Total 93 Customer Service job vacancies in Wimbledon, sw19 7pa

About FCM

FCM is more than just one of the worlds largest travel management companies with a 24/7 reach in over 100 companies. Were a movement of over 6,500 changemakers, travel gurus, performance improvers and leaders without limits, on a mission to help the worlds biggest companies move smoother. Were officially a great place to work, but also a company like no other. Why? Because we thrive on change. Were fuelled by what we call our alternative mindset. This is FCM, where different happens.

About You

As an Senior Account Manager, you will be responsible for significant revenue retention, identification of growth opportunities, commercial negotiation and delivering a winning strategy for FCMs largest corporate customers. Using the Service Level Agreement you will drive common service delivery to the client and ensure consistent interpretation and administration of travel policy, including negotiated supplier deals, and business plans to execute client goals. You will be a strong team member and work effectively with the sales team to assist with new business while playing an active role in winning new accounts.

Qualifications

• 5 years minimum client/account relationship or sales management experience
• Thorough understanding of business travel and ideally GDS and other travel systems
• Demonstrated strong time management skills and attention to detail
• Demonstrated superior negotiation skills
• Highly developed analytical and presentational skills
• Ability to articulate knowledge about products, services and value proposition to customers
• Highly tuned interpersonal skills

What's in it for you

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour - an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Courtyard Care Ltd will endeavor to provide a family orientated, negotiated care package to meet the needs of all the children and their families. Care Team Leaders will support the management team and have in the direct management of the children/young people and support in the management of the staff teams that support these children/young people to ensure that the highest standard of care is in place. To meet and promote the needs of the children/young people and provide opportunities to advance their opportunities and life experiences in a positive manner. They will support in the recruitment, maintenance and development of the staffing team In addition to ensuring the home is run in line with company policy and will hold supervisory responsibilities for members of the team, they will run shifts and promote positive relationships within the home. Care Team leaders will undertake a wide range of duties which will involve direct care of children who have complex needs within Courtyard Care Ltd homes. They will be expected to work shifts and work flexibly to meet the needs of the children and fulfill all health and safety requirements. They will provide part of the on-call service for the childrens homes if/when required alongside the management team. To act as a member of the team and assist the management in giving the highest standard of care possible to all the children/young people at Courtyard Care Ltd, closely following individual plans, risk assessments and programmes in place. To understand the importance of the need for confidentiality in all clients matters at all times. To act as a role model in conjunction with colleagues to ensure yours and their welfare and create a safe, clean and secure environment for all children/young people and relatives. To take overall responsibility in ensuring the running of the home is to its highest possible standard, coordinating the shift, allocating child supervision and prioritizing care. Act accountable as a resource and role model for the junior staff and the children/young people. Adopt a forward-thinking approach to care provided and act as the childrens advocate in conjunction with the junior staff. To work in a variety of settings if needed, in order to support the children e.g., in the childs family home, educational setting and activity setting etc. To develop skills in order that the childs individual health, social, emotional and psychological development needs are met. To provide support, advice and information to the children, parents and other carers as required. Demonstrate an awareness of child development and the childs need for appropriate cognitive age play, adhering to the rostered activity rota. To act as a driver/escort for the child if needed. Once trained to provide and carry out clinical duties necessary to meet the child/young peoples health needs on a daily basis. Accountable for petty cash while on duty and adhere to the company policy and procedure. Organise time management to accommodate rostered activities and intensive interaction for the shift. To complete supervisions for allocated staff in line with policy and procedure. Identify training requirements for members of the team and actively support team members to develop within their role. To undertake any other duties reasonably requested by the Management. Communication: Maintain clearly written, accurate contemporaneous records of involvement with children and their families; in addition, ensure all other child/young peoples documentation is completed and up to date before the end of shift. Report any unusual occurrence in the childs appearance, condition or behavior to management, where necessary adhere to child protection policy. Answer telephone and act in a polite, professional manner, were possible dealing with any queries, otherwise leaving a clear accurate message for management. Act as an ambassador for Courtyard Care Ltd at all times. Ensure daily log, memo file and handover file are checked and completed Ensure diaries are checked and adhere to, delegating responsibilities were necessary. Take part in and ensure thorough client handover takes place ensuring client confidentiality at all times. To work in conjunction with the key workers and management in evaluating ongoing care needs and child/young persons development. To be aware of the emotional, psychological and social needs of the children/young person. To demonstrate empathy and sensitivity to others that is non-judgmental and shows respect for their beliefs, values and culture. Liaise with multi-disciplinary professionals and form inter-agency links and networks. Oversee coordination of the shift ensuring all agreed policies and procedures are adhere to. Take responsibility to keep yourself up to date with any changes in plans, risk assessments etc. for the children/young people including read over files when returning from annual leave or any absences. Attend all staff meetings and any extra responsibility meetings relevant to your role. Use appropriate methods and language to communicate in a succinct and clear manner, to listen and take account of others views and needs. Show understanding and use logic to communicate. Implement and use appropriate methods of communication to provide consistency, structure and predictability encouraging positive engagement. Legal and Ethical To know the importance of parental involvement in decision making and the legal requirements regarding parental consent Have knowledge of the rights of the child in conjunction with Childrens Regulations and Quality Standards, Every Child Matters and the importance of giving them information according to their level of understanding. To be personally responsible in demonstrating your awareness of the relevant legislation within childcare in particular Childrens Regulations, Childrens Home Quality Standards and all other Policies, Procedures and Guidelines for Courtyard Care Ltd Have a clear understanding of the role and function of OFSTED. Ensure the provision of the service adheres to the statement of purpose and all relevant legislation. To hold the company values and have pride in your work, acting as an ambassador for Courtyard Care Ltd at all times. To have an up to date understanding of Safeguarding Children Procedure and Looked after Children Procedure. Training: To support the management by keeping up to date with the training programme for whole staff team in line with the Workforce Plan. Attend all relevant courses, in-service training days and statutory annual updates in line with the training programme. Identify own training needs which ensures your competence to meet all the needs of the resident children/young people. Develop a personal development plan with staff team for whom hold supervisory responsibility. Maintain personal responsibility for personal training and being professionally updated. To act as a mentor during induction, orientation for all staff and delegate support for new members of the team, ensuring they achieve competence within their probation period. Maintain an overall awareness of current issues in any identified field required for the smooth running of the home. General Be responsible for promoting ongoing improvements in the overall successful running of Courtyard Care Ltd. All staff will be expected to attend and contribute to staff meetings and senior staff meetings. Work as an effective member of a multi-disciplinary team creating positive working relationships. All annual leave will be booked in accordance with Courtyard Care Ltd policy and directly through the management team. Take responsibility for the coordination of evacuating the home in case of a fire, adhering to the evacuation procedure. You are expected to report on duty at commencement time of shift, any lateness must be reported to management and documented on the rota and in the daily log. Any sickness should be conducted as per policy and a back to work form must be completed on return to work. Any sickness must be reported directly to the senior staff on shift and management and recorded on the rota. It is your responsibility to ensure any staff returning from sickness, complete sickness form and read back over all documentation up to their last day in work. At work overcome difficulties, setbacks and pressures to get things done, understanding the impact of related complex needs and to recognise and encourage commitment in others. Support children/young people with complex needs to experience life opportunities which promote the growth of individuals to their maximum potential.

Support Worker

Bradford

£11.75 per hour

Applicants must have clean driving licence and have full flexibility throughout the week

Applicants must have flexibility to work across a number of our services

Unfortunately we do not currently offer sponsorship

United Response are not just a social care provider – We are a charity dedicated to championing the rights of people who have learning disabilities, Autism and complex needs to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

If you are looking for career satisfaction and the feeling of making a difference, we want to hear from you!

Our Support Workers are the heart of our team. We want you to empower the people we support to live their lives how they want it - Whether that’s travelling the world or spending time in their local park! All we ask is that you have the passion and drive to encourage and guide the people we support to make this happen.

This role is all about building a one to one relationship with the person you will be supporting while helping them with their day to day routine such as dressing, personal care, finances, medication, attending any appointments along with enjoying hobbies.

Why work for United Response?

• Access to Blue Light Discount Card and Costco membership*
• Access to free occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• Increased annual leave following 3 and 5 years completion with the company
• UR STARS – Organisation recognition for outstanding achievements

Who is United Response?

United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. In our work we aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.

Previous applicants need not apply

United Responses’ culture of inclusion, focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and or physical disabilities.

Proud member of the Disability Confident employer scheme

Job Description: Health Care Assistant Line Managers: Practice Nurse Team Leader clinically ActingManager - Administratively Purpose: To assist the clinical team in the service delivery and management of patients. Overview of responsibilities Establish and maintain communication with a range of people on a range of matters in a form that is appropriate to them and the situation. Monitor and maintain health, safety and security of self and others. Contribute to the improvement of services. Maintain quality in own work and encourage others to do the same. Support equality and value diversity, identifying when own or others behavior undermines equality and diversity. Plan, develop, implement and assess approaches to promote health and well-being Recognise and report situations where there might be a need for protection Cleaning of rooms and equipment in line with IP&C guidelines Stock ordering Equipment auditing and arranging maintenance. Specific Responsibilities and Clinical Skills Undertake record and follow guidelines for the tasks for which you have received appropriate training. Urinalysis and preparation of specimens for investigation by the pathology laboratory. Measuring and recording:- blood pressure pulse rate and rhythm temperature height and weight body mass index peak flow and its calculation ECGs Blood glucose monitoring. Venepuncture. Inhaler techniques. Prepare and maintain environments and equipment before, during and after patient care interventions. Ensure GPs rooms and clinical treatment rooms are clean and well stocked. Undertake dressing procedures following local recommendations, complying with infection control principles and practice. Perform spirometry on patients after full training and assessment of competence. Give accurate and appropriate information to patients and groups within own competence. Support clinicians in providing minor surgery. Plan, develop and implement ways of raising and promoting awareness of health and well-being, keeping records of what has been done. Provide support and encouragement to patients to self-manage their conditions as appropriate. Maintain the notice board in the waiting room and promote good health with educational material. Administer influenza, pneumococcal and Vitamin B12 vaccinations Remove sutures and clips. Smoking cessation. Pre diabetic reviews. Undertake foot checks for people with diabetes. Assist Consultants in clinics. Act as a chaperone, when requested. Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems and Read codes. Maintain stock levels for clinical and vaccine supplies Maintain the stock room in an orderly manner Order stock for clinical supplies, vaccines, equipment and other necessary items as requested Cleaning of rooms and equipment in line with Practice IP&C guidelines and other adhoc cleaning in line with Practice IP&C as needed and directed Auditing, checking and Maintaining clinician equipment boxes and the surgery Emergency Box and associated equipment Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source must be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons, in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health, Safety and Security The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:- Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Be able to identify the risks of health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Understand apply the principles of the cold chain Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility. Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate. Be aware of statutory child health procedures, statutory local guidance and referral criteria. Communication The post-holder should recognise the importance of effective communication within the team and will strive to:- Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Personal/Professional Development The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include:- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Demonstrate skills and activities to others who are undertaking similar work. Quality The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:- Acting a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. N.B. This job description is a reflection of the current position and the post holder should expect that it may be subject to variation from time to time.

The LMNS Lead for Service User Voice will guide the organisation in identifying and engaging pregnant women, parents, and their families at every stage of change to ensure genuine co-production. The postholder will coordinate and support Maternity and Neonatal Voices Partnerships (MNVP) Leads across the system, enabling them to share their insights from the provider level to influence system-wide decision-making. A key responsibility of the postholder will be to further develop existing MNVPs, enhance outreach and engagement efforts, and embed co-production practices. The postholder will work closely with the LMNS, MNVP Leads and service users to design, project manage and deliver MNVP plans that put service user experience and feedback at the centre of all work plans, workstreams and service improvement. Additionally, the postholder, alongside trust MNVP Leads, will represent the service user perspective at LMNS and Trust meetings, offering constructive challenge to ensure that the service user viewpoint is integral to discussions on quality, safety, and service improvement. The role also involves analysing, interpreting, and presenting complex qualitative data from various service user feedback sources to provide insight and evidence for improvement. The postholder will ensure this information is accessible to a wide range of stakeholders. The postholder will lead the ICB/organization in identifying and engaging with pregnant women, parents, and their families at every level of change to facilitate authentic co-production. Further detail is provided in job description and person specification.

About Corporate Traveller

At Corporate Traveller, were on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. We are watermelon (dont worry, youll catch on.) And at our core, we believe that together we can do anything. Together, we are here to take it to the next level. Are you in?

About You

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. You will contribute new business and achieve maximum revenue for your team by ensuring the adaptation of Corporate Traveller across your portfolio of key clients.

A key focus of your role is showcasing the value of the brand to your clients by maintaining a close relationship with your key contacts, reviewing your clients business needs, and increasing and optimising the number of services provided to your customers.

Qualifications

• Experience in customer/account management
• Ability to clearly articulate knowledge about products, services and value propositions to customers

What's in it for you

• Generous remuneration structure and a highly competitive salary.
• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour - an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Job title: Registered Nurse

Location: Bupa Heathland Court, 56 Parkside, Wimbledon, London SW19 5NJ

Salary: £19.05 - £21.07 per hour dependent on experience

Contract: Full time or Part time

Shift Pattern: Days

Welcome Bonus: £1,000 and paid breaks

CQC Rating - Good



We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you play a pivotal role.

We'll train you on all aspects of our new digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents.

And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need to do your job as a Nurse, learning from some of the best people in the industry from the UK and Globally. It's an exciting time to be with us.

You'll help us make health happen by:

• Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met
• Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals
• Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents
• Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation

Key Skills / Qualifications needed for this role:

• As a Registered Nurse, with a valid NMC pin, you'll be responsible for driving and running the unit alongside clinical duties in the home. This includes observation, medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually.
• You have previous experience ensuring policies and standards are kept to a high clinical standard.
• You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks.
• As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email:

*Should you be successfully hired in to this role, we are pleased to be able to offer you a one-off Starter Bonus of £1000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Ts &Cs Apply.

About Flight Centre Travel Group

Flight Centre Travel Group is one of the worlds largest travel companies with over 12,000 employees globally - who we call 'Flighties. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say were a great place to work, we have the proof to back it up. Over the past 12 years weve been voted a 'Great Place to Work including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, were a bunch of travel lovers looking for more travel lovers to join our family.

An average day in the life

This is an exciting opportunity to join our rapidly growing corporate travel business supporting Europe under our global FCM brand and recognised as one of the top 5 corporate travel TMCs locally and globally.

This role will work closely with other team members in UK and equivalent roles in other European Markets including Germany, Netherlands, Nordics & France. The individual is responsible for ensuring they deliver on all their responsibilities across: Financial Control, Customer Focus and Process Efficiency: This includes Accounts Payable, (both Travel and Head Office payables), Accounts Receivable, Banking and FCM Invoicing.

The role will require the individual to be the subject matter expert and to have a deep understanding of end-to-end process flows to be able to trouble shoot and resolve queries. A key aspect of the role will be that of problem solving with the individual having a high attention to detail.

By being subject matter expert, the individual will be able to ensure processes are robust, streamlined and limit risk and fraud.

You might be perfect for the role if

* French speaking is essential

* Previous experience in Transactional Finance (2 year minimum) - AP, AR and Bank Reconciliations

* Strong communication skills, both spoken and written, with an ability to communicate with finance and non-finance individuals

* Intermediate level of Excel experience required

* A strong attention to detail and understanding of the importance of accuracy.

* A logical approach to problem solving

* Appreciation of accounting fundamentals and importance of strong financial controls

* Ability to work to deadlines and deliver on commitments

* Strong customer service approach

* Good time management; being flexible and adaptable

* A keen desire to learn new things

* A proven focus on improving efficiency and effectiveness of processes.

* A genuine team player, appreciating the importance of team goals

Our award-winning work perks

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour - an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at

Helpdesk Advisors required for a leading facilities management company. The business look after a large customer base, from banks to retail to government offices. The Company put their customers at the heart of everything they do and are keen to hire a team of people who are passionate to deliver 1st class customer service. You'll be the initial point of contact between the business and their customers. It'll be up to you keep clients updated, handle their issues, and ensure their requests and queries are dealt with professionally.

This role would suit someone with a helpdesk, call centre or contact centre background and offers a competitive salary of £25,500pa, rising to £26,750pa after 3 months!

What will you be doing as a Helpdesk Advisor?

• Taking inbound calls from Clients
• Working to strict SLAs
• Proactively answering customers queries in the first instance
• Actively liaising with other departments in finding a resolution
• Ensuring problems are dealt with until a satisfactory conclusion is reached
• Taking ownership of problems
• Being always helpful and courteous
• Liaising with other departments
• Processing documentation accurately
• Confident in dealing with complaints

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working on a Helpdesk or within a Customer Service Contact Centre or Call Centre is preferred
• Knowledge of Word, Excel, and Outlook
• Must have excellent communication skills both written and verbally
• Good grammatical and numerical skills
• Must be passionate to provide excellent customer service
• Following processes and working towards strict service level agreements
• Excellent communication skills
• Ability to work well under pressure
• Forward thinking and able to use own initiative
• Your previous roles could have included Helpdesk Advisor, Customer Service Advisor, Customer Contact Centre Advisor, Contact Centre Advisor, Customer Service Agent, Facilities Helpdesk Advisor, Customer Service Representative, Customer Service Executive, Inbound Customer Service Agent

What will you get in return for your work as a Helpdesk Advisor?

• Salary of £25,500pa rising to £26,500pa after 3 months
• Hours of work are 37.5 hours per week, Monday to Friday, between the hours of 8am to 6pm, however flexibility can be offered, and part time could be considered
• Holiday Entitlement is 24 days + bank holidays
• Working for a leading facilities management company
• Discounted gym membership
• Free parking
• Excellent facilities and social scene available within the business park, including picturesque areas for walks and breaks
• Close to major motorway and public transport links
• There are multiple vacancies available as they are setting up a new team
• Team incentives and celebrations and Company events
• Company benefits scheme which gives you the chance to purchase flexible benefits including additional holiday

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

The care co-ordinator will work with the practice team to co-ordinate appointments for specific cohorts of patients. They will also work with higher risk or vulnerable cohorts patients supporting and encouraging them to access medical and non-medical services and attend appointments. They will be based in an individual practice and work closely with the whole team there as well as the PCN on occasion. They will have the opportunity to work beyond the PCN, looking at patient non-medical needs whilst connecting with additional organisations as necessary to prevent avoidable hospital admissions. Liaison with other medical professionals, carers, social prescribing link workers, council, voluntary services and community organisations, ensuring health and care planning is timely, efficient and patient-centred. They will also lead on various vaccination campaigns (including COVID vaccination) to ensure the highest uptake of the vaccines. The PCN Care Co-ordinators will: Work with colleagues within the GP practice and PCN to identify and manage appointments for cohorts of patients who are vulnerable, higher risk, or that may have long-term conditions for example those with Dementia, Mental Health, Asthma, Diabetes/pre-diabetes, pts with as yet undiagnosed conditions and other complex needs. Working to target non-responders and hard to reach patients to increase uptake of annual reviews, medication monitoring etc Liaising with other health professionals as required, to deliver personalised care Ensure patients are called in when blood tests are due as a result of being on high risk medications or due to their long term conditions. Be the first point of contact for the complex cohorts of patients Proactively support call and recall processes, encouraging and supporting patients to attend Support with and undertake the call and recall for vaccination campaigns to ensure the highest possible uptake e.g. COVID, Flu. Work closely with the PCN social prescribing link worker and Mental Health Practitioner Work proactively with the PCN pharmacists to support the medication review process and and regular drug monitoring requirements Coordinate the booking the PCN paramedic appointments for home visits and practice appointments, ensuring patients who need health reviews are seen in a timely manner and the paramedics time is fully utilised. Ensure Mental Health Practitioners clinics are utilised effectively and patients whom require reviews or support are attending their appointments, Review appointment book daily and notify GPs of any outstanding checks that patients may need. Proactively support multi-disciplinary, practice clinical or safeguarding team meetings (dates, agenda, papers) when required. Ensure all co-ordinated activity is documented and coded accurately Champion the use of digital communication platforms Build relationships with our community service providers Raise awareness within the PCN of shared- decision making and decision support tools Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care; support people to take up training and employment, and to access appropriate benefits where eligible; provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care professionals Assist with answering calls and booking appointments for the first hour in the mornings. 8am start. Support the reception team with cover the reception desk when they are short staffed. PROFESSIONAL INTEGRITY the PCN Care Coordinator will be supported by other staff within the admin and management team, as well as by GPs or Nurses to discuss patient related concerns and be supported to follow appropriate safeguarding procedures (e.g. abuse, domestic violence and support with mental health). The Care Co-ordinator will be expected to undertake developmental training to support the evolution of this new role. This job description is not an exhaustive list and may be subject to change as the role develops, in accordance with the requirements of the PCN or the Personalised Care Institute.

Support Worker

Bradford

£11.75 per hour

Applicants must have clean driving licence and have full flexibility throughout the week

Applicants must have flexibility to work across a number of our services

Unfortunately we do not currently offer sponsorship

United Response are not just a social care provider – We are a charity dedicated to championing the rights of people who have learning disabilities, Autism and complex needs to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

If you are looking for career satisfaction and the feeling of making a difference, we want to hear from you!

Our Support Workers are the heart of our team. We want you to empower the people we support to live their lives how they want it - Whether that’s travelling the world or spending time in their local park! All we ask is that you have the passion and drive to encourage and guide the people we support to make this happen.

This role is all about building a one to one relationship with the person you will be supporting while helping them with their day to day routine such as dressing, personal care, finances, medication, attending any appointments along with enjoying hobbies.

Why work for United Response?

• Access to Blue Light Discount Card and Costco membership*
• Access to free occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• Increased annual leave following 3 and 5 years completion with the company
• UR STARS – Organisation recognition for outstanding achievements

Who is United Response?

United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. In our work we aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.

Previous applicants need not apply

United Responses’ culture of inclusion, focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and or physical disabilities.

? Octo Score: 37 / 90

Proud member of the Disability Confident employer scheme

About FCM

FCM is more than just one of the worlds largest travel management companies with a 24/7 reach in over 100 companies. Were a movement of over 6,500 changemakers, travel gurus, performance improvers and leaders without limits, on a mission to help the worlds biggest companies move smoother. Were officially a great place to work, but also a company like no other. Why? Because we thrive on change. Were fuelled by what we call our alternative mindset. This is FCM, where different happens.

An average day in the life

You will need to live and breathe client data every day to create a genuine centre excellence within Account Management. You will be the single point of escalation for all Account Managers to ensure our Account Managers can remain strategic and focused on solving customer problems.

You will work daily with customers to better understand their needs and challenges to ensure our offering is market leading. You will work with customers to create bespoke reports and analytics for anything outside our normal suite of reporting, most times charging a fee for this bespoke work. You will work with clients to review their data and make recommendations that cant be answered within the normal reporting tools.

You will also assist Account Managers in ensuring they fully understand the data needs of their clients and we can deliver QBRs thats meaningful and add real value to the travel programmes of our clients.

You might be perfect for the role if

• Microsoft Business Intelligence tools - PowerBI
• Must have a good understanding of data relationships and a strong command of SQL syntax
• Experience with Python: Numpy, Pandas, Matplotlib or similar
• Analysis and design skills, critical thinking, and analytical problem solving
• High proficiency with Microsoft Excel
• Experience with travel data
• Experience with other Business Intelligence tools
• Experience with Microsoft Azure
• Experience with SSIS or ETL similar
• Database Administration and maintenance

What's in it for you

• Discounted travel for family and friends - booked by our in-house travel team - as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression - as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour - an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Post Title: Curriculum Support and Central Resources Administrator
Grade: ME5 5 Actual salary: £24,109 - £24,601(full-time equivalent: £27,030)
35 hours per week, 40 weeks per year
Daily Hours: 8.00am - 3.30pm (includes 30 minute unpaid break)
Job Purpose:
This role will support the subject teams in preparing resources for their teaching groups, all aspects of arranging trips and visits and administration for Heads of Subject.This is not an exhaustive list of duties that are required throughout the year, seasonal and specific tasks will be allocated and agreed on a weekly basis.
Main Duties include but are not limited to:
Responsible for the administration and bookings of all trips and visits including transport arrangements where necessary.
Responsible for the management of all photocopiers and machine services located throughout the school, ensuring that they are in full working order, serviced regularly and fully stocked.
Liaising with the reprographics company to report issues or faults and ensure sufficient levels of toner are available.
Managing engineers when they are on site.
Providing bulk photocopying and specialist printing for staff as required.
Providing support in the preparation of teaching materials for lessons including photocopying, creating booklets, posters, flash cards, displays etc as requested.
Administering the system for staff requests to ensure communication is clear and staff resources materials are produced on time.
Ordering stock and stock management, tracking and recording.
Administering the budget and costs centres associated with the role.
Assisting with classroom and corridor displays.
Maintaining a well resourced and tidy central resources room so that teachers can use the space for creating their own resources.
Planning waste reduction and recycling actions relating to photocopying.
Attending all directed training and following school policies.
Assisting in any administration tasks as directed by the Headteacher.
Undertaking student supervision duties as directed by the Headteacher.
Cover for support staff when necessary.
To undertake any other duties to ensure an efficient and calm running of the school as directed by the Headteacher.Person Specification:
Essential
ICT literate and experience of using Google Platforms.
Reliable and conscientious with a ‘can do’ attitude.
Ability to work under pressure, to prioritise tasks and manage time effectively to meet deadlines.
Strong team player.
Ability to work independently and make decisions, when necessary.
Ability to manage confidential matters professionally and with discretion.
Some experience of, or willingness to learn, problem solving mechanical faults.
Ability to develop and maintain good relationships with students and staff, and to work proactively as a team member.
Have a commitment to own personal and continuing professional development.Desirable
Experience of parent communication platforms such as ‘Reach more parents’, Parent Pay or Squid.
Experience of working in a school or educational environment.
Design skills.
Experience of Google platforms.
Experience of working in a print/reprographics room.
Experience of customer service.
Experience or willing to develop work processes and systems.
First Aid qualification (or willingness to undertake training).This job description is not exhaustive and the post holder will be expected to undertake any other duties as reasonably requested by the Headteacher or as deputised.

JOB OVERVIEW We are seeking an experienced receptionist who has ideally worked within a busy office. The ideal candidate should have good customer service, ICT and communication skills. We are seeking an individual who is well-organised, efficient, flexible, calm, friendly, motivated and passionate about providing an excellent support service to our children, staff and visitors. WHAT WE OFFER Term-time hours (based on 39 weeks per year: term time plus 5 days) Pro Rata 6.6 weeks p.a. holiday Pay, spread over monthly payments: Pro rata Salary £23,110 - £23,459* p.a.)* Pay award pendingA warm friendly community where all are respected and valued Good opportunities for personal and career development. Pension Scheme. Free access to employee assistance programme. Situated minutes from Wimbledon Common and Village, with exceptional facilities on site for staff including swimming pool and gym. Great transport links with Bus, Train, Tube and Tram stops nearby. JOB REQUIREMENTS: Term Time Hours - 7.45am to 3.15pm 35 hours per week over 5 days. To welcome visitors to reception and assist in general administrative tasks. To working front of school, in a busy public facing reception area. Sorting and distribution of external and internal mail. Answering the telephone, taking messages and dealing with enquiries YOU WILL HAVE: A high level of communication skills and the ability to relate (both verbally and in writing) at all levels Knowledge and experience in ICT skills and technology Previous work experience in an office environment/school environment A proven ability to work on their own initiative. A can-do attitude. A commitment to the happiness well-being, self-esteem and progress of everyone at the school
Interviews will be held on Friday 26th July - Shortlisted applicants will be notified of interview times on Wednesday 24th July. Find out more about this exciting opportunity by visiting our career page and school website.

Receptionist - Required at Woodlands House Nursing Home in Colliers Wood, London SW19, Part of the Country Court Family
Hours: 37.5 hours per week, working weekends per rota
Recently refurbished throughout, Woodlands House Care & Nursing Home is a well-established part of the community in Colliers Wood, South West London. The friendly and compassionate care staff led by Edmund the manager are on hand to provide residential, specialist dementia and round the clock nursing care in a modern, comfortable setting.
ABOUT THE RECEPTIONIST ROLE
Our receptionists are key in providing our colleagues with support in a multitude of areas including filing, maintaining personal records for both staff and Residents, answering the telephone, greeting new visitors to the Home, providing diary management assistance, clerical support and working with our activities team.
You will need to have acute attention to detail, excellent customer service & communication skills, be a real team player, adaptable, have excellent computer skills and knowledge, be positive and have the ability to build relationships easily with people from all walks of life.
ABOUT YOUAs the receptionist you will be the first person everyone meets in our luxury care home, so we are looking for someone with fantastic customer service and a warm, welcoming personality!

Previous experience as a receptionist or administration support.
Experience in providing face to face customer service.
Ability to meet deadlines as required & prioritise work.
Good general IT Skills using email, word, excel and the internet.
Ability to warmly and professionally communicate both verbally and in writing.

JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Receptionist role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.