Total 12 Others level Business Management / Project / Planning job vacancies in Truro, TR1 3LQ

An exciting opportunity has arisen within the Learning and Development & Organisational team for an enthusiastic individual to join our team as a Business Administration Assistant Apprentice

You will have opportunity to develop the skills that help provide a comprehensive and effective administrative service as well as gaining insight into the provision of education and development within the NHS.

Working as part of a team you will gain experience in a range of different communication techniques with a wide range of internal/external personnel.

This is a full time post of 37.5 hours a week

Provision of a comprehensive and effective administrative service to support the smooth and efficient running of the Learning and Development Department , which is part of the high quality service delivered by our busy HR Directorate.

You will be required to work as part of a team, communicating effectively and courteously with a wide range of internal/external personnel using various IT applications and updating training data.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.



PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 
• Identity Checks 
• Professional registration and qualification checks 
• Employment history and reference checks 
• Work health assessments 
• Criminal record check standards 
• Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 


This advert closes on Tuesday 6 Aug 2024

Come on an adventure and join the C&B Team to deliver eCare support.

Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall, the Isles of Scilly, and the South West Peninsula. The Electronic Patient Record (EPR) Programme, eCare, will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day. We believe the people of Cornwall and the Isles of Scilly, and our staff deserve nothing less.

Key to the success of eCare will be the engagement and involvement of service users and staff in building, then delivering the transformation.

Do you have great customer care and communication skills?

Experienced in using NHS Clinical applications?

Are you an excellent problem solver?

We are expanding the C&B Team for the eCare EPR project and using this recuitment to cover both the project focused support roles and the necessary backfilling of BAU roles.

Unfortunately, due to budgetary constraints we are unable us to support visa sponsorship for this role.

The recruiting panel will therefore only be able to consider applications from candidates that already possess the right to work in the UKfor the duration of the eCare project.

You will need to be able to work onsite in Cornwall as the project needs.

Anyone assigned to eCare will integrate fully into the project, learning the new application and feed back knowledge to the C&B Team as a whole. It's important we all learn about eCare and are ready to support as it goes Live. All C&B Team members will assist one another to achieve our aims. One of the first deliverables for the team is the Data Collection Worksheets that define the data configuration on the new system.

Our team remit covers access to the Application, User support and System Configuration but we may need to evolve this as the project matures. We need to understand this new Application fully in order to assist our Users with any issues and training will be provided. We need to build in good practice in our future Business As Usual processes and adjust to the new application.

You will be working within workstreams on eCare and will be part of the wider project teams. It is very much about cross-team working and progressing the project forward. We are expecting eCare to go live in 2025.

You will be well supported in your role and given any necessary training to develop your skills and knowledge in system administration.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Please see the attached eCare candidate pack.



The Clinical & Business Team provide 2ndline Application support and we are looking to recruit a team to engage on the new eCare EPR. Its an exciting time bringing in a brand new system and configuring it to meet the clinical needs for better patient care. We will also be looking to close down many of our older systems with this move.

During the eCare Electronic Patient Record project the workload will need to focus on supporting the project and getting ready for Go-Live. The team will need to be full time members of the Workstream developing the processes and supporting system design for an agreed area of scope. The team will be Workstream Configuration Analysts and contribute to the data collection worksheets and testing.

Please see job description attached for further details.


This advert closes on Monday 5 Aug 2024

The Clinical & Business Team provide 2nd line Application support and we are looking to recruit a team to engage on the new eCare EPR. Its an exciting time bringing in a brand new system and configuring it to meet the clinical needs for better patient care. We will also be looking to close down many of our older systems with this move. During the eCare Electronic Patient Record project the workload will need to focus on supporting the project and getting ready for Go-Live. The team will need to be full time members of the Workstream developing the processes and supporting system design for an agreed area of scope. The team will be Workstream Configuration Analysts and contribute to the data collection worksheets and testing. Please see job description attached for further details.

PLEASE NOTE: To view the full job description and person specification, please view the supporting information. To be an employee of the NHS you need to successfully complete the following: Identity checks Professional registration and qualification checks Employment history and reference checks Work health assessments

Initiate projects as directed by the Senior Project Manager, Senior Programme Manager. Arrange, chair/participate in and document structured project meetings, and collective discussions with customers, patients, suppliers and system users. Assess project priorities with the Senior Project Manager or Programme Manager, when conflict arises. Responsible for the production of the specification and design/modification of information systems, including overseeing development work. Undertake impact analyses to feed into service changes required after project delivery. Responsible for regular creation, ownership and management of all core project documentation including project plans, risk, issue logs, meeting minutes, project budgets using Microsoft Office applications or other software tools. Create, direct and motivate representative project teams. Allocate, schedule and monitor team members work, and the day-to-day coordination of their planned tasks to meet the project targets. Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, delivery and ongoing service, according to policy of the customer organisations. Ensure that quality standards are maintained throughout, such that each project deliverable is fit for purpose and meets its documented requirement. Defining and managing project risk parameters, instigating contingency plans and escalate as necessary to the Senior Project Manager, Programme Manager or Project Board.

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Work health assessments Criminal record check standards Right to work checks For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants. We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Identify, analyse and document the project requirementsManage a number of concurrent work streams, as identified assigned by group members. Working across different disciplines and care groups, ensuring effective and regular communication at all levels with all interested parties.Co-ordinate and manage internal and external parties to ensure their effective involvement in change management. Ensure that quality standards are maintained throughout, such that each work stream deliverable is fit for purpose and meets its documented requirement. Define project risk parameters and escalate to group members where necessary, instigating contingency plans where appropriate. Create, direct and motivate representative project teams, schedule and monitor their work giving support where necessary. Identify, in conjunction with the working group, the benefits to be realised by meeting the project requirements, and the key success factors to be used to measure the project. Present project aims and objectives in a way that engenders enthusiasm and commitment and continue this with regular updates as defined by the programme boardWork with appropriate operational teams to ensure a smooth handover of the project.Develop and implement procedures and guidelines supporting the policies and strategies, around new services and changes to existing services working closely with service managersDevelop and present business case(s) and where required, financial project summaries to programme board and other relevant groupsManage all changes in project scope to ensure that the project remains deliverable within the estimated parameters using recognised tools to monitor deviation and exceptionUndertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project deliveryArrange, chair /participate in and document structured project meetingsComplete all mandatory departmental and national documentation within specified timescalesLead in the measurement of benefits realisation once the project has been satisfactorily implemented.Manage any project budget reporting into programme boardAssist services in establishing any new procurement or supplies; using national contract frameworks where appropriateDevelop, monitor and measure suppliers to ensure the contracted products/services are developed and delivered as planned alongside managers for ongoing service deliveryGeneralSupport staff, who might be working in very stressful circumstances, in an efficient and empathetic way, in the use of new working practices To support the Care Groups to embed change as a result of the programme. To support the Care Groups in facilitating service changes in outpatients, to help inform change. To co-ordinate Headland Unit space to optimise patient throughput. To use project management skills to implement change. To establish and maintain strong and effective communication links across the whole health community to enable delivery of the programme. To utilise analytical, persuasive and negotiation skills in order to support the change and enable resolution of complex operational issues relating to planned care. To ensure all changes made are in line with the key aims of the programme and health community strategy, adapting where necessary.

PLEASE NOTE: To view the full Job Description and Person Specification, please click view the supporting document on the right hand side To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Work health assessments Criminal record check standards Right to work checks For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

To liaise with all disciplines of staff throughout the Trust and promote user satisfaction. Maintaining currency of records, filing and information systems. To provide an accurate data handling and management reporting service. To provide secretarial cover for the department as required (typing, photocopying, note taking, filing and general office duties). To undertake training in Admin and Clerical systems and to train others as required. To carry out other duties as may be required from time to time by senior management within the Royal Cornwall Hospitals NHS Trust. Foster and maintain good working relations with colleagues, managers, customers and staff at all levels and at all times. To be able to raise requisitions on the Unit 4 system.

Love keeping people organised? We have just the role for you! Following retirement of the current postholder we have an exciting opening within the Commissioning, Performance and Intelligence team for a self-starting, effective and efficient Business Administrator.

You will be part of our function's Management Team, providing comprehensive administrative support for the senior team. Day to day will be varied including diary management, personnel administration as well as administrating a wide range of internal and external meetings. You should thrive under pressure and be able to respond well to changing deadlines and priorities. In turn, we provide a positive work environment (ask to see our Staff Survey results!), offering hybrid and flexible working.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

We employ approximately 6,700 staff and have a budget of approximately £580 million. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Receive and make telephone calls in accordance with Trust Policy and in an appropriate manner.

Maintain good communication and relationships with the CPI teams, as well as corporate and Care Group operational teams.

Manage workforce administration in a confidential and sensitive manner.

Maintain absolute patient confidentiality at all times in accordance with Trust Policy and the legal framework such as the Data Protection Act.

Utilise excellent keyboard skills to produce clinical and routine correspondence to health professionals, patients and their

Utilise Trust information systems for purposes such as the creation of correspondence, to book appointments and to answer queries.

Pro-actively ensuring that you attend, participate and complete all Trust Training requirements and complete a Performance Development Review in line with Trust Policies.

Please see full attached job description


This advert closes on Monday 1 Jan 2024

Receive and make telephone calls in accordance with Trust Policy and in an appropriate manner. Maintain good communication and relationships with the CPI teams, as well as corporate and Care Group operational teams. Manage workforce administration in a confidential and sensitive manner. Maintain absolute patient confidentiality at all times in accordance with Trust Policy and the legal framework such as the Data Protection Act. Utilise excellent keyboard skills to produce clinical and routine correspondence to health professionals, patients and their Utilise Trust information systems for purposes such as the creation of correspondence, to book appointments and to answer queries. Pro-actively ensuring that you attend, participate and complete all Trust Training requirements and complete a Performance Development Review in line with Trust Policies. Please see full attached job description

Love keeping people organised? We have just the role for you! Following retirement of the current postholder we have an exciting opening within the Commissioning, Performance and Intelligence team for a self-starting, effective and efficient Business Administrator.

You will be part of our function's Management Team, providing comprehensive administrative support for the senior team. Day to day will be varied including diary management, personnel administration as well as administrating a wide range of internal and external meetings. You should thrive under pressure and be able to respond well to changing deadlines and priorities. In turn, we provide a positive work environment (ask to see our Staff Survey results!), offering hybrid and flexible working.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

Receive and make telephone calls in accordance with Trust Policy and in an appropriate manner.

Maintain good communication and relationships with the CPI teams, as well as corporate and Care Group operational teams.

Manage workforce administration in a confidential and sensitive manner.

Maintain absolute patient confidentiality at all times in accordance with Trust Policy and the legal framework such as the Data Protection Act.

Utilise excellent keyboard skills to produce clinical and routine correspondence to health professionals, patients and their

Utilise Trust information systems for purposes such as the creation of correspondence, to book appointments and to answer queries.

Pro-actively ensuring that you attend, participate and complete all Trust Training requirements and complete a Performance Development Review in line with Trust Policies.

Please see full attached job description


This advert closes on Thursday 30 Nov 2023