Total 32 Director/C-Level Education / Training job vacancies in M3717 - EAP (Eighth Avenue Place) ET (525 8th Ave SW Calgary, AB) - BMO

Our client is actively searching for a Director or Deputy Director, VP Research to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The Research Office is responsible for driving and defining the University's research strategy; liaising with and implementing ministry’s guidelines relevant to research; liaising with administrative units to develop, coordinate, and execute research policies; and ensuring resources are available to deliver University’s research plans.

As a Director/ Deputy Director, this role will work with senior research leadership and involve in providing strategic leadership and operational support in all research matters in the Research Office.. He/she will be responsible for formulation, implementation and regular review of research policies and procedures. This also includes assessment of the University’s overall performance in research initiatives/progammes to provide assurance that it is implemented within University and funding guidelines.

The responsibilities of this role are:

• Provide strategic and operational leadership of the Research Office and drive change management;
• Develop, review and implement policies frameworks, and guidelines that guide research activity across the University. Work synergistically with stakeholders to coordinate the formulation and development of policy and procedural papers in relation to the implementation of new initiatives and/or revision of existing policies/guidelines;
• Standardise research related policies across the University, ensuring governance and proper implementation in all schools, colleges and pan-university research centres;
• Collaborate with the various stakeholders such as Research Support Office, Research Integrity & Ethics Office, Talent Recruitment and Career Support Office to review processes/initiate new programs to drive RIE and university objectives which includes to lead, integrate and synergise various administrative, operational and system upgrade matters across different stakeholders;
• Engage with various stakeholders including senior research leadership of the school and corporate labs, Human Resources, Finance, Procurement, IT, etc., to align, bridge and improve processes;
• Oversee the Committee on Space Planning and Allocation and ensure that University space are effectively and efficiently utilised and in consistent with prevailing laws and university policy;
• Develop Standard Operating Procedures that are in alignment with the University’s policies and procedures and ensure sound corporate governance and compliance;
• Proactively develop, review and drive improvements in the research’s structure/system/process and work to enhance organisation’s effectiveness;
• Leverage on analytics to assess the effectiveness of research strategies and initiatives, enabling continuous improvement;
• Evaluate historical data on research outcomes and funding effectiveness to optimize resource allocation;
• Implement data-driven reporting systems to streamline compliance monitoring and reporting;
• Develop and manage annual budgets for the organization and performs periodic cost and productivity analyses.

The ideal candidate will need to have the following qualities and experience:

• A minimum of a Master's degree, preferably PhD degree with R&D background;
• Proven experience in a similar capacity with demonstrated competency in leadership, strategic planning, decision-making and stakeholder relationship;
• Prior work experience in institutes of higher learning or in managing research sponsored programs will be advantageous;
• Proficient in statistical methods and techniques for analyzing data;
• Proficient in data visualization tools such as Power BI and ability to create clear, compelling visualization to communicate insights;
• Requires comprehensive understanding of the education landscape;
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community;
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments;
• Ability to foster a cooperative work environment;
• Employee development and performance management skills.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

Details of the Division and Team:

Deutsche Bank Research is responsible for economic and market analysis within the Deutsche Bank Group and covers asset allocation, fixed income markets, and all major industry sectors. Our research analysts analyze relevant market trends, highlights risks and opportunities, and act as consultants for the bank, its clients, and stakeholders. Our mission is to deliver high-quality independent analysis that helps investors understand markets and promotes public debate.

This position is for a role within the bank’s Foreign Exchange Research Team, with a dedicated focus on commodity currencies and energy commodities.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave,plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Conduct timely, insightful analysis on markets in Asia with a particular focus on commodities including crude oil markets, gold, natural gas and thermal coal.
• Analyze economic developments from macro data releases, capital flows, and central bank and government policies to generate investment and hedging recommendations for Deutsche Bank’s clients
• Write for regional and global publications on investment opportunities, trading recommendations and market themes in Asian and commodity markets
• Build detailed models that provide an understanding of currency valuation and forecasting
• Present ideas and recommendations to the bank’s clients through multiple channels, including marketing trips to various geographies
• Support key internal stakeholders, including Senior Management in the Investment Bank and Global Research, for topics related to Asia

Your skills and experience:

• Masters degree with 10+ years experience in commodities research with a particular focus on precious and base metals
• Demonstrated experience working on research papers on commodity markets and their interplay with financial markets, macroeconomics, and geopolitical affairs
• Strong quantitative skills set and the ability to create complex, yet easily understandable financial models and charts
• Good interpersonal skills, and strong written and verbal communication in English
• Strong writing and presentation skills and the ability to express quantitative conclusions in both written and spoken form
• Desire to take initiative, express intellectual curiosity, propose new ideas, deliver on independent projects, and excel in a fast-paced environment

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

1. Supervise the team to establish an industrial database and update basic data in a timely and accurate manner.
2. Be responsible for the team to conduct variety research and analysis, write regular reports, and organize weekly work meetings.
3. Actively expand spot business channels and be responsible for the spot and futures business of related varieties.
4. Output independent research viewpoints, formulate derivative hedging and investment strategies, and manage derivative investment portfolios.
5. Have rich investment experience in agricultural product futures varieties such as cotton and rubber.
6. Be familiar with the Chinese market environment and be able to communicate proficiently in Mandarin.
7. A post - graduate degree or above.
8. Possess strong interpersonal communication skills and learning ability.
9. Be proactive in work and self-motivated, have a team spirit and good professionalism.

As a Director, a professional who provides inspiration, motivation, and guidance to leaders and managers within a company. Their primary responsibilities include

1. Developing and Executing Business Strategies:

• Formulating and implementing effective business strategies aligned with the company’s objectives.
• Ensuring the organization moves toward fulfilling short-term and long-term goals while adhering to strategic guidelines.

2. Strategic Advice and Market Insight:

• Providing strategic advice to the board and chairperson based on accurate market insights.
• Maintaining an understanding of market trends and the company’s future prospects.

3. Comprehensive Business Planning:

• Creating and implementing detailed business plans to facilitate achievement.
• Planning cost-effective operations and market development activities.

4. Policy Communication and Compliance:

• Ensuring company policies and legal guidelines are clearly communicated throughout the organization.
• Overseeing adherence to policies at all levels.

5. Stakeholder Relationships:

• Building and maintaining trust relationships with shareholders, business partners, and authorities.
• Acting as the public speaker and public relations representative for the company.

6. Financial Oversight and Delegation:

• Monitoring the company’s financial performance, investments, and other business ventures.
• Delegating responsibilities to executives while providing guidance and motivation.

7. Crisis Management:

• Demonstrating strong crisis management skills to navigate challenging situations and safeguard the company’s interests.

As a Market Research Analyst,

• play a crucial role in conducting market research and shaping thoughtful reports that contributes to informed decisions of clients in the financial markets.

The responsibilities would include:

1. Research and Analysis:

• Collecting and interpreting data related to financial markets from various sources, including but not limited to stocks, bonds, currencies, and commodities and can include retails, consumer staples, banks and non-bank finance, chemicals, oil & gas, technology hardware, technology semiconductors, energy, and etc.
• Focusing on specific niches, such as industry sectors, geographical regions, or asset classes.
• Provide modelling and analysis reports on sectors and companies.
• Countries include Hong Kong, Singapore, and other south-east Asian countries.

2. Expertise Building:

• Staying updated on market trends and developments. Analyzing business and economic trends and interpreting valuable insights
• Preparing detailed reports and giving presentations. Provide insights to support informed decisions of clients in the financial markets.

3. Interaction and Networking:

• Meeting with company management, stockbrokers, fund managers, and other key players.
• Building local knowledge through travel and professional networks.

Work Experience and Qualification:

• Possess similar experience in the finance industry of not less than 10 years with extensive experience on market research and analysis. Possess experience as a company Director; Worked in Hong Kong or China markets for at least 10 years and have sound knowledge in relation to Hong Kong, Singapore, China and other Asian countries.
• Have established good connections in the Hong Kong or China markets in the finance industry for the purpose of market research.
• Hold a CFA degree and a master’s degree in finance.
• Excellent verbal and written communication skills, fluent in both English and Chinese.

Account Director – Healthcare & Education

5 – 8 years experience

Location:

Central, Singapore

Job Responsibilities:

· Identify and establish relationships with end users to expand market reach and enhance collaboration for large-scale enterprise projects.

· Develop and implement a strategic business plan to drive growth in the enterprise networking sector, with a focus on the healthcare, Education sector.

· Identify and engage potential clients within hotels, resorts, and real estate management companies, offering tailored networking solutions, managed services, and professional solutioning.

· Cultivate and maintain strong relationships with key decision-makers in the hospitality and real estate sectors to expand market share.

· Collaborate with cross-functional teams, including technical, managed services, and marketing, to design and propose customized networking solutions that meet client needs.

· Maintain strong relationships with system integrator (SI) and distribution partners, ensuring seamless collaboration and successful project execution.

· Engage directly with end users in the hospitality and real estate sectors to understand their needs, influence their decisions, and pass leads back to SI and distribution partners.

· Monitor market trends and competitor activities to identify new opportunities and adjust strategies accordingly.

· Lead contract negotiations and close deals with a focus on long-term partnerships and managed service agreements.

· Provide insights and feedback to the product development and managed services teams to ensure offerings align with market demands.

· Attend industry events, trade shows, and networking events to promote the company’s solutions and expand the client base.

· Prepare and deliver compelling presentations and proposals to prospective clients, highlighting both networking and managed service capabilities.

· Achieve and exceed sales targets through proactive business development activities.

Job Requirements:

· Degree from a recognised University.

· Minimum of 3 to 5 years of experience in business development or sales within the enterprise networking industry and 8 to 10 years within surveillance security solutions, with a strong focus on the hospitality sector and real estate management.

· Proven track record of success in selling complex networking solutions, managed services, and professional solutioning to hotels, resorts, and real estate management companies.

· Strong understanding of networking technologies, including Wi-Fi systems, network infrastructure, managed services, and related solutions.

· Excellent communication and presentation skills, with the ability to influence and engage senior stakeholders.

· Established relationships with system integrator and distribution partners, as well as the ability to effectively work with end users to influence decisions and pass leads back to partners.

· Ability to work independently, manage multiple priorities, and deliver results in a fast-paced environment.

· Strong analytical skills and the ability to identify and capitalize on market opportunities.

Interested parties, please email to kyo@temp-team.com.sg

Karin Yong

Registration: R22108239

EA Licence: 01C3135

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

• A key member of the development team, building and enhancing key components for QRT
• A role with the potential to touch many aspects of electronic and algorithmic trading, backtesting, and data management systems
• Working with traders and quants to roll-out, support and run strategies
• Building and supporting new quantitative trading framework software
• Designing clean architecture and leveraging state of the art tools and components
• Bringing new ideas and experimenting with new technologies

Your present skillset

• 9+ years’ professional experience
• Advanced skills in one or several programming languages
• Strong Python skills
• Very high standards in code quality and good development practices
• Knowledge of real-time systems, high performance computing and quantitative applications an advantage
• Strong team-player
• Experience working within a mature CI/CD process, DevOps experience
• Strong communication skills
• C++ or C# experience would be an asset

Working Location: Ghim Moh

Working Hours: 8.30am – 6pm (Mon – Thu) 8.30am – 5.30pm (Fri)

Contract Extension / Contract conversion is possible, upon completion of 1 year contract (1 month completion bonus )

Learning:

• Design,plan and implement’ "Competency Driven Growth (CDG)" Framework to guide learning, development, and growth.
• Equip reporting officers (SMT and MMT) to conduct CDG and career conversations with staff.
• Design and implement Workforce Tranformatiion - identify target groups and their future learning needs, reskill them and redeploy them.
• Refresh learning policies and guidelines in line with the organisation’s learning philosophy, including developing a comprehensive training and development system for staff, with training for impact, workplace based training, learnt skills applied to jobs, etc).
• Monitor and assess the impact of the learning and development strategy and initiatives on organisational outcomes.
• Oversee and manage the learning budget.

Employee Engagement and Culture Building

• Communicate and administer Employee Engagement Surveys, Pulse Surveys.
• Faciltate SMT and MMT to close engagement gaps.
• Induct new joiners.
• Build kopi kaki network to support staff's wellbeing.
• Drive culture building efforts, including curating HOT (Honest, Open, Trusting) conversations and townhalls with staff, as well as connects with MMT, to gather regular feedback and generate ideas.
• Lead employee mentoring and coaching programs.

Leadership Development

• Oversee administration of 360 leadership survey and coaching plan for SMT and MMT.
• Organize and curate Leadership conversation Series (LCS) for leaders.

Requirements:

• Experience in L&OD function in public agencies, and led a team of three or four team members in this function for a few years.
• Accumulated 15 years in HR experience including L&OD.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Working Location: Ghim Moh

Working Hours: 8.30am – 6pm (Mon – Thu) 8.30am – 5.30pm (Fri)

Contract Extension / Contract conversion is possible, upon completion of 1 year contract (1 month completion bonus )

Learning:

• Design,plan and implement’ "Competency Driven Growth (CDG)" Framework to guide learning, development, and growth.
• Equip reporting officers (SMT and MMT) to conduct CDG and career conversations with staff.
• Design and implement Workforce Tranformatiion - identify target groups and their future learning needs, reskill them and redeploy them.
• Refresh learning policies and guidelines in line with the organisation’s learning philosophy, including developing a comprehensive training and development system for staff, with training for impact, workplace based training, learnt skills applied to jobs, etc).
• Monitor and assess the impact of the learning and development strategy and initiatives on organisational outcomes.
• Oversee and manage the learning budget.

Employee Engagement and Culture Building

• Communicate and administer Employee Engagement Surveys, Pulse Surveys.
• Faciltate SMT and MMT to close engagement gaps.
• Induct new joiners.
• Build kopi kaki network to support staff's wellbeing.
• Drive culture building efforts, including curating HOT (Honest, Open, Trusting) conversations and townhalls with staff, as well as connects with MMT, to gather regular feedback and generate ideas.
• Lead employee mentoring and coaching programs.

Leadership Development

• Oversee administration of 360 leadership survey and coaching plan for SMT and MMT.
• Organize and curate Leadership conversation Series (LCS) for leaders.

Requirements:

• Experience in L&OD function in public agencies, and led a team of three or four team members in this function for a few years.
• Accumulated 15 years in HR experience including L&OD.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Working Location: Ghim Moh

Working Hours: 8.30am – 6pm (Mon – Thu) 8.30am – 5.30pm (Fri)

Contract Extension / Contract conversion is possible, upon completion of 1 year contract (1 month completion bonus )

Learning:

• Design,plan and implement’ "Competency Driven Growth (CDG)" Framework to guide learning, development, and growth.
• Equip reporting officers (SMT and MMT) to conduct CDG and career conversations with staff.
• Design and implement Workforce Tranformatiion - identify target groups and their future learning needs, reskill them and redeploy them.
• Refresh learning policies and guidelines in line with the organisation’s learning philosophy, including developing a comprehensive training and development system for staff, with training for impact, workplace based training, learnt skills applied to jobs, etc).
• Monitor and assess the impact of the learning and development strategy and initiatives on organisational outcomes.
• Oversee and manage the learning budget.

Employee Engagement and Culture Building

• Communicate and administer Employee Engagement Surveys, Pulse Surveys.
• Faciltate SMT and MMT to close engagement gaps.
• Induct new joiners.
• Build kopi kaki network to support staff's wellbeing.
• Drive culture building efforts, including curating HOT (Honest, Open, Trusting) conversations and townhalls with staff, as well as connects with MMT, to gather regular feedback and generate ideas.
• Lead employee mentoring and coaching programs.

Leadership Development

• Oversee administration of 360 leadership survey and coaching plan for SMT and MMT.
• Organize and curate Leadership conversation Series (LCS) for leaders.

Requirements:

• Experience in L&OD function in public agencies, and led a team of three or four team members in this function for a few years.
• Accumulated 15 years in HR experience including L&OD.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Working Location: Ghim Moh

Working Hours: 8.30am – 6pm (Mon – Thu) 8.30am – 5.30pm (Fri)

Contract Extension / Contract conversion is possible, upon completion of 1 year contract (1 month completion bonus )

Learning:

• Design,pllan and implement’ "Competency Driven Growth (CDG)" Framework to guide learning, development, and growth.
• Equip reporting officers (SMT and MMT) to conduct CDG and career conversations with staff.
• Design and implement Workforce Tranformatiion - identify target groups and their future learning needs, reskill them and redeploy them.
• Refresh learning policies and guidelines in line with the organisation’s learning philosophy, including developing a comprehensive training and development system for staff, with training for impact, workplace based training, learnt skills applied to jobs, etc).
• Monitor and assess the impact of the learning and development strategy and initiatives on organisational outcomes.
• Oversee and manage the learning budget.

Employee Engagement and Culture Building

• Communicate and administer Employee Engagement Surveys, Pulse Surveys.
• Faciltate SMT and MMT to close engagement gaps.
• Induct new joiners.
• Build kopi kaki network to support staff's wellbeing.
• Drive culture building efforts, including curating HOT (Honest, Open, Trusting) conversations and townhalls with staff, as well as connects with MMT, to gather regular feedback and generate ideas.
• Lead employee mentoring and coaching programs.

Leadership Development

• Oversee administration of 360 leadership survey and coaching plan for SMT and MMT.
• Organize and curate Leadership conversation Series (LCS) for leaders.

Requirements:

• Experience in L&OD function in public agencies, and led a team of three or four team members in this function for a few years.
• Accumulated 15 years in HR experience including L&OD.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Working Location: Ghim Moh

Working Hours: 8.30am – 6pm (Mon – Thu) 8.30am – 5.30pm (Fri)

Contract Extension / Contract conversion is possible, upon completion of 1 year contract (1 month completion bonus )

Learning:

• Design,pllan and implement’ "Competency Driven Growth (CDG)" Framework to guide learning, development, and growth.
• Equip reporting officers (SMT and MMT) to conduct CDG and career conversations with staff.
• Design and implement Workforce Tranformatiion - identify target groups and their future learning needs, reskill them and redeploy them.
• Refresh learning policies and guidelines in line with the organisation’s learning philosophy, including developing a comprehensive training and development system for staff, with training for impact, workplace based training, learnt skills applied to jobs, etc).
• Monitor and assess the impact of the learning and development strategy and initiatives on organisational outcomes.
• Oversee and manage the learning budget.

Employee Engagement and Culture Building

• Communicate and administer Employee Engagement Surveys, Pulse Surveys.
• Faciltate SMT and MMT to close engagement gaps.
• Induct new joiners.
• Build kopi kaki network to support staff's wellbeing.
• Drive culture building efforts, including curating HOT (Honest, Open, Trusting) conversations and townhalls with staff, as well as connects with MMT, to gather regular feedback and generate ideas.
• Lead employee mentoring and coaching programs.

Leadership Development

• Oversee administration of 360 leadership survey and coaching plan for SMT and MMT.
• Organize and curate Leadership conversation Series (LCS) for leaders.

Requirements:

• Experience in L&OD function in public agencies, and led a team of three or four team members in this function for a few years.
• Accumulated 15 years in HR experience including L&OD.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

• Present business development training and mentoring to business developers and other internal staff.
• Establish relevant business KPIs for the company to track.
• Create and execute commercial strategies aimed at accelerating growth in the SEA Region.
• Study industry trends and create an effective business plan based on commercial opportunities.
• Identify opportunities for campaigns, services and distribution channels, especially social media that will lead to an increase in sales.
• Heavily involved in the motivation, drive and development of new talent within the organization.
• Develop an understanding of customers’ needs and make sure they are met.
• Responsible for ensuring all business activities are in line with the organization’s objectives.
• Work with the BD team to create strategies that boost the company and product awareness.
• Assist in the development of budgets and other financial systems within the company.
• Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.
• Suggestions for corrective action if sales are below the budget.
• Responsible for the approval of the company's product pricing and positioning.
• Regularly receive reports comparing actual sales versus budgeted sales.
• Follow up on daily sales achievements and provide frequent updates to the Managing Director.

• Location: Central
• Industry: Education
• Salary up to $110,000
• Hybrid Work Arrangement, Flexible Benefits

Job Responsibilities

To develop and execute a comprehensive business development strategy and operational excellence to drive revenue growth and increasing profitability of the Centre.

Strategy:

• Develop and execute the strategy and the roadmaps of the Centre in line to the overall Company’s goals and directions.
• Advise the CEO and Senior Management Team on matters related to the Centre business and operations.

Business Development:

• Develop and execute the business development plan to generate incremental revenue.
• Identify, evaluate and executes new business opportunities aligned with the Centre's strategy.
• Develop strategies for breaking into new and existing markets.
• Develop strategic partnerships to create revenue generation opportunities for the Centre's products and services.
• Use analytics tools to assess viable business development opportunities by leveraging internal and external data.
• Use data to plan and review market development and emerging trends Leverages emerging trends to find business development opportunities.
• Ensure that existing customers’ needs are met and create a pipeline of repeat customers.
• Conduct market surveillance and intelligence to collate and use data to plan and review market development and emerging trends.
• Leverage on emerging trends to find business development opportunities.

Sales & Marketing:

• Work with internal stakeholders to understand the Company's strengths and value proposition to develop sales strategies to drive sustainable and profitable growth.
• Formulate the marketing strategy and plan which align with the overall sales and business development strategy.
• Develop sales schemes and campaigns to achieve sales targets and strategic objectives.
• Promote corporate image and act as the brand ambassador for the Centre and the Company, where applicable.
• Set, monitor and grow brand visibility to achieve market share targets.
• Develop strategies for lead generation, monitoring, and conversion

Product Management:

• Identify future growth opportunities.
• Anticipate future needs and products by analyzing market trends.
• Work with internal stakeholder to deliver modified, revamped or totally new programmes for implementation.
• Assess our product competitiveness against the market and recommends strategies to grow market share.
• Collaborate with internal stakeholders to customize existing products and services to accommodate new/existing customer bases.

Clients and Trainees Management:

• Set and implement high standards for customer satisfaction and service delivery.
• Have a deep understanding of customer needs.
• Timely management and handling of customer feedback.

Operation Management:

• Develop seamless processes to support the delivery of courses and successful completion of projects.
• Monitor regulatory changes and ensure the business is fully compliant with requirements related to all areas including the marketing of products and services, operational procedures, etc.
• Work with colleagues to leverage on resources and knowledge within the Company to ensure delivery of KPIs and initiatives.
• Manage and optimise operational costs and achieve profit targets.

General Management:

• Direct and motivate subordinates to deliver the Centre’s objectives.
• Proactively build relationships inside and outside the organization to support the Company strategy and vision.
• Provide periodic business updates to management.
• Any ad hoc projects/initiatives and work scope that are assigned by the Reporting Officer.

Others:

• Any other ad-hoc duties as required by the Company from time to time.

Requirements:

• A master's degree in a business-related field and/or in training or education is an added advantage.
• 5 to 7 years of experience (with minimum 3 years of management experience. 5 years of experience in running and managing executive training and development courses.)
• Able to develop, articulate and present a sound business plan and strategy.
• Able to do market opportunity identification and assessment.
• Familiar with business development and sales forecasting skills.
• Familiar with business financial management.
• Familiar with new product development process.
• Possess good market research skills.
• Possess good understanding of relevant marketing models and methodologies.
• Familiar with executive training and development products, services, distribution channels, and customer segments.
• Possess good understanding of the current and target market segments and how it development with the macroeconomic development.
• Possess good grasp of evolving technology and how to leverage this for the benefit of the business.
• Positive, pleasant disposition and able to work well in a team
• Able to multi-task and work in a fast-paced environment

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to avery@eps.com.sg

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

The Group:

Morningstar’s products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collaborate with our Customer Success group to help provide clients with relevant products and bundled solutions.

The Role:

Morningstar is looking for an experienced professional to join our Sales and Services team. The Regional Operations Director shall work to define processes and operational excellence for the CSM organization. This role operationalizes our CSM strategy, process, and Success Platform to grow and scale the Success organization. This is a highly visible role within Success, as your interactions will touch key leaders of all CS functions. Working cross functionally with a broad set of business partners, you will use keen business process understanding, appreciation for simplicity and quality, critical thinking, and a bit of elbow grease to craft holistic solutions that meet business and technology objectives while furthering Morningstar’s long-range goals. The ideal candidate is an effective communicator, partners across multiple internal teams, can coordinate operations across a global team, and is focused on execution.

Job Responsibilities:

• Success Process: Design and manage the key business processes of Customer Success, including Onboarding, Value Realization/Adoption, and Renewal/Expansion
• Reporting: Monitor the effectiveness of the processes and look for new ways to drive efficiency
• Analysis: Act as the business analyst and process owner for technology implementations while partnering with the Corporate Systems team
• Success Technology: Administer, configure, and maintain Morningstar’s Customer Success platform (e.g. Gainsight, ChurnZero, Catalyst)
• Alignment: Collaborate with Success leaders to drive effective cross-functional and cross-collaboration alignment to deliver Success-wide outcomes (eg Cost to serve coverage models, customer segmentation modeling and scale, Success Bookings pacing and trends)

Qualifications:

• 10+ years operating in a SaaS oriented Customer Success function (as outlined above), sales/business operations
• 7+ years CSM/Sales tool experience - Salesforce required; experience n CS platforms such as Gainsight, ChurnZero, ClientSuccess, Catalyst is highly desirable
• Strategy and Operations experience
• Proven ability to work cross-functionally to understand business requirements and translate them to effective use of applications
• Excellent critical thinking skills with the ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
• Clear communicator with excellent written, verbal, and listening skills
• Strong project management and task organization skills with the ability to manage projects to a deadline

Roles

This role requires a combination of:

• on court coaching,
• coach and program development,
• curriculum development,
• management of coaches and players
• event and sponsorship management.

This person will increase the quality and base of professional coaching and program offerings from our MBP SPORTS cbd location and set a sustainable model for development of Racket Sports (in Particular Padel) in the Singapore and S E Asian region.

Responsibilities

On Court Coaching:

1. Deliver customised Padel Programs to players of all skill levels exclusively from our Padel Site at Marina Square.
2. Assist other coaches deliver customised coaching programs to players of all skill levels
3. Oversee all player development and coaching of Padel at MBP SPORTS existing and upcoming racket sports sites.
4. Create and participate in Pro Am Corporate events for racket sports

Coach and Program Development:

1. Develop, deliver and train others to deliver quality padel related ratings, ladders and site tournaments
2. Conduct coaching clinics, and workshops for trainees, coaches, teachers and players
3. Develop and deliver quality pathways linking MBP SPORTS Coaching Methodology, International best Practices and SMART educational model to coaches and teachers of all levels.

• Curriculum Development:

1. Assist CEO to refine and deliver MBP SPORTS Coaching Methodology and certifications to existing and trainee "teacher - coaches" from novice to elite.
2. Oversee Player ratings and pathway development of Racket sports (in particular the sport of padel) to all MBP SPORTS sites
3. Refine and Deliver all facets of the MBP SPORTS Coaching Methodology and adapt existing Tennis Pathways to meet and exceed International standards.

Management of Coaches and Players:

1. Manage all scheduling of Coaching to match teacher-coaches to clients
2. oversee all pathway development for players from novice to elite -particularly transitioning players between Tennis, Pickleball and Padel.

Event and Sponsorship Management:

1. Assist in planning all Racket sport site events for MBP SPORTS sites
2. Assist in sourcing, negotiating and overseeing managemenet of all racket sports Sponsorships.