Total 20 Customer Service job vacancies in Bournemouth, Dorset

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Night Support Worker - Boveridge College Location: Cranborne, Dorset
Hourly rate: £11.72 - £12.78 + £25 per night shift worked
Annual Salary: £26,663.00 - £29,074.50
Contract: permanent, full-time
Hours: 7.45pm-8.15am- 4 on 4 off shifts- average of 43.75 hours per week.About Us: At our Aurora Boveridge College, we support young people between the ages of 16 and 25 who have additional social, emotional, autism and mental health needs. We’re currently looking for a number of Life Preparation & Transition Night Support Workers to assist our students in their homes (on-site) (no personal care responsibilities). Come and join our exciting team and make a difference. The role: As a Night support worker, you will play an important role in our young people’s lives, preparing them for adult life and facilitating their transition into further education, training, or employment. Following a handover from our day team, you’ll support our students with their evening routine. You will mentor and support our young people in their evening activities, sports, or hobbies both on and off site and ensure they settle for night. This will be with the use of verbal and visual prompting dependent on the need of the young person. You’ll also provide a key liaison point for parents and carers and ensure all health/medical needs are looked after throughout the night. You will be the listening ear and emotional support for young people to talk to after a busy day. The key to this role will be your ability to participate and to motivate whilst ensuring our students develop their own independent living skills. Duties will vary, you must expect to diversify and lend a hand wherever is required. Please see the attachments for our full job description:
Skills and Qualifications: Successful candidates are likely to demonstrate (no experience needed – we’ll fund all your training): Willingness to participate, be positive and creative in meeting our young person’s needs Able to support and develop independence skills such as budgeting, cooking, housekeeping as well as accessing the wider community Ability to prompt / encourage in a positive manner whilst providing social/emotional behavioural support Ability to show a strong understanding of what “good care” looks like and how to put the young person’s needs first, whilst empowering them to be independent Due to our rural location access to transport and a drivers licence is essential Given the age of our students all applicants must be 21 and over
Benefits and Additional Information Full training with the opportunity to study the Level 3 diploma in Health and Social Care (funded by us!) and CPD pathway for progressing The little perks of appreciation, chocolates, food, tea & coffee pods, Christmas hampers etc Well-being checks with our Mental first aiders & Well being Champions Full management support Life assurance Enhanced pension scheme (from October) Perkbox - offering high street discounts Employee assistance programme Car lease scheme Fully funded training and qualifications Bike to work scheme Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many more. If you are interested in this role then please apply on-line and complete our application form.Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

• Job Title: Showroom Receptionist
• Location: Dorchester
• Pay Rate: £12.00 p/h
• Hours: Monday to Friday 8:30am -5pm
• Start date: ASAP

Our client is looking for a reliable and presentable Receptionist to join our clients busy automotive showroom based in Dorchester. The successful candidate will be required to answer incoming calls/emails, take messages and meet and greet customers with a smile.

To Note

• Admin experience is preferred but not required
• Must be hardworking and reliable
• Flexible work
• No interview required

Please note this role has the opportunity to go permenant.

If you are interested please click 'APPLY NOW' and a consultant will be in contact.

If interested please click apply now!

Salary: Grade 8, Point 12: ACTUAL: £22,139 per annum Contract: Permanent, 35.25 hours per week (35 hours, 15 minutes), 39 weeks per year (term time plus inset days)
About the roleWe are looking for a Pastoral Support Officer to join our team. The successful candidate will oversee and manage the behaviour of students within the school. You will be responsible for implementing strategies and interventions to support students in developing positive behaviours and attitudes towards learning. Additionally, you will work closely with teachers and parents to create a supportive and inclusive learning environment for all students. The ability to drive (and access to car) is essential for this role as there may be requirements in which you may need to travel.
Safeguarding Information:SAST will conduct online searches of shortlisted candidates. In line with KCSIE guidance, this will be part of safer recruitment checks, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not be on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern. Safeguarding responsibilities associated with this role may include engagement in regulatory activity, such as administering first aid or supporting an upset child. It will have contact with young people on a day-to-day basis. SAST is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will have to meet the person specification and the post is subject to safeguarding checks, including an enhanced DBS check and Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. SAST recognises the benefit of having a diverse workforce and is committed to building a workforce which reflects diversity from the communities it serves. SAST values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment and at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010 SAST welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. This role is UK- based and your right to work will need to be established as part of the appointment process.

To support the consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary. Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.Photocopying and general filing to include correspondence, results in hospital notes when required. Be responsible for out-going post, meeting afternoon deadline assisting post workers when required. To deal with telephone queries in an appropriate manner as instructed by the consultant secretary. To ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies. To understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Magna Care Centre, Arrowsmith Road, Wimborne, BH21 3BQ
• 69 bedded Care and Nursing Home
• Carehome.co.uk Review Score 9.8
• CQC Score Good

About the role

• Activities Coordinator
• Full-time 36 hours working alternate weekends
• £11.80 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

The key ingredients to being a successful Wellbeing Coordinator is the interpersonal and preparation abilities that will ensure every resident is making the most of every day, delivering activities and ideas that bring out the best in those we passionately care about.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Outreach Support Worker - Bournemouth, Christchurch & Poole

Full & Part-Time Positions available

£12.52 per hour + mileage allowance of 45p per mile.

Are you a people person? Do you enjoy helping people and making a difference to their life? Dimensions are seeking Outreach Support Workers to join the team working across Bournemouth, Christchurch & Poole.

Our Outreach Support Workers make a significant difference to the lives of the people we support. By spending anything from an hour to a few hours with them, we ensure that the people we support live independent lives in their own homes. The types of activities that Outreach Support Workers may support with include:

- Providing companionship

- Helping with correspondence

- Assisting with finances

- Trips to the supermarket or other shops

- Helping with tasks around the house

- Providing parenting support

As this role involves visiting people across the Bournemouth, Christchurch & Poole region we require all Outreach Support Workers to be drivers with access to their own car.

The hours of work for this position are generally between 8am and 6pm but we may occasionally need Outreach Support Workers to work later if any of the people we support needs support for a specific later event.

Dimensions are happy to offer a payrate of £12.52 per hour for this role (we also pay a mileage allowance of 45p per mile for journeys made during your working day).

Benefits for Support Workers choosing to work with Dimensions include:

- We offer 30 days annual leave pro rata with the option to buy and sell leave

- If you refer a friend to us and if they're successfully employed, you'll receive a £200 bonus

- We offer paid training and options to further develop your career through funded accredited courses

- Bike to Work scheme and discounts on meals, shopping, entertainment, gym membership and mobile phone tariffs

- We're a values-driven organisation that puts people with learning disabilities and their families at the heart of everything we do

- We care about our colleagues and are passionate about our comprehensive well-being strategy and staff listening network

- Dimensions are proud to be one of very few social care organisations that have been recognised by the Great Places to Work programme in 2019, 2020, 2021 & 2022

Other important information:

- Applications are reviewed upon receipt and interviews will take place until the positions are filled

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions

- We welcome applications from everyone with the right to work in the UK and value diversity in our workforce

- As disability confident leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150 if you require adjustments

- British Sign Language (BSL) translated videos are available for all of our recruitment communications

Proud member of the Disability Confident employer scheme

We are pleased to announce we have an exciting opportunity here at Potens for support worker. Join us to build and grow a new OFSTED registered children’s service in Weymouth.
Closing date: 05/12/2024
What we’ll give you:
We will ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• £12.10 per hour.
• Full time 40 hours per week.
• Shifts will include 8am–3pm, 3pm–9pm and sleep ins will be required.
• An extra day paid holiday for your Birthday.
• Contributory pension scheme.
• Confidential, supportive Employee Assistance Programme, accessible 24/7.
• Paid comprehensive learning and development opportunities so we can invest in your future – including internal leadership competency sessions and recognised qualifications (level 2 to level 5 NVQ in Health & Social Care).
• New to care? You can complete your care certificate with us.
• Access to attractive and exclusive employee benefits including savings on shopping, leisure, and household expenses.
• A generous referral scheme.
What you’ll be doing:
• Supporting one child.
• You will be supporting with daily tasks, engaging in learning and taking part in activities and interests.
• You will be supporting with personal care.
• You will be cooking, cleaning and supporting with everyday tasks.
• Shifts will include 8am–3pm and 3pm–9pm. Sleep ins and weekend working will be required.
Who you are:
• Experience of working in children’s residential home is preferred.
• You are enthusiastic, compassionate and love working with children.
• You are motivated, flexible and have a ‘can do’ attitude.
Who we are:
We are a national provider of health, social and education services with over 30 years’ experience. Our employees are the driving force behind the fantastic care and support being delivered to hundreds of adults and children across the UK. Our teams are purposeful, positive, and progressive. They work hard to empower the people we support to have a voice, achieve their goals, and change their lives. We are always looking for committed, pro-active and passionate people to join us and create even more opportunities for the people we support. Join our team and have the satisfaction of knowing you’ve changed someone’s life and, in return for your hard work and passion we can give you real meaning and purpose in your work.
Safeguarding
Potens is committed to safeguarding and promotes the welfare of the people we support throughout our facilities. All applicants will be subject to robust pre-employment checks prior to appointment; including but not exhaustive; enhanced DBS, and a minimum of two satisfactory references. Our checks will be service and role specific and can be discussed pre application if required. To view our policy on recruitment of ex-offenders please see full details Potens-Recruitment-Ex-Offenders-Policy.doc (live.com)
Diversity
We champion diversity, and we understand the importance of our teams representing the communities and people we support. Here at Potens, you’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live independently, healthier, happier lives and doing our part to make a better working environment where all feel welcome and supported.

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Lyme Bay Holidays, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Lyme Regis teams!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our standout company benefits!

• Paying a salary of £22,308 per annum / 37.5 hours per week / Monday to Saturday 9am-5.30pm (with a day off in the week).
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!

Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:

• Responding to any holidaymaker and owner issues through multiple communication channels within agreed service level targets.
• Primary and direct contact for owners of local brand and support to other brands as required
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Owner retention through creating advocacy and maintaining effective communication
• Working collaboratively with colleagues in Property Services, Quality and Revenue management to identify resolution to owner queries or complaints
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential.
Any other duties are within the scope, spirit and purpose of the job as requested by your line manager.:

Skills and Qualifications
We are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:

• Previous experience in a customer service or customer relations related role
• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.
• Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and • on phones.
• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Who we are
We have over 40 years’ experience providing unforgettable holidays in Lyme Bay and the surrounding areas. Excellent customer service is at the heart of our mission, our local Lyme Regis based team are always on hand to help, offering a friendly personal service to our guests and property owners.

Proud member of the Disability Confident employer scheme

About the Role
Are you a natural at building rapport? Have a talent for problem-solving? or eager to try a new career within a leading name in holiday industry...

Dream Cottages, part of the Sykes Holiday Cottages family, have the exciting opportunity for an Owner Experience Executive to join our bustling Weymouth team!

In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our fantastic company benefits!

• Paying a salary of £22,308 per annum / 37.5 hours per week / Monday to Saturday 9am-5.30pm (with a day off in the week).
• Plus access to our annual STIP scheme up to 10% of your salary
• 33 days annual leave including bank holidays
• Plus an additional day off for your Birthday
• Plus an additional two volunteering days per year
• Enhanced maternity and paternity policy
• Inclusive and supportive work environment
• Employee discounts and benefits with your wellbeing at the centre
• Opportunities for career progression, personal development and opportunities to be recognised
• Comprehensive training and development programs to set you up for success
• Study support for additional qualifications, courses and accreditations
• Numerous dedicated wellbeing initiatives and access to 24/7 mental health support

Joining us as a key player during our busy booking season you will ensure we deliver a exceptional experience to our holidaymakers, all the while instilling trust and efficiency along the way!

Responding to our Guests on a diverse range of issues, you will man multiple communication channels to ensure quick resolve between Guests and Owners, and ensuring the perfect holiday experience for all parties.

Showcasing your talent in problem-solving and rapport building, this is the perfect opportunity for those looking to make a real difference for our Owners, whilst contributing to creating unforgettable holiday experiences or our Customers!


Your Responsibilities
Reporting into Owner Experience Team Manager, a typical day will see you:

• Responding to any holidaymaker and owner issues through multiple communication channels within agreed service level targets.
• Ensuring issues are brought to a resolution that satisfies both our holidaymakers and our owners.
• Maintaining thorough and detailed written records of all issues, whether that be on the booking profile or the owner profile.
• Proactively monitoring and working with owners to improve property performance.
• Escalating any urgent/ high-priority issues where appropriate to senior leadership.
• Providing support to owners to help them ensure that their property is compliant with health and safety regulation.
• Responding to guest feedback and working with owners to ensure our NPS continues to grow.
• Covering Out of Hours emergency phone on a Rota basis, as such requires travel, so own car and driver is essential.

Any other duties are within the scope, spirit and purpose of the job as requested by your line manager.

Skills and Qualifications
We are seeking passionate problem solvers, team players and enthusiastic individuals with excellent communication skills to add to the fantastic culture of our team.

Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!

All we ask if you have the following:

• Excellent attention to detail.
• Outstanding communication skills, both written and verbal.
• Strong interpersonal skills and experience of working in a team.
• Strong negotiation skills.
• Computer literate, specifically in MS office.
• Able to work under own initiative.
• Able to work to tight deadlines.

Although standouts will also have:
• Experience working in the travel & tourism, holiday letting or hospitality sector.
• Previous experience working in a customer facing environment, both in person and on phones.
• Strong MS excel skills.
• Knowledge of the local area.

If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

Who we are
Dream Cottages are Dorset's leading local holiday cottage provider. With a portfolio of over 400 self-catering cottages, from coastal retreats to country hideaways, we believe that each and every one of our guests should be given the opportunity to experience the South West in all of its glory. Whether you're looking to explore the Jurassic Coast, or enjoy the tranquillity of seaside towns such as Weymouth, a Dorset holiday cottage is perfect for both couples and families of any size!

Proud member of the Disability Confident employer scheme

Location: Christchurch

The Role:

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.

Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care.

As a Care Coordinator you'll be responsible for:

• Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
• Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
• Completing direct observations and supervisions for your care teams within the correct timescales.
• Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
• Reassessing customers to ensure care plans are reflective of customer's needs and condition.
• Actively seeking new business opportunities and supporting the commercial growth of the branch.
• Ensuring that the highest levels of customer service are always provided.

About You

To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.

What's in it for you?

At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Fulfilling lives is at the heart of everything we do. To be part of this award-winning care provider join Care UK as a Host.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

The role


Enhancing the dining experience of our residents
Encouraging social interaction between residents
Providing great customer service.
Ensure the dining room is set up prior to all mealtimes
Monitor appropriate checklists in support of dining area cleanliness
Asist in keeping the Bistro area replenished
Assist with special events held within the home


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About you


Level 2 in Food Hygiene (or willingness to undertake the qualification within 12 weeks)
Experience in catering services (waiting/serving) is beneficial, but not essential
Excellent organisational skills
Effective written and verbal communication skills
Good judgment, problem solving and decision-making skills
Ability to work flexible hours to meet the business needs
Effective time keeping and time management


We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.