Total 24 Customer Service job vacancies in Chinle, Arizona

• Exercises mature judgement using a wide range of therapeutic skills in the assessment, diagnosis, and treatment of patients and their family who present with problem and management of acute and chronic mental illness with patients of all ages.
• Provides community-based, integrated treatment plans and furnishes continuing clinical services to patients and families.
• Provides Navajo and English interpretation for clients, patients and general community to answer questions regarding services, scheduling and assists providers.
• Works with other health technicians and psychologists.
• Assists in organizing and working with the health/community teams to plan, develop and implement integrated behavioral health programs that meet the needs of the public in the service area.
• Participates in departmental quality monitoring and performance improvement activities, planning, data collection and
  reporting.

• Exercises mature judgement using a wide range of therapeutic skills in the assessment, diagnosis, and treatment of patients and their family who present with problem and management of acute and chronic mental illness with patients of all ages.
• Provides community-based, integrated treatment plans and furnishes continuing clinical services to patients and families.
• Provides Navajo and English interpretation for clients, patients and general community to answer questions regarding services, scheduling and assists providers.
• Works with other health technicians and psychologists.
• Assists in organizing and working with the health/community teams to plan, develop and implement integrated behavioral health programs that meet the needs of the public in the service area.
• Participates in departmental quality monitoring and performance improvement activities, planning, data collection and
  reporting

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

NOTE: This is a TEMPORARY appointment (not-to-exceed 11/30/2025). This appointment may be renewed for additional service in accordance with Agency needs for 1 additional year. Temporary positions offer health insurance (if the employee is expected to work at least 130 hours per month for at least 90 days) but do not offer life insurance or retirement benefits and may be terminated at any time before the expiration date. The appointment to a Temporary position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.

Duties include, but may not be limited to the following:

• Provides assessment and management of ambulatory patients seen in the Emergency Department.
• Evaluates patients for emergency medical conditions, ordering appropriate diagnostic studies and performing a wide range of treatment procedures under the direction of the supervising physician.
• Assists in behavioral/psychiatric situations to include crisis intervention, management of aggressive or suicidal psychiatric patients, and one-to-one observations.
• Assists Emergency Department Physicians with complex, specialized, and potentially life threatening procedures.
• Performs airway management using Bilevel Positive Airway Pressure (BIPAP) and advanced airway techniques.
• Operates specialized medical equipment such as defibrillators, electrocardiographs, and oxygen apparatus
• Performs additional duties include dressing changes, wound management, suture removal, repair of simple lacerations, foley catheters insertion, splint, binder and bandage applications, and performance of tracheotomy care.
• Performs specimen collection, preparation and transfer to the lab for processing of blood, tissue, urine, stool and sputum.
• Responds to medical emergencies on the facility grounds, and sometimes encounters situations which may be life threatening as part of the Rapid Response Team (RRT) as assigned.
• Conducts or assists with the training of personnel in cardiopulmonary resuscitation (CPR), basic, and advanced emergency medical care techniques if appropriately trained and qualified.
• Conducts or assists with stand-downs, community health programs, blood pressure and glucose screenings, flu immunizations, etc.
• Transports monitored and unmonitored patients to diagnostic procedures and/or inpatient units.
• Performs triage duties as assigned.
• Performs other related duties as assigned.

• Provides clinical health outcomes quality measures; evaluates clinical case reviews for adequacy of care, compliance with clinical and regulatory guidelines, overpayment
• Develops policy guidance for nursing and medical care reviews conducted by state or Federal health facility surveyors.
• Introduces professional staff and other department heads to data findings, which may suggest improving patient care, safety and quality health care.
• Serves as a lead person in directing, supporting, and providing advice, oversight and development of technical data, statistics, suggestions and other information useful to higher level managers.
• Communicates and strategizes with leadership, medical and non-medical staff to identify process and outcome improvement opportunities to prevent monetary loss of CSM reimbursements on the CMS penalties for compliance with non-compliance of numerous reporting requirements.
• Provides on going nursing and clinical education to provider.
• Analyzes and evaluates healthcare delivery systems and operations of a health care, health regulatory or human services or related program within the HHS organization.
• Provides comprehensive nursing care to patients, when needed, during emergencies or crisis utilizing the nursing process.
• Performs the full range of patient care duties and assesses medical legal implication for performing practice and activities related to age-appropriate care.
• Set up monitors, maintains and interprets data from electronic and other medical equipment such as 12-lead EKG, cardiac defibrillator, IV infusion pumps and respiratory nebulizers, etc.

Major Duties of this position include:

• Answering questions on a variety of subjects.
• Guiding small groups and providing services to visitors.
• Present limited and repetitive pre-established talks including introductions to films, map talks, and static exhibit interpretation.
• Orient hikers to conditions and equipment needs.
• Performs duties including programs that require application of broad subject-matter knowledge of the park. Guide large groups (up to 50 people) on longer walks or programs. Provide a wide range of services to park visitors. Provide a wide range of services to park visitors.

Area information:

Chiricahua National Monument is located 37 miles from Willcox, Arizona, a town of approximately 3700 people. K-12 schools, medical and dental facilities, grocery and general merchandise stores, a library, and other limited services are available in Willcox. Full amenities including an international airport are available in Tucson which is 120 miles away. Elevation at headquarters is 5,400 feet with temperatures ranging from zero to 40 degrees (F) in the winter to 60 to 100 degrees (F) in the summer. Annual average rainfall is 19 inches and average annual snowfall is 10 inches.

Coronado National Memorial is located approximately 20 miles south of Sierra Vista, an Arizona city of 40,000 with many options for shopping, entertainment, religious, and medical services. K-12 schools, a junior college and a University of Arizona branch campus are all located in Sierra Vista. Full amenities including an international airport are available in Tucson which is 90 miles away. Park facilities are located at approximately 5,200 feet in elevation. The area receives on average 20 inches of precipitation annually and temperatures can range from the teens to 100 degrees (F).

Fort Bowie National Historic Site is located 14 miles south of the town of Bowie in southeastern Arizona. Fort Bowie is a very remote site; the closest medical facilities, churches, and limited shopping can be found in Willcox which is 38 miles away. All amenities including an international airport are available in Tucson, approximately 135 miles from Fort Bowie. Elevations at Fort Bowie range from 4,550 to 5,250 feet and temperatures range from below freezing in the winter to over 90 degrees (F) in the summer.

• Gather and consider information such as weather, topography, fuel types, and fire behavior to respond to wildland fire incidents.
• Performs all aspects of wildland and prescribed fire operations, including preparation, ignition, monitoring, holding, and mop-up.
• May be required to operate light vehicles and 4x4s
• Work may include working as a crew member on any of the following types of crews: ENGINE, HANDCREW, FUELS CREW, HELICOPTER
• Engine crews work with specialized firefighting equipment and perform many activities such as mobile attack with engines, deploying hose lays, fireline construction with hand tools, burnout operations and mopping up hotspots.

WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
SBSE EXAM - Examination Operations

Two (2) positions to be filled in any of the following locations: CHESTERFIELD, MO (MO1833); SPRINGFIELD, MO (MO1993); ST. LOUIS, MO (MO0106); KANSAS CITY, MO (MO1937); LEES SUMMIT, MO (MO2008); CHICAGO, IL (IL0236); DOWNERS GROVE, IL (IL2337); FAIRVIEW HEIGHTS, IL (IL2528); MATTESON, IL (IL2563); ORLAND PARK, IL (IL2549); SPRINGFIELD, IL (IL2454); DETROIT, MI (MI0800); GRAND RAPIDS, MI (MI2210)

Two (2) positions to be filled in any of the following locations: COLUMBIA, SC (SC0068); JACKSONVILLE, FL (FL0067); WEST PALM BEACH, FL (FL1328); GUAYNABO, PR (PR4065); SAN JUAN, PR (PR4062); DAYTONA BEACH, FL (FL1382); MELBOURNE, FL (FL1361); MIAMI, FL (FL0061); OCALA, FL (FL2668); PANAMA CITY, FL (FL3007); PENSACOLA, FL (FL3279); SARASOTA, FL (FL3100); ST PETERSBURG, FL (FL1005); TALLAHASSEE, FL (FL1407); TAMPA, FL (FL2402); Plantation, FL (FL2437)

Three (3) positions to be filled in any of the following locations: HOUSTON, TX (TX0297); HOUSTON, TX (TX2298); NEW ORLEANS, LA (LA1336); OKLAHOMA CITY, OK (OK1356); FARMERS BRANCH, TX (TX0302); SAN ANTONIO, TX (TX2982)

Four (4) positions to be filled in any of the following locations for: LOS ANGELES, CA (CA0150); LAGUNA NIGUEL, CA (CA0521); MESA, AZ (AZ6886); SAN DIEGO, CA (CA0316); SAN MARCOS, CA (CA6921)

Four (4) positions to be filled in any of the following locations: DES MOINES, IA (IA0112); WEST DES MOINES, IA (IA1527); CEDAR RAPIDS, IA (IA1550); CHICAGO, IL (IL0236); DOWNERS GROVE, IL (IL2337); SPRINGFIELD, IL (IL2454); FAIRVIEW HEIGHTS, IL (IL2528); ORLAND PARK, IL (IL2549); SCHILLER PARK, IL (IL2558); MATTESON, IL (IL2563); OVERLAND PARK, KS (KS1603); WICHITA, KS (KS1615); DETROIT, MI (MI0800); FARMINGTON HILLS, MI (MI2097); PONTIAC, MI (MI2181); GRAND RAPIDS, MI (MI2210); ANN ARBOR, MI (MI2218); FLINT, MI (MI3022); ST. PAUL, MN (MN1600); BLOOMINGTON, MN (MN1675); ST. LOUIS, MO (MO0106); CHESTERFIELD, MO (MO1833); KANSAS CITY, MO (MO1937); SPRINGFIELD, MO (MO1993); LEES SUMMIT, MO (MO2008); FARGO, ND (ND0046); OMAHA, NE (NE0051); RAPID CITY, SD (SD0035); SIOUX FALLS, SD (SD1317); WAUKESHA, WI (WI1696); MILWAUKEE, WI (WI1720); MADISON, WI (WI1784)

The following are the duties of this position at the full working level.

• This assistance work will be provided to the following groups: regular field and integrated. This position involves detailed paraprofessional support duties related to the examination of tax returns and/or the investigation of alleged tax fraud performed by Internal Revenue Agents. The technician is responsible for a segment or phase of the audit or investigation as assigned by the Supervisory Internal Revenue Agent, which will serve as an integral part in completing and closing the audit or assignment.

• As instructed by the Revenue Agent, independently locates, searches, and documents specific information from records of individuals, corporations, banks, brokerage firms, etc. This information may be gathered from digital or paper accounting records, files, computer printouts, etc. Participates in determining which information is appropriate and at what point sufficient information has been gathered. Analyzes taxpayer records, third party records and financial data to identify trends and patterns. Identifies and reports discrepancies and inconsistencies to the agent. Documents the facts and/or evidence obtained to ensure that appropriate facts are available for the Revenue Agent to reach a sound conclusion.

• Independently prepares, verifies, and assembles work papers, schedules and exhibits, and related documentation that reflect the presentation of facts and the analysis performed. These may include, but are not limited to, travel and entertainment, bad debt reserve, depreciation, source of income, tax credits, balancing bank statements, other expense schedules, chart of account, etc. Reconciles subsidiary accounts with general ledger control accounts for receivables, payables, work-in-progress, inventory and property accounts. Also assists in the preparation of examination reports including the computation of tax liability using Report Generation Software (RGS) or other software. In addition, prepares and assembles work papers and exhibits in the case file.

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Major Duties:

• Assist in the maintenance, repair, and restoration of structures and surfaces constructed of stone.
• Assist higher-graded employees in the preparation of test mixes and prepares amended and unamended mortars according to specifications.
• With minimal direct supervision, you will remove damaged portions of walls, partitions, or other similar structures in preparation for repair. If necessary, may perform other trades-related work such as painting, carpentry, electrical, and other similar work on a limited, as needed basis.
• Document structures through photographs, sketches, and narratives, to enable original configurations to be reestablished.
• Cap, resent, respell, grout, and reinforce walls with close supervision, so that the repaired portion closely matches the original and undamaged portions of the structure.
• Load, unload, and haul cement, soil, stone, tools, and equipment. Stacks and handles stone building materials and supplies to job site.
• Dig, rake, and backfill excavations, as well as shovel concrete and mortar and cut brush.
• If necessary, may perform other trades-related work such as painting, carpentry, electrical, and other similar work on a limited, as needed basis.

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• Performs technician work that is supportive of professionals in resource management (i.e. Wildlife Biologists). These positions are primarily concerned with research, conservation, and management of wildlife; the control of wildlife; or determination, establishment, and application of the biological facts, principles, methods, techniques, and procedures necessary for the conservation, management, and control of wildlife.
• Implements natural resource management projects following established procedures. Collects and organizes field data, ensuring quality control of data or collected samples. Provides assessment and classification of data.
• Assists in the preparation of reports, plans, and guidelines related to resource management projects. Draft project reports may include literature research, description of methods, preparation of graphs and charts, and summary of findings.
• Provides logistical support for resource management projects as well as advice, assistance, and training to students, volunteers or lower graded technicians.
• Uses a variety of computer programs to compile, reduce, store, retrieve, analyze, and report data and other resource management information. Uses a wide variety of specialized equipment to carry out resource management projects.

PHYSICAL DEMANDS: The work requires regular physical exertion such as walking or climbing over wet, rough, uneven and/or rocky surfaces; bending, crouching, stooping, or reaching to observe, collect and/or record field data; or in some situations the work may require physical exertion to handle wild animals, prepare soil for planting, camp overnight in backcountry locations, to scuba dive or operate a boat (varies by location). Heavy items, such as equipment packs weighing up to 50 pounds, must be lifted and carried on a regular basis. May be required to hike several miles in a day.

WORK ENVIRONMENT: The work is performed in an office, laboratory, and in a field environment. The work performed in the field involves regular and recurring exposure to extreme weather conditions and terrain, poisonous plants, biting insects and wild animals. Some positions require the use of chemicals (for example, pesticides/herbicides to control invasive plants or chemical treatments for invasive aquatic species). The employee is required to follow all safety procedures based on the task being carried out which may require use protective clothing/gear such as gowns, coats, boots, goggles, gloves, etc.

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· You will perform work as a certified Emergency Medical Technician- Paramedic within the Division of Resource and Visitor Protection, operating independently to make patient care decisions.
· Respond to medical emergencies involving injured and ill persons, ranging from minor medical to life threatening emergencies in an out of hospital/field setting.
· Provide basic and advanced life support measures including I.V. therapy, drug therapy, Advanced Cardiac Life Support (ACLS), and advanced airway management in an out of hospital/field setting.
· Assist and mentor other park staff (AEMTs, EMTs, First Responders) in providing emergency medical services in the park.
· Operate and maintain the district's ambulance and related equipment.
· Cooperate with all EMS providers, including clinic staff, to provide medical care. Communicate with medical control to receive medical orders on patients.
· Assist in EMS training of park personnel at EMT refresher courses, EMS Endorsement, ambulance orientation, CPR, and other opportunities.
· Review park EMS run reports and assist with the parkwide quality assurance program.
· Provide assistance and input to the park EMS Coordinator on a variety of EMS issues.
· Operate Federal government vehicles.
· Complete all required medical forms and reports.
· May perform search and rescue, Wildland and Structural Fire, visitor assistance, and resource management work.

This job opportunity announcement will be used to fill one or more additional selections at anytime without notification.

Not all locations listed will be filling positions. Eligibility and qualifications will be verified if there is a vacancy for the location and grade for which you applied.

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Major Duties: Performs new trail construction and maintenance including sustainable trail design, general trail maintenance practices, masonry, and log carpentry work. Work also includes moving a variety of materials (stone, logs, fill, etc.) to work sites, maintaining and (re)constructing trail tread, hauling materials, rehabilitating project sites, cleaning drainages, installing signs, transplanting vegetation, and brushing trail segments.
Work on park-wide trail construction and maintenance projects. Projects include foot trails in wilderness, front country paths, footbridge construction and maintenance, re-vegetation work, and general maintenance and cleaning tasks. Recognize and report future and existing maintenance problems such as erosion control and drainage pattern issues.
May lead (train) Youth Conservation Corps (YCC) employees, volunteers and conservation crews in new trail construction or maintenance projects in the front and back country. Will frequently lift and carry objects weighing over 100 lbs. Incumbent frequently hikes up to 20 miles daily. Work is performed in both front country and backcountry locations and may require living and working out of wilderness camps.

Physical Effort: Heavy physical effort is required in bending, lifting, and using hand and power tools in trail work. Examples of typical strenuous activity include:--Frequently lifts and carries objects weighing over 100 pounds, must carry and roll rocks and logs, move rocks of several tons with rock bars, use hammers to crush or shape rock, and use shovel extensively.--Frequently hikes up to 20 miles daily and must be able to do so while carrying a backpack, power and/or hand tools.

Working Conditions: Incumbent must have the ability to live and work effectively in backcountry areas in close contact with small numbers of people for extended periods of time. Incumbent must live and work out-of-doors on projects in various terrain up to 13,000 feet elevation in all extremes of adverse weather conditions. Trail work is dusty, and hazardous conditions may exist when moving rocks and logs, working in and around rockslide areas, working around stock, working around explosives, falling and bucking trees, and working around machinery.

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This position works under a Trails Maintenance Leader or other higher-graded employees. The incumbent primarily assists in maintenance and construction of graded and paved trails, trail drainage, trail bridges, and guard rails. Assists in the installation, repair and replacement of water diversion bars, cribbing, and retainer walls. Removes windfalls, rockslides, surface outcroppings, and debris from trails. Builds up tread surfaces in eroded areas. Installs stepping-stones or bridges at creek crossings. Safely and effectively uses hand and power tools required for the job and has the ability to maintain these tools properly. May perform work on roads, trail signs, parking lots, boundary fences, corral repair, and construction.

Physical Effort: Heavy physical exertion is frequently required in bending, lifting, and using hand and power tools in trail work. Examples of typical strenuous activity include frequently lifting and carrying objects weighing up to 100 pounds, carrying and rolling rocks and logs, moving rocks of several tons with rock bars, using hammers to crush or shape rock, and using shovels extensively; frequently walks up to 20 miles daily; and must not have potential emergency-medical problems that could complicate work in remote areas forextended periods of time.

Working Conditions: Incumbent must have the ability to live and work effectively in isolated backcountry areas in close contact with small numbers of people. Incumbent must live and work out-of-doors on projects including in mountainous terrain up to 14,000 feet in elevation in all extremes of weather. Trail work is dusty and hazardous conditions may exist when moving rock, working in and around rockslide areas, working around explosives, falling and bucking trees, and working around machinery.

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This position works under a Trails Maintenance Leader or other higher-graded employees. The incumbent primarily assists in maintenance and construction of graded and paved trails, trail drainage, trail bridges, and guard rails. Assists in the installation, repair and replacement of water diversion bars, cribbing, and retainer walls. Removes windfalls, rockslides, surface outcroppings, and debris from trails. Builds up tread surfaces in eroded areas. Installs steppingstones or bridges at creek crossings. Safely and effectively uses hand power tools required for the job and has the ability to maintain these tools properly. May perform work on roads, trail signs, parking lots, boundary fences, corral repair, and construction.

Physical Effort: Heavy physical exertion is frequently required in bending, lifting, and using hand and power tools in trail work. Examples of typical strenuous activity include frequently lifting and carrying objects weighing up to 100 pounds, carrying and rolling rocks and logs, moving rocks of several tons with rock bars, using hammers to crush or shape rock, and using shovels extensively; frequently walks up to 20 miles daily; and must not have potential emergency-medical problems that could complicate work in remote areas forextended periods of time.

Working Conditions: Incumbent must have the ability to live and work effectively in isolated backcountry areas in close contact with small numbers of people. Incumbent must live and work out-of-doors on projects including in mountainous terrain up to 14,000 feet in elevation in all extremes of weather. Trail work is dusty and hazardous conditions may exist when moving rock, working in and around rockslide areas, working around explosives, falling and bucking trees, and working around machinery.

• Provides clinical health outcomes quality measures; evaluates clinical case reviews for adequacy of care, compliance with clinical and regulatory guidelines, overpayment
• Develops policy guidance for nursing and medical care reviews conducted by state or Federal health facility surveyors.
• Introduces professional staff and other department heads to data findings, which may suggest improving patient care, safety and quality health care.
• Serves as a lead person in directing, supporting, and providing advice, oversight and development of technical data, statistics, suggestions and other information useful to higher level managers.
• Communicates and strategizes with leadership, medical and non-medical staff to identify process and outcome improvement opportunities to prevent monetary loss of CSM reimbursements on the CMS penalties for compliance with non-compliance of numerous reporting requirements.
• Provides on going nursing and clinical education to provider.
• Analyzes and evaluates healthcare delivery systems and operations of a health care, health regulatory or human services or related program within the HHS organization.
• Provides comprehensive nursing care to patients, when needed, during emergencies or crisis utilizing the nursing process.
• Performs the full range of patient care duties and assesses medical legal implication for performing practice and activities related to age-appropriate care.
• Set up monitors, maintains and interprets data from electronic and other medical equipment such as 12-lead EKG, cardiac defibrillator, IV infusion pumps and respiratory nebulizers, etc.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

Acts as a Nurse Improvement Specialist for assigned unit. Teaches and serves as a resourceful person for inpatient nursing staff to conduct active panel management. Works with the Service Unit Performance Improvement Specialist to ensure compliance with Joint Commission and CMS standards. Interacts and collaborates with members of the multidisciplinary health care team and clinical improvement teams on an ongoing basis and participate for clinical decision making process, to optimized the roles of each care team members and to develop methods to monitor performance of nursing staff in their team roles and communicates performance of team members to supervisors of each unit. Provides performance improvement expertise and guidance to inpatient improvement teams to ensure that improvement teams utilize the model of improvement in alignment with service unit mission and goal that allows ideas of change, measures of success, action plans, and tests of change to spread improvements. Performs a full range of patient care duties and assesses medical legal implications for performing practice and activities to age-appropriate care. Maintains clinical competence and expertise in specialty area; provides skilled and comprehensive nursing care to patients, who because of the extensiveness and complexity of their condition, require frequent adaptation of the unusual nursing procedures; closely observes patient for conditions which may require emergency measures; exercises sound judgement in interpreting observations to the provider and initiating emergency measures. Participates in advance cardiac, trauma, pediatric and neonatal advance life support.

THIS POSITION IS BEING RE-ADVERTISED TO SOLICIT ADDITIONAL APPLICATIONS. APPLICANTS WHO APPLIED PREVIOUSLY NEED NOT REAPPLY UNLESS SUBMITTING UPDATED AND/OR MISSING INFORMATION.