Total 68 Manager level Legal / Public / Security job vacancies in Commonwealth, South West

Head of Enterprise Security Architecture

Location: UK / Hybrid - with some travel

National Highways have an exciting career opportunity to join us as Head of Security Architecture. Reporting directly into the Chief Security Officer you will oversee and lead the provision of security architecture services to change initiatives, aligning and coordinating with wider architecture governance functions to advise on and deliver a comprehensive enterprise (IT) and operational technology (OT) security architecture which reduces both the probability and impact of a cyber attack against to National Highways.

This is a hybrid role which can be based from any main National Highways office - (40% office based)

Please note we require the successful candidate to be SC cleared or willing to go through checks at the time of onboarding.

What you'll be leading on

• Own, improve and articulate the Highways England enterprise and operational technology security architecture.
• Oversee wider architectural governance functions, ensure all change initiatives are reviewed and supported to ensure alignment with the enterprise and operational technology security architecture.
• Set the direction for external partners to influence cyber security related regulatory requirements and ensure that change initiatives are aligned with those requirements.
• To be accountable for overseeing and maintaining appropriate technical security guidance documentation in support of wider security policies.
• Maintain the effectiveness of core enterprise and operational technology security capabilities.
• Anticipate technology trends, future threats and capability requirements. Assess their business value and initiate team and wider capability development to address these.
• Manage, decide mitigations for and resolve architecture/cyber security related risk

To be successful you'll need

• HoldrelevantCyber Security qualifications in either of the following:
  • BSc / MSc in Cyber Security, Computer Science or related subject;
  • CISSP, GICSP, Senior CCP (Architect) or similar Security Architecture qualification;
  • CCSP, CCSK or similar Cloud Security qualification
• Have a demonstratable track record of leading a team of Security Architects along with a background of delivering security architecture in both OT and IT domains
• Experience of working at an enterprise level as a member of an organisation's architectural governance apparatus
• Experience of delivering security architecture to meet NCSC Cyber Assessment Framework requirements
• To be able to translate security impacts into business consequences
• The ability to take business requirements and propose corresponding security requirements
• Have strong commercial acumen with the ability to work with suppliers to drive cost effective solutions for National Highways
• To be able to produce detailed written briefs and to conduct concise verbal briefings to senior stakeholders

A bit about us

The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way. Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

Want to know more?

To request a copy of the role profile, please contact quoting reference number 5792

Proud member of the Disability Confident employer scheme

Probate Team Leader
£32,000 - £40,000 plus excellent benefits (Work Level 6A)
Full time, 37.5 hours, or part time 22.5 hours available
Bristol and Sheffield - We're now working in a hybrid way, with colleagues dividing their time between working from home and 3 days a week in either of our office locations.

We're looking for a legal manager to join our probate operations team.

In this role you'll coach, mentor, and develop your team to deliver quality legal advice, strong case progression and great client service. You won't need to source your own work, or bring a following of clients with you. And you'll be joining a fast growing, innovative legal business where we use technology to respond to the changing needs of our clients.

What you'll do

* lead, develop and motivate your team to deliver performance targets
* take responsibility for all line management duties for your team
* drive and improve the quality of all legal work carried out within the team, providing legal and technical audit support to case managers
* champion client focus and the delivery of outstanding service
* identify areas for continuous improvement and help to positively implement change in the team and the wider department

This role would suit people who have

* excellent technical probate knowledge with the ability to understand legal issues and resolve them through expert support
* the ability to support, mentor and develop colleagues to improve their performance
* a passion for delivering outstanding client service
* strong analytical skills with the ability to use management information (MI) effectively

Why Co-op?

Our legal team is the number one market leader in probate. Here you'll do work that matters. Co-op is an organisation with a purpose beyond profit, and by contributing to our success you'll help us to realise our vision of co-operating for a fairer world.
You'll also get a package that includes:

* an annual bonus scheme (dependent on personal and business performance)
* a pension with up to 10% employer contributions
* 28 days holiday plus bank holidays (rising to 32 in line with service)
* wellbeing benefits to support your physical financial and mental health
* coaching, training, and support such as study leave, to help you develop your skills and progress your career
* discounts on Co-op products and services

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

“When you believe in the power of LEAP, it’s easy to help our network of lawyers believe too.”

CLIENT RELATIONSHIP MANAGER, Sydney Australia

·        Our Client Relationship Managers ensure long-term retention of our clients, maximising their satisfaction of, and loyalty to LEAP.

·        Work for a Culture that values its Employees

·        Full-time, hybrid

ABOUT LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE CLIENT RELATIONSHIP TEAM

Our Client Relationship Managers are the passionate product experts building trusted client relationships that turn new and existing customers into proud LEAP advocates. A team of friendly, caring problem solvers who thrive on helping others.

Reporting to the Director of Client Engagement, you will be involved in aspects of support, account management, product and feature demonstration, education of clients and more. 

Our Client Relationship Managers ensure long-term retention of our clients, maximising their satisfaction of, and loyalty to, LEAP and minimising client churn. They effectively engage with at-risk clients to win their confidence and to develop successful product adoption and retention strategies.

WHAT YOU’LL DO

·        Maximise the productivity of clients using LEAP by confidently demonstrating new features, products and add-ons

·        Build trusted relationships by understanding the client’s challenges and needs and provide/facilitate effective solutions

·        Work with key stakeholders (Principals and Practice Managers) to suggest improvements to productivity and utilisation using LEAP features and products

·        Identify at-risk accounts by monitoring and analysing “Client Health” metrics, NPS results and other feedback to identify clients who are not realising the full benefit from their investment in LEAP

·        Collate positive client testimonials for use in marketing material

·        Represent the voice of the client to provide input into LEAP Dev, Marketing and Sales

·        Collaborate closely with Implementations, Renewals and Companion Product teams to address issues and to identify expansion / upsell opportunities

·        Ensure all client activity is accurately logged in Salesforce (CRM) in a timely manner

·        Attend and present at conferences, roadshows, webinars, exhibitions and events, networking with existing clients and prospective clients

·        Achieve individual and team targets, including “Top 5” goals aligned with the company’s goals

WHAT YOU’LL BRING

• Experience working within the legal industry, preferably in practice management
• Proven ability to negotiate and engage in a confidence-winning manner, achieving commercial outcomes and high levels of client satisfaction and loyalty
• Track record of meeting and / or exceeding sales targets and KPIs
• Ability to build strong relationships with both clients and internal stakeholders through confidence and trust
• Effectively deal with difficult clients and situations
• Experience within a similar business development/relationship-building role (desired, but not essential)

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

LIFE AT LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

More you should know

Discover the human side of cutting edge LegalTech.

Recruiting for a role going live in early January 2025.

Leading an on-site security team for a well known Data Centre operator, you will be the on-site representative for Security, both for ICTS and for the client.

Working in a modern, fast-paced data centre, you'll manage a site security team of around 10 officers and team leaders to deliver services to client requirements. With full responsibility for operational performance, you will ensure that your teams are recruited, trained, briefed and deployed to provide an effective security presence.

An experienced security professional, you'll manage the day to day operations of the site security and be proactive is identifying and managing risks. You will also act as the incident commander responding to emergencies including fire evacuations, lockdown procedures and other dynamic security risks. You will also use your strong IT skills to maintain and organise systems and records including rotas, monthly reports, and business cases.

With excellent communication and interpersonal skills, you'll work closely with client representatives, customers and colleagues to investigate, understand and resolve problems. You will also support your team leaders by carrying out 'hands-on' operational activities if required, including disciplinary and grievance meetings, mentoring and performance management.

Standard hours are 50 hours per week, Monday - Friday, 0700 - 1700. However, you will also act as a part of the client's on call roster for out of hours emergencies, for which you will be renumerated 10 hours per week. This averages to £51,000 per annum.

Experience as a Security Manager or Security Supervisor is essential, and to succeed in this role you will also need:

- Strong operational and client management skills

- Clear and confident communication skills

- The ability to remain calm, organised and professional under pressure

- Business wide focus and willingness to make decisions and take responsibility

- Excellent computer literacy and administration skills

- An SIA Door Supervision (DS) or Security Guarding (SG) license

- Five years' checkable history, permanentright to work in the UK and references

- To pass a criminal records check (CRC) to the required standards

The following would also be useful, but are not essential:

- Professional membership of relevant management or security management institute, or related qualification - e.g., CMI, ISMI, etc.

- SIA Public Space Surveillance (PSS) (CCTV) licence

Full training, uniform and health and safety equipment are provided, and you will also have access to:
* Personal Pension Scheme
* Health Insurance Scheme
* Discount shopping platform
* Employee Assistance Programme
* Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.