Are you an Electrician looking for localised testing and maintenance work across Plymouth and surrounding areas?

Our client has over 25 years of experience within the building and facilities management industry and has some of the UK largest commercial clients. They can offer localised work, frequent overtime and additional training for those within the company.

You will be required to complete RCD testing, emergency lighting tests as well as pre-planned maintenance of power supplies and various other electrical systems within a major retail chain across Plymouth. You will additionally be responsible for attending breakdowns as part of a 24 hour call out covering the other stores across Plymouth and surrounding areas.

* £35,000
* Company Van & Fuel Card (Personal Use)
* 25 Days Holiday & Bank Holidays
* Frequent Overtime (Including Weekend Work)
* 1 In 5 Call Out Rota
* Additional Training: IPAF & PASMA
* Company Pension Scheme
* Monday-Friday 08:00-17:00

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

JOB TITLE: Site Quality Engineer

INDUSTRY: Building and Construction

START DATE: ASAP

SALARY BAND: £30,000-35,000

LOCATION: Plymouth

Site Quality Engineer required to Join our clients project in Plymouth. A Site Quality Engineer will deliver ITP and QMP for the areas of work below:- Review signed ITP Actions for each work package within the project Transpose actions to program dates required and relay to site team. Maintain and progress dates of actions to team office site boards. Closely liaise with the Site & Project Managers the above actions from the Organise and communicate with MSC, VSL &Babcock TA's site team, and with client team sign off Hold Points, Actions Document Reviews, and any ITP Interventions.

Experience & Position Requirements:

The Quality Engineer position requires someone with 5 years' experience of this type of role, preferably with a quality qualification and have worked within an MoD or nuclear environment, of handling the full scope of quality documentation for Quality Plans, ITPs and LTQR documentation within a project. BPSS clearance will be required initially. The applicant must be a British National and capable of obtaining SC clearance.

Qualifications, training and technical knowledge

• Trained Internal or Lead Auditor to ISO 9001
• Have a wide understanding of the industry, including knowledge of materials, trades, methods and legal requirements. Excellent working knowledge of industry techniques
• Good knowledge of relevant Health, Safety & Environmental requirements Some knowledge of risk management

Building and Construction Building and Construction handyman (m/f)

Would you like to work for a global market leader in Plymouth?

Do you come from a manufacturing background in quality?

Would you like to earn a basic of up to £45,000 per annum, plus a monthly bonus of up to 10% and overtime

If so then please read on!

Quality Engineer

If you're an experienced and passionate Quality Engineer with an enthusiasm for validating products and processes and a desire to help keep their manufacturing plant running smoothly, then this is the opportunity for you!

Acorn by Synergie is currently seeking a Quality Engineer on behalf of their client to join their team in Plymouth and hit the ground running. They are in need of someone with experience in electronic components who is eager to get to grips with the manufacturing facility and who has a flair for problem solving and root cause analysis.

They are looking for a Quality Engineer who's looking for a fresh challenge and who can bring experience in product and process validation, who's not afraid of a bit of legwork, and who's up for the challenge of introducing new products to the system and keeping track of progress.

As part of the Quality team, you'll be responsible for validating processes before they are put in place within the manufacturing operation, testing out electronics components and ensuring they are up to scratch, and actively performing periodic internal and external audits.

You'll need to be able to assess situations thoughtfully and quickly, and you should have strong communication skills so that you can liaise between the engineering and manufacturing departments

The client offers a competitive salary with ample bonuses and benefits, and the chance to grow and progress your career in the manufacturing and engineering industry.

• 25 days holiday plus bank holidays
• Monthly bonus
• Relocation Package
• Reward and recognition opportunities
• Subsidised canteen
• Private Health Scheme
• On site parking

If you would like to find out more please APPLY!

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Electrical Tester
Plymouth
£35,000

Are you an Electrician looking for localised testing and maintenance work across Plymouth and surrounding areas?

Our client has over 25 years of experience within the building and facilities management industry and has some of the UK largest commercial clients. They can offer localised work, frequent overtime and additional training for those within the company.

You will be required to complete RCD testing, emergency lighting tests as well as pre-planned maintenance of power supplies and various other electrical systems within a major retail chain across Southampton. You will additionally be responsible for attending breakdowns as part of a 24 hour call out covering the other stores across Plymouth and surrounding areas.

* £35,000
* Company Van & Fuel Card (Personal Use)
* 25 Days Holiday & Bank Holidays
* Frequent Overtime (Including Weekend Work)
* 1 In 5 Call Out Rota
* Additional Training: IPAF & PASMA
* Company Pension Scheme
* Monday-Friday 08:00-17:00

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

General admin: Answering the telephone, responding to emails, photocopying, stationery ordering and monitoring, organising meetings. Organising team diaries, including the Director of Improvements. Support the Improvement Facilitator with the coordination of Team Away days. Administer the teams WhatsApp group. Manage the teams shared mailbox. Manage the bookings for the ground floor meeting room. Support the Improvement Facilitator with the 6S methodology management within the Quality Academy office. Electronic systems: Accessing and updating of information via the internal NHS systems. Improvement, Marketing and Communications: Support the Improvement Facilitator with the coordination and planning of the People First training programmes that the team deliver including tasks such as; room bookings, organising refreshments, preparing packs and resources. Support the whole process of designing, creating, printing and distribution of engagement & marketing/ promotional literature including the teams Lightbulb Moments Newsletter and People First posters. Support the use of social media accounts accurately and creatively using inviting language and work with the wider team to identify stories to publicise. Support the development & increase participation of online engagement (Twitter, Microsoft Teams, Zoom, Webinars, YouTube, and the team webpage). Support the smooth running of the Quality Academy monthly People First virtual Report Out session assisting the Improvement Facilitator with coordination of the sessions as well as the sharing of slides during and sharing the recording of the session on the team YouTube account afterwards. Support completing the feedback loop, using analytical skills to conduct post-event follow-up, reporting and analysis to measure effectiveness of the services that the wider team deliver. To provide support in ensuring that the department complies with all Trust policies & in monitoring compliance across the directorate, as a whole. These duties to include the (but not exclusively) the following duties: Administration of the sickness/absence/ annual leave records. Ensure that risks are managed in accordance with Trust procedures. Ensure that all personnel files are managed in accordance with Trust procedures. Continuing Development To maintain personal and professional development to meet the changing demands of the post this may require undertaking qualifications that are not already specified. To keep knowledge current on relevant Acts and Trust policies in relation to Data Protection, Confidentiality, Freedom of Information, etc Any other duties as required by the Department Standard Work Development To support the development and implementation of office Standard Work to help ensure all Quality Academy colleagues are executing tasks following the same rules and processes. Support the wider team with the development and distribution of Standard Work to assist teams across the wider Trust when required.