Total 15 Director/C-Level Customer Service job vacancies in Birmingham, West Midlands, B755SH

About us
Our client is a respected not-for-profit organisation committed to delivering high-quality early childhood education, childcare, therapy services, and family support. With over 700 staff across Sydney, regional NSW, and the ACT, they focus on promoting children's wellbeing, learning, and development in inclusive environments.
They are currently looking for a Centre Director to join a team that values partnerships with families to support each child's unique needs, ensuring a safe, supportive, and thriving environment for all.
Benefits

Competitive salary up to $100k superannuation
Discounted childcare fees and priority placement
Generous leave entitlements, paid meal breaks, and paid study leave

Key Responsibilities include:

Lead the centre with a focus on compliance with legislation, while fostering professional relationships with children, families, and sector partners.
Oversee daily operations, including staff rosters, supervision, and resource management, to


... Click here to view more detail / apply for Children Centre Director

Our Local Authority client based in West Yorkshire is currently recruiting for an Interim Director of their Environmental Services Team asap.

This is a full time, ongoing temporary contract for at least 6 months offering hybrid working and a day rate of between £475 - £550 per day Umbrella LTD (£375 - £430 PAYE)

The purpose of the role is to lead all waste related services and contracts, fleet management and transport operations, countryside management and the maintenance of the councils street scene.

The ares include:

• Domestic and Commercial Waste Operations
• Strategic Waste (Waste PFI Contract Lead)
• Street Cleansing
• Public Rights of Way
• Highways Infrastructure
• Transport Services Fleet Maintenance and Management as well as Passenger Transport
• Grounds maintenance and countryside management.
• Flood risk management

Responsibilities:

• Supporting, developing, promoting and maintaining constructive multi-agency working to ensure the Council can deliver its priorities, overall aims and objectives ensuring the delivery of high quality services that focus on the needs of local people.

Requirements:

• Knowledge of Waste collection, recycling and disposal
• Understanding of how to deliver operational services with the lowest environmental impact.
• Excellent understanding of both contract and relationship management including negotiating
• Proven track record of successful leadership.
• Significant experience of Environmental legislation and in a field related to Environment based services including specifically waste management.

If interested of require any additional information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment/Relocation Incentive (Sign-on Bonus): Authorized
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

The WPB VA Medical Center has a designated role in the Geriatrics and Extended Care Service that serves as the Attending Physician and Medical Director of the Community Living Center (CLC). The incumbent provides clinical and administrative oversight of the CLC. They will also be a teaching faculty member in our Geriatrics Fellowship program. They will have the following duties and responsibilities:

• Serves as a resource to senior management and other clinical and administrative leaders on issues impacting the delivery of care for Veteran's who use the Geriatrics Department services.
• Plans, develops, and maintains a comprehensive program to ensure compliance with Veterans Health Administration (VHA) Guidelines and Directives and other relevant standards.
• Directs and coordinates medical care and participates in the resident care management system.
• Assists with identification, evaluation and resolution of medical and clinical concerns and issues that:
  (a) Affect resident care, medical care, or quality of life; or
  (b) Are related to the provision of services by physicians and other licensed health care providers.
• Participates in educational activities related to the delivery of services to Community Living Center residents and promotes and supports appropriate continuing education programs for other staff members.
• Coordinates medical provider assignments and coverage in the department in collaboration with the Chief of Geriatrics and Extended Care.
• Assures that medical providers and other staff members provide resident care services within established clinical privileges, scope of practice, competencies and qualifications.

Work Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m.
(Note: Work schedules are determined and approved by the supervisor. The incumbent may be required to work various shifts on a permanent or temporary basis based on facility/patient care needs).

Starting at $251,539 Per Year (VM 00)

You can find the detailed job description and main responsibilities in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application

Our client based in Birmingham is currently recruiting for an Associate Director to join their team as soon as possible.

This is a full time, permanent role offering up to £75,000 per year + Package.

The main responsibilities of the role are to lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances.

To lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances. Work with the Lead for the Quantity Surveying Team in the Midlands to ensure delivery of the Midlands Business Plan objectives.

To provide consultancy services across a range of projects delivered by Identity Consult and be responsible for all aspects of service delivery from inception to completion. Support the North West Senior Director with planning and supporting of daily activities within the department. Management of team members to include training and mentoring and participating in business development functions.

Requirements:

• BSc or equivalent is essential in a construction related discipline
• Chartered with the RICS or equivalent
• Successful business record and excellent managerial performance
• A candidate not possessing the qualifications listed above but with a substantial and clearly established track record of success in a relevant field may also be considered

If interested please feel free to get in touch 0n 01772 208967 or via email at james.glover@servicecare.org.uk

Job Description

Hospice Director

Salary: £68,000 - £75,000

Are you a compassionate and driven leader with a passion for delivering excellence in palliative care? Do you have experience managing large healthcare operations with a focus on achieving positive outcomes? We are looking for a Hospice Director to join our client's team and lead the delivery of exceptional care for patients and their families.

What We're Looking For:

• Nursing qualification, with a valid UK NMC Pin

• Proven experience in managing large healthcare operations, with a track record of delivering excellence and positive outcomes.
• Strong experience within a hospice setting and in-depth knowledge of palliative care.
• Leadership skills with the ability to inspire and energise teams, ensuring the highest level of care is delivered.
• Strategic thinker with the ability to manage budgets, resources, and operational processes.
• Positive energy, a passion for the work we do, and a deep commitment to compassionate, patient-centred care.

Benefits:

• Company pension scheme
• Comprehensive induction programme
• Sick pay
• Enhances maternity and paternity leave
• Annual leave that increases with service

Key Responsibilities:

• Lead the overall management and operations of the hospice, ensuring the highest standards of care and compliance.
• Oversee the delivery of palliative care services, ensuring patients receive compassionate, patient-centred care that aligns with organisation's core values.
• Drive operational excellence by managing staff, resources, and budgets effectively, with a focus on delivering positive clinical and financial outcomes.
• Foster a positive and collaborative environment, inspiring and supporting staff to meet the needs of patients, families, and the broader community.
• Build relationships with healthcare partners, regulatory bodies, and the community to further develop the hospice's reach and impact.
• Ensure compliance with all regulatory and quality standards within the hospice sector, maintaining accreditation and licenses.

If you are a visionary leader with a heart for making a difference in people's lives during their most vulnerable moments, we would love to hear from you.

Reference: WILL80017/MW

INDNUR

Associate Director

Permanent Role £65k to £75k

Birmingham

About the role

To lead the Project Management Team in the Midlands. This includes managing the team, resource allocation, Clients and finances.

Work with the Lead for the Quantity Surveying Team in the Midlands to ensure delivery of the Midlands Business Plan objectives.

To provide consultancy services across a range of projects delivered by client and be responsible for all aspects of service delivery from inception to completion. Support the North-West Senior Director with planning and supporting of daily activities within the department. Management of team members to include training and mentoring and participating in business development functions.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.

Children Services | WA - Other


Closing date: 12/10/



Our quest
Hello. Were The Y WA, 
Were that local (Not-For-Profit) Early Learning Centre located on Claughton Way , Glen Iris (Perth, WA). Were all about inspiring and nurturing children to become independent little butterflies. And guess what? Youre a big part of how we make this happen.
You could be our new Assistant Director excited to work your magic and act as the centre 2IC based in Bunbury (Perth, WA). But lets cut to the chase. Why join The Y? Check out our awesome perks below.
Your groovy perks:                                                                                   

... Click here to view more detail / apply for Assistant Director ? Bunbury Early Learning Centre

We are seeking an experienced and dynamic Director of Regional Sales & CS to lead and grow our sales efforts and maintain CS in the European market for our Real Money Games portfolio.

What You'll Do

Sales Strategy Development and Execution:

Develop and implement effective sales strategies to achieve and exceed revenue targets in the European market.
Conduct market research to identify trends, customer needs, and competitive landscape to inform strategic planning.
Collaborate with the new sales team to enable the conversion of sales initiatives and leads to actual signed agreements.

Customer Relationship Management [CS]:

Build and maintain strong relationships with key customers, partners, and stakeholders in the gaming sector.
Serve as the main point of contact for clients, addressing their needs and ensuring high levels of customer satisfaction.
Develop and deliver compelling sales presentations and proposals to prospective clients.

Business Development:

Identify and pursue new business opportunities to expand
... Click here to view more detail / apply for Regional Sales & customer Success, Director

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Director of Finance & Support Services
Apply now Job no: 568030 Work type: Full time Location: Dudley Private Hospital, Ramsay Surgical Centre Orange Categories: Management, Accounting/Payroll/Finance

The Opportunity
We're thrilled to present an exceptional permanent full-time opportunity for a strategic, dynamic, and leadership-oriented Director of Finance to join the executive team at Dudley Private and Ramsay Surgical Centre in Orange. Reporting directly to the CEO, this role will be instrumental in overseeing the financial management and performance of the hospital, with additional support provided to our surgical centre. While supported by an on-site finance assistant and an off-site Finance Service Centre handling transactional accounting, the responsibility for ensuring financial accuracy and integrity lies with this position. Join us and play a pivotal role in one of the region's largest employers, all while enjoying the vibrant

... Click here to view more detail / apply for Director of Finance & Support Services

At OFG, we work smarter, so you can spend more time doing the things you love!

How would you like to be paid for 5 days but only work 4?*

Job Title: Regional Director

Location: South West Region

Salary: Up to £95,000 per annum plus £4500 car allowance

About the Role

Acorn Education are looking for a Regional Director. As Regional Director you will be accountable for a portfolio of schools within the division, alongside other Regional Directors supporting our leading services across the UK.

This role has significant strategic and operational responsibility and is charged with ensuring that schools deliver all elements of performance as specified in the individual development plan, budget and group-wide expectations. This role includes the maintenance and improvement of quality, staff retention and well-being, financial performance, sustainability, and growth.

You will lead change initiatives, raise standards and work within a multisite environment to ensure we continue to deliver excellent outcomes for our pupils.

Who we are looking for?

As a results driven, committed professional, you will be able to demonstrate significant improvement in delivering services in your sector. You will have the ability to motivate and develop colleagues, sometimes remotely, to ensure you create stable and supported teams where members feel engaged and confident in their roles. You will be able to demonstrate strong performance management capabilities that will enable the delivery of our group strategy, as well as have experience in managing budgets and achieving financial targets. You must have a sense of energy, pace, purpose and commitment.

You will have extensive experience in a senior, strategic management role. A solid understanding of regulated environments is desirable, but not essential, and you must have demonstrated success in a regional/multisite role. You will be commercially aware and able to demonstrate the ability to grow the business.

About the Group

Why Join Acorn Education?

Your wellbeing is very important to us, and we know that being able to choose the benefits that suit you and your family will support your wellbeing.

VISTA is our flexible benefits platform which lets you tailor your benefits package.

When your circumstances change…no problem. You can flex, trade and add to your benefits package to suit your circumstances.

Holidays start at 25 days per annum plus bank holidays on top, with options to buy an additional 5 days
Critical illness cover and life assurance options
Company Pension with options to increase your contributions
Private medical and dental Insurance
100’s of discount options valid in the UK and abroad
Eco-Car Scheme
“Your Wellbeing Matters"- access to a wide range of first-class mental health support services and physical health checks
Career development opportunities
Professional support networks and groups
* 4 Day working week - ‘rest-day’ could be any day Mon-Fri (agreed with Manager)
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

04/29/2024

Address:

33 Dundas Street West

Customer Solutions

We are looking for a Director of Product Management to lead our multi-year Customer Identity Access Management (CIAM) modernization program. As one of BMO’s top transformational priorities, the Director will be accountable for delivering the outcomes that will lead to a unified and enhanced customer experience across P&BB and the Enterprise.

The Director is responsible for establishing the broad vision, strategy and guiding the implementation set out in the modernization roadmap. The Director will work across functions, bringing together stakeholders to integrate technology across multiple channels, business groups, geographies and customer segments and ensure alignment with business goals. The Director will provide product, process, and technical expertise, including:

• CIAM concepts, including the ‘next generation’ of solutions
• Authentication and authorization
• Security standards (e.g., oAuth)
• Digital fraud prevention
• Business strategy
• Technical delivery concepts, including Agile and Kanban

The ideal candidate must demonstrate an ownership mentality, intellectual curiosity, a strong desire for continuous improvement, and a passion for empowering and leading others,

• Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.
• Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.
• Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.
• Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.
• Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.
• Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.
• Identifies and analyzes market trends to update and improve product usability
• Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
• Influences how teams/groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by implementing appropriate changes.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Product Management and Development.
• Technology Business Requirements. Definition, Analysis and Mapping.
• Marketing Analysis.
• Creative thinking.
• Process Improvement and optimization.
• Business Strategy.
• Research and information synthesis.
• Business Operations.
• Financial & Risk Management.
• Learning Agility.
• Customer centricity.
• Complex Problem Solving.
• Verbal & written communication skills.
• Analytical and problem solving skills.
• Influence skills.
• Collaboration & team skills; with a focus on cross-group collaboration.
• Able to manage ambiguity.
• Data driven decision making.

• Typically 9+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation

 

$113,900.00 - $211,800.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

We are seeking an enthusiastic and highly organised individual to join Solihull Council as a Personal Assistant to the Assistant Director. In this role, you will play a crucial part in providing professional, effective, and efficient secretarial support to the Assistant Director and the broader team. This will initially be a 3 month contract with the potential of this being extended.

Pay: £15.70 Per Hour

Location: Solihull - Hybrid working - 3 days in the office required

Hours: Full time 37 hours per week, Mon-Fri

Duties:

• To help the Assistant Director manage output, work-flow and deadlines


• Ensuring the Assistant Director is prepared for meetings and has everything needed to be in the right place at the right time. The focus being on a paperless approach to meetings where appropriate


• Screening telephone calls, enquiries, requests and complaints, and handling them when appropriate

Essential Criteria:

• Relevant experience in a Personal Assistant or secretarial role within a large organisation.


• Experience of liaising and dealing with a range of stakeholders


• Sound knowledge of office systems and administrative processes


• Experience of facilitating meeting and taking notes

Working with Kat at Service Care Solutions comes with many benefits, including:

• A dedicated consultant to support you throughout your progress


• Excellent rates of pay


• Payroll service twice a week

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Proud member of the Disability Confident employer scheme

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.