Total 4,354 Customer Service job vacancies in London, WC2H 8NU

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Please see attached Job Description and Person Specification for a detailed description of the role and responsibilities.

Ensuring confidentiality Receiving and directing patients Reception duties Running appointment system, surgeries and clinics Taking messages and details of visit requests Dealing with patient queries e.g. test results Register new patients following practice policy Removal of patient records Manage document management and online consultations Monitor practice email daily Accept and log deliveries Follow daily reception rota Generate repeat prescriptions Familiar with EPS and online requests Scanning of letters and patient correspondence Use of computer as directed Use of software packages e.g: Microsoft Word, Excel and PowerPoint Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments Open post and distribute> Leave private and confidential marked post in PM tray Attend meetings Attend courses as and when required by the Practice Checking and maintain stocks of forms and stationary Maintenance of beverages/washing up and general tidiness of the premises Evening staff to ensure practice is fully vacated and all end of days checks carried out Receiving and checking deadlines to meet practice targets Photocopying, scanning and filing Prepare and participate in CQC inspection in conjunction with other delegated practice staff Admin duties including secretarial support including typing as and when required Support admin team and practice manager Ad hoc duties as and when required by the Practice

Receptionist - Days & Nights

Contract Type - Permanent
Flexible hours per week

Employment Type - Flexible

Located close to Longford, just off the Bath Road, Thistle Heathrow is an Airport hotel which delivers a warm welcome no matter how long or short the stay. It has 264 bedrooms and 14 meeting rooms, the largest one seating up to 700 people - meaning it is also an extremely popular local wedding venue. It is the only hotel that has direct access to Heathrow Terminal 5 by POD in just 5 minutes.

The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

What we look for

* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress

* Comfortable in a front line role facing the public

* Empathetic and able to build relationships

* An open personality who is relaxed and natural in their interactions

* Accurate with good attention to detail

* Demonstrable desire to pursue a hospitality career

* Able to work effectively as part of a team

* Previous experience in a fast paced service environment

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

We have a vacancy for an enthusiastic, motivated and dynamic individual to join the breast cancer nursing team as Clinical Nurse Specialist.

If you thrive on a challenge and feel that you can make a difference to the care of cancer patients this post may be for you.



We offer one- stop diagnostic clinics every day, ensuring that patients with breast malignancies and those with benign disease receive the highest standard of care and support from the time of diagnosis and throughout their treatment pathway.

Our breast surgeons offer a range of oncoplastic procedures, working closely with other providers in the network. The multi disciplinary team provides seamless care to all patients from diagnosis through treatment to living with and beyond cancer; care is underpinned through out by care form specialist nurses

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.




This advert closes on Thursday 28 Nov 2024

Proud member of the Disability Confident employer scheme

Job Title: Youth Justice Case Manager
Location: Redbridge council
Rate: Limited/Umbrella: £33.41 per hour
Job Description
We are looking for a qualified Youth Justice Case Manager to manage a caseload of youth justice cases, including out-of-court disposals and statutory court orders, in accordance with National Standards and the HMIP Inspection Framework. This role focuses on supporting young people to complete their orders and work towards a crime-free future, following the "Child First, Offender Second" approach.
Key Responsibilities

• Caseload Management: Handle youth justice cases, maintaining compliance with national standards.
• Supportive Interventions: Provide impactful support to young people throughout their orders.
• Effective Communication: Engage with young people, their families, and partners to achieve positive outcomes.
• AssetPlus Utilisation: Leverage the AssetPlus tool with a trauma-informed approach to reduce re-offending.
• Evidence-Based Interventions: Design and deliver programs to support engagement in education and training, reducing offending risks.
• Court and Panel Representation: Prepare and present detailed reports for courts and referral panels.
• Safety and Risk Management: Conduct assessments to maintain the safety of young people and the community.

Candidate Requirements

• Essential: Experience with AssetPlus as an assessment and planning tool.
• Desirable: Experience in youth justice or social services roles.
• Legal Compliance: Candidates must be free of restrictions under the Childcare Act 2006 and related legislation.

How to Apply
Please submit your CV and a cover letter highlighting your relevant experience and qualifications.
For more information, please contact Lewis.Ashcroft@servicecare.org.uk

About the role We are looking for an experienced People Operations Advisor to join our People team. The post holder will work collaboratively to provide a full advisory service across the College but will be largely based at our North Kensington Centre for Skills. This is a generalist advisor role spanning the full range of HR matters including relevant employment legislation, day-to-day HR advice and casework and the opportunity for policy and project work as required. The successful candidate will support the Business Partners to provide a high quality, efficient and timely people service; acting as first point of contact for all employee queries. You will also guide and support managers through formal processes as well as advise on policy and procedures, ensuring compliance with legal requirements. You will have excellent communication skills, both written and verbal, a solid understanding of HR data and metrics, and have experience of supporting the full employee lifecycle ensuring that diversity and inclusion is embedded in your approach.
About Morley College We have newly refurbished the North Kensington Centre for Skills providing state-of-the-art classrooms, workshops and studios for our students on a wide variety of provision that ranges from courses for 16-19 year olds to adult qualifications to short courses in creative areas like jewellery, glass and ceramics. Students and staff also benefit from an excellent performance space, the Morley Heart Gardens, Morley Gallery, Morley Radio studios, and other amazing spaces for learning collaboratively. At the heart of the North Kensington community, we partner with the Grenfell Community, Portobello Business Centre, the National Theatre, the National Trust, the Natural History Museum and others to ensure we provide collaborative, relevant and useful courses that meet the needs of those around us.. As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London: Generous annual leave allowance (30 days) plus Bank Holidays Christmas closure period Excellent pension scheme with generous employer contributions Access to an employee retail savings platform, offering significant discounts at most major retailers 100% discount on the cost of undertaking an unaccredited Morley course of your choice Season ticket loans and cycle to work scheme On site cafeterias A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues

Working hours: 30 hours per week
Interview Date: To be confirmed
We are looking to recruit an Assistant Support Worker to join Greig House. The service will support up to 20 Young People within Grieg House, located in Poplar, London.
The service will;

provide person centred individual support, to Young People with low to medium support needs.
follow Trauma and Psychologically informed frameworks for support provided to Young People

Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS)
Key Responsibilities: The role of Assistant Support Worker is an inspirational one and key to achieving successful outcomes for clients. As a positive male or female role model you will provide assistance with delivering a high-quality programme of support which promotes client choice and control. You will address clients support needs, enable them to make positive life choices and ultimately empower them to lead more sustainable lifestyles. You will complete day to day activities including administration tasks and reception duties to support the successful operation of the service.
The successful candidate(s) will be able to demonstrate:

Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
Good customer service, time management skills with the ability to prioritise workload
Good verbal and written communication skills
Proficient in a range of IT packages including Microsoft
Will be able to work within the ethos of The Salvation Army with regard to delivering services to vulnerable people without discrimination

Desirable attributes include:

GCSE’s including English and Maths (or equivalent)
Knowledge of Health & Safety and Safeguarding of Clients and Staff
Experience of working with vulnerable clients in a supportive setting.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list Adult DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a Team Leader to join our supported living home in West Wickham. This is a full-time role and you would be required to work flexible across the shift rota. We require all candidates to be able drive and have a full UK driving licence for this role.

Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a managemnet qualification

• Experience developing skills within a team

• Be a confident problem solver and creative thinker with good communication skills

• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

• Benefits

• On-going training and career development including professional qualifications 

• Contributory pension 

• We cover the cost of DBS checks 

• Rota's are planned in advance. 

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a two Team Leaders to join our supported living homes in Dulwich, Southwark.

• Part-time role - 20 hours per week, requiring you to work 20 hours per week working flexibly across the 24/7 shift rota (This position has a “genuine occupational requirement” covered under the Sex Discrimination Act 1975 and therefore only applications from females can be considered)
• Full time role - 37.5 hours per week, working flexibly across the 24/7 shift rota.

Your skills and experience working in care could be a great match for our team leader roles. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism
• Relevant social care qualification or working towards
• Previous management experience is desirable along with a management qualification
• Experience developing skills within a team
• Be a confident problem solver and creative thinker with good communication skills
• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

Benefits

• Basic salary equates to £14.73 - 15.35 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications 

• Contributory pension 

• Cost of DBS check covered by us

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Access to Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills?

We are seeking a Team Leader to join our supported living home in Canada Water, Southwark. This is a full-time role and you would be required to work flexibly across the shift rota 24/7.

Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

You will:

• Proven previous experience of working with people with learning disability and autism

• Relevant social care qualification or working towards

• Previous management experience is desirable along with a management qualification

• Experience developing skills within a team

• Be a confident problem solver and creative thinker with good communication skills

• Resilience to overcome challenges

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

Benefits

• Basic salary equates to £14.73 - 15.35 per hour - depending on experience

• Sleep-ins paid at £60 extra (service dependent)

• On-going training and career development including professional qualifications 

• Contributory pension 

• Cost of DBS check covered by us

• Rota's are planned in advance around 4-6 weeks

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Access to Health Cash Plan

TL_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Children's Home Manager

Service care Solution are currently recruiting for a Childrens Home Manager in Ealing.

The Children's Home Manager will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team.

Pay rate - £50,000 per annum - Negotiable for the right candidate

Main Responsibilities

As a Children's Home Manager, you will be responsible for:

• We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.

• You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.

• In addition we have an in house team of Therapists providing support to staff and young people within the home.

Requirements:

• Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare
• Prior experience in residential children's homes, including at least a year with staff supervision and management responsibility.
• This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.

Working with Service Care Solutions comes with many benefits, including:

• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata.
• Industry Leading training programme including Young People's right and participation, CSE, empowerment, mental health, Social Pedagogy.
• Employee Awards based on performance and length of service.

If you are interested in the Children's Home Manager, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Support Worker - Residential
Join a fun & friendly team as a Support Worker in Wallington!

Salary: £23,528
Service Type: Residential
Speciality: Autism, Learning Disabilities and Physical Needs


Search Consultancy are recruiting for a Support Workers to join a fun & friendly team a service in Wallington

This Residential Service supports up to 6 adults with autism, learning disabilities and physical needs to live independently where each person has their own room in a shared house.

As a Support Worker, you will be included in creating activities and ensuring the people we support receive a great level of care within their home. You will be supporting them to achieve their goals and aspirations - no matter how big or small they are - and to promote independence by learning new skills.

Ideal candidates for this role will be required to have excellent listening and communication skills with empathy and a positive support approach. Experience is not essential as full training and support will be given, plus the opportunities to gain in fully funded NVQ's in Health & Social Care will be provided.

As an employee , you will be entitled to a range of benefits such as:

Competitive hourly rate
Training opportunities - NVQ Level 3/5 qualifications
Opportunity to learn skills to progress
Free meals when on duty
Double Pay on some bank holidays
Access to a Blue Light Discount Card (for retail, holidays, gym memberships etc)
Free access to Employee Assistance Programme
Long Days 8am - 8pm

Due to the nature of the duties you must be a driver, have a manual driving license and have held your UK license for a minimum of 2 years.

Apply Today!

To find out more about these excellent Support Worker roles in Wallington, Surrey please call me today on 01293 848170 or email Heidi.Chapman@search.co.uk.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Please see the attached JD for full criteria and role requirements. Play a lead role in the design, development, facilitation, planning and implementation of strategic service development, service improvement or service reconfiguration programmes. Initially these programmes are likely to include community single point of access and inter-related community pathway development for the organisation. Apply flexible service design and development methodology to transition complex service configurations to a desired future state with appropriate co-development/ co-production with a wide range of stakeholders at the heart of the approach Adopt fit-for-purpose programme and project management approaches to enable implementation and draw on deeper expertise where appropriate Lead change management in the design and implementation of service development strategies