Total 150 Senior Executive level Information Technology job vacancies in Bukit Pasoh, Central Singapore

1) Lead RFQ and new assessments, organize technical feasibility reviews.

2) Organize or guide relevant personnel to conduct product demand analysis and outline design, and output outline design plans and design materials.

3）Take on technical research and solve difficult problems in this professional field during product development.

4）Participate in product technology planning/technical pre-research, participate in department standardization projects, and participate in department competitiveness projects.

5）Organize the establishment of design specifications; assist supervisors in training and improving the capabilities of existing engineers, and timely summarize and consolidate the application of daily work.

6）Complete other tasks assigned by the leader, guide subordinates, and help employees grow.

Job Requirements:

• Bachelor Degree in Electrical and Electronics Engineering or equivalent.

• Experience in Cadence OrCad, system capture and familiar with EE/RF simulation tools.

• With proven track record in Design & Development of Audio/Video Products.

• Able to travel abroad: China, Vietnam, Europe, US, and Japan.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Work visa sponsorship
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

Job Descriptions:

1. Mechanical design creation process, throughout complete NPI phase.
2. Master concept and architecture engineering, providing mechanical engineering and knowhow.
3. Assessments and recommendations e.g., on material and process choices based on mechanical design principles, supporting design for perfection, longevity and magical elements.
4. Along with Master Architecture, Create mechanical constructions and make proof of concept by design review, rapid prototyping & simulations.
5. Work out with suppliers for exploration and product development, transforming proven concept and architecture into product requirements.
6. Work closely with Quality organization and vendors to ensure product and process validation.

Job Requirements: 

Education: Bachelor’s Degree in Mechanical Engineering, Industrial Design, or a related field is often required.

With proven track record in mechanical design, specifically within the audio or consumer electronics industry.

Industry Knowledge: Familiarity with audio product design, including speakers, headphones, or other audio devices.

Technical Skills: CAD Software Proficiency, expertise in 3D CAD software (e.g., SolidWorks, AutoCAD, CATIA) for designing and modelling components.

Prototyping and Testing: Experience with prototyping techniques and knowledge of testing standards for audio equipment.

Material Selection: Understanding of materials used in audio products for optimal acoustic performance and durability.

Thermal Management: Knowledge of thermal dynamics, as audio devices often require effective heat dissipation designs.

Problem-Solving: Strong analytical skills to address design challenges and improve product performance.

Collaboration: Ability to work closely with cross-functional teams, including electrical engineers, acoustics experts, and manufacturing personnel.

Project Management: Skills to manage timelines, resources, and deliverables effectively.

Other Qualifications:

• Familiarity with Manufacturing Processes: Understanding of injection molding, metal stamping, fit and finishing, CMF, tolerance analysis, stack up FMEA, and assembly techniques relevant to audio products.
• Knowledge of Industry Standards: Awareness of regulatory standards for audio equipment, including safety and environmental guidelines.
• Staying updated with the latest trends in audio technology and mechanical design tools is also crucial for an expert role in this field.
• Able to travel for tooling trial and/or engineering event at oversea.
• 1 months +/- 2 weeks.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Work visa sponsorship
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Remote work flexibility

職位描述：

1. 機械設計創作過程，貫穿整個 NPI 階段。
2. 掌握概念和建築工程，提供機械工程和專業知識。
3. 評估和建議，例如基於機械設計原理的材料和工藝選擇，可支持完美、長壽和神奇元素的設計。
4. 與主架構一起創建機械結構並透過設計審查、快速原型設計和模擬進行概念驗證。
5. 與供應商合作進行探索和產品開發，將經過驗證的概念和架構轉化為產品需求。
6. 與品質組織和供應商密切合作，確保產品和製程驗證。

職位要求：

教育背景：通常需要機械工程、工業設計或相關領域的學士學位。

在機械設計方面擁有良好的記錄，特別是在音訊或消費性電子行業。

業界知識：熟悉音訊產品設計，包括揚聲器、耳機或其他音訊設備。

技術技能：熟練 CAD 軟體，具備用於設計和建模組件的 3D CAD 軟體（例如 SolidWorks、AutoCAD、CATIA）的專業知識。

原型設計和測試：具有原型設計技術經驗和音訊設備測試標準知識。

材料選擇：了解音訊產品中使用的材料，以實現最佳的聲學性能和耐用性。

熱管理：熱動力學知識，因為音頻設備通常需要有效的散熱設計。

解決問題：強大的分析能力，可解決設計挑戰並提高產品效能。

協作：能夠與跨職能團隊密切合作，包括電氣工程師、聲學專家和製造人員。

專案管理：有效管理時程、資源和可交付成果的技能。

其他資格：

• 熟悉製造流程：了解射出成型、金屬沖壓、組裝和精加工、CMF、公差分析、疊加 FMEA 以及與音訊產品相關的組裝技術。
• 了解業界標準：了解音訊設備的監管標準，包括安全和環境準則。
• 隨時了解音訊技術和機械設計工具的最新趨勢對於該領域的專家角色也至關重要。
• 能夠前往海外參加模具試驗和/或工程活動。
• 1 個月+/- 2 週。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 工作簽證贊助
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

1) 主導詢價和新評估，組織技術可行性審查。

2）組織或指導相關人員進行產品需求分析與概要設計，輸出概要設計方案與設計材料。

3）承擔產品開發過程中的技術攻關，解決本專業領域的疑難問題。

4）參與產品技術規劃/技術預研、參與部門標準化專案、參與部門競爭力專案。

5）組織制定設計規範；協助主管培訓和提升現有工程師的能力，並及時總結和鞏固日常工作的應用。

6）完成領導交辦的其他任務，指導部屬，幫助員工成長。

職位要求：

• 電機電子工程學士學位或同等學歷。

• 有Cadence OrCad、系統擷取經驗並熟悉EE/RF 模擬工具。

• 在音訊/視訊產品的設計和開發方面擁有良好的記錄。

• 能夠出國出差：中國、越南、歐洲、美國、日本。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 工作簽證贊助
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are seeking a highly skilled Senior Software Engineer with strong Solution Architecture capabilities to lead the front-end development of our small, agile team. You will work together with a group of UX Designers and UX Engineers, ensuring that our solutions are scalable, technically sound, and compatible with cross-division systems. This hybrid role requires hands-on technical leadership, architectural oversight, and an understanding of WCAG standards and accessibility best practices. This role will be offered as a 2-year contract.

A brief summary of your job responsibility:

• Lead the UX Engineers in delivering high-quality, scalable front-end code
• Ensure that development process follows best practices for maintainability, performance, security, and accessibility
• Provide mentorship to the team, reviewing code, and helping solve technical challenges
• Evaluate cross-division systems and existing infrastructure to ensure compatibility and integration of proposed solutions
• Identify potential system limitations or risks early in the design process and work with teams to address them
• Design systems and applications with a focus on reusability and long-term maintenance
• Actively participate in coding, prototyping, and developing front-end components
• Communicate technical challenges and solutions to both technical and non-technical stakeholders
• Align technical execution with business goals, working closely with the Program Manager and other team members to meet deadlines and deliverables
• Stay up-to-date with the latest AI developments, tools, and trends, and explore ways to integrate them into development processes and products

To succeed in this role, you will ideally have:

• Strong front-end development experience to guide UX engineers
• Proven experience with solution architecture, especially in evaluating system-wide compatibility and scalability
• Ability to understand and integrate solutions across different systems, ensuring they align with organizational infrastructure.
• Proven experience leading small technical teams, with a focus on collaboration and mentorship
• Strong cross-functional collaboration skills, ensuring alignment between technical execution and business needs
• Keen interest in AI technologies and familiarity with AI tools that can be leveraged to optimize development efforts
• Experience working in agile teams, particularly in lean environments where quick iterations and adaptability are key.
• Experience working on A11Y and strong understanding of WCAG standards

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a Senior Software Engineer (familiar with UX, Accessibility), as a 2 year contract employee. This person will need to have a strong front-end development background and deep knowledge of accessibility (A11Y) standards to join our team.

In this role, you will play a crucial role in ensuring that our web and mobile interfaces meet and exceed accessibility guidelines, enabling users of all abilities to interact seamlessly with our products. You will be at the intersection of design and development, rapidly prototyping and implementing user-centric solutions that are both technically sound and visually compelling. You will collaborate closely with a lean team of designers, speaking their languages fluently to translate design concepts into functional, elegant interfaces that are not only innovative but also optimized for performance.

A brief summary of your job responsibility:

• Develop and implement accessible front-end code that meets WCAG (Web Content Accessibility Guidelines) 2.1 standards and beyond. Ensure accessibility across various platforms and devices, catering to users with visual, auditory, motor, and cognitive disabilities
• Build responsive, high-performance interfaces that are both functional and aesthetically pleasing while keeping accessibility in focus.
• Regularly audit and review the codebase to identify and fix accessibility issues. Use tools like screen readers, keyboard navigation, and assistive technologies to perform manual and automated accessibility testing.
• Collaborate closely with designers to translate their vision into functional code and that accessibility principles are considered from the initial design phase
• Balance design aesthetics with technical feasibility and performance
• Participate in user research and usability testing to inform design decisions
• Act as a bridge between design and development teams, ensuring clear communication and alignment on project goals and deliverables
• Continuously update yourself with the latest trends, tools, and technologies in UX design and frontend development, bringing new ideas and innovations to the team

To succeed in this role, you will ideally have:

• Strong expertise in front-end development with a focus on accessibility, including experience with HTML, CSS, JavaScript, and ARIA
• In-depth knowledge of WCAG 2.1 (Web Content Accessibility Guidelines)
• Proven experience in rapid prototyping and delivering high-fidelity prototypes that can be quickly tested and iterated
• Experience conducting accessibility audits and testing
• Familiar with design principles with the ability to think like a designer when needed, while also being deeply aware of the limitations and opportunities within frontend development
• Familiar with the latest frontend frameworks, systems, and best practices, with a focus on delivering user-centric solutions
• Excellent collaboration skills, with the ability to communicate effectively with both design and development teams
• A user-centric mindset, with a passion for creating products that delight and engage users
• Experience participating in design activities and workshops, contributing to the overall UX vision and strategy
• Strong problem-solving skills, with the ability to navigate complex challenges and propose creative solutions

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions! The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

About the role

Reporting to the BI Solutions Support Team Lead, this role will support internal stakeholders in Asia Pacific with all performance issues relating to back office BI applications, ensuring smooth operations while looking into potential process improvements.

What you will be doing

• Monitor and manage ticketing system effectively
• Perform analysis and troubleshooting of reported issues to identify root cause
• Collaborate and share knowledge with other team members to resolve issues and identify opportunities for improvement
• Prepare or update technical documents or user guides
• Participate in the enhancement and support of cyclical processes (e.g. annual budget, year opening processes)

The successful candidate

Essential

• At least a Bachelor's degree in Information Technology, Computer Science, Business Intelligence, or related field
• At least 2 years' experience in application support or similar roles
• Strong working experience in BI tools (e.g. Tableau, PowerBI)
• Working knowledge of MS SQL server and SQL scripting

Desirable

• Motivated, self-driven
• Meticulous and able to multi-task in a fast-paced environment
• Able to communicate clearly and effectively with all levels of users in English
• Open to learn and work with new technologies

Responsibilities:

• Design, development, testing and support of firmware/embedded software applications for microcontroller based wireless systems.
• Develop software communication protocols for wireless communication systems
• Drive technology/development projects in all phrases from specification to release.
• Read or understand electronics schematic and system design.
• Work closely with cross functional teams to ensure project delivery on time.
• Define and create product software specification including software architecture, feature descriptions and applications notes of the system
• Research technical issues and/or opportunities and provide recommendations.
• Participate in ad hoc software projects and assignments as required.

Requirement:

• Degree in Electronic/Electrical/Computer Engineering/Computer Science, Software Engineering or related fields.
• Minimum 3-5 years of experience in real time embedded system
• Must process strong knowledge of C/C++ language
• Experience with Arm, Cortex based microcontroller is required
• Strong Knowledge of the communication transport protocol like I2C, SPI, UART and USB
• Understanding of the Bluetooth protocol and stack is a plus.
• Familiarity with DSP programming is an added advantage
• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.
• Able to manage one's own time efficiently

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

MUFG Investor Services is searching for a skilled Application Support Analyst with experience in banking/finance solutions for financial and fund administration. Your role involves handling internal operations and support, collaborating with external vendors, and contributing to a team managing various applications. You'll play a vital role in connecting business teams with IT Solutions.

You Will:

• Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during migrations, and other events.
• Develop and maintain an in-depth knowledge of the applications you manage, including system architecture, data structures, scheduled jobs, reports, and interfaces to other applications.
• Document IT & Business user procedures and requirements around 'IT Change Management'. Support user training.
• Assist data integration between different financial systems and ensuring accurate data exchange to support business processes.
• Support Project Managers in plans related to 'Public Markets & Business Core Operations Solutions'.
• Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
• Interact with vendors of financial systems about technical issues and the coordination of enhancements.
• Examinations and Audits - Respond to requirement from regulators and auditors to provide support for information requests.
• Support the business in 'Business Continuity' and 'Disaster Recovery' initiatives.

#LI-Hybrid

We are seeking a Creative Marketing Executive with a strong design background and a passion for visual aesthetics to join our dynamic team. As a key player in our marketing operations, you will focus on designing eye-catching graphics and marketing materials for our events and communications. You will play an essential role in enhancing the visual identity of Singapore Space and Technology Ltd (SSTL) and contributing to the success of our high-profile events, including the Global Space & Technology Convention (GSTCE) and other corporate initiatives.

The ideal candidate will not only have a sharp eye for design but also a deep understanding of brand consistency and the ability to create engaging, high-quality materials that effectively communicate our message. In addition to strong design skills, we are looking for someone with knowledge of current marketing and design trends, enabling you to design materials that are both visually stunning and strategically impactful. You must stay updated on AI & technology to enhance design skills and leverage marketing-tech advancements.

Singapore Space and Technology Ltd drives the growth of the space ecosystem through close collaboration with local and global partners, including government agencies, academic institutions, and international organisations. Join us and play a key role in shaping and advancing the cutting-edge world of space technology.

Duties and Responsibilities

Design & Content Creation:

• Create graphics and visuals to promote company initiatives on various marketing channels.
• Work closely with the events/projects team to understand objectives and develop assets that elevate the branding and attendee engagement.
• Produce corporate and marketing materials for events and initiatives, including banners, brochures, posters, infographics, signages, presentations, digital displays, corporate gifts and other promotional graphics.
• Support the creation of high-quality, visually engaging presentation decks for internal and external stakeholders.

Brand Consistency & Identity:

• Ensure all designs align with SSTL's and GSCTE’s brand guidelines and maintain a high standard of creativity and visual appeal.
• Provide creative direction for designing new and existing materials, helping to refresh or update the brand as needed.

Marketing Support:

• Collaborate with the team to prepare marketing content and distribute materials for events, including digital and print media.
• Assist in executing corporate events, tradeshows, and other special events, ensuring they align with marketing goals and deliver brand visibility and engagement.
• Assist with content updates for the website, including event pages, banners, and visual assets to enhance online visibility.
• Understanding website management, social media platforms, email campaigns, and digital marketing (SEO & SEM).
• Ensure media partners and supporting organisations meet the requirements outlined in agreements, including tracking advertisements in various publications.
• Ensure sponsors’ and partners’ branding is incorporated into event marketing materials in line with agreements and sponsorship requirements.
• Set up and update content on events platforms such as Gevme, Eventbrite, and Premagic.
• Perform other related tasks to support the team and ensure smooth operations.

Success Measures

• Design Excellence: Consistently create visually engaging and on-brand materials that elevate SSTL’s identity, ensuring high-quality designs for events, presentations, and digital platforms.
• Marketing Impact: Contribute to effective marketing by producing compelling content and materials that drive engagement, enhance online visibility, and support strategic marketing goals.
• Operational Efficiency: Provide essential operational support by managing event logistics, coordinating with sponsors and partners, and ensuring the smooth execution of events through timely and organised project management.

Qualification and Skills

• Diploma in Graphic Design, Visual Communication, or a related field, with at least 3 years of experience.
• Proven experience in creation with a strong portfolio showcasing your skills in designing marketing materials such as brochures, event collateral, social media graphics/reels/gifs, and presentations.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) and other design tools to create high-quality graphics and content.
• Familiarity with CMS platforms (e.g., WordPress) and an understanding of social media marketing best practices.
• Strong verbal and written communication skills, with the ability to collaborate across teams and with external partners.
• Ability to handle multiple tasks simultaneously and work effectively in a fast-paced environment.

Location: On-site Client Office (Singapore)

This position requires you to be on-site, Monday - Friday

Salary: Up to 62000 SGD base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a People Experiences - Sr Technical Support Specialist to join our Fulfillment team. In this role, you'll play a key part in supporting mission-critical applications for our internal customers, ensuring exceptional technical support, customer service, and timely issue resolution. As part of our Application Support organization, you'll need a versatile skill set to manage a broad range of applications within our client's Commerce Engineering products. We're seeking candidates who are passionate about technology, committed to outstanding customer service, and thrive in a fast-paced environment. Our clients, Fortune 100 technology companies, prioritize scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. 

About You:

• Familiar with end-to-end Customer/IT support processes 
• Adjusts easily to new or changing circumstances.
• A collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Focuses on achieving results that promote business success.
• Demonstrate proactive and professional communication skills with all stakeholders and partners
• Maintain a professional, adaptable, and respectful manner
• Provide high quality service to all users  

Responsibilities: 

• Handle and resolve complex customer issues that have been escalated from Level 1/Tier 1 support
• Utilize advanced troubleshooting techniques to diagnose and solve problems.
• Ensure issues are resolved within the agreed service level agreements (SLAs).
• Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process.
• Use Salesforce Service Cloud to track, manage, and resolve customer cases.
• Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners
• Maintain accurate and detailed case records, ensuring all interactions and solutions are documented
• Generate and analyze reports to identify trends and areas for improvement
• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Follow up with customers to ensure their issues are fully resolved and gather feedback.
• Work closely with other departments, including Level 3 support, engineering, and product management, to resolve complex issues.
• Escalate unresolved issues to appropriate teams and follow up to ensure timely resolution.
• Participate in regular team meetings and provide feedback on service improvements.
• Stay updated on the latest features and best practices of Salesforce Service Cloud.
• Suggest and implement process improvements to enhance efficiency and customer satisfaction.
• Participate in ongoing training and professional development opportunities.

Your Expertise:

• Bachelors in Information Technology, Business or a related field preferred
• 3-5 years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms
• 3+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems
• Understanding of end-to-end HCM recruiting processes (Workday)
• Proficiency in using Service Cloud, CRM systems, and support ticketing systems
• Experience in other 3rd party CRM tools
• Understanding of cloud computing concepts and architectures and familiarity with APIs, integrations, and common web technologies.
• Knowledge of database management and querying.
• Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely.
• Experience operating with SLAs in a client-facing role in a production environment
• Ability to work effectively as part of a team and collaborate with other departments.
• Highly organized with the ability to manage multiple cases and tasks simultaneously.
• Ability to work in an onsite office setting 100% of the time
• Flexible to work on-call schedule on weekdays and occasionally on weekends

Preferred Qualifications: 

• Experience with case management, automation, and service analytics in Salesforce.
• Intermediate SQL skillset
• Strong familiarity with Workday HCM and Salesforce Service Cloud
• Experience with reporting and metrics
• Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL)
• Salesforce Service Cloud Certification
• Workday HCM Certification

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited paid leave
• 100% employer - paid healthcare benefits (medical, dental vision)
• Sick leave accrual
• 100% paid parental leave - up to 16 weeks
• $1,200 Learning & development allowance (annually)
• $1,200 Health & Wellness allowance (annually)
• Employee referral program
• 401k match up to 4%
• 12 paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24111

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at chi@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

Academic Education and Work Experience

• Bachelor’s degree in Computer Science and/or Cloud Engineering/Science, Information Technology or related discipline.
• Candidates should possess 3 years hands-on working experience in the System engineering with L2 Cloud Server management experience. Exposure to security, support and operations of sizable enterprise and cloud infrastructure with in-depth hands-on knowledge of security practice.
• Proficiency in Windows Server roles and functions is a must.
• Proficiency in Linux based systems, security infrastructure, security policy orchestration and system automation tools will be an added advantage.
• Ivanti Patching management, Ansible Automation, power automate/powershell and/or other scripting languages.
• Familiarity in AWS Best Practise system management, S3 Bucket, EC2 Instance, VPC, Transit Gateway, VPC Peering, SES, Route53, JSoN/YAML scripting.
• Fluent in Database/RDS management. MS SQL, Oracle.
• Familiar with Call Center Service. Call flow design, Amazon Connect, voice gateway
• Experience with Microsoft EntraID, Conditional Access, Graph API, Azure B2C.
• Knowledge of ITSM/ITIL would be helpful.
• flexible schedule, including night and weekend employment.
• Familiar with open source and other tools for monitoring, troubleshooting, and performance analysis.

Professional Education/License (if any)

• AWS Certified Solutions Architect Associate/Professional.
• Azure Certified Administrator/Solutions Architect.
• Redhat Certified System Administrator.

Skills

• Strong analytical and troubleshooting skill in technologies, including Windows Roles Servers, Linux Server, SAN storage related issue and continue enhancing reliability.
• Maintain, Manage and Monitor Hybrid Cloud Infrastructure.
• Knowledge of Cloud security tools like Checkpoint, Security Hub, GuardDuty, AWS Detective
• Ability to work effectively in a fast-paced implementation environment
• Knowledge of Veritas Backup solution, Ivanti Patching management, Ansible Runbook Automation, IIS Web, Apache/Tomcat Web.
• Knowledge of Genesys Call Center Solutions, Amazon Connect Call Center. Voice Gateway and SIP trunk integration.
• Automation Scripting experience using PowerShell, Python, YMAL, JSON, Bash.
• Knowledge is Database Management, MS SQL, Oracle and AWS RDS.

Personal Attributes

• Strong experience in vendor, project, service, people, stakeholder management and process improvement.
• Excellent interpersonal, strong people management and communication skills both written and oral with proven ability to communicate at all levels.
• Able to have holistic view, able to bridge people, process and information in order to produce appropriate results; ability to see beyond the dot.
• A self-starter to learn and broaden knowledge to continuously add values to the organization.