THE POSITION:

This position in the Medical Communications team is a part of integrated commercial services. The position delivers industry-leading services, which include case processing of adverse event reports, product quality complaint reports, and medical inquiries.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:  

• Case processing of adverse event reports, product quality complaint reports, and medical inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients.
• Identify adverse events and product complaints during data entry of medical inquiries.
• Utilize writing skills to write adverse event reports, product quality complaint reports, correspondences, medical inquiry responses, and case documentation.
• Coordinate processes necessary for responding to quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
• Utilize drug information skills to critically evaluate and analyze medical literature in researching and developing information for written dissemination to healthcare professionals.
• Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support.
• Medical writing.
• All other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: Doctorate of Pharmacy (Pharm.D) or Doctorate of Medicine (M.D.)
• Experience and/or Training: A minimum of 2 years of clinical experiences and/or medical information/pharmacovigilance in healthcare.

Must speak, read, and write in English fluently

You will assist and provide support to the Deputy Director in the management processes of the department, which includes departmental goal setting, business planning, capital budgeting, strategic initiatives, feedback and learning.

General job duties:

• Supervise the Main Library and Off-site Services

• Assist in establishing and implementing proper control procedures in the section and integrate it into the hospital system plan

• Assist in reviewing, establishing and implementing health information management systems in various aspects of records management

• Assist in the planning and preparation of annual budget

• Assist in the interview of prospective employees, in staff welfare activities, in the deployment of staff and in the maintenance of staff discipline

• Provide orientation and in-service education/training to staff

• Ensure provision of complete medical records for patient outpatient visits and coordinate the transportation of medical records

• Coordinate the tracing and despatching of inactive medical records from HIMS Record Library to off-site for storage

• Coordinate the receiving of inactive medical records recalled from off-site storage.

• Assist to manage the inventory of inactive medical records stored off-site

• Implement and maintain specific procedures to ensure that records systems are managed efficiently

• Ensure the confidentiality of medical is maintained at all times

• Ensure the proper archival of records

• Coordinate provision of medical records for research

• Participate in quality service programmes and activities

Job Requirements

• Degree in Health Information Management or any discipline, with 2 to 4 years of experience in administration and staff management

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Accountabilities

• Local/Regional Medical Information responsible for one or multiple products/TAs
• Handling medical enquiries received from different channels
• Oversight of functional projects/initiatives
• Manages occasional patient and HCP calls as necessary

Responsibilities

Collaboration & Management

• Supports Amgen partners operations, processes, systems and training
• Leads/contributes to local/regional Medical Information projects and initiatives as assigned
• Collaborates with cross-functional partners on shared goals and activities

Resources & Planning

• Maintains local content repositories
• Analyses Medical Information content needs & provides input to leadership and global/regional teams
• Adapts and maintains local/regional content per local/regional requirements
• Reports on trends/insights for assigned product(s)
• Identifies opportunities to increase business capability, efficiency and effectiveness

Performance & Compliance

• Responds to Medical enquiries in compliance with regulations and company SOPs/guidelines, including performing literature searches and timely triage of AE/PC
• Ensures that every medical information enquiry is adequately tracked and fully documented in Medical Information database
• Assisting in audit/inspection and ensuring preparedness
• Facilitates expanded access requests as appropriate
• Supports the delivery of exceptional customer service by efficiently managing medical enquiries, ensuring quality standards are maintained, and content is accurate, up to date, evidence-based and informative.
• Maintains and applies knowledge on regulations and codes affecting Medical Information
• Maintains and expands product and TA knowledge

Qualifications

Minimum Requirements

• Bachelor’s degree in Pharmacy or Life Sciences/healthcare-related field
• Minimum 1 year experience in a healthcare setting/pharmaceutical industry
• Advanced English language skills verbal and written

Preferred Requirements

• French Language is a plus
• Excellent verbal and written communication skills
• Strong attention to details
• Research and analytical skills
• Ability to handle multiple tasks and competing priorities
• Demonstrated time management skills
• Ability to work in a team environment and/or independently as needed
• Solid skills in conducting comprehensive literature searches and in critically appraising scientific literature
• Sound working knowledge of ethical, legal and regulatory guidelines and requirements applicable to medical affairs activities
• Experience in the biopharmaceutical industry and/or strong knowledge of the pharmaceutical drug development process
• Proficient in Outlook, PowerPoint, Excel, Word software programs, CRM Databases

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Bilingual Associate, Medical Information

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will answer and triage incoming inquiries to Amgen Medical Information.

Responsibilities

• Provides medical information responses for routine inquiries with high quality customer service and documents according to internal guidelines
• Identifies and reports adverse events and product complaints within one business day
• Processes medical information requests (e.g. fulfillment) via email, fax, and postal mail as per internal guidelines
• Provides after-hours on call support as needed via department cell phone, this will rotate amongst the team
• Supports Medical Information Product Champions with literature searches and complex inquiries
• Maintains knowledge of policies and procedures including product knowledge, SOPs, protocols, GCPs, and all applicable regulatory requirements.
• Performs other duties as assigned

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The organized professional we seek is a great communicator with these qualifications.

Basic Qualifications:

Bachelor’s degree

OR

College diploma and 4 years of pharmaceutical related experience

OR

High school diploma / GED and 6 years of pharmaceutical related experience

AND

Bilingualism in English and French- comprehension, speaking, reading, and writing

AND

Must be able to work 9am-5pm Eastern Time

Preferred Qualifications:

• MSc, PhD, PharmD
• Experience in Medical or Drug Information
• Experience in the biopharmaceutical industry and/or strong knowledge of the pharmaceutical drug development process
• Strong organizational and interpersonal skills
• Attention to detail
• Ability to balance multiple tasks
• Demonstrated time management skills
• Ability to work in a team environment and/or independently as needed
• Practical experience in patient care
• Outstanding computer and keyboarding skills (proficient in Microsoft Office)

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Reporting to the Manager, you will assist in the planning and overseeing the daily operations and management of staffs under Clinical Information Services, Scanning Unit, Patient Biodata Merge Unit and Statistics & Services Unit. You will ensure that work processes meet the operational efficiency and service quality objectives as well as monitor the monthly key performance indicators and identify opportunities to seek improvements.

In addition, you will be involved in the preparation and presentation of periodical statistics reports, facilitate audit requests and also process improvement projects.

Requirements:

• Bachelor Degree
• Excellent communication and interpersonal skills coupled with strong leadership and people management skills
• Good team player, able to multi-task and deliver results in a fast paced & dynamic working environment
• Customer Service experience preferred
• Proficient in Microsoft Office applications

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Systems Architect for Digital Health Technology Integrations, you will play a pivotal role in the implementation of Digital Health data exchange foundational services on edge and cloud, while ensuring security, scalability, compliance and performance. The Systems Architect must possess a deep understanding of edge computing, cloud technologies, health data exchange protocols, and security measures to effectively implement robust and reliable data exchange services.

Key responsibilities:

• Lead efforts collaborating with a cross-functional team in designing, configuring, and implementing digital data exchange solutions using integration platforms like CloverLeaf, Rhapsody, Mirth Connect, or similar technologies to support various data exchange protocols and standards used in healthcare, such as HL7, FHIR, DICOM etc.
• Implement adapters, connectors, and interfaces to integrate with electronic health record (EHR) systems, picture archiving and communication systems (PACS), and other 3rd party devices and systems at customer sites.
• Design and deliver seamless orchestration of services across customer integrations, IoT services, enterprise IT integrations, and the facilitation of smooth communication and secure data exchange across system boundaries (edge, Cloud etc.). Implementing data routing and orchestration mechanisms to ensure reliable and fault-tolerant data exchange workflows.
• Ability to design scalable and extensible architectures for digital data exchange, accommodating the integration needs of diverse healthcare systems and applications.
• Collaborative with R&D, IT and Digital Health teams to build robust digital dataflow pipelines that serve various purposes including data lake management, data analytics, R&D analytics, and supporting digital applications and workflows.
• Ensure scalability, reliability, and security of the integration platform to support the growing needs of the digital health ecosystem. Implement monitoring and optimization strategies to ensure the efficiency and accuracy of digital integrations and data pipelines.
• Communicate effectively with stakeholders to gather feedback, provide updates, and ensure alignment with project goals and objectives.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Proven experience of over 7 years in systems architecture, integration, and software development, preferably in the healthcare or digital health domain.
• Strong hands-on experience with healthcare data standards (e.g., HL7, FHIR) and regulatory requirements (e.g., HIPAA,GDPR etc.)
• Expertise in utilizing leading-edge industry solutions and technologies for integration and system architecture design.
• Strong understanding of service-oriented architecture (SOA), microservices architecture, and API design principles.
• Proficiency in programming languages such as Java, Python, or JavaScript, along with experience with relevant frameworks and technologies.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) and their health data exchange and storage frameworks
• Certification or training in integration platforms like CloverLeaf, Rhapsody, Mirth Connect, or other relevant integration platforms is highly desirable.
• Excellent problem-solving skills and the ability to analyze complex systems and design scalable and robust solutions.
• Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Familiarity with industry best practices for software development, including Agile, DevOps, and continuous integration/continuous delivery methodologies.

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Time Type:

Department:

Summary:

Additional Information:

Required Education:

Recommended Education:

Required Work Experience:

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. Accurately identifies, abstracts, and codes medical and demographic information for ARHMS.

2. Prepares all documentation required prior to and following visits at facilities.

3.  Follows all procedures for confirming and finalizing information collected for ARHMS.

4. Communicates with and travels to assigned health care facilities.

5. Attends and participates in required meetings for ARHMS personnel regarding surveillance and/or research projects.

6.  Serves as a liaison to departments within and outside the hospital to consult, advise and provide general support to the Medical Director.

7. Assist in research study activities and performs other duties as assigned by the Medical Director.

8. Performs other duties as assigned.

Job Description & Requirements

* Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.

* Prepare forms to be implemented at the workplace such as safety checklist, Risk Assessment, Method Statement, Safe Work Procedures, etc

* Deploy Workplace Safety and Health (WSH) programmes.

* Ensure that all safety compliance and processes adhered to by all workers.

* Assist to manage and monitor site operation, workers and subcontractors.

* Able to communicate to all levels and attend to daily site meeting.

* Identify unsafe acts or practice and promptly correct any unsafe condition or practice with implementation of corrective and preventive actions (CAPA)

* Conduct safety committee meetings and safety audits for management reporting.

* Maintain HSE controls and process within Company’s policies and government’s regulations

* Ensure and conduct daily toolbox meetings at worksite.

* Conduct safety training / briefing such as familiarization on Risk Management’s standardize procedures to the respective site team

* Establish quality safety management policies and procedures.

* Ensure Personal Protection Equipment (PPE) is applied within site at all time.

* Knowledge of Occupational Health & Safety Act and regulations.

* Responsible for effective site administration which includes site safety and control of materials on site.

* Perform any other duties as assigned by Project Manager / Superior.

Requirements

* Min. Diploma in engineering on electrical / mechanical

* Possess a valid registration with MOM.

* Familiar with ISO documentation

* Minimum 3 years relevant working experience in construction industry

* Self-driven and able to work within tight deadlines and shift work, if required

* Able to work independently with positive attitude

* Possess good leadership and organisation abilities

* Good communication and computer literate

* A team player who is hands on and meticulous in his work

Kindly email detail resume to recruit@winsys.com.sg

Regret to inform that only shortlisted candidates will be notified

PrimeVigilance is looking for a number of Medical Information Associates to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries in English combined with one of the following languages: Mandarin or Cantonese

Responsibilities 

• To provide approved responses to medical enquiries (healthcare professionals, patients, pharmaceutical clients) including call handling  
• To accurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes 
• To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely 
• To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service 
•  Providing management with regular updates regarding project status and metrics concerning enquiries 
• Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits;  

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Salary: P40,000-60,000 (Monthly Package)

Schedule: Monday – Friday (8.00 AM- 5.00 PM ACT) *with required flexibility for overtime and weekend work when needed

What are we looking for?

Skills Required:

• Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Computer Engineering, or equivalent.
• At least 2 years of experience in triaging within a fast-paced client servicing, retail, or technical support environment is required.
• Experience should include strong troubleshooting and problem-solving skills, along with the ability to effectively prioritize and effortlessly adjust to evolving scenarios.
• Strong commitment to delivering exceptional client service and effective communication skills, both in written and verbal form. Proven track record in cultivating positive relationships with internal and external stakeholders.

Nice to Have:

• Proficient in using JIRA or equivalent
• Technical understanding and demonstrated experience including Microsoft Office suite, .NET frameworks and SQL), Hardware OR Healthcare industry, especially Pharmacy Dispensary duties (such as Pharmacy Dispense Technicians as well as Pharmacists).

What will you do?

• Responsible for both Inbound and Outbound contacts from clients seeking first-line response to Technical, Procedural and General enquiries for company’s Products & Services, inhouse application/software issues across all channels.
• Diagnose, Investigate, Resolve and Escalate client cases, employing technical knowledge, skills, experience and judgement to ensure performance within defined Service and Quality standards.
• Duties are normally performed within a Call Centre environment, and you must be available to work variable shifts, including After Hours and on the weekend as required by the business.
• Ownership of cases including meeting commitments, following-through and working with other parts of the organization to ensure a consistent and compliant approach to the relationship management of our clients.
• Identify areas of systemic importance (including in Product, Service, and Operations) and escalate to allow insight, remediation and knowledge sharing across teams.

Join the awesome team and enjoy these benefits & perks:

• Temporary Home-based
• Medical, Dental Coverage and Life insurance
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an innovative IT Services and IT Consulting company based in Sydney, Australia. They excel in creating software solutions for pharmacies that improve workflow efficiency. They also offer commercial payment solutions to renowned corporate entities in Australia, including government bodies and private enterprises in the real estate industry. With the capability to process millions of transactions annually, their customers benefit from a secure, efficient, and branded experience.

#ConnectOS #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

You will assist and provide support to the Deputy Director in the management processes of the department, which includes departmental goal setting, business planning, capital budgeting, strategic initiatives, feedback and learning.

General job duties:

• Supervise the Main Library and Off-site Services

• Assist in establishing and implementing proper control procedures in the section and integrate it into the hospital system plan

• Assist in reviewing, establishing and implementing health information management systems in various aspects of records management

• Assist in the planning and preparation of annual budget

• Assist in the interview of prospective employees, in staff welfare activities, in the deployment of staff and in the maintenance of staff discipline

• Provide orientation and in-service education/training to staff

• Ensure provision of complete medical records for patient outpatient visits and coordinate the transportation of medical records

• Coordinate the tracing and despatching of inactive medical records from HIMS Record Library to off-site for storage

• Coordinate the receiving of inactive medical records recalled from off-site storage.

• Assist to manage the inventory of inactive medical records stored off-site

• Implement and maintain specific procedures to ensure that records systems are managed efficiently

• Ensure the confidentiality of medical is maintained at all times

• Ensure the proper archival of records

• Coordinate provision of medical records for research

• Participate in quality service programmes and activities

Job Requirements

• Degree in Health Information Management or any discipline, with 2 to 4 years of experience in administration and staff management

• You are required to be fully vaccinated against COVID-19