Total 10 engineering job vacancies in Quality Assurance / Control category in singapore, North West

Key Responsibilities:

• Conduct performance testing of SIP/VoIP calls using tools such as SIPp, Spectra, WinSIP, and StarTrinity.
• Develop and execute automated test scripts using Python and Robot Framework.
• Automate API testing and perform load testing with tools like Locust, Blazemeter/Taurus, k6, newman, and jmeter.
• Perform GUI automation testing with TestCafe, Robot Framework, and Selenium.
• Integrate testing within CI/CD pipelines for seamless deployments.
• Utilize Ansible and Terraform for Linux build automation.
• Manage basic Linux and Windows administration tasks.
• Work with various operating systems including Linux (RHEL, CentOS, OEL) and Windows Servers/Workstations.
• Handle DNS, DHCP, LDAP, Active Directory, and other server management tasks.
• Test and troubleshoot telecom applications and protocols such as Metaswitch Rhino, Dialogic Media Server, and SIP/RTP protocols.
• Ensure adherence to ITIL processes and implement security measures/system hardening on telecom applications.

Essential Skills:

• Proficiency in SIP/VoIP call performance testing with tools like SIPp, Spectra, WinSIP, and StarTrinity.
• Strong experience with automation frameworks such as Python and Robot Framework.
• Expertise in API automation and performance testing using Locust, Blazemeter/Taurus, k6, newman, and jmeter.
• Hands-on experience with GUI automation tools like TestCafe, Robot Framework, and Selenium.
• Knowledge of CI/CD test integration.
• Familiarity with Ansible and Terraform for automating Linux builds.
• Solid Linux and Windows administration skills.
• Experience with telecom protocols and applications including Metaswitch Rhino, Dialogic Media Server, and Perimeta SBC.
• Knowledge of ITIL processes and telecom application security hardening.

Desirable Skills:

• SSCA SIP School Certified Associate certification.
• Familiarity with Intelligent Network protocols like INAP, CAP, and MAP.
• Experience using the Metaswitch Scenario Simulator for SIP, INAP, and MAP protocol testing.
• Strong scripting abilities, particularly in Python.

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Supplier Quality Engineering Manager located in Kallang, Singapore.  

Here is a glimpse of what you'll do:

• Collects and understands external and internal customers’ expectations or feedback on supplier quality, and cooperates with other top management personnel in formulating and establishing company policies, operating procedures, innovation plans, and goals for supplier quality.

• Analyzes, evaluates and presents information concerning factors related to suppliers and components such as new regulations, cost of quality, suppliers’ risks, supplier’s performance, and proposals to other members of management team.

• Cooperate with material or purchasing team to establish the supplier quality requirements and agreements.

• Lead SQE team to evaluate, develop, and monitor suppliers and components to ensure they comply with Flex requirements and customer requirements on safety, quality, capability, delivery, environment, society regulation, etc.

• Lead SQE team to measure and track suppliers’ performance and to drive problem solving and continuous improvement.

• Establish and maintain the supplier quality management process and tools, and train SQEs and all peers to ensure compliance of the supplier quality process.

• Commit cross-functional support and form good relationships with internal and external customers in order to maintain a strong support system in the organization, to achieve customer satisfaction and to comply with regulatory requirements

Here are some of our preferred skills:

• Typically requires a bachelor’s degree in related field.

• Typically requires 8 years of experience, and 3 years of managerial experience.

• Internal or external Auditor certificate for ISO 9001 is a must. Lean Six Sigma Green Belt or Black Belt certificates are preferred.

• Able to travel and audit suppliers’ process.

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).