Total 207 job vacancies by Persolkelly Singapore Pte. Ltd.

The role is based in Singapore and will primarily look after the credit control function of several Asia territories and attend to settlement queries within Reinsurance Broking Team.

Credit Control and Liaising Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Manage stakeholders through presentation of facts and data as well as relationship building

Requirements

• Bachelor’s in business / Finance or equivalent or Diploma in any fields
• About 3-4 years of experience handling claim queries / premium queries within Insurance or Reinsurance field
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

The role is based in Singapore and will primarily look after the credit control function of several Asia territories and attend to settlement queries within Reinsurance Broking Team.

Credit Control and Liaising Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Manage stakeholders through presentation of facts and data as well as relationship building

Requirements

• Bachelor’s in business / Finance or equivalent or Diploma in any fields
• 3 years of experience handling claim queries / premium queries within Insurance or Reinsurance field
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy

Position is more of Admin position but the executive is under Compliance and Accounts Facilitation Department.

Job Summary:

You will be part of a dynamic team that spearheads Singapore's development. Among its key responsibilities, the team devises, executes and administers initiatives to grow a portfolio of new accounts as well as to manage and deepen engagements with existing accounts.

Job Description:

You will work with the Compliance & Account Facilitation Team in two main aspects:

• To assist with the implementation of the new portal for our Maritime Sector Incentive schemes. This includes tracking of project progress, supporting User Acceptance Tests and assisting with data migration.
• To extract, analyze, and visualize data of key accounts. Responsibilities include generating insights and supporting data-driven decision-making metrics such as entrenchment indicators.

Requirements:

• Proficiency in Excel and data visualization tools such as Power BI.
• Strong analytical skills.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Descriptions

Responsibilities:

• Act as one of the primary contact points for regulatory bodies, fostering positive relationships with regulators and ensuring open lines of communication.
• Provide regulatory compliance advisory to business and function stakeholders in relation to the Banking Act and its applicable regulations.
• Manage compliance risks and uphold compliance with Singapore regulations for the Bank by ensuring adherence to Compliance policies and procedures, amongst others.
• Assist in addressing queries from the regulators, auditors and authorities, and ensure timely submission.nd help operationalize, where necessary.
• Assist in addressing queries from the regulators,auditors and authorities, and ensure timely submission.

Requirements:

• About 5 years of experience in regulatory compliance or advisory roles in a financial institution.
• Well understanding of regulations especially on Banking Act, and Payments Services Act.
• Experience in dealing with audits and/or regulatory examinations.
• Proactive, highly motivated, and versatile team player, possessing strong communication skills with proven ability to work independently and under pressure.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Stay abreast of regulatory guidelines and Group requirements. Provides regulatory advice to business as required.
• Assist with group compliance monitoring assessment, audit, and annual gap analysis exercise.
• Complete the group Annual Risk & Control Assessment.
• Perform due diligence, AML, and sanction screening checks prior to onboarding new partners and continuous due diligence review for existing partners.
• Fulfill MAS requirement such as keep track of and prepare annual staff declarations, CPD hours and roll out annual compliance training etc.
• Provide 2nd level monitoring and management of compliance on internal policies and procedures, and information security.
• Identify inadequacies and weakness in systems and controls of compliance and Company’s functions and suggest improvements.
• Assist with or take charge of ad-hoc projects or tasks as may be assigned from time-to-time.

Job Requirement

• A Degree or Diploma in law, business, or related field.
• 3-5 years of relevant compliance experience in a financial institution (preferably insurance).
• Professional certification such as ICA Diploma in Compliance would be advantageous.
• An analytical mind and good business sense, able to grasp the complexities of business nuances and balancing that with a keensense of applicable regulations.
• Possess good communication and writing skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Job Requirement

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Ensure that the accounts opened and maintained with the Branch are in compliance with all applicable regulations.

Responsibilities

• Perform enhanced due diligence reviews of HR and PEP clients (For Account Opening and Periodic Review)
• Advise business on compliance and regulatory issues relating to KYC.
• Handles queries from the internal clients (AML Front Control/Front office/ operations)/external auditors and internal auditors in relation to KYC matters.
• Handles internal requests to liaise with IT department regarding system issues and enhancement. i.e. Nepal, Avaloq and Content Manager.
• Undertakes ad-hoc projects and management reporting preparation
• Identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Performing KYC reviews and name hits review promptly

Requirements

• Degree or recognized professional qualifications, ideally in business, accounting or law.
• At least 8 years relevant KYC experience in a financial institution with knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Good communication and writing skills in English.
• Strong analytical and evaluative skills and attention to details.
• Proficient in MS Excel, Word & Powerpoint
• Contribute to execution excellence of the Bank’s new client onboarding process, complying with regulatory requirements, i.e. prompt turnaround time, prompt follow up on pending documents
• Has sound regulatory and Compliance knowledge
• Is able to handle demands from front office and manage the relationships with other stakeholders (e.g. RMs, auditors, management)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Monitor regional trade legislation, regulations, and trends that affect the company's business in the APAC region
• Develop and maintain SOPs and procedures for import and export trade activities
• Supervise a team to manage and execute daily GTC operations across the APAC region
• Oversee and execute compliance screenings for transactions/orders and release export holds to support business operations
• Manage submissions and administration of import/export licenses and other communications with government agencies
• Address and manage inquiries from business stakeholders within the APAC region
• Conduct ad hoc compliance reviews for the company's entities
• Identify areas of compliance risk and suggest process improvements
• Conduct trade compliance training for business stakeholders
• Support the APAC GTC department with ad hoc projects as needed

Qualifications:

• Bachelor’s degree in Business/Economics or equivalent
• Minimum of 8 years of international trade experience (import/export) with strong knowledge of export control
• Familiarity with US Export Administration Regulations (EAR) and Asian export control systems
• Practical knowledge of export compliance screening processes
• Strong ethical standards and a "hands-on" approach
• Working knowledge of relevant trade laws and regulations
• Strong analytical and problem-solving skills
• Proactive, with the ability to manage multiple tasks

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

• End User Development (EUD) using Microsoft VBA (Access/Excel).
• Study user business requirements and develop the application to meet user needs.
• PC, server and network administration and maintenance.
• Provide support to business system and applications.
• Provide IT Helpdesk support to users.
• Collaborate with vendor during project implementation.
• To undertake any other work-related duties that may be assigned by management from time to time.

Requirements:

• Minimum diploma-holder, in a relevant field, from a recognised and reputable institution.
• Minimum of 2 year working experience in application development.
• Familiar with Software Development Life Cycle.
• Strong development skills using Microsoft VBA and willing to learn new programming language and technology such as RPA.
• Experience of developing applications for financial institution is preferable.
• Ability to work independently.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Purpose
The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

The Job

• Provide support for day-to-day operations by assisting in the team’s functions
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company
  approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes
  appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Mon - Fri, 9am to 6pm

Work Location: Eunos

0.5-month completion bonus

Job Summary:

The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

Job Description:

• Provide support for day-to-day operations by assisting in the team’s functions
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Degree Holder in Banking/ Business/ Finances/ Accounting fields.
• 1-2 years of compliance / audit experience in Financial Services or Insurance industry
• CMFAS qualification (M5, M9, M9A and HI) would be an advantage
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
• Strong interpersonal, customer service and communication skills
• Meticulous, professional, able to work well independently and as a team
• Committed and able to interact well with all levels of staff

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Location: Eunos

Contract period: 6 months (0.5 months completion bonus)

Work hours: Mon - Fri, 9am to 6pm

Job Purpose:
The person will conduct agency reviews and trend analysis to identify potential gaps and areas for improvement, and implement enhanced framework for the distribution reps so that they can conduct proper sales advisory processes for their policyholders and provide them with quality advice and suitable recommendations.

The Job:
• Provide support for day-to-day operations by assisting in the team’s functions
• Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
• Ensure timely reviews and follow up with representatives on cases triggered by Company
approved monitoring system, and information via other sources reported to the department
• Assist in developing and implementing communication plans on competency standards
• Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
• Perform trend analysis to detect potential sales advisory and market conduct risks
• Address all queries and concerns from various internal and external stakeholders
• Assist in the execution of special projects / initiatives
• Updating of SOPs and internal guidelines when required
• Perform other work as required to meet business needs
• Takes accountability in considering business and regulatory compliance risks and takes
appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:
• Degree holder and above in related discipline (Banking/ Business/ Finances/ Accounting)
preferred
• 1-2 years of compliance / audit experience in Financial Services or insurance industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an advantage
• Proficient in MS Office (Excel, Word, Outlook and PowerPoint)
• Strong interpersonal, customer service and communication skills
• Meticulous, professional, able to work well independently and as a team
• Committed and able to interact well with all levels of staff
• Proficient in oral and written English

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9935

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• Central area
• Monday - Friday
• 1 year 2 months renewable
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

About the Client: Our client is a reputed Software company in Singapore.

Note: This role is 12 months contract on Agancy payroll

Responsibilities:

Design and develop a new linguistic quality management (LQM) framework, integrating Machine Translation (MT) – AI workflow, measuring success and improving the MT-AI solutions. The framework includes not only translation quality and terminology management, but also country and domain specific localization requirements globally. You will also collaborate with Engineering, Program Management, language/AI/tools service providers and internal stakeholders across the company.

• Design and implement a new LQM framework for diverse content and domains.

• Establish quality measurement strategies for MT-AI solutions.

• Evaluate AI-ML based quality assurance solutions for LQM efficiency.

• Collect and analyze MT-AI output quality data. Develop and execute quality improvement plans.

• Collaborate with the localization MT-AI Engineering to incubate the future MT-AI-LQM workflow models and evaluate the ROI for leadership approval.

• Identify and implement MT-AI-LQM process optimization and efficiency improvements.

• Participate in corporate initiatives to write code/source text with global audiences in mind.

• Foster cross-functional relationships to promote localization best practices and technical improvement.

• Collaborate with global stakeholders and language/AI/tools service providers to ensure alignment with language requirements.

• Lead efforts to maintain localization glossaries, terminology database, style guides and brand voices.

• Manage the LQM budget, including supplier costs and tool investments.

Skills/Requirement:

• 7+ years of experience in the localization industry

• Expert on MT/MTQE/APE (quality estimation/evaluation/automated post-editing), language AI domain, process automation

• Proficient in linguistic metrics for MT quality evaluation (COMET, BLEU, edit distance algorithms, human model evaluation).

• Good Python programming experience

• Strong analytical skills, with experience in reporting and data via dashboards (PowerBI, Looker).

• Extensive experience working on localization platforms, linguistic QA tools, JIRA, Translation Management Systems, and CAT tools.

• Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced, time-sensitive environment.

• Experience working with high-performance Localization & extended teams to manage and resolve issues & escalations.

• Ability to promote a positive and encouraging work environment.

• Attention to detail while being able to see the larger picture.

• Ability to collaborate with multiple stakeholders in different time zones

Interested candidates, who wish to apply for the above position, please send in your resume to megha_meshram@persolkelly.com

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Registration No. R1327254 (Meshram Megha)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

About the Client: Our client is a reputed Software company in Singapore.

Note: This role is 12 months contract on Agancy payroll

Responsibilities:

Design and develop a new linguistic quality management (LQM) framework, integrating Machine Translation (MT) – AI workflow, measuring success and improving the MT-AI solutions. The framework includes not only translation quality and terminology management, but also country and domain specific localization requirements globally. You will also collaborate with Engineering, Program Management, language/AI/tools service providers and internal stakeholders across the company.

• Design and implement a new LQM framework for diverse content and domains.

• Establish quality measurement strategies for MT-AI solutions.

• Evaluate AI-ML based quality assurance solutions for LQM efficiency.

• Collect and analyze MT-AI output quality data. Develop and execute quality improvement plans.

• Collaborate with the localization MT-AI Engineering to incubate the future MT-AI-LQM workflow models and evaluate the ROI for leadership approval.

• Identify and implement MT-AI-LQM process optimization and efficiency improvements.

• Participate in corporate initiatives to write code/source text with global audiences in mind.

• Foster cross-functional relationships to promote localization best practices and technical improvement.

• Collaborate with global stakeholders and language/AI/tools service providers to ensure alignment with language requirements.

• Lead efforts to maintain localization glossaries, terminology database, style guides and brand voices.

• Manage the LQM budget, including supplier costs and tool investments.

Skills/Requirement:

• 7+ years of experience in the localization industry

• Expert on MT/MTQE/APE (quality estimation/evaluation/automated post-editing), language AI domain, process automation

• Proficient in linguistic metrics for MT quality evaluation (COMET, BLEU, edit distance algorithms, human model evaluation).

• Good Python programming experience

• Strong analytical skills, with experience in reporting and data via dashboards (PowerBI, Looker).

• Extensive experience working on localization platforms, linguistic QA tools, JIRA, Translation Management Systems, and CAT tools.

• Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced, time-sensitive environment.

• Experience working with high-performance Localization & extended teams to manage and resolve issues & escalations.

• Ability to promote a positive and encouraging work environment.

• Attention to detail while being able to see the larger picture.

• Ability to collaborate with multiple stakeholders in different time zones

Interested candidates, who wish to apply for the above position, please send in your resume to megha_meshram@persolkelly.com

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Registration No. R1327254 (Meshram Megha)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.