Total 42 Customer Service job vacancies in Nelson, BB9 9TG

Staff required for small busy care home caring for people with Dementia. Hours 8am to 8pm . Experience not necessary full training will be provided.

Position: Care Worker
Salary: £11.44 per hour
Shift: Days and Nights

Job Description:
As a Healthcare Assistant, you will play a crucial role in providing essential care and support to individuals within a healthcare setting. Your primary responsibilities will include assisting with daily living activities, monitoring patient well-being, and maintaining a clean and safe environment. You will work closely with a team of healthcare professionals to ensure the highest standard of care is delivered to the people in care.

Key Responsibilities:

Assist patients with personal care tasks, including bathing, dressing, and toileting.
Help patients with mobility and provide assistance in moving and transferring.
Observe and report any changes in patients' physical or emotional conditions to the nursing staff.
Maintain a clean and hygienic environment for patients, including changing bedding and tidying rooms.
Ensure the safety and well-being of patients by following established protocols and procedures.
One to Ones
Personal Care

Valid training and certification is required for an immediate start. if not training can be provided.
A valid Enhanced DBS certificate (Disclosure and Barring Service), demonstrating a clean criminal record.
Previous experience in a healthcare or social care setting is highly desirable.

Working hours for the role are: 5 out of 7 days a week this will include one weekend on one weekend off.

The role will be working days and 12 hour shifts each day.

Benefits:

Opportunities for career development and progression within the healthcare sector.
A supportive and inclusive working environment.
Comprehensive training and ongoing professional development.
Employee benefits package, including pension scheme and holiday entitlement.

How to Apply:
If you meet the above requirements and are ready to make a difference in the lives of others, please submit your resume/CV to hello@purecarestaff.com or call 01422 525 320

Note: Only shortlisted candidates will be contacted. Prior to any offer of employment, the successful applicant will be required to undergo an enhanced DBS check.

Service Care Solutions is working alongside a famous law firm based in Nelson. The firm needs a Road traffic accident Fee earner to join its team. The role is a great opportunity to work within the legal field and progress in your Career.

This role pays a competitive salary of £25,000 - £30,000 annually depending on experience.

Responsibilities:

• Responsible for handling your caseload within the Road traffic accident department.
• Dealing with cases from start to completion.
• Strong knowledge in handling with OIC Portals
• MOJ portal experience would be beneficial

About You:

• 3 years' experience in Road traffic accidents with experience in OIC.
• Good communication skills verbal and written.
• Able to work under pressure.

Benefits:

• Holiday Pay
• Bonus Scheme
• Health Scheme

If you are interested in this Road traffic accident fee earner role then don't hesitate to contact Aanisah Khan. Please send your CV to Aanisah.khan@servicecare.org.uk, or call via phone on 01772208969.

We also offer a referral bonus of up to £250 if you know someone looking for work.

Service Care Solutions is working alongside a well-known Law firm based in Lancashire. The firm needs a Criminal Duty Solicitor to join its team. The role is a great opportunity to work within the legal field and progress in your Career.

This role pays a competitive salary of £40,000 - £50,000 annually depending on experience.

Responsibilities:

• Represent defendants during hearings at the magistrate's court, often in the early stages of criminal proceedings.
• Offer guidance on criminal charges, the strength of the evidence, and potential consequences.
• Defend clients at bail hearings, first appearances, and sometimes during sentencing.
• Advise individuals detained at police stations during interviews and questioning.

About You:

• Duty Solicitor Accreditation under the Duty Solicitor Scheme, usually including a police station accreditation.
• 3-5 Years PQE in Criminal Duty Solicitor.
• Dealing with high caseloads from start to completion in Criminal Law.

Benefits:

• Holiday Pay
• Bonus Scheme
• Health Scheme

If this Criminal Duty Solicitor role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969 .

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Solutions are working alongside a popular law firm, based in Nelson, which needs an Immigration Solicitor to join its growing team. This is a perfect opportunity to grow your experience in the legal field and progress in your career.

This role pays a competitive salary of £35,000 - £40,000 annually depending on experience.

Responsibilities:

• Initial point of contact for all business-based UK Immigration queries for new and existing cases.
• Manage a high workload of UK Immigration caseload.
• Provide in-depth expertise of UK immigration regulations and relevant Immigration services to the client.

About you:

• 2+ years of UK Immigration experience are required for this role.
• Strong communication skills
• Qualified Solicitor, Barrister or Legal Executive with experience in Immigration law.

Benefit:

• Holiday Pay
• Bonus Scheme
• Pay rise

If this Immigration Solicitor role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969 .

We also welcome referrals for this position, where a successful recommendation would be worth £250.

An exciting new job opportunity has arisen for a committed Senior Care Assistant to work in an excellent care home based in the Colne, Lancashire area. You will be working for one of UK’s leading health care providers

A beautiful, luxurious home which offers long term and respite care in warm, welcoming and luxurious surroundings

**To be considered for this position you must hold an NVQ/QCF Level 2 in Health & Social Care and willing to complete Level 3**

As a Senior Care Assistant your key duties include:
• You will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well
• Supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing
• You will administer medication and maintain clear and accurate records

The following skills and experience would be preferred and beneficial for the role:
• Passionate about caring for older people
• Previous care experience
• Experience leading, coaching and motivating a team to deliver high quality care
• You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative
• Patience, communication and listening skills are equally important
• Maintaining accurate records, time management and prioritising tasks will also be strengths
• Ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we’d love to hear from you

The successful Senior Care Assistant will receive an excellent salary of £13.65 per hour and the annual salary is up to £31,231.20 per annum. This exciting position is a permanent full time role working through Night Shifts. In return for your hard work and commitment you will receive the following generous benefits:
• 28 days holiday (including bank holidays) and an option to buy annual leave
• Life assurance
• A discount scheme which includes savings with retail stores and online purchases
• Access to a number of nationally recognised training courses and qualifications
• Genuine career progression and development opportunities
• Employee assistance programme including free counselling and legal advice
• Access to chaplaincy and pastoral support
• Access to wellbeing resources
• Recommend a friend scheme
• Family friendly policies
• Long service awards
• Free uniform and DBS check
• Cycle2Work salary sacrifice scheme
• Healthcare scheme at competitive rates

Reference ID: 6778
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Location: Accrington

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Position: Care Worker
Salary: £11.44 per hour
Shift: Days and Nights

Job Description:
As a Healthcare Assistant, you will play a crucial role in providing essential care and support to individuals within a healthcare setting. Your primary responsibilities will include assisting with daily living activities, monitoring patient well-being, and maintaining a clean and safe environment. You will work closely with a team of healthcare professionals to ensure the highest standard of care is delivered to the people in care.

Key Responsibilities:

Assist patients with personal care tasks, including bathing, dressing, and toileting.
Help patients with mobility and provide assistance in moving and transferring.
Observe and report any changes in patients' physical or emotional conditions to the nursing staff.
Maintain a clean and hygienic environment for patients, including changing bedding and tidying rooms.
Ensure the safety and well-being of patients by following established protocols and procedures.
One to Ones
Personal Care

Valid training and certification is required for an immediate start. if not training can be provided.
A valid Enhanced DBS certificate (Disclosure and Barring Service), demonstrating a clean criminal record.
Previous experience in a healthcare or social care setting is highly desirable.

Working hours for the role are: 5 out of 7 days a week this will include one weekend on one weekend off.

The role will be working days and 12 hour shifts each day.

Benefits:

Opportunities for career development and progression within the healthcare sector.
A supportive and inclusive working environment.
Comprehensive training and ongoing professional development.
Employee benefits package, including pension scheme and holiday entitlement.

How to Apply:
If you meet the above requirements and are ready to make a difference in the lives of others, please submit your resume/CV to hello@purecarestaff.com or call 01422 525 320

Note: Only shortlisted candidates will be contacted. Prior to any offer of employment, the successful applicant will be required to undergo an enhanced DBS check.

JOB DESCRIPTION Title: Care Navigator Responsible to: Reception Supervisor Accountable to: Practice Manager Job Role/Purpose: Interact with patients to provide and process information in response to enquiries, concerns and requests about NHS/practice services. To ensure that all patients have a positive experience. To work as part of the reception team in a professional manner to provide high quality reception, administration and support services to all clients, visitors, GPs and Health Professionals. To follow all relevant standard operating procedures, policies and charters to ensure always working in an efficient and courteous manner. To provide a professional call handling service and associated administration duties. To embed and sustain an ethos of care navigation throughout the team, providing advice and guidance and signposting patients to the most appropriate clinician/service. To record all essential information accurately. Key Duties & Responsibilities: To receive and greet patients, i.e. clients and visitors to the Practice, in a welcoming and professional manner in line with the welcoming procedure and to act as a point of contact between patients, clients, healthcare professionals, visitors, the GPs, Partners and Practice Staff. To engage with patients/clients; provide advice and proactively signpost patients and clients to the most appropriate clinician/service (care navigation). To deal with any verbal queries, concerns or complaints from patients, clients, visitors professionally and to escalate to the Reception Supervisor as appropriate. To take telephone calls and online requests from patients and accurately record all essential information on the clinical system. To provide accurate and up to date information to answer the enquiries of patients, clients and visitors where necessary seeking the advice of others, responding to and/or redirect all patient and visitor requests accordingly Identify callers or patients who may present face to face requiring an immediate emergency response and refer to appropriate clinician, emergency ambulance service or A&E department. To accurately maintain and update appointment systems, booking in patients and visitors in line with practice appointments and visitors procedures. To answer/make telephone calls in a professional manner ensuring important/appropriate information is documented and redirected accordingly and to accurately take messages. To assist with the call and recall of patients To undertake registrations/deductions of patients at the practice following procedures; receiving, checking forms and providing advice as required. To promote the participation of the Family and Friends Test to patients, clients and visitors. To undertake a variety of administration duties including preparing and printing repeat prescriptions according to standard operating procedures at patients request, distributing prescriptions, photocopying, filing, preparation of letters for posting and clerical support to others within the Practice. To accurately maintain and update both computerised and manual filing systems, including setting up new patient records on the clinical system, updating of patient details, entry of identified clinical data to medical records, electronic scanning of correspondence and allocation to patient records. To ensure reception, waiting areas and clinical rooms are maintained in a clean and tidy state, preparing and tidying rest and meeting areas when requested. To open and lock up the reception area at the beginning and end of the day To act as a chaperone for doctors as requested. Arrange for an ambulance for patients as and when requested by the clinician. Report and IT equipment then Notify the team leader of any equipment or IT failures or faulty equipment. To receive and receipt cash and cheques from patients and clients for non-NHS services in line with procedures. To attend meetings as required, e.g. reception meetings and all PTL sessions. Provide guidance and training to new members of staff to help them achieve their objectives. Ensure all individually attended training sessions are cascaded to all members of the reception team. To always maintain patient and staff confidentiality including outside of the work environment working within reference to the Data Protection Act. To provide holiday and sickness cover for reception and other administration duties as required. To receive paperwork associated with requests from outside agencies (e.g. Insurance/ travel cancellation forms) informing patients of cost incurred and direct to appropriate department. Receive and distribute external and internal post. Advise the Line Manager of any problems and take appropriate action as directed. To undertake any other duties commensurate with the scope of the role and within your skill set as requested. NB: This job description outlines the key duties that are expected of you within the role of Care Navigator acting in the capacity of front of house face to face or back of house access although is not an exhaustive list. It may be amended in line with experience, business requirements and as a result of any future organisational change. Other Responsibilities To comply with the Health and Safety at Work etc. Act 1974. To take responsibility for his/her own health and safety and that of other persons who may be affected by his/her own acts or omissions. Equality & Diversity To always carry out his/her responsibilities in line with the Modality Equal Opportunities Policy and Procedure. At all times the post holder will be required to show respect for and maintain the dignity of patients, the public and work colleagues. Modality will not tolerate any form of bullying or harassment, violence or aggression against its employees. Risk Management and Clinical Governance To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives. Report risks to Practice Manager/ appropriate line manager. Confidentiality To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Caldicott Guidelines and the Data Protection Act 1998 including outside of the practice environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution. General To undertake any other duties commensurate with the role, within the bounds of his/her own competence. To work across sites as required and to provide holiday and sickness cover when needed. On occasion may be required to work overtime to meet the needs of the organisation. In light of national policy and due the needs of the business it may be necessary for the Partnership to alter the opening hours of practices. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future. Information Governance Information is vitally important for the safe clinical management of patient care and the efficient administration of services and resources, including our workforce. Information Governance is a framework to enable the Modality Partnership to handle personal and corporate information appropriately. It is the responsibility of our entire workforce, regardless of employment status, to ensure they abide by the requirements of Information Governance as set out in the Information Governance Policy. KNOWLEDGE, SKILLS AND ABILITIES: KNOWLEDGE of: The NHS NHS GP Practices Customer service principles and practices Basic medical terminology Modality policies, procedures and protocols Reception protocols Telephone systems Relevant computer applications, Microsoft Word and EMIS The NHS or GP Practices desirable Previous call handling experience desirable SKILLS: Customer service orientation Good listening skills Good administrative skills Excellent communication skills Interpersonal skills Stress tolerance Problem analysis and problem-solving Ability to handle patients (both on the telephone and in person) who may be angry or distressed Be computer literate and adaptable in using different software PERSONAL QUALITIES: Confident and welcoming demeanour Good telephone manner Strong team player Smart appearance Always exercise tact and discretion Demonstrate initiative to handle any unforeseen events during a shift Demonstrate flexibility towards new working practices and towards working hours

About the Support Worker role:

Hourly Rate: £13 per hour (Enhanced hourly rate on all Bank Holidays)

Location: Burnley

Shifts Available: 0800- 2000 Days, 2000 - 0800 Waking nights

Speciality: Mental Health and Learning Disabilities

Benefits of the Support Worker role:

Enhancing our Service Users quality of life

Flexible working week to suit your availability

On going training development

On going support from our team of other Support Workers and our Nurse Care Manager

Weekly Pay

Paid via PAYE or Umbrella

Lucrative refer a friend scheme

Holiday Pay (PAYE only)

The opportunity to expand your knowledge and skills within the care sector

Here at Sugarman Health and Wellbeing we are currently recruiting a Support Worker based in Burnley supporting a young lady in her own home with Autism, Pica and Epilepsy. This young lady loves being outdoors and enjoying activities.

Duties for this Support Worker role

Keeping her safe in the community

Support with community involvement

Prompting and assisting to keep a tidy home

Maintain and support with daily routine

Support with preparing and cooking her favourite meals

Applicant requirements:

The enthusiasm to learn and experience new things

To be willing to embrace the goals he wants to achieve

Someone who will go above and beyond for the Service User and staff involved in the package

Able to work in the UK and can show documents

Full enhanced DBS

Up to date CV

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHNWREC

An exciting new job opportunity has arisen for a committed Senior Care Assistant to work in an excellent care home based in the Colne, Lancashire area. You will be working for one of UK’s leading health care providers

A beautiful, luxurious home which offers long term and respite care in warm, welcoming and luxurious surroundings

**To be considered for this position you must hold an NVQ/QCF Level 2 in Health & Social Care and willing to complete Level 3**

As a Senior Care Assistant your key duties include:
• You will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well
• Supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing
• You will administer medication and maintain clear and accurate records

The following skills and experience would be preferred and beneficial for the role:
• Passionate about caring for older people
• Previous care experience
• Experience leading, coaching and motivating a team to deliver high quality care
• You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative
• Patience, communication and listening skills are equally important
• Maintaining accurate records, time management and prioritising tasks will also be strengths
• Ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we’d love to hear from you

The successful Senior Care Assistant will receive an excellent salary of £13.65 per hour and the annual salary is up to £31,231.20 per annum. This exciting position is a permanent full time role working through Night Shifts. In return for your hard work and commitment you will receive the following generous benefits:
• 28 days holiday (including bank holidays) and an option to buy annual leave
• Life assurance
• A discount scheme which includes savings with retail stores and online purchases
• Access to a number of nationally recognised training courses and qualifications
• Genuine career progression and development opportunities
• Employee assistance programme including free counselling and legal advice
• Access to chaplaincy and pastoral support
• Access to wellbeing resources
• Recommend a friend scheme
• Family friendly policies
• Long service awards
• Free uniform and DBS check
• Cycle2Work salary sacrifice scheme
• Healthcare scheme at competitive rates

Reference ID: 6778
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Location: Accrington

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

An exciting new job opportunity has arisen for a committed Senior Care Assistant to work in an excellent care home based in the Colne, Lancashire area. You will be working for one of UK’s leading health care providers

A beautiful, luxurious home which offers long term and respite care in warm, welcoming and luxurious surroundings

**To be considered for this position you must hold an NVQ/QCF Level 2 in Health & Social Care and willing to complete Level 3**

As a Senior Care Assistant your key duties include:
• You will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well
• Supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing
• You will administer medication and maintain clear and accurate records

The following skills and experience would be preferred and beneficial for the role:
• Passionate about caring for older people
• Previous care experience
• Experience leading, coaching and motivating a team to deliver high quality care
• You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative
• Patience, communication and listening skills are equally important
• Maintaining accurate records, time management and prioritising tasks will also be strengths
• Ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we’d love to hear from you

The successful Senior Care Assistant will receive an excellent salary of £13.65 per hour and the annual salary is up to £31,231.20 per annum. This exciting position is a permanent full time role working through Night Shifts. In return for your hard work and commitment you will receive the following generous benefits:
• 28 days holiday (including bank holidays) and an option to buy annual leave
• Life assurance
• A discount scheme which includes savings with retail stores and online purchases
• Access to a number of nationally recognised training courses and qualifications
• Genuine career progression and development opportunities
• Employee assistance programme including free counselling and legal advice
• Access to chaplaincy and pastoral support
• Access to wellbeing resources
• Recommend a friend scheme
• Family friendly policies
• Long service awards
• Free uniform and DBS check
• Cycle2Work salary sacrifice scheme
• Healthcare scheme at competitive rates

Reference ID: 6778
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

JOB SUMMARY Main duties to include dealing with incoming telephone calls confidently and signpost patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way. To be able to process appointment requests from patients by telephone or by the relevant NHS approved communication tool, following the Care Navigation protocol. To provide a professional and comprehensive information support service to the practice team. The post holder will be expected to undertake a range of clerical task, including the use of a PC for data inputting and operation of the EMIS Web system. The post holder must gain a working knowledge of clinical coding and the QOF reporting system. To provide a point of reception contact for patients and act as a focal point of communication between patients doctors and other members of the clinical and administrative staff.