Total 15 Customer Service job vacancies in Warrington, Cheshire

OPERATIONAL RESPONSIBILITIES MEDICAL DIRECTOR SUPPORT Draft/Produce correspondence reports, agendas, minutes and presentations using Microsoft Office. Arrange and plan meetings both face to face and virtually. Create, manage and update documents and electronical filing systems, maintaining excellent records and following information governance policies. Act as a minute taker for key internal and external meetings chaired by the Medical Director (MD). Update and maintain MD & team holiday and absence records in line with organisational protocols. Manage the timely administration of timesheets, expenses and course booking. Handle incoming and outgoing communication and direct appropriately. Support the Medical Director to run their office efficiently, supporting with Day to day diary management for the MD, using Microsoft Outlook and NHS Calendars: add, amend, delete appointments, send invites, book rooms and venues and forward plan. Set up and co-ordinate internal and external meetings for the MD and the medical team, including Journal Club. Invite attendees, promote, circulate documentation and collate feedback. The MD is also the organisations Caldicott guardian, so support with logging and tracking relevant issues and queries, Meet and greet visitors to the department appropriately. Schedule annual appraisals and regular supervision meetings for the medical team and type up outcomes. Liaise with external partners to ensure all documentation for medical appraisal and revalidation is forwarded in a timely manner. Organise occasional business travel, itineraries and accommodation for external courses. Manage, formalise and distribute the medical team on call weekly rotas. Liaise with the hospital regarding MD consultant on call cover. Provide a point of contact for the MD and medical team during periods of annual leave, as requested. General office administration supporting the smooth running of the team/department MEDICAL PLACEMENTS SUPPORT Organise regular induction programmes for visiting trainees and medical attachments. Co ordinating medical students, GPSTs and shadowing with clinical teams including nursing and AHP teams ADMINISTRATION SUPPORT AND COVER Provide relief or additional administrative support for the Hospices administrative team, across a range of functions, being flexible to respond to priorities and workload peaks and troughs. Staff management None Financial management To work within financial budget of operational model and ensure cost savings are identified where noted. Responsibility for patient/client care None COMMUNICATION AND WORKING RELATIONSHIPS To work as a positive team member at all times. To contribute to the maintenance of St. Roccos credibility, success and reputation. To establish and maintain effective working relationships internally with the Clinical Team, and externally with healthcare professionals, patients and families to ensure effectiveness of the service. To provide cover for other members of the Clinical Administration Team when required and requested. To communicate appropriately with patients, families and carers who may be distressed, anxious or who need support, reassurance and empathy. INFORMATION SYSTEMS To deal with sensitive and confidential information whilst maintaining confidentiality at all times, and being compliant with GDPR, & national guideline standards. Be fully conversant with operating computer software systems including SystmOne for recording of patient information as required.

Your new company
A busy commercial law firm based in Chester is looking for a Receptionist to join the team, in order to provide excellent customer service and administrative support. The ideal candidate will have strong organisational skills and be proficient in various office tasks.

Your new role
As the first face of the company, you will be responsible for greeting and assisting clients in a professional and friendly manner.Other duties will include:

• Answer and direct phone calls promptly and accurately
• Perform data entry tasks with precision and efficiency
• Maintain office filing systems and keep records up to date
• Handle incoming and outgoing post efficiently
• Use computerised systems for various clerical duties
• Manage emails and correspondence effectively
• Assist with the organisation of meetings and in-house events
• Support staff with general administrative tasks such as diary management

What you'll need to succeed
The ideal candidate will have prior experience in an administrative, secretarial or receptionist role as well as:

• Excellent phone etiquette and communication skills
• Ability to multitask and prioritise workload effectively

A good understanding of the importance around confidentiality and GDPR will be an asset to this role.
What you'll get in return
Monday to Friday 8.30am-5pm work week. Please note: this role is office-based.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Advert

We are currently looking to hire a Housing Coordinator - Extra Care to join Torus! The Housing Coordinator will play a vital role
in assisting and empowering residents to maintain independent living.




This is a permanent post based at Harpers Green in Warrington, one of our purpose-built extra care schemes commissioned by the
local authority to deliver 24/7 care and support to people aged 55+.




The facility has a dedicated Torus housing team who work collaboratively with the care provider to ensure all residents are able
to access opportunities to actively engaged in social activities and events on their schemes and in their local communities. The
scheme includes commercially operated bistro and salon which offers an exciting opportunity for a local business to deliver
services to residents and people in the surrounding areas.




Responsibilities:

* Carry out viewings of properties with applicants and potential applicants, promoting the benefits of extra care services.
* Develop personal plans and agree interventions that enable residents to manage their tenancies safely and successfully.
* Assist residents with settling in and maintaining their tenancy, including understanding their rights and responsibilities as
residents.
* Assist residents in accessing a full range of universal and preventative services.
* Make the appropriate referrals and demonstrate positive multi-agency working with the relevant agencies when there is a change
in the resident’s circumstances, where any unmet need is impacting on the person’s quality of life and capacity for independent
living.
* Work collaboratively with other business areas, including Allocation and Voids Teams, to complete sign-ups of new tenants and
ensure minimum void rent loss.
* Arrange for adaptations and the installation of assistive technology when required by residents to maintain their independence
and quality of life.
* Carry out needs and risk assessments to identify needs, strengths, and aspirations in relation to independent living skills.
* Link support plans with care plans where residents are receiving care services and ensure relevant external agencies are
involved where appropriate.
* As a minimum, monitor and review personal plans either every 6 months, as and when there is a change to the resident’s
circumstances, or if the resident asks for a review.
* Monitor the health and wellbeing of residents through effective support planning, responding as appropriate to any changes.
* Ensure full family involvement in the planning of care and support in line with individual resident wishes.
* Ensure services are flexible, responsive, and personal to the needs and preferences of residents. Ensure that this is reflected
in individual support plans and information is communicated where appropriate to other support workers.
* Ensure residents are offered opportunities to maintain and develop new skills by participating in a range of stimulating health
and wellbeing activities both on the scheme and in the wider community.
* Facilitate links between residents and the wider community, including activities which enable people to continue to make a
positive contribution to their community and which reduce social isolation.
* Support and engage residents in ways that promote and maximize independence, choice, and health & wellbeing.
* Work collaboratively with the team to ensure data is collated, accurate, and inputted effectively into the system to support
the management of scheme performance.
* Contribute to scheme audits and the completion of any action required.
* Take responsibility for own performance, sourcing guidance and support where required.
* Work flexibly in line with the needs of the service. Occasional evening and weekend work may be required. Flexible to work
across all other Extra Care Schemes when required.




Skills and Experience:

* Experience of working with older and or vulnerable people within a housing or social care environment.
* Understand the social, physical and mental health needs of an ageing population and the ability to promote their general
wellbeing and quality of life.
* Track record of completing assessments and developing support plans with targets and outcomes for clients.
* Experience of managing a case load and multi-agency working.
* Experience of crisis management, risk minimisation and of making decisions in difficult situations
* Manage your personal resilience when dealing with difficult situations and identifying mechanisms to deal with these.
* Have knowledge and experience of Safeguarding Practices and Procedures.
* Be committed to ED&I in the workplace and in the delivery of services to customers in the scheme.
* Competent with a range of ICT software packages and systems.




Interview Process:

Candidates will undergo in-person interviews, consisting of a competency-based interview.



Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

* Right to work verification
* Qualification certificate check
* 2x Completed references
* OH Health Questionnaire – Fit For Work
* DBS check (if required for role)
* Completion of all new starter documentation including signed T&C’s



Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

Are you caring, compassionate and would like to make a difference to someone’s life? Then come and join us for a rewarding career in care. We are looking for a Care Support Assistant to come and join our team to support a client based in Ellesmere Port Full training will be given to set you on your path to being a Care Support Assistant, where you will be paid a competitive rate of pay after completion of training. You will be paid £14.00 per hour after training is completed and a reduced rate for sleeping nights (training is provided during our recruitment process) Full Time, Days and Sleeping Nights (Mixed shifts) to support a gentlmen in his home We offer excellent benefits such as: Good Rate of Pay Paid annual holiday leave Pension scheme entitlement Full training Confidential employee assistance helpline Opportunity to gain qualification in Health and Social Care Career progression Blue Light membership for exclusive discounts with 15,000 brand partners Refer a friend scheme Online employee portal - where information and self-service is available Employee feedback surveys and recognition Your responsibilities as our Care Support Assistant will include: Assisting and supporting vulnerable clients to enable them to live the life they choose (where possible) to promote their independence. Your role will include, companionship, supporting with housework, running errands and supporting with preparing and cooking meals. Administering medication may be required. Skills and Experience required of our Care Support Assistant: You are required to have good communication skills and have a desire to care for others. Possessing a UK full driving license and having some previous experience would be advantageous. Your Life Your Way are committed to conducting a Safer Recruitment Process to protect the people we support. Please be aware that all our vacancies are subject to pre-employment checks e.g. DBS and references. A good standard of spoken and written English is required for this role. If you would like to apply to become our Care Support Assistant, please complete a short application and upload a CV on our website.

The Recruitment Co are recruiting on behalf of our client based in Warrington.


The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people.

This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers.



We are looking to recruit candidates who have personable, friendly approach who can provide comfort and reassurance to our clients , experience within customer service or health care is essential, office experience is not required!



This position is permanent from day one!


Job Duties Include:

• Speaking to Customers over the phone (Outbound and Inbound)
• Confirming Customer's Safety
• Helping report repairs for Customers
• Speaking to Housing Officers and other Family Members

Skills Required:

• A Clear and Friendly Telephone Manner
• Excellent Computer Skills
• Keen Attention to Detail
• A Strong Desire to Reassure and Help.

Working Hours:

08:00-13:00

Pay rate:

£11.56 per hour

Shift Examples:
Week 1 Monday, Tuesday , Wednesday
Week 2 Monday, Tuesday, Saturday Sunday


**(An evening shift will be required once every 4 weeks working 1pm until 10.15pm)**

**Whilst training for the first 3 weeks you will be required to work 08:30-17:30**



If you're interested, Please apply online with a copy of your most updated CV and we will be in touch!

The Recruitment Co are an equal opportunties employer






CPWarrington

Your new company
A busy commercial law firm based in Chester is looking for a temporary Receptionist to join the team, in order to provide excellent customer service and administrative support. The ideal candidate will have strong organisational skills and be proficient in various office tasks. The placement will be ongoing whilst the role is recruited permanently.
Your new role
As the first face of the company, you will be responsible for greeting and assisting clients in a professional and friendly manner. Other duties will include:

• Answer and direct phone calls promptly and accurately
• Perform data entry tasks with precision and efficiency
• Maintain office filing systems and keep records up to date
• Handle incoming and outgoing post efficiently
• Use computerised systems for various clerical duties
• Manage emails and correspondence effectively
• Assist with the organisation of meetings and in-house events
• Support staff with general administrative tasks such as diary management

What you'll need to succeed
The ideal candidate will have prior experience in an administrative, secretarial or receptionist role as well as:

• Excellent phone etiquette and communication skills
• Ability to multitask and prioritise workload effectively

A good understanding of the importance of confidentiality and GDPR will be an asset to this role.

What you'll get in return
Monday to Friday 8.30am-5pm work week. Please note: this role is office-based.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Activities Coordinator, you will ensure all our residents enjoy a stimulating, fulfilling and happy lifestyle. You will use your experience in the arts, theatre, music, hospitality and event hosting to create and implement a wide variety of daily activities and programmes for our residents to enjoy that also encourage wellbeing, socialisation and harmony throughout our care home.

If you have previous experience as a Lifestyle Coordinator, Activities Coordinator or a similar role in a care, community, leisure, hospitality or event management environment, come and join our family in our care home.

Reports to: Home Manager/ Regional Hospitality & Lifestyle Manager



This role could be for you if you have;

- Strong organisational skills, creativity, and the ability to think outside the box.
- Excellent communication skills and the ability to build relationships with residents, staff, and families.
- Knowledge of and experience in theatre, art, music, hospitality, and event hosting.
- Ability to lead group activities and manage volunteers.
- Ability to work independently and as part of a team.
- A high level of empathy and an understanding of the needs of elderly and disabled residents.
- Flexibility and adaptability to changing circumstances and schedules.



Qualifications required for the role

- A formal qualification in a relevant field, e.g. leisure, lifestyle, hospitality or event management, is an advantage.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About The Role
There are a few things that we look for in all our Support Workers, we would need you to…

be a good communicator (verbally and in writing)
be patient, confident and enthusiastic about caring for others
be able to use your own initiative
be able to work as part of a team
have flexibility to work a varied shift pattern to provide 24-hour support
share our AFG values
We don’t ask for any other relevant training or previous career in care as full training will be provided – you just need a willingness to learn and develop.

Your pay – our Support Workers receive a rate of £12.00 per hour for all worked hours. Once you are successful for a role with us, full details of your pay will be included in your written offer. As a ‘value based’ employer, the people that work for us genuinely care about the people they support and we are seeking likeminded people to join our AFG family. If you are passionate about caring for others and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

What are you shift patterns?
We work flexible shifts which may include Days, Waking Nights, Sleep ins and Weekends.
About Us
Being a Support Worker at AFG is a hugely rewarding role and could be your first step on a long and happy career in Health & Social Care.

So, what does a Support Worker do?

We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.

Our Support Workers work in a variety of settings including community-based services (often supporting people in their own homes) to our Independent Hospitals or Adult Care Homes.

One thing that is common across all of our services is a focus on personalised support and tailoring our services to the needs and aspirations of the people we support with a diverse range of care needs (including Learning Disabilities, Physical Disabilities, Mental Health Concerns, Complex Care, Substance Misuse issues to name a few).

We value the people that work with us…

At AFG we recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you! In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development (including opportunities to undertake vocational qualifications) and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

Proud member of the Disability Confident employer scheme

We are looking for a Full Time Permanent Cook to join the team in our Coffee Shop in Weaver Vale Garden Centre.

Our competitive rates of pay start from £11.66 dependent on experience.

All positions include weekend working so flexibility is a must.

The Role

As a Cook, you will be responsible for producing a range of meals and snacks from our menu. You will work at part of a small team under the guidance of the Coffee Shop Manager and be passionate about freshly prepared food served with the highest levels of customer service.

What you will be doing as a Cook?


Prepare fresh ingredients
Prepare hot and cold food orders to order
Monitor stock levels and contribute towards the ordering process
Work efficiently to ensure low levels of waste
Carry out cleaning of equipment and working areas to the highest food hygiene standards
Close down kitchen each day including preparation for the following day.


What makes you our perfect Cook?


Passion for good quality fresh produce and food
Understanding of food hygiene requirements
Good food presentation skills



Excellent communication skills.
Great teamwork.
Hardworking
Shift flexibility including weekends.


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Cook, please click 'Apply’ now.

Salary: Competitive salary plus Veolia BenefitsLocation: Birchwood Park, Warrington Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you!

What will you be doing? The difference you'll make:

• Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively
• Always putting our customers first and finding personalised solutions to meet their needs.
• Building strong relationships with both internal and external customers to ensure we deliver the best service.
• Constantly seeking ways to improve the customer experience and resolve any challenges they may face.
• Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality.
• Supporting the business by promoting Veolia's products and services to our customers.
• Embracing a curious and proactive attitude to continuously develop our knowledge and skills.
• Working collaboratively with other teams to deliver timely resolutions for our customers.
• Bringing your best selves to work every day to achieve targeted growth and provide exceptional service.

What we're looking for:

We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you.

Our must-haves. What you'll bring:

• Proven Ability to put the customer first, whether it's face to face or on the phone.
• An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication.
• Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach.
• Use strong planning and organisational skills to deliver excellent service.
• Show great interpersonal skills and pay attention to detail in everything we do.
• Be proactive, adaptable, and always willing to go the extra mile for our customers.
• Have a passion for personal and professional growth, and a commitment to exceeding expectations.
• Be open to a broad range of activities and able to adapt to changing business needs.
• Good attention to detail, speed of typing, and a friendly telephone manner are essential.
• A basic understanding of business finance and customer profitability is important.
• Be proficient in using Google Office Applications and able to learn new systems quickly.
• Take initiative and have a genuine interest in going above and beyond for customers.
• Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English.
• Have the right to work in the UK.

What we can offer you:

• 25 days of annual leave
• Facilities parking and subsidised lunch
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you
• can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

Our promise to you

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row!

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Apply today, so we can make a difference for generations to come.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

We are looking for a Full Time Permanent Retail Assistant to join the team in our High Legh Garden Centre.

Our competitive rates of pay range from £9.58 to £11.46 dependent on age.

The hours for this position are 40.5 per week over 5 days including regular weekend shifts so flexibility is a must.

The Role

As a General Retail Assistant, you have a responsibility to provide excellent customer service, creating an exceptional shopping experience for our customers helping them to make informed purchases.

What you will be doing as a General Retail Assistant?


Till operation and serving customer
Stock replenishment and merchandising across all department
Creating and maintaining fabulous product displays
Assisting our customer across the Centre taking every opportunity to WOW.
Carry out cleaning and housekeeping tasks as needed
Assisting customers with carrying purchases to their cars
Collecting trolleys and shopping baskets


What makes you our perfect General Retail Assistant?


Friendly, with an engaging personality and a genuine love for customer service.



Knowledge of Garden Centre products preferred but not essential as full training will be given
Strong customer service skills.
Excellent communication skills.
Great teamwork.
Hardworking
Shift flexibility including weekends.
The ability to work well and efficiently under pressure.


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a General Retail Assistant, please click 'Apply’ now.

Key Accountabilities and Responsibilities Accountable for the oversight of high-quality, evidence-based PBS pathways of care for complex service users. Supporting with functional behaviour assessments (FBAs) in collaboration with internal and external stakeholders and professional disciplines. To provide specialist behavioural assessments, formulation and contributions to Support Plans and intervention plans for people with behaviours of concern, working with other members of the multi-disciplinary team To coach and support staff in strategies, functional thinking and empathetic practice and working with students both at home and in the community To support accurate and informative data collection with staff teams and analyse this as part of the assessment and monitoring process To communicate information concerning the assessment, formulation and intervention plans of service users in a skilled, professional and sensitive manner. To communicate with service users in a manner that is accessible and understandable. This may involve producing an easy to understand version of reports or letters To provide advice and guidance regarding the assessment and management of risks associated with behaviours of concern alongside restraint reduction plans and operating a least restrictive environment Implement, and monitor individual-specific Behaviour Support Plans (BSPs) collaboratively with key stakeholders. Train and coach staff teams on implementing BSPs, monitoring quality and approach. Support practice development of team members to improve fidelity to the BSP in practice. Utilise diverse skills and needs assessments to identify strengths, weaknesses, and untapped potential, focusing explicitly on enhancing the quality of life. Lead understanding of RRN, Human Rights, Deprivation of Liberty, and Mental Capacity, training staff to ensure least restrictive behaviour support planning. Monitor and reduce the use of restrictive practices, including medications, restrictive physical interventions Ensure all legal framework is in accurate and evidenced Ensure effective risk assessments and risk management plans are implemented, collaborating with the Quality and Compliance Team to minimise potential risks. Raise serious risk management issues and participate in developing action plans. Improve the overall quality of experience for supported individuals Foster a culture of meaningful engagement and involvement of supported individuals, families, and significant others. Qualification / Training PBS Related Qualification

Care Assistant Days - Required at Lostock Lodge Care Home in Northwich, Part of The Country Court Family
Hours: Days, 33 or 44 Hours per week available, working weekends on rota
Lostock Lodge in Northwich provides family value-led residential and dementia care and support in a quiet residential area. Our experienced care team lead by the Manager, treat all our residents as individuals, with compassion and dignity, to ensure they live a happy and comfortable life in what is their own home.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Senior Service Advisor - Crewe

Salary - Up to £35,000 Basic + Bonus

Days - Monday - Friday, 8am - 5:30pm, Saturday mornings on a rota

Ref - OC19169

We have a new job vacancy available for Service Senior Advisor in Crewe. This role suits a Service Seior Advisor, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the leading main dealership groups in the UK. They're rapidly growing, making it the perfect time to join. If you're a Senior Service Advisor currently on the lookout, then apply now!

Senior Service Advisor Benefits:

• Career progression and development opportunities
• Employee Discounts
• Company Pension
• In house training programme
• Referal bonus scheme (Up to £1,000)

Senior Service Advisor Role:

• Meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Booking customer vehicles into the workshop and keeping them up to date on the progress.
• Support the after-sales function and various staff members in different departments
• Upselling any additional products to new and existing customers.

Senior Service Advisor Requirements:

• Full UK driving license
• 1+ years experience as a Service Advisor
• Main dealership experience would be advantageous but not essential

Octane Recruitment

Consultant - Al-amin Abiru

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.