Total 385 Customer Service job vacancies in D27 Yishun, Sembawang

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above

• Handling day-to-day administration, such as data entry, filing, and processing letters

• Responding to customer inquiries and complaints, and providing solutions

• Generating and following up on documentation, such as invoices, quotations, and purchase orders

• Maintaining office equipment and supplies, and ensuring the smooth running of the office

• No experience needed. Training will be provided

• Full-time position.

• Proficient in Microsoft Office Application

• Good communication skills in English and Mandarin.

Sales Admin

• Prepare quotations, stock status and follow ups
• Assist in documentations and filing
• Coordinate with Operations Division on order status
• Update customers on order fulfilment and delivery
• Verify customers’ billing names
• Verify Payments Received

Sales Support

• Provide customer service
• Make arrangement for showroom visits and product training
• Perform showroom duties and assist in slab markings
• Prepare and replenish collateral like samples and catalogues
• Handle ad hoc duties assigned

Job Highlights

· Collaborative and supportive work environment

· Create a fun and comfortable learning environment for students

· Prepare and execute creative lesson plans that make learning fun

Roles and Responsibility :

• Create a fun and comfortable learning environment for students
• Supervision primary school children (primary 1 to 6) to ensure completion of daily homework
• Prepare and execute creative lesson plans that make learning fun
• Innovate new teaching methods to help students excel in their studies
• Ensure safety and timely transfer of children from school to student centre
• Regular liaison with parents and guardians regarding children’s progress and behaviour
• Organise school holiday activities and programs
• Be a role model and inspiration for the student
• Counselling and addressing student behaviour as needed

Requirements :

• Minimally Good O level or Above
• Able to guide primary school subjects
• Possess excellent work ethics and integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Have experience in teaching children, preferably at primary level

Working hours are weekdays from 11:00 am to 7:00 pm. Once accepted for the program, the main responsibility will be implementing and supervising all aspects of daily learning and development activities for children enrolled in the student care centre.

Job Description:

Are you passionate about working with children and making a positive impact on their development? We are looking for a dedicated and caring Centre Teacher to join our Little Genius Student Care Centre team. As a Centre Teacher, you will play a key role in providing a safe, nurturing, and educational environment for our students.

Key Responsibilities:

• Supervise and engage with children during daily activities, including educational programs, playtime, and meals.

• Pick up students from school.

• Assist students with homework and spelling (English/Math/Science/Chinese), ensuring they understand concepts and complete all their homework in the Centre.

• Develop and implement fun, creative, and age-appropriate activities that promote learning and social interaction.

• Ensure a safe and secure environment by following health, safety, and hygiene procedures.

• Build strong relationships with students, parents, and colleagues.

Qualifications and Requirements:

• Minimum GCE O/A levels/ Diploma/ Degree in any discipline.

• Previous experience working with children in a student care centre, tuition centre, preschool, enrichment centre, or other educational institutions would be an advantage.

• Excellent communication and interpersonal skills, passion for working with children.

• Ability to manage groups of children and provide guidance in both academic and social settings.

What We Offer:

• Competitive salary based on experience and qualifications.

• A positive and collaborative work environment.

• Opportunities for career growth within the Centre.

Working Hours：

• Normal School Days：12pm to 7pm (Mon- Fri)

• During School Holiday: 9 hours shift between 7am to 7pm (Mon-Fri)

If you are a motivated and dedicated educator, please submit your application, including:

- Resume

- Highest certification

- Contact information for 2 referees

Email: enquiry@littlegeniusedu.com

Contact: 97479200

Note:

Only shortlisted candidates will be notified.

We are looking for a proactive Customer Service and Sales Executive to join our team. In this role, you will provide top-notch customer support, manage the sales order process, and contribute to a seamless customer journey. This is an ideal position for someone who enjoys engaging with customers, handling sales inquiries, and ensuring that every order is processed with accuracy and care.

Key Responsibilities:

• Customer Support: Act as the primary point of contact for customers, handling inquiries, providing product information, and addressing any service issues promptly to ensure customer satisfaction.
• Order Processing: Manage the end-to-end sales order process, from order placement through fulfillment. Ensure accuracy and timeliness in processing all orders to meet delivery timelines.
• Sales Coordination: Support the sales team by assisting with account management, follow-ups, and ensuring customer needs are met throughout the sales journey.
• Customer Excellence: Deliver exceptional service by understanding customer needs, resolving issues effectively, and maintaining positive client relationships.
• Sales Administration: Maintain accurate records of customer interactions, sales orders, and any required documentation. Update CRM systems and prepare regular reports as needed.
• Cross-Functional Collaboration: Work closely with the logistics and production teams to coordinate order fulfillment and resolve any delays or issues that may arise.

Qualifications:

• Previous experience in customer service, sales support, or order processing, preferably in the F&B or retail sector.
• Strong communication and interpersonal skills with a customer-first mindset.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficiency with CRM software and order management systems is an advantage.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• A team player who is reliable and proactive in managing customer interactions.

What We Offer:

• Competitive salary with opportunities for performance bonuses
• Comprehensive benefits, including health insurance
• A supportive and dynamic team environment
• Opportunities for career growth and skill development

Job Description

Leadership and Management:

• Oversee the entire service department, including technicians, engineers, and support staff. Provide leadership, direction, and guidance to ensure that service operations run smoothly and efficiently.
• Oversee the day-to-day operations of the service department
• Responsible for managing and sourcing maintenance contracts.
• Responsible for preparing and submitting tenders and quotations for maintenance services and related works.
• Assess maintenance sites for additional work beyond the scope of the existing contract. Coordinate with supervisors and engineers to identify these needs, propose them to clients, and provide quotations for the additional services.

Customer Relationship Management:

• Primary point of contact for clients.
• Responsible in follow-up with clients on maintenance works.
• Gather and share feedback from clients with relevant personnel.
• Ensure prompt attendance to clients’ feedback.
• Coordinating with other departments, resolving customer complaints, and implementing process improvements.

Resource Allocation:

• Responsible for allocating resources, including personnel, equipment, and materials, to ensure that service calls are handled promptly and effectively.

Budgeting and Financial Management:

• Develop and manage budgets for service operations. Monitor expenses, control costs, and seek ways to improve profitability while maintaining high-quality service.

Quality Assurance:

• Establish and enforce quality standards for service delivery. Monitor performance metrics, conduct audits, and implement corrective actions as needed to ensure consistent quality.

Training and Development:

• Oversee the training and development of service personnel.
• Identify training needs, provide ongoing education, and promote a culture of continuous improvement.

Regulatory Compliance:

• Ensure that service operations comply with relevant regulations, codes, and standards. Stay informed about industry best practices and legal requirements to mitigate risks and ensure safety and compliance.

Requirements

• Technical knowledge and at least 10 years of experience in the air-conditioning and mechanical ventilation (ACMV) field.
• Experience in service management or related roles.
• Diploma/ Degree in Mechanical Engineering/ Electrical Electronics Engineering or BCA approved certification.
• Analytical and good troubleshooting skills.
• Strong leadership and managerial skills.
• Problem-solving and decision-making skills.
• Customer service-oriented mindset.
• Able to work independently and in a team.
• Willing to learn.
• Resourceful, initiative, driven, and pro-active.
• Ability to multitask and prioritize work.
• Confident, positive mindset, honest, has integrity and good work ethics.
• Able to converse, read and write in English.
• Excellent communication and interpersonal skills.
• Basic computer literacy skills.

Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong

technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

Manage the day-to-day running of application systems, for example:

• Oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• Manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• Work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• Manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• Plan, execute and support system implementation, software/hardware upgrades and security patches.
• Perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• Monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• Work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• Identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/ government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency writing Approval of Requirements, Tender Spec and Award Note for ICT system procurement

Responsible for:

1. digital market like online operations, advertising, and promotion of the company. Expand the company's operations. Market promotion. Help the company increase revenue and increase new customers.

2. maintenance of the website.

If you are interested, please send email to : admin@cmc.sg or mobil: 97981939 YANYAN

language: Chinese / English

Job Description

• To support transport and business operations including but not limited to driving and logistics assignments
• To perform service and administrative duties
• To assist in various ad-hoc and project tasks to ensure smooth operation

Requirements

• Prefer with Bus Attendant Vocational license
• Prefer with Class 3 driving license
• Excellent teamwork attitude
• Good problem solving and communication skills
• Willing to work flexi-hour and start work mid/late-December
• Able to work independently with good customer service skills
• Preferly stay in the North area (Yishun)
• Welcome applicant with no background experience, training and mentor provided
• Relevant experience will be considered for senior role

No agent please.

Role & Responsibilities:

• To perform monthly maintenance & servicing of Fire Protection System
• Perform equipment installation and attend to equipment breakdown / troubleshooting at customers’ site
• Perform preventive maintenance and repair
• Supervise and manage site work, so-ordinate / meeting with project team
• Prepare maintenance report, breakdown report and other reports as required
• Handle Fire Alarm System (FAS) schedule service and maintenance activities for various facilities

Job Requirements:

• Diploma / Degree in Engineering / Construction or equivalent
• M & E Experience preferred
• At least 2 years of working experience
• Experience in the Construction industry
• Proficient in MS Office and Auto-CAD
• Excellent Communication, Leadership, Interpersonal and Problem-solving
• Ability to multitask, stay organized, work under pressure and manage deadlines
• Ability to work effectively in cross-functional and collaborative teams

Responsibilities:

· Repair of semiconductor equipment's electrical/ electronic parts.

· Generate incoming and outgoing test reports.

· Generate repair procedures and checklist.

· Maintain high repair quality and standard.

· On site support to assist customer in the installation of the repaired items.

Requirements:

· Diploma/Nitec or equivalent in Engineering (preferably electrical or electronics)

· Fresh graduates with a good attitude are welcome to apply

· Good hands-on skills

· Good analytical & problem-solving skills

· Good comprehension of engineering literature and specifications

· Strong passion and willingness to work hard to overcome engineering challenge

· Singaporean/PR

Responsibilities:

• Handle telephone and walk-in enquiries
• Attend to samples request and goods returned
• Generate invoices and coordinate delivery with Operations Department
• Basic filing and mailing duties

Requirements:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Service oriented and a team player

Additional:

• Transport provided at Admiralty / Yew Tee MRT Station
• On-job-training provided for successful candidate
• Monday - Friday (8:30am - 5:30pm), Alternate Saturday (8:30am - 1pm)

• Classroom management: Setting rules, keeping the classroom clean, and ensuring the safety and security of students
• Supervising students: Supervising students at all times, and assisting with homework and spelling
• Planning activities: Planning and implementing programs and activities for children, including enrichment programs and holiday activities
• Communicating with parents: Communicating with parents and caregivers about a child's development and behavior
• Encouraging participation: Encouraging children to participate in programs and activities
• Inculcating values: Instilling discipline and positive values in children
• Being familiar with student needs: Being aware of students' medical conditions and dietary restrictions
• Working as a team: Working as a team and sharing responsibilities

• Daily Requisition of Raw Materials from warehouse and suppliers based on schedule required
• Daily Raw Materials consuming & warehouse inventory monitoring
• Liaise with Purchasing & Suppliers on orders and delivery scheduling
• Manage daily inventory at Production Floor (PF)
• Cimplas update
• Manage and Control partially of label bags
• Month-end stock report at production floor
• Other duties assigned as & when required.

Qualification, Experience & Skills :

• GCE “N” or “O” level or equivalent
• With previous manufacturing environment experience preferred.
• Able to work in production workshops and office.
• Read, write and understand simple English
• Computer liberated, especially MS Office (Excel)
• Physically well