Overview

Under the National University Healthcare System, the department is setting up the NUHS Institute of Clinical Quality and championing clinical quality and patient-centred care across the Group. You will support the functions of the department in the developing, implementing plans and initiatives to achieve quality and patient safety across the cluster. In carrying out the various duties, you will be required to work very closely including with the senior management, medical professionals, administrators, support staff and related external stakeholders.

The incumbent is to oversee the smooth operations and quality initiatives of the department and, the deputy director has a very important role to keep the office running and ensuring it achieves its objectives.

Job Responsibilities

• Works closely with and assists the HOD to oversee the strategic plans of the office and translate goals into action items.
• Develop and implement strategies for improving patient experience and service quality
• Oversee the strategic framework and keep track of progress of programmes in all the strategic fronts across the cluster.
• Monitor the finances of the office and take charge of all official interactions with external partners, stakeholders, and vendors.
• Manage the performance matrices and BSC commits.
• Responsible for the office communications by helping to curate communications from the office and work closely with the group and institutional communication leads.
• Manage and lead other projects where assigned.

Job Requirements

• Bachelor’s degree, preferably in a healthcare related discipline. Master’s degree strongly preferred.
• Minimum 15 years of relevant work experience in related organisations in large scale project coordination work.
• Good organizational development skills and preferably with good knowledge of the public healthcare setting, experience and familiarity is an important and useful attribute
• Relevant communications experience (preferably in healthcare setting) is an advantage.
• Proven people management experience with excellent interpersonal and communications skills, particularly in written communications.
• Ability to think and work strategically.
• Ability to multi-task in a fast changing environment and work under tight timelines.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

#L1-RT1

Location: Edinburgh Head Office - Hybrid Working

Salary: £37,945 - £40,896 per annum (£19.46 - £20.97 p/h equivalent)

Full Time (37.5 hours p/w) - Permanent

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working with us, you can start your day knowing what you do really does make a difference!

Our Innovation and Improvement Team oversees a range of our quality processes, evaluation systems and practice and learning and development. We’re looking for a Quality and Improvement Manager to join our team consisting of:

Head of Innovation and Improvement
Practice Development Manager
Learning and Development Manager
Impact and Evaluation Lead
If you are looking for a new challenge, then Penumbra may be for you.

Penumbra is one of Scotland’s leading mental health charities, providing a wide range of community based and recovery focussed mental health services. We’re proud pioneers in the peer movement, with 27% of our colleagues employed in peer support roles. Our creative and forward-thinking approach to mental health recovery has earned us the reputation as a key influencer in public campaigning, policy and practice, and a highly respected provider of high quality and innovative mental health recovery services.

As our Quality and Improvement Manager, you will support our services to gather the data and evidence they need to understand both areas of strength, and of challenges, and to create development plans based on this evidence. A key focus will be leading and managing our Quality Assurance Framework. Substantially revised and relaunched in 2023 with a brand new digital resource, this approach allows our services to self-assess against our strategic priorities and core quality areas, combined with objective review by the Quality and Improvement Manager. Other key responsibilities are the oversight of our operational policies and acting as Penumbra’s Data Protection Officer.

You truly will have the ability to influence what we do, developing and implementing your ideas to demonstrate what you can achieve, which will make a difference to the people we support.

As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.

We are looking for a dedicated Quality Control Officer to join our team. The ideal candidate will have 2-3 years of experience in a factory setting and will be responsible for overseeing the quality control processes, specifically in the packing team. The QC Officer will ensure that sampling procedures and quality checks are conducted effectively to meet quality standards.

Key Responsibilities:

• Monitor and oversee the quality control processes within the packing team.
• Ensure that sampling procedures are conducted in accordance with established protocols.
• Conduct quality checks throughout the production process to ensure compliance with quality standards.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Maintain accurate records of quality control activities and report any deviations or non-conformities.
• Assist in the development and implementation of quality control procedures and guidelines.
• Participate in audits and inspections to ensure compliance with regulatory requirements.

• 2-3 years of factory experience in a quality control role.
• Familiarity with workflow processes from sampling to quality completion.
• Educational background in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies, or related fields.
• Strong attention to detail and accuracy in conducting quality checks.
• Excellent communication and teamwork skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
• Knowledge of quality control standards and practices.

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

We are seeking an experienced QC Supervisor (Microbial) with over 5 years of relevant experience and a strong background in team management. The ideal candidate will possess in-depth knowledge of Good Manufacturing Practices (GMP) and will lead a team in ensuring the quality and safety of various materials including starting materials, packaging materials, and finished products.

Key Responsibilities:

• Arrange and oversee sampling and testing for various materials, including starting materials, packaging materials, and finished products.
• Review and manage Batch Production Records, various record forms, and test reports to ensure compliance with quality standards.
• Conduct and supervise microbiological testing of food, traditional Chinese medicine (TCM), and pharmaceutical products.
• Collaborate with cross-functional teams to ensure quality assurance throughout the production process.

Qualifications:

• Minimum of 5 years of experience in quality control, with prior team management experience.
• Strong knowledge of Good Manufacturing Practices (GMP) is essential.
• Background in microbiology, biochemistry, pharmaceutical studies, or related fields is preferred.
• Experience with microbiological testing in food, TCM, and pharmaceuticals is a plus.
• Open to candidates with diverse educational backgrounds.

• A stimulating career opportunity with the market leader
• Be a part of a growing team.
• Work comfortably and confidently in our fun and welcoming environment with a casual attire
• Convenient free shuttles from multiple locations.
• Fast-track your career with our performance-based growth opportunities
• Performance-based bonuses offered at our discretion
• Comprehensive medical coverage available from day one under our company's medical insurance
• Competitive salary depending on experience

Please note that only short-listed candidate will be contacted.

#LI-AA1

Job Summary:

We are seeking a dedicated and detail-oriented QA Assistant to join our QA team. The ideal candidate will have 1-3 years of experience in a manufacturing environment, preferably within the food or pharmaceutical industry. This role involves supporting the quality assurance processes to ensure that all products meet regulatory standards and company quality policies.

Key Responsibilities:

• Monitor and evaluate the production process to ensure compliance with quality standards.
• Conduct regular inspections and tests of raw materials, in-process products, and finished goods.
• Document and report any quality issues or non-conformities observed during production.
• Collaborate with production staff to implement corrective actions and improvements.
• Assist in the development and maintenance of quality control procedures and documentation.
• Participate in internal audits and inspections as required.
• Support training initiatives for production staff on quality standards and practices.
• Maintain a clean and organized work environment, adhering to safety and quality regulations.

• Bachelor's degree in Food Science, Quality Assurance, Microbiology, or a related field preferred.
• 1-3 years of experience in quality assurance or quality control, ideally in the food or pharmaceutical industry.
• Familiarity with quality management systems and regulatory requirements 
• Strong attention to detail and analytical skills.
• Excellent communication and teamwork abilities.
• Proficient in Microsoft Office Suite and quality management software.

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

Beauty Production Quality Department is working with all brands within H&M Group who develop and produce private label cosmetics. H&M Group does not own any factories or production plants; instead, H&M Group works with several independent cosmetic contract manufacturers located mainly in EU and Asia. We are now looking for an experienced Chemist to join our team. Role is located in Dehli, India and will oversee and support the India beauty production.

This role will report to the Global Product Quality Manager for Beauty Production.

You will be responsible for driving implementation of H&M Beauty’s quality requirements, methods and routines to secure a strong and consistent understanding within suppliers and production units.

You will support manufacturers and H&M internal teams during product development and production. You will secure product quality and compliance to make sure products comply with H&M Group requirements.

You set actions in order to solve current and future quality problems/stopped orders/customer claims.

You will be working close together with our in-house chemist team, Quality Managers, Merchandisers, and our contract manufacturers.

Main responsibilities in the role

• Secure regional manufacturer base (have a well-functioning quality management system and comply with GMP requirements)
• Secure that regional manufacturer’s are updated on H&M Group’s requirements and routines
• Work closely with team to secure products from regulatory and quality point of view
• Work proactively to prevent quality issues during development and mass production
• Support during production/order release
• Understand H&M chemical requirements and ensure that all requirements are followed
• Secure that documentation is submitted to H&M from manufacturer’s in time
• Educate, evaluate and support suppliers on how to comply with H&M Group’s requirements
• Support at authority audits, customer questions etc.
• Perform risk assessment
• Review and approve documents such as IN standard test reports, ingredient lists, product information files, etc.

Overview

Vita Green is seeking a dedicated and detail-oriented QA Assistant to join our Quality Assurance team. The ideal candidate will focus on the validation and qualification of facilities and equipment, data analysis, and documentation to ensure our products are consistently produced in compliance with Good Manufacturing Practice (GMP) standards.

Key Responsibilities

• Assist in the validation and qualification of facilities and equipment.
• Conduct data analysis to support quality assurance processes.
• Maintain accurate documentation of QA activities and processes.
• Ensure compliance with GMP standards throughout manufacturing operations.
• Collaborate with cross-functional teams to address quality-related issues.
• Support internal and external audits as necessary.
• Identify areas for improvement and assist in implementing solutions.

Qualifications

• Relevant experience as a Clerk is an advantage.
• 1-3 years of experience in a quality assurance role, preferably in a GMP setting.
• Strong attention to detail and organizational skills.
• Proficiency in data analysis and documentation practices.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

Vita Green is a leading health products company in Hong Kong with global presence. We aim to promote health by producing modern herbal remedies manufactured to the highest western pharmaceutical standards as well as importing quality vitamin and health supplements from USA. 

  

 

Chemist 

Opportunities 

You will be involved in the planning and execution of pharmaceutical development programs for innovative products for the company, and working with a team of professionals to develop platform technology for the company. You will also acquire understanding of the scientific knowledge and technical know-how required for pharmaceutical advanced formulation technology. You will build up strength in the competitive environment of local and global pharmaceutical industries. 

Job Requirements:  

• Degree or above in Chemistry / Traditional Chinese Medicines / Pharmaceutical Science or related disciplines. 

• More than 3 years in HPLC analytical method development in pharmaceutical and TCM area. 

• Familiar with HPLC, LC/MS and HPTLC instrumentation. 

• Independent work with little supervision. 

• Knowledge in traditional Chinese medicine is preferred. Understanding the specific marker of TCM responsible for health function is required. 

• Able to cope with stress and work in an orderly manner. 

Job Duties: 

• Look up literature to derive analytical methods for ID test of R&D newly sourced TCM materials. 

• Perform method development and assay test of markers in TCM extracts and herbs. 

• Operate analytical instruments such as HPLC, LC-MS, and HPTLC etc. 

• Prepare analytical method transfer to the QC team. Maintain a database of records, including methodology and results. 

• Supervise junior staff in performing their tasks. 

• Other R&D duties assigned by supervisor. 

• Candidates with more experiences will be considered as Senior Chemist 

• A stimulating career opportunity with the market leader
• Be a part of a growing team.
• Work comfortably and confidently in our fun and welcoming environment with a casual attire
• Convenient free shuttles from multiple locations.
• Fast track your career with our performance-based growth opportunities
• Performance-based bonuses offered at our discretion
• Comprehensive medical coverage available from day one under our company's medical insurance
• Competitive salary depending on experience

Please note that only short-listed candidate will be contacted.

#LI-ROMSENIS

We are seeking a highly motivated and detail-oriented Graduate Trainee to join our quality control team. As a growing leader in the health products sector, quality management is a top priority, and we're looking for a passionate individual to help us maintain the highest standards.

In this role, you will:

• Assist in sampling and testing of raw materials, packaging materials, and finished products to ensure they meet quality specifications
• Support the QC team in efficiently allocating work and resources to frontline QC staff
• Help develop and review GMP documents like material specs, SOPs, and training materials
• Carefully review batch production records, QC forms, and test reports
• Participate in validation activities, equipment calibration, and product stability studies
• Monitor environmental conditions like compressed air and purified water
• Contribute to the ongoing training and development of the QC staff

• Degree in Chemistry, Chinese Medicine, Microbiology, Biochemistry, Pharmaceutical Studies, or a related field
• 0-3 years of experience in the pharmaceutical industry is preferred, but entry-level candidates will be considered
• Knowledge of chemical and microbiological analysis techniques for TCM and/or pharmaceuticals
• Familiarity with PIC/S GMP guidelines is an asset
• Strong attention to detail, analytical mindset, and a passion for quality

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.

Vita Green Health Product Company Limited, a well-known and respected retail company with over 25 years of success in the health and wellness industry, is seeking an Assistant QC Manager/Supervisor (Chemical). The ideal candidate will be a dedicated, enthusiastic, and qualified individual who shares the company's values and vision. Vita Green promotes 13 proprietary brands and over 150 products that sell worldwide. With a strong emphasis on integrity, the Assistant QC Manager/Supervisor (Chemical) will play a vital role within the company in ensuring the highest standards of quality control are met. 

Responsibilities 

• Assist in arranging sampling & testing for various materials such as starting materials, packaging materials & finished products etc.
• Assist in managing work allocation of frontline QC staff to ensure all QC resources are fully utilized in an effective way
• Devise and review GMP documents such as various material specifications, SOPs, training materials
• Review and manage various Batch Production Records, various record forms & test reports
• Involve in various validation activities, equipment calibration activities and product stability studies
• Assist in EM / compressed air and purified water monitoring program
• Provide and maintain training program for all QC staff with preset schedule
• Assist in Quality Management System Implementation such OOS investigation, Risk Assessment, Deviation & Incident Investigation Management, Product Quality Complaint & CAPA etc.
• Manage a team of 7-10 pax

Requirements

• Degree holder in Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies or related disciplines 
• At least 5 years of experience from either the pharmaceutical/ food industry
• Minimum of 2 years’ experience at supervisory level 
• Experience in microbiological testing of FOOD, TCM and pharmaceutical 
• Familiar with PIC/s GMP is an advantage 
• Proficient in both English and Cantonese 
• Candidates with less experience, will be considered as Sr. Supervisor / Supervisor

Benefits

• A stimulating career opportunity with the market leader
• Work comfortably and confidently in our fun and welcoming environment with casual attire
• Convenient free shuttles from multiple locations
• Fast-track your career with our performance-based growth opportunities
• Performance-based bonuses are offered at our discretion
• Comprehensive medical coverage available from day one under our company's medical insurance
• Competitive salary depending on experience.

#LI-AA1

• Develop and implement quality control processes and procedures to ensure compliance with industry standards and regulations in the pharmaceutical and food sectors.
• Providing guidance, training, and mentorship to ensure the highest level of performance and productivity.
• Conduct thorough quality inspections and tests on raw materials, intermediates, and finished products to ensure compliance with specifications and standards.
• Oversee and manage the documentation and record-keeping of quality control processes, including Batch Production Records, test results, reports, and certificates of analysis.
• Devise and review GMP documents such as various material specifications, SOPs, training materials.
• Involve in various validation activities, equipment calibration activities and product stability studies.
• Manage Quality Management System Implementation such OOS investigation, Risk Assessment, Deviation & Incident Investigation Management, Product Quality Complaint & CAPA etc.
• Manage a team of 30 pax, provide clear direction, set performance expectations, continuous improvement. Ensure all QC resources are fully utilized in an effective way.

• Degree holder in Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies or related disciplines 
• At least 10 years’ experience with minimum 5 years' managerial experiences 
• Proficiency in implementing Quality Management Systems
• Open to non-pharmaceutical and food background candidates
• Excellent leadership, communication skills and people management skills
• Proficient in both English and Cantonese 

• A stimulating career opportunity with the market leader
• Work comfortably and confidently in our fun and welcoming environment with a casual attire
• Convenient free shuttles from multiple locations
• Fast track your career with our performance-based growth opportunities
• Performance-based bonuses offered at our discretion
• Comprehensive medical coverage available from day one under our company's medical insurance
• Competitive salary depending on experience

Seeking for a QA Senior Manager with great interest in developing their career in a stable and sizable, reputable manufacturing company. 

At VitaGreen Group, quality management is one of the most important processes, ensuring that both raw materials and finished products maintain the highest standards of quality. You will be supervising and managing work allocation of the team members to ensure that the resources are well spent. Moreover, you will be also engaging in Quality Management System Implementation, reviewing process of GMP documents, sampling and testing of various materials. If you’re passionate about furthering your career in a robust and respected manufacturing environment, we’d love to hear.

• A Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmacy, Pharmaceutical Studies or Science related disciplines
• Having at least 8 years’ experience in pharmaceutical or FMCG industry, with at least 5 years in a managerial role
• Attentive to details, mature, independent, strong analytical and problem-solving skills, work well in a team
• A good team player and willing to learn to develop yourself
• Particularly interested in growing yourself in a stable manufacturing environment
• Good communicator with other teammates
• Candidates with less work experience will be considered as Quality Assurance Manager

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.

And more!!!!

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

***TELECOMMUTE: This position will work from home 5 days a week. Eligible for the state of Oklahoma ONLY. Candidate will have to pass a WFH speed test.***

*Out of state applications will not be considered.*

This position is responsible for facilitating clinical quality improvement projects and evaluation of Provider/Provider Group compliance with clinical practice guidelines. This role will consult with Medical Groups, physicians, providers, and other resources to assess, plan, facilitate implement, coordinate, monitor and evaluate options and services required to meet clinical quality improvement project objectives.

JOB REQUIREMENTS:

• Registered Nurse (RN), LPN, LVN, Physician's Assistant OR MSW (Master of Social Work)/LCSW (Licensed Clinical Social Worker) or other BH licensure with current, unrestricted license to practice in the state of operations OR Respiratory Therapist with master’s level or above degree
• Medical specialty certification (Certified Professional in Healthcare Quality (CPHQ) or Diabetic Education) OR Bachelor Degree in medical field such as Nursing, Health Care Administration.
• 3 years clinical practice experience.
• 2 years' experience in health insurance or managed care.
• 2 years quality improvement and/or project management experience.
• Experience conducting presentations for member and/or provider training.
• Current unrestricted  driver’s license.
• Ability to travel including overnight stays.
• Verbal and written communications skills.
• Data analysis experience.
• PC proficiency to include Word, Excel, and PowerPoint.

PREFERRED EXPERIENCE:

• Licenses Nurse with HEDIS experience HIGHLY PREFERRED
• Health plan QI (qualify improvement) HIGHLY PREFERRED
• HEDIS audit experience.
• Familiarity with EMR (electronic medical record) and Inovalon (HEDIS software)

We encourage people of all backgrounds and experiences to apply.

Even if you don’t think you are a perfect fit, apply anyway - you might have qualifications we haven’t even thought of yet.

*Sponsorship will not be provided for this role.*

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for monitoring and overseeing the corporation’s, its subsidiaries, and its subcontractors compliance with federal, state and local regulatory and contractual obligations applicable to NM Medicaid and chip programs. This position oversees administration of the compliance program, including identifying potential areas of non-compliance by conducting investigations and/or performing compliance reviews, performing risk assessments, consulting with the business owners to remediate identified issues of non-compliance and reporting compliance metrics, preparing reports and/or disclosures to the board of directors, it committees, compliance committees and governmental agencies, and providing advice and guidance to operational areas regarding proper policies and procedures.

Job Responsibilities

• Provide planning, implementation and monitoring of activities associated with regulatory and contractual requirements for government programs. Develop process and procedure flows to ensure that reports, or specific obligations mandated from government agencies are implemented by the appropriate business areas. Coordinate the development of policies and procedures designed to maintain the accuracy and timeliness of completing contractual requirements. Ensure that the process of filing certification and attestations with the government is documented.
• Analyze and oversee supportive data to prevent regulatory sanctions, foster regulatory relationships and integrate operations with regulatory requirements. This includes coordination with internal departments, i.e. Internal Audit, Special Investigations Department, Legal, as well as subcontractors to align for appropriate information collection and reporting. Work closely with Internal Audit and other business areas for the resolution of audit findings or other issues raised by the Government regarding non-compliance.
• Review and interpret regulatory documentation for adherence to standard criteria. Develop programs to accommodate corporate goals. Review filings made to government agencies.
• Perform reviews of various aspects of government programs and conduct investigations where necessary including investigations of any subcontractor, first tier entities, downstream entities and/or related entities.
• Prepare reports based on the completion of compliance reviews and investigations related to government programs.
• Design, implement, and monitor program projects and initiatives in all aspects of Government Programs.
• Serve as a resource on problematic issues generated from changing laws, regulations and guidance to maintain consistent/accurate interpretations.
• Participate in enterprise-wide initiatives and task forces in order to provide advice and guidance on compliance with government programs requirements.
• Manage reporting system to ensure that all contacts regarding possible non-compliance or misconduct involving a government program are properly logged, investigated and resolved including making recommendations to the Compliance Officer regarding whether disclosure should be made to the government, corrective actions, and disciplinary actions. Maintain documentation for each report of potential fraud, waste and abuse received through any reporting method (i.e. hotline, mail, in-person, exit questionnaires) which describes the initial report of non-compliance, the investigation, the results of the investigation, and all corrective actions and/or disciplinary action(s) taken as a result of the investigation.
• Direct research on laws and regulations to support investigative reviews related to government programs.
• Direct applicable audit functions to support investigative reviews of any potential wrongdoing related to government programs.
• Develop Corrective Action Plans and make recommendations regarding new policies and procedures based on risk assessments, compliance reviews, investigations or weaknesses.
• Identify needs and opportunities for communication to management regarding compliance issues and policies.
• Identify areas for training and communication to employees directly or indirectly related to Government Programs regarding compliance.
• Monitor Fraud, Waste and Abuse program as required under CMS guidelines and Medicaid contract including coordination with Special Investigations Department and Internal Audit
• Provide briefings on government programs requirements to the Compliance Officer, to the Board and its Committees and Compliance committees.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company related business.
• Maintain effective communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Required Job Qualifications:
* Bachelor’s Degree
* 8 years of auditing or investigative experience with a focus in government or compliance reviews.
* 5 years of managerial experience.
* Management and negotiation skills.
* Effective verbal and written communication skills.

Preferred Job Qualifications:
* 3-5 years of experience in a government programs health plan

*This is a hybrid role based in Albuquerque, NM and will sit in this office 3 days/week*

#LI-Hybrid

INJLF

#LI-EL1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Department/Unit:

Perinatal Outreach Ctr

Work Shift:

Day (United States of America)

As the designated Level IV northeastern New York (NENY) Regional Perinatal Center (RPC), Albany Medical Center provides transport and consultation services to all birthing hospitals in a 25-county area of northeastern New York and western New England, and is responsible to provide quality oversight to each affiliate hospital within the region. The RN Regional Quality Specialist works collaboratively with the RPC team and each hospital team to support quality improvement and improve maternal and neonatal outcomes for birthing families.

Salary range: $65,057.00-107,343.00 annually

• Works with Perinatal Outreach team to provide quality oversight to regional affiliate hospitals. Works with affiliate hospital medical, nursing, and quality management staff to identify, develop, and implement perinatal quality improvement initiatives.
• Participates with Perinatal Outreach team in site visit process to affiliate hospitals. Responsibilities include maternal and neonatal case review/preparation, assisting with agenda development, shared facilitation of agenda, identification of opportunities, and follow-up correspondence/support.
• Works with obstetrical and neonatal medical and nursing staff at the RPC to follow maternal and neonatal transports admitted to RPC. Assist with communication to referring obstetrician/pediatrician on status of patient as needed. Assures follow-up and closure of all referrals and issues.
• Serves as a resource to affiliate hospitals and community programs on issues related to perinatal clinical policy/protocol, perinatal quality improvement, and perinatal data. Collaborates with CNS-NPs in Obstetrics and Neonatology at the RPC to support these needs.
• Works with Perinatal Outreach team, including Regional Data Coordinator, in perinatal data review, analysis, and presentation. Serves as a resource/support to RPC staff and regional committees that review and use perinatal data. 
• Works/collaborates to support Quality Assurance/Quality Improvement activities and needs of Albany Medical Center as RPC and is a member of related internal quality improvement teams.
• Works with Perinatal Outreach team to identify perinatal educational needs in the region and serves as a resource/support in developing regional educational plan/programs.
• Collaborates with other professional state and local perinatal programs and associations, representing Albany Medical Center and the region. 
• Coordinator for Albany Med childbirth education classes.

Qualifications:

Registered Nurse with clinical experience in Obstetric and/or Neonatal Nursing required. Masters degree preferred, bachelor's degree required. Hybrid eligible after orientation period.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.