Total 3 Manager level Others job vacancies in Andover, SP10 1RL

Make a real difference to the lives of disabled people

“I am extremely proud to be working for Scope, this has to be the best role in my working adult journey, I love my job and I love working with my team” - Newbury Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

The store recently located in June 2024 so it is an exciting opportunity to develop the new store.

Full job description

Permanent - 35 hours per week

Location - Scope's Andover shop, SP10 1RL

As General Store Manager of Scope's Andover store you'll have autonomy to run the store using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! Every day there will be a different challenge that you’ll find extremely rewarding.

You will:

Oversee all aspects of stock collection, preparation and display and look at ways to build stock donations.
Ensure accurate cash handling, banking and financial reporting.
Recruit, manage, and develop staff and volunteers within Scope’s HR and operational policies and procedures and foster an inclusive team working environment.
Deliver exceptional customer service and engage with the local community to strengthen ties.
Review and implement all relevant Health and safety policies to ensure compliance.
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.

We also ask you demonstrate an appreciation of Scope’s values and ambition of achieving an Equal Future for disabled people.

About You:

As General Store Manager you will:

Have previous fashion and homeware experience and previous experience of managing a large store footage.
Be personable and have excellent customer service skills.
You’ll need a commercial, can-do attitude
Have the ability to work collaboratively.
Have excellent accuracy and attention to detail.
Be proficient in the use of Microsoft Office.
Be numerate and ensure accurate cash handling, banking, and financial reporting.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an Equal Future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email recruitment@scope.org.uk. You can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

35 days annual leave
flexible working (where we can)
company pension
excellent training and career development
strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Link to full benefits package

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an Equal Future for disabled people.
How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form.

Proud member of the Disability Confident employer scheme

We are currently recruiting for a Housekeeper. Are you dedicated, supportive and enjoy seeing how the little things make a difference? Then the housekeeping role is a great role for you. Our homes need passionate and detailed people to help them to maintain a high level of housekeeping so that our residents feel safe and comfortable. As one of the largest healthcare providers in the UK it's important to us to couple great care with meaningful and enjoyable experiences.

As a Housekeeper you will be:

-Responsible for keeping the Home environment clean, tidy and hazard free, e.g. cleaning of equipment and safe disposal of waste and by carrying out all cleaning duties in accordance with worksheet instructions for daily, weekly and less frequent operations

-Overseeing all duties of the domestic and laundry staff team.

-Working as part of the domestic and laundry staff teams as needed.

-Responsible for the duty rotas for domestic and laundry staff and converting these to timesheets for payroll purposes.

-Under the supervision of the Home Manager, able to carry out annual appraisals for domestic and laundry staff. To conduct staff supervision, appraisal and personal development plans.

-Under the supervision of the Home Manager, to organise sufficient levels of materials and supplies for cleaning and laundry staff, whilst being mindful of budgetary control.

-Able to operate an efficient stock control system.

-Ensuring that the Company Policy on Infection Control and Control of Substances Hazardous to Health (COSHH) are adhered to at all times

-Thoroughly cleaning vacated rooms ready for re-occupation.

To succeed you will be

-Able to communicate effectively both verbally and in writing

-Able to work under own initiative and in a fast paced environment

-Polite and courteous, energetic and outgoing

-A team player who engages well with others

-Willing to positively contribute towards enhancing the quality and service levels for all service users

-Able to be adaptive and flexible to cover a range of responsibilities at short notice

If you possess these qualities then experience of working as a Housekeeper isn't necessary. We provide you with excellent learning, development and support opportunities, to equip you with the knowledge and skills to make a real difference in the role.

We offer you a great range of benefits, which include:

-Competitive salary

-Various shifts available including working 3 days on and 4 days off

-Free meals

-Access to excellent training

-Career development opportunities

-Discounts and benefits suited to your lifestyle

-Free onsite parking

-Free uniform

-NEST work place pension contributions

-Long service awards

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD!  This is our purpose.  Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, QUALITY!  It’s that simple.  If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!  Apply today and be part of the ‘Bou Crew!

Position Overview: The General Manager is responsible for the culture and overall leadership and direction of the store. This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability, and the overall experience of the Caribou Brand. This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.

The General Manager is expected to maximize opportunities for sales and traffic growth. A General Manager is a leader in their community, an inspiration to the team and the embodiment of the Caribou purpose: To create day making experience that spark a chain reaction of GOOD.

DOING – What you deliver:

• Demonstrates the DOING of an Assistant General Manager with ease, enthusiasm and excellence 

TEAM

• Models, upholds and implements Caribou policies, practices, and standards
• Ensures the store is fully staffed for upcoming shifts including ensuring that all TM schedules are up to date and writing timely and effective schedules; is planful for the future in staffing including bench planning and development
• Owns the entire recruiting process (job posts, sourcing, timely follow-up, interviewing, hiring and onboarding)
• Keeps the team engaged and energized
• Responsible for execution of Role Based Training and LTO/Promotional Window training
• Demonstrates clear and effective communication to team about expectations and “the why behind the what”
• Keeps accurate records in Workday
• Ensures overall safety of Team Members and Guests
• Coaches, trains, and develops the team to generate their best DOING and BEING during every shift and with every interaction and to foster a culture of growth and career progression
• Delivers proactive, timely, and thoughtful coaching conversations and feedback to support the team 

GUEST

• Exemplifies/embodies incredible guest experience at all times
• Trains and develops team to provide a best in class guest experience
• Demonstrates and teaches guest recovery
• Takes ownership of Guest Satisfaction metrics and results
• Represents Caribou in handling guest complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution
• Is a brand ambassador in the community including involvement, leadership and “being Caribou” in every interaction

QUALITY/SALES/PROFIT

• Consistently acts as the business owner – taking full ownership of the success of the store and team
• Owns the importance and execution of food safety and sanitization, the health and safety of the store, and uses the company supported tools available to accomplish success metrics
• Outspoken and relentless champion of executing standard operation procedure
• Keen aptitude of store systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
• Has deep understanding of P&L to build financial plans and fiscal responsibility
• Creates energy, enthusiasm and focus on meeting and exceeding sales goals
• Demonstrates efficient inventory control and waste management
• Assists with delivery of quality store operations and in-store sales building activities
• Ensures a quality guest experience by driving fast and friendly service, verifies that each product delivered to our guests meets Caribou quality standards and maintains a clean and safe environment according to company and ServSafe guidelines
• Minimizes loss through strict observance of cash handling policies, proper training of team members, and complying with all accounting/banking requirements

BEING – How you show up:

• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Enthusiastically takes ownership of ALL OF IT
• Takes Being Yourself and Making Fun happen to the next level
• Is authentically their BEST self every day
• Creates trust in team (they trust you and you extend trust to them)
• Is the calm amidst the storm, ability to bring calm, focus and perspective to situations - is resilient, durable, unflappable
• Embrace diversity in all aspects of leadership and learning
• Is a change leader and champion, recognizes that all growth is change and all growth is powerful
• Supports GM peers through partnership and collaboration
• Gives and receives feedback with positive intent with a desire to always get better and grow
• Unwavering example of grace and professionalism in challenging situations, handles confidential information with empathy and consistency
• Takes ownership of difficult conversations; does not avoid conflict, but rather seeks to dismantle it

Qualifications:

Required:

• A minimum of 2-3 years of restaurant, retail, or guest service management experience and or combined experience and education
• Experience with sales building, P&L statements, recruiting, and training
• Must be 18 years of age or older
• Has a valid driver’s license and reliable transportation

Preferred:

• ServSafe Certified preferred or certification within 90-days of employment
• High school diploma or GED equivalent

Address: | 1966 Bunker Lake Blvd NW Suite 200 , Andover, Minnesota 55304 |

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

Brand:

Caribou Coffee