Total 8 Customer Service job vacancies in Kirkcaldy, Fife, KY2 6NA

Live-in carer
Up to £140 per day*

We’re looking for live in care assistants to join our wonderful team in Scotland. At The Good Care Group Scotland we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care in Scotland.

Why we think there’s nowhere better:
- We offer a choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- We won the End of Life and Palliative Care Practice award by Scottish Care in 2023
- Free PVG for Scotland and free DBS if working in the north of England
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training (with hotel accommodation and contributions to your travel included)
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- ‘Excellent’ rated Care Inspectorate team supporting you, 24/7, 365 days a year

What does a live-in carer do?
As a live-in care assistant in Scotland, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS and PVG check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

My client an established manufacturing and sub-contract services company are currently looking to recruit a Quality Engineer to take responsibility for ensuring delivery and maintenance of the company's QHSE Management System, associated documentation and overall quality of products to meet customer requirements.

This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)

*** It is ESSENTIAL that candidates have the ability to work unrestricted in the UK without any CURRENT or FUTURE requirement for employer sponsorship ***

Key Responsibilities:

• Verification / Validation all product specifications have been met during the product manufacturing process
• Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion
• Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
• Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
• Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
• Support and advise on product queries
• Perform Process Failure Mode Effects Analysis (PFMEA) as required
• Reporting of QHSE Metrics / KPI's
• Assist in the production of System Management documentation and reviews
• Support NPI, product development and 'first off' process approval
• Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
• Calibration management / control, inc. liaising with external providers
• Assist in the implementation of process improvement activities
• Liaise with various stakeholders regarding the processing, evaluation and reporting of customer returns.

Key Qualification / Experience Requirements:

• Hold a relevant HNC or equivalent level qualification in an Engineering/Quality related subject
• Excellent knowledge and awareness of Quality Management Systems
• Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
• Ability to conduct audits on Business systems and processes to meet ISO standards
• Ability to prepare, analyse and report quality statistics internally and externally at all levels
• Excellent communication skills, both written and verbal
• An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
• Strong understanding and knowledge of MRP systems

For further details on this opportunity contact Jason Wallis at Service Care Solutions

About The Role
Are you a positive role model with excellent leadership skills, where respect and dignity are at the centre of your values? Are you looking for the next step in your care career? If so, then this could be an Ideal opportunity for you….
HC-One will support you to take your career to the next level. In return for your hard work, dedication and commitment, we will provide you with everything you need to move forward and take the next step to Care Manager and beyond. With your previous care experience, you will be leading our care team to provide personalised care, meeting and exceeding our resident’s expectations.
NVQ level 2 in Health & Social Care is essential for this role, and must be willing to complete Level 3
At least 6 months experience of being a Senior / Team Leader in a Residential Care Home Setting is essential.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Night Care Manager we will invest in you and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

Care Assistant

Kirkcaldy /Burntisland

£12.20 per hour weekdays & £14.85 - £15.82 per hour at weekends, plus 45ppm travel allowance

Experience is preferred for this role

Are you interested in making life better for older people but not have any professional experience or do you have previous care experience? Be that as a Care Assistant working in Care homes, as a Homecarer working in the community or as a Support worker?

You are just the person we are looking for here at Prestige Nursing & Care

Our Kirkcaldy branch are currently recruiting for caring and compassionate full time female carers to join our growing team to support vulnerable people in the community. This role is highly rewarding and will fill you will a huge sense of pride. Here is a little more about the role:

We work on a 4/3 rota basis which provides you with great continuity and a fantastic work/life balance, your rota whilst working with us would look like this:

Our shifts are 7am -2pm & 4pm-10pm

Week 1 - Monday, Tuesday, Saturday and Sunday

Week 2 - Wednesday, Thursday and Friday

We are ideally looking for you to be:

• Empathetic, compassionate and, warm individual
• Reliable, committed and flexible
• Previous Care experience preferred
• 3 months UK experience
• Must live locally and be able to commit to the rota
• A female driver with access to your own vehicle is a requirement- Business Insurance req

Here is just a couple of things you will be doing on a day to day basis

• Assisting with daily living, domestic duties and personal care
• Supporting clients in the community
• Meal preparation and support

If this all sounds like you, please apply now we would love to hear from you

In line with the Care Inspectorate regulations, we require and will undertake Enhanced PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

You may be asked to provide your employment details through HMRC.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates.

Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early.

* Terms & Conditions apply

#INDBAU24

Part of Copart, Cash for Cars is a company that embraces change, uses technology to connect buying cars directly from customers and re-selling through our online auctions.

This is an exciting opportunity for an energetic and enthusiastic self-starter, to join our team as a Customer Sales Representative.

Our Customer Sales Representatives process enquiries from customers who have expressed an interest in selling their vehicles through our website.

You will make checks on HPI and DVLA sites to ensure the vehicle is free from any financial agreements and has the correct mileage and category.

You will conduct negotiations via telephone in order to achieve the best possible price for customer vehicles, as well as ensuring customer invoicing details are correct before processing payments.

You will have an opportunity to earn a basic annual salary of £25,000 per annum, plus additional monthly commission payments.

What we need from you:

• Excellent customer service skills
• A passion for sales
• Brilliant listening skills
• A desire to succeed
• Attention to detail, both written and verbal
• Computer proficient

What we offer you in return:

• 40 hours per week, rota'd over 7 days
• 31 days holiday including bank holidays, plus an additional day per year to celebrate a special occasion to you
• An additional paid day to volunteer for a charity of your choice
• The ability to earn additional monthly commission payments.
• Medicash Cover - look after you and your family by providing a range of positive health care benefits
• Contributory workplace pension plan
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

Part of Copart, Cash for Cars is a company that embraces change, uses technology to connect buying cars directly from customers and re-selling through our online auctions.

This is an exciting opportunity for an energetic and enthusiastic self-starter, to join our team as a Customer Sales Representative.

Our Customer Sales Representatives process enquiries from customers who have expressed an interest in selling their vehicles through our website.

You will make checks on HPI and DVLA sites to ensure the vehicle is free from any financial agreements and has the correct mileage and category.

You will conduct negotiations via telephone in order to achieve the best possible price for customer vehicles, as well as ensuring customer invoicing details are correct before processing payments.

You will have an opportunity to earn a basic annual salary of £25,000 per annum, plus additional monthly commission payments.

What we need from you:

• Excellent customer service skills
• A passion for sales
• Brilliant listening skills
• A desire to succeed
• Attention to detail, both written and verbal
• Computer proficient

What we offer you in return:

• 40 hours per week, rota'd over 7 days
• 31 days holiday including bank holidays, plus an additional day per year to celebrate a special occasion to you
• An additional paid day to volunteer for a charity of your choice
• The ability to earn additional monthly commission payments.
• Medicash Cover - look after you and your family by providing a range of positive health care benefits
• Contributory workplace pension plan
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

An excellent opportunity has arisen to join an established brand known across the UK, Europe, and worldwide for its high-quality maintenance and repair products and outstanding customer service. We are seeking a highly motivated and target-driven individual for the position of Sales & Customer Support



Position Overview:

The primary purpose of this role is to maintain our high standards of customer service by providing clear and accurate information to our well-established customer base and assisting our UK-wide sales team on a daily basis.



Key Attributes:



Strong communication skills.

Ability to interact with a wide range of customers.

Autonomy and initiative in your work.

Motivated and target-driven.

Previous experience in a customer service environment.
Capability to build and develop long-lasting customer relationships.

Team player with cross-departmental collaboration skills.

Commitment to ongoing training and skill development.


Duties and Responsibilities:



Handle and follow up on phone and online sales inquiries.

Ensure healthy profit margins are achieved and maintained.

Maintain accurate customer profiles in the CRM system to ensure high levels of customer service.

Process sales orders and create new accounts, updating records as necessary.

Assist in managing customer complaints or queries, aiming for first-time resolution.

Provide administrative support across departments as needed.

Adhere to the company's Quality Assurance program for the benefit of both customers and the business.

Work towards and achieve KPIs.


What We Offer:


Competitive salary.

Annual bonus scheme.

Annual holiday entitlement of 24 + statutory days.

Training and development opportunities.

A good working environment.

Working Hours:

Monday to Thursday: 8:30 AM - 5:30 PM/
Friday: 9:00 AM - 3:00 PM


If you are looking to join a dynamic team and contribute to our commitment to excellence, we would love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Full Time Support Practitioner Waken Night

We are looking for caring, supportive, adaptable, approachable, empathetic, fun and positive individuals to join our Glenrothes teams, specifically to work waken night shifts on a full time contract.

The shifts available start at 8pm and finish at 7am or 9pm to 8am. On a Rota basis

This role is to support a service which has complex needs such as epilepsy, learning difficulties and physical disabilities.

These roles can be physically demanding as you will be looking after individuals who will need full support with moving & handling, personal care, eating and drinking & taking medication. Night Duties include Cooking, Cleaning, ironing, laundry, and caring people during the night.

You do not need to have worked in care to apply as we will invest in your qualifications and provide full training through our award-winning learning & development team prior to starting. We have a detailed, thorough induction for all new staff.

Key Benefits:

-TRFS rewards scheme (cash-back and discounts at various retailers)

-Refer a Friend scheme- £150 bonus!

-TRFS is an Equal Opportunity, Positive about Disabled People and a Living Wage Accredited Employer.

-TRFS has been awarded Gold by Investors in People.

All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG: having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to register with the SSSC within 3 months of their start date.

Closing Date: 2nd Dec 2024 at 5pm (We reserve the right to close this vacancy at any time)

"We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us"