Total 474 Customer Service job vacancies in Northampton, Northamptonshire, nn1 1de

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Act as the interface between the services and the customers providing excellent customer care, guidance and advice and deploying services as and when required to ensure the most effective and secure use systems and services Aim to provide a timely response through first time analysis, triage and resolution to all calls received to the Service Desk using remote support tools and departmental procedures To take and produce accurate Notes of Meeting for Estates Technical meetings. Ensure the accurate logging of calls and effective management of calls logged, escalating in a timely manner when needed Assist in the implementation and development of Service Desk procedures and policies including contributing to self-help guidelines for users of the service Contribute to the overall improvement of the Estates and Facilities Service Desk service function Create and supply reports for the Directorate arising from data within the Service Desk system Assist in maintaining an accurate and effective inventory of Service Desk hardware and software Perform administration support to the department in both general admin and contract support admin along with associated duties for the Service Desk and the Executive PA to the Director of Facilities Ensure operational stock levels are maintained and daily business processes are maintained Identify and alert senior staff and service management to potential problems from trends or repeat incidents as derived from the service desk function Processing of regular activity-based reports to support service needs andmanagement information requests Responsible for performing regular security tasks To provide information to auditors during routine inspections around Service Desk related processes Participate in the Service Desk cover rota as necessary Demonstrate commitment to flexible working patterns to meet the needs of the service and staff Tackle discrimination and harassment and promote equality and diversity in the workplace Reduce sickness absence, workplace accidents and promote zero tolerance on violence against staff Take responsibility for personal development and education within the department.

Are you ready to take the next step in your career and do you want to be supported in achieving the step after that? We are creating a brand new in-house Legal Team to support the Northamptonshire Children’s Trust. Join the existing Legal Team at West Northants Council, one of the newest and the fourth biggest Unitary Council in England.

If you have experience in Child Care Law, we want to hear from you. Whether you are looking to develop your local government experience, change sector into local government or return to work after a career break, you won’t find a better place to do so.

Whilst local government experience is not essential, a passion for delivering an excellent legal service in a fast-paced environment and a desire to help shape and deliver an exemplar local authority legal service is.

View our colleagues, Mukti and Viren talk about their experience working with our team.

Our benefits

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Cycle to Work scheme.
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme via Tusker.
• Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Commsave- Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more!
• Ongoing training and development opportunities.
• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
• Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

What will you be doing?

Your duties will include:

• Advising upon and conducting proceedings relating to the care and protection of children and young people.
• Providing legal advice and support to clients, including elected members and senior officers.
• Being a lead within the team and providing guidance and support to other members of the team.

About you

West Northants is a great place to work. With a focus on career development, wellbeing, flexibility and support, this is an opportunity for you to take the next step on your career journey in a supported environment. We have mentoring, buddying, coaching, training and many other opportunities available to assist and develop you, to ensure your success in the role and your ongoing progression and success within the Council. We will also consider any version of flexible working you can come up with.

For more information please contact Julia Rickards, Head of Legal (People), on 07585 405339 for a confidential discussion.

Please also join us at one of our virtual collaboration sessions where we welcome your thoughts about what the future of Child Care legal teams holds and help us to shape that future. Attendees will include representatives from West Northants Council, Northamptonshire Children’s Trust and Child Care lawyers from private practice, together with Pam Burrows, the wellbeing expert supporting West Northants Council to shape a strong and resilient legal team with wellbeing at its core. Details of these sessions will be shared on our social media pages, LinkedIn and our designated legal recruitment pages.

Join us at our Eventbrite events to hear from guest speakers, including team members who have progressed through internal promotions and mentoring partnerships, as well as some of our dedicated mentoring partners.

Lunchtime event. Wed, 20 Nov 2024 12:30 - 13:15 GMT:

https://www.eventbrite.co.uk/e/west-northants-council-legal-department-careers-information-event-tickets-1075495328479?aff=oddtdtcreator

Evening event. Thu, 21 Nov 2024 18:00 - 18:45 GMT:

https://www.eventbrite.co.uk/e/west-northants-council-legal-department-careers-information-event-tickets-1075502038549?aff=oddtdtcreator

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

West Northants Council, where careers thrive.

Landscaping Team Leader - Customer Care
Location: Northampton
Hourly Rate: £13.00 - £13.60
Contract type: Permanent
Working hours: Monday - Friday 07:00 - 16:30

About the role

As a Customer Care Team Leader, you will get the chance to supervise a motivated team working on various soft and hard landscaping contracts within our construction area. This could be anything from a new build, front lawn, rear garden, or public open space. This is a great opportunity to lead a team and provide fantastic customer service as well as high quality work for numerous customers / contracts.

Requirements

• Prior experience in soft / hard landscaping and /or construction.
• Prior experience of working in a customer facing or customer care related role.
• A strong health and safety mindset and adept at problem solving.
• Must possess a driving license & CSCS card.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Contribute to projects that make a real difference in the community and environment.
• We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Up to 25 days holiday plus bank holidays.
• Enhanced maternity and shared parental leave.
• Private health and insurance cover opt in.
• Support for personal and professional challenges.
• Discounts on retail, holidays, gym memberships, and more.
• Resources to manage your finances.
• Secure your future.
• Colleague of the month and annual awards.
• Two days per year to support a cause of your choice.
• Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#GW

Proud member of the Disability Confident employer scheme

Role and Responsibilities Normal routine clerical duties, e.g. filing, charting, making lists, completing forms. Answering telephone, taking messages and enquiries regarding patients condition after consultation with ward nursing staff. Operate patient administration computer system and ensure computer system is up to date at all times with details of all patients currently on the ward. Ensure all patient details on the computer are correct, including ethnic origin. To ensure that all patient discharges and transfer details are recorded on the computer as soon as possible after the event. To ensure that that all patient admission, transfer and discharge details are are recorded in a timely manner. Maintain an adequate supply of stock levels to maintain the smooth running of the ward. Be responsible for ensuring that case notes are available, maintain them in an orderly manner and return them appropriately after discharge letters are completed. Notify Next of Kin of patients admissions and (emergency) transfers if required by ward staff. Ensure that, once medical staff have completed discharge summaries and coding have taken their information, the notes are returned to medical records. Make arrangement for X-rays, ECG and other relevant procedures, when requested Take request forms to X-ray, Pathology and carry out other similar errands. Collect and deal with post appropriately. Any post for the Ward can be opened and dealt with (if in doubt, ask the nurse in charge). Any post marked with a staff members name should be in the staff mail tray. Post for the Ward Manager should be put in the unit office on the desk. Obtain relevant personal information for nursing documentation and update details on the computer. Liaise with ward co-ordinator regarding all patients expected for admission. Any other ad-hoc duties as required by the ward manager. Policy and Service Development Responsibilities The post holder will be expected to supervise junior staff. Be actively involved in the induction of new staff. Accept personal responsibility for identifying their own learning needs and for maintaining their own professional development and mandatory training. Assist in the facilitating of a learning environment conducive to the acquisition of further knowledge and skills and be actively involved in the development of others. Promote and provide health education for patients and their carers/family. Professional Responsibilities To promote a professional and positive image of themselves and the Trust. Demonstrate a caring and supportive attitude towards their work colleagues. Other Information The post-holder may be required to carry out other relevant duties as required. The post-holder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day to day work and behaviours. The post-holder will be expected to aspire to the Values of the Trust in their day to day work and behaviours in order to support the Trust in achieving its Vision. The post-holder will adhere to, at all times, any Professional, NHS Code of Conducts and legislation relevant for their area of work. The post-holder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work. The post-holder will be expected to work to any Corporate/Division/Directorate/Department objectives and standards in order toprovide an acceptable level of service. The post-holder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.

Sales Support Administrator

£12.75ph NN17 1QE, 8.30am till 4.30pm M to F, Permanent after a successful temporary period, Training, Parking

Due to continued success a local based market leading manufacturing company, has an exciting opportunity for a Sales Support Administrator to join them at their Head Office location. You will be providing support to the Technical Sales Manager:

• Receiving orders via website, email and telephone and processing details onto in-house system
• Monitoring Live Stock system, allocating stock to order, highlighting any stock shortages to production team
• Preparing and distributing bespoke order quotations via CAD (full training will be provided)
• Generating and sending out proforma invoices, ensuring all costings are correct, liaising finance re payments received
• Updating CRM system once orders have been received by customer
• Answering all incoming calls to the department, and responding to all enquiry emails
• Providing daily administration support for the department, as well as other areas of the business if needed

We would be expecting the successful Sales Support Administrator to be able to demonstrate a good working knowledge of Microsoft Office, be an excellent communicator and have a friendly confident manner, with an eye for detail. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within Technical Administration, Sales Support or a Sales Administration position.

You will be joining the Corby head office of a company that has been established established for over 25 years, and has an enviable reputation in their field of manufacturing. Working directly with the Technical Sales Manager, this role offers variety on a daily basis. The organisation is synonymous with delivering outstanding products and services, and they are keen to recruit an Sales Support Administrator who strives to offer the same.

• £12.75ph
• Monday to Friday 8.30am till 4.30pm
• Christmas holiday shutdown
• Small team environment
• Permanent after a successful temporary period

Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.

HOUSING SUPPORT WORKER NORTH EAST

Housing Support Worker

Job Type: Permanent Full -Time

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours) - this role is also eligible for a one-off retention payment of £1000 upon successfully completing 9 months service*

*The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff – subject to qualifying eligibility of service and not being under notice at the qualifying date

Full Time: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 8:00 and 22:00

Location: Northeast

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Making a difference

The Community Accommodation with Support, tier 2 (CAS-2) contract is a high-profile commission direct from the Ministry of Justice. Operating in every region across England and Wales. CAS-2 provide accommodation, support to low and medium risk offenders that are eligible for a home detention curfew or bail that would otherwise be held in prison because they do not have accommodation in the community. It is currently Nacro’s largest single contract and is set to grow by 60% over the next 18 months!

What will you be doing:

In this role no two days are ever the same and you will have the opportunity to make an impact and a difference for our service users and wider communities. Managing your diary to meet the requirements of the role, you’ll meet with service users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and court staff to best support our service users. You’ll also need to be able to help our service users with applying for Housing Benefit and paying rent etc. All of our properties require to meet the ‘Decent Homes Standard’ and to do that you’ll need great attention to detail to ensure that our homes are clean, tidy and all repairs are reported and actioned, so they are readily available for our service user to move into.

• People who love this role are: · Resilient – doesn’t take the events of the day home with them, undertakes activity to care for own wellbeing
• Curious – will ask questions to understand before finding solutions or signposting.
• Emotionally intelligent - Perceptive to human behaviour, instinctively knows when something isn’t right.
• Has a level of self-confidence and knows own limitations. Positive outlook – enthusiastic and willing to learning.
• Warm personality, smiles and gives appropriate eye contact, demonstrates.
• Demonstrates team working and supports peers. Combines efforts with others.
• Personal values match those of Nacro.

What are we looking for:

• Genuine interest in people – wants to interact with people through different methods (phone, email, face to face) and can change their own communication style to meet the needs of the audience and situation. Listening, asking questions to confirm understanding, clear and concise, doesn’t always accept the status quo. Uses common sense to help make decisions.
• Acts with integrity and within professional boundaries in the service users' best interests and Nacro. Knows when to escalate issues or concerns, and to ask for help.
• Able to manage competing priorities – manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure outcomes happen. Pays attention to the detail.
• ICT literate – training will be given for our systems, need to be able to use outlook, word and excel at a basic level. ·

Non-Negotiables - Without these things you would find it very challenging to complete the job role.

• Full clean UK Driving licence.
• Access to vehicle - you will be reimbursed for your mileage at 45p per mile.
• Willing to undertake extensive travel for business. ·
• Business car insurance will be required if appointed for the post.
• An enhanced DBS check will be required for this role. as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
• We welcome applications from individuals with lived experience of the criminal justice system, and having a criminal record will not necessarily preclude you from being successful in your application.

Rewards and Benefits-

• 25 days holiday + bank holidays
• Free eye test and £50 contribution towards glasses
• Employee assistance programme
• Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements.
• The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.

For further information about Nacro’s (Cas-2) Benefits, please click here.

For further information about the role, pleased click here.

If you have any questions or would like to have an informal chat regarding the role, please email Abdiquadir.Mohammed@nacro.org.uk

This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues.

Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY

Nacro is a visa sponsorship licence holder. There is strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship, however depending on your personal circumstances there maybe a different route for you to be able to legally work with us.

For further information please go to Prove your right to work to an employer: Overview - GOV.UK

McGinley Supports Services are looking for a Slinger/Signaller to support our client who has been appointed by HS2 to deliver the civil engineering works of the new high speed railway link between Euston and Birmingham.

Job Description:
* 50 hours per week, 07.30 - 18.00 Monday to Friday
* All rates are paid on a PAYE basis
* £17.38 PAYE first 39 hours, plus overtime at £26.07
* Potential for weekend work
* Ongoing work

Requirements:
* Must have Blue CPCS Card for this role.
* Must have a Driving Licence and own transport to site.
* Minimum 2 years on-site experience.

Please call Dana on 07775117847

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Support Worker Redmond House Corby

35hrs Waking Nights £11.57ph

Shift times : 9.30pm-7.30am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Support with annual NMC fees
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Staff with a passion for enhancing the quality of life of the people we support are at the heart of our home. We’re currently searching for a fantastic support worker to join the team at our residential service. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people every day!

Redmond house is a large residential service with capacity for 12 residents. This is a purpose-built bungalow which offers bedrooms with en-suites. The people we support at this service have been diagnosed with conditions such as Learning Disabilities, physical disabilities, Epilepsy, and Cerebral Palsy. This wide range of conditions ensures that support workers continue to develop and learn new skills on a day-to-day basis.

Redmond House have excellent relationships with external health professionals which ensures all needs are met, this collaborative approach ensures the people we support receive a high standard of care. We have a well-established staff team with some working there for some considerable time.

What our staff say:
“Redmond House is a strong team who work together to demonstrate the ETHOS values to ensure all the people we support are not only well and healthy, but live a happy and fun filled life each day.”

Sharron Devilliers at Voyage Care for 7 years

This is an amazing role for someone who is looking to really make a difference to the lives of others. The team see the impact of their input and the difference they make to the lives of the people we support which is always a positive outcome.

Staff joining Redmond House are supported with a detailed induction and continuing professional development. Supporting staff receive an in-depth supervision where they are also supported with their personal development.

We’re interested in our staff having both the right experience and the right values.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offer will be subject to satisfactory DBS checks and references.

Customer Service Advisor based in Northampton, NN4 Offering £11.44 per hour - paid weekly, every Friday! Full time, 37.5 hours per week with a large opportunity of overtime available! Temporary on-going contract with the view to go perm. The Role:

• Handling inbound calls from customers in regards to a wide range of queries; refunds, replacements, account queries and amendments
• Using multiple in-house systems to manage and record calls, update customer records and process customer requests.
• Triage calls to internal departments that align with the customers needs
• Providing exceptional customer service and aiming for a first time resolution
• Working in line with client SLA's and KPI's.
• Inhouse training will be provided for this role.

The Person:

• Previous customer service experience, ideally experience working within a call based environment handling inbound customer calls.
• A genuine passion and interest in customer services with the desire to provide exceptional customer service.
• Strong IT skills - you will be using upto 7 systems and must be comfortable and confident picking up and using various systems.
• Confidence in making decisions and using your own initiative.
• Willingness to learn and take onboard a new challenge
• Resilient and calm approach.
• All candidates must be able to pass a DBS check
• All successful candidates would require their own Windows 11, laptop or desktop (Chromebooks and Apple devices are NOT compatible) and headset.

The Hours: Full Time, 37.5 hours per week

• Monday - Sunday, working 5 days out of 7
• Shifts between 8am - 8pm on a rota basis
• All candidates must be FULLY flexible to work the above hours/days - this will be on a rota basis, you will not be able to select your working hours/days.

The Location: Northampton, NN4 (ON-SITE)

If this sounds like the role for you then please apply now!

The Recruitment Co is an equal opportunities employer

#CCNorthwest

ABOUT THE ROLEAs a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life. On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the person-centred care planning process for each resident and record observations on things like temperature and blood pressure amongst a range of other important tasks. The role of Regional Care Assistant is very varied and also involves providing support and companionship. It's vital for us that every resident enjoys meaningful one-to-one time with our carers, every single shift. ABOUT YOUA background in care is important for the role of Regional Senior Care Assistant, and you'll need a good understanding of elderly care. A Level 2 NVQ in Health & Social Care is essential with a view to complete an NVQ 3, a good understanding of the wider healthcare industry is required. Ideally, you'll also have a C or above in GCSE English and Maths. Dedicated and compassionate, your passion for people means you'll go above and beyond to support the wellbeing of residents. Because you'll be travelling across the area, you'll either need your own car or ready access to one. We'll cover your mileage when you travel over five miles from your main home, and if you're on duty at the time of an inspection and we achieve a Good' rating, you'll qualify for a bonus. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your care experience and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. Rate of pay is inclusive of holiday pay. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Location: Lutterworth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.