Deputy Manager Clinical

Are you an organised, methodical nurse who is passionate about delivering positive change? At Care UK you can build a fast-moving nursing career whilst helping our residents fulfil their lives. This is a great opportunity for a passionate and hands on nurse to join the home as a clinical deputy manager.

The ideal colleague will be a personable and hands on nurse who is passionate about delivering best practice and be someone who is looking to join a hardworking and friendly team. At you can expect the best quality care combined with a warm welcome from the team.

What you’ll do

Supporting and deputising for the Home Manager, you will provide inspiring leadership to nursing and care colleagues and oversee the delivery of high quality clinical and pastoral care.
You will be the homes nurse expert and your role will be a combination of utilising your nursing skills as well as your managerial and leadership skills.


You will focus on residents with complex needs, so it’s vital that you can conform with the latest guidelines, take far-reaching decisions and maintain the highest levels of clinical governance, whilst regularly auditing practices and procedures, Care plan development and assessments, Walk rounds, Look after all our residents alongside the team and offer personalised centred care.

Where you’ll work

We aim to be innovative in everything we do and are always looking for new ideas to bring into the home.

Our home provides residential, respite and nursing care for older people, including individuals with Alzheimer’s and other forms of dementia.

Our friendly, dedicated team makes sure that each resident feels settled and that their loved ones feel welcome at all times. We support everyone to carry on doing the things that are important to them, so that they can stay as active and independent as possible.
We offer residents lots of choices and always involve them in decisions about their care. And all of our activities are based around residents’ own interests and abilities.

Who you are

An NMC Registered Nurse (RGN, RMN or RNLD), you will be well versed in care planning processes and fully familiar with clinical assessment tools.


You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improvement.

Who we are

Care UK are a multi award winning company who have recently been voted the UKs Best Residential Care Provider of the year, people are our passion and are at the heart of what we do. We are an honest and caring company who look for passionate individuals who care as deeply as we do.

Due to our highly personal and patient-centred approach we have seen rapid growth. We are one of the UKs leading independent healthcare providers who have a progressive new build project where we will see over 15 new build homes open across the country to add to our current portfolio of over 150 homes across the UK in offering expert residential, nursing, dementia and end-of-life care for older people.

What we offer

You can expect competitive pay, access to a company paid web based system for your PIN re validation, bank holiday enhancements, paid DBS check, child care vouchers, cycle to work scheme, thousands of online and in-store discounts and free uniform, Further training and qualifications, Development and progression, Support, guidance and a caring working environment.

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Manager. It is essential for this role your hold a Full UK drivers license with access to your own vehicle. ABOUT THE ROLE Your focus as Customer Service Managerwill be to Support the Manager by taking the lead on the sales process and coordinating all admissions and discharges with the home administrator. Other responsibilities will include: Greeting people politely and professionally whether in person or by telephone. Ensuring Front of House team answer the phone in line with Company policy. Managing the process of show rounds and train staff team to manage to the expected standard. Undertaking competitor analysis to ensure accurate data within the local market. Supporting the Home Manager to implement local marketing strategy. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have experience in a previous administration role, sales experience is preferred. Possess effective interpersonal skills and professional telephone manner. Be confident in leading, training and supporting a small team of Customer Service Advisors. Have strong customer relation skills. Be able to prioritise and manage own workload. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Deputy Manager Clinical

Are you an organised, methodical nurse who is passionate about delivering positive change? At Care UK you can build a fast-moving nursing career whilst helping our residents fulfil their lives. This is a great opportunity for a passionate and hands on nurse to join the home as a clinical deputy manager.

The ideal colleague will be a personable and hands on nurse who is passionate about delivering best practice and be someone who is looking to join a hardworking and friendly team. At you can expect the best quality care combined with a warm welcome from the team.

What you’ll do

Supporting and deputising for the Home Manager, you will provide inspiring leadership to nursing and care colleagues and oversee the delivery of high quality clinical and pastoral care.
You will be the homes nurse expert and your role will be a combination of utilising your nursing skills as well as your managerial and leadership skills
You will focus on residents with complex needs, so it’s vital that you can conform with the latest guidelines, take far-reaching decisions and maintain the highest levels of clinical governance, whilst regularly auditing practices and procedures
Care plan development and assessments
Walk rounds
Look after all our residents alongside the team and offer personalised centred care.

Who you are

An NMC Registered Nurse (RGN, RMN or RNLD), you will be well versed in care planning processes and fully familiar with clinical assessment tools.
You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improvement.

Who we are

Care UK are a multi award winning company who have recently been voted the UKs Best Residential Care Provider of the year, people are our passion and are at the heart of what we do. We are an honest and caring company who look for passionate individuals who care as deeply as we do.
Due to our highly personal and patient-centred approach we have seen rapid growth. We are one of the UKs leading independent healthcare providers who have a progressive new build project where we will see over 15 new build homes open across the country to add to our current portfolio of over 120 homes across the UK in offering expert residential, nursing, dementia and end-of-life care for older people

What we offer

Opportunities to progress through our personalised career paths into more senior and management roles
Revalidation support
Comprehensive clinical training programme
Competitive refer a friend scheme of up to £1000 depending on role
Cycle to work scheme
Free DBS
Free uniform
Thousands of online and in-store discounts across big known retailers enabling our colleagues to make big savings on every day shopping such as holidays, supermarkets and travel.
Employee Assistance Programme – Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns

#ClinicalRoleCareUK

Deputy Care Home Manager - The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Days 40 Hours per week, working weekends on rota (3 shifts & 1 supernumerary shift)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

Deputy Care Home Manager - The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Days 40 Hours per week, working weekends on rota (3 shifts & 1 supernumerary shift)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

Deputy Care Home Manager - The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Days 40 Hours per week, working weekends on rota (3 shifts & 1 supernumerary shift)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

In partnership with the Store Manager, provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Drive a service and selling culture through effective leadership routines and engagement behaviors. Maintain a branded store experience through consistent visual execution, standards and recovery. Hire, develop and retain a high performance team through coaching, training and recognition.ESSENTIAL DUTIES & RESPONSIBILITIES Customer Experience: • Address and quickly resolve customer issues and/or concerns with appropriate partnership • Utilize all company selling and training resources to educate team on product knowledge, selling skills and business goals; validate that all company tools are being fully leveraged to provide exceptional Customer Experience on a consistent basis • Validate and ensure execution of all omnichannel initiatives, inclusive of BOPUS, STS and AOS • Validate and ensure execution of all customer loyalty initiatives and activities, assess loyalty results and take appropriate action to drive those results • Assist Store Manager with MyHR responsibilities; partner with Operations Manager to ensure sales floor is properly staffed to support business needs • Responsible for organizing, planning and execution of all signage and graphics in partnership with entire management team • Recruit, interview and hire top talent that aligns with our company values • Ensure a consistent orientation and onboarding experience • Additional duties and responsibilities as assigned by and in the absence of Store Manager Merchandising: • Deployment and management of company outreach initiatives, inclusive of designers, decorators and caterers • Utilize all company tools and training resources to educate the team on product knowledge and visual presentation skills; validate execution of visual certification routines • Manage Visual Publication Calendar* (*Stores Under 4.5M Annual Sales Volume only) • Assess and analyze business trends at the department level, utilizing all available reporting to problem solve sales results and take appropriate action LEADERSHIP SKILLS / KNOWLEDGE • Strong business acumen, and the ability to analyze and use information to effectively and efficiently execute daily priorities • Sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation • Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred • Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business • Ability to lift up to 40lbs

Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after working 250 hours within their first three (3) months of employment.  

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.  

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Roles Specifications 

The opportunity

Our employees are more than just numbers – we are proud of the welcoming and open culture that invests in our people. Manager, Banking Customer Service lead our Banking Customer Service Officers, specifically in transactional operations and sales driving for the enhancement of current and potential client relationships.  Lead the team to help clients with their day-to-day banking needs while become the source of information for where clients’ money is going and what it is doing. 

Day-to-day activities

Client Centric: Deliver outstanding client experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB’s brand promise. Provide full-service solutions for clients with the view to be every client’s primary financial partner.

Sales coaching. Enhancing and shaping your leadership side through demonstrating and coaching the team to proactively identifying client needs while driving sales and uncovering opportunities to be crucial to client’s financial success by probing, product matching, problem solving and relationship building. This means also working closely all CWB lines of business: commercial, cash management, wealth, etc.

Mentoring formal and informal coaching to help develop skills and confidence that enhances client relationships and grows the personal banking portfolios in a way that promotes enthusiasm.

Process optimization. Using customer insights to assist with the driving of implementations and maintenance of programs and procedures that ensure background administration, policy and regulatory requirements are running effectively and efficiently. 

Reporting. Applying your financial expertise and testing your accuracy while preparing and monitoring weekly, monthly, and quarterly reports that help communicate the progress, goals and strategic objectives of the branch. 

Capabilities that will take you further

Relationship building. You are all about people. Be it your clients or your colleagues – you like communicating and connecting with others to provide solutions and build real, lasting relationships.

Sales forward. You’re able to see the bigger picture.  Your client focus allows you to anticipate client’s need to go beyond expectations and drive sales and opportunities to genuinely help others while growing business.

Driven. You’re a self-starter, independent and accountable. You are ambitious, eager to learn and have a real interest in finances and how people spend and use their money. 

Agile & responsive. You are energized when faced with ambiguity and can adjust your approach – with people and problems – to respond efficiently and effectively in changing conditions. This means juggling the many tasks, demands and competing priorities that arise in a day with a practiced ease and level head.

Technically proficient. You’re computer savvy – MS Office Suite, as well as exposure to a lending or banking system.

Foundational knowledge and experience to grow from

You’ve spent about four years in a banking environment and have honed your passion for mentoring a sales driven team.  You’ve had exposure to what it takes to manage day-to-day cash operations in a branch and have some post-secondary education or equivalent experience and an understanding of debt and investment products.

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

03/18/2024

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for leading 24x7 operations infrastructure support services of all non-production and production environments in the area of responsibility. Driving the use of analytics to improve service, availability, and customer interactions; driving incident resolution and issues escalated by vendors. Transitioning knowledge from design / build teams; driving operational vendor performance management.

Required Job Qualifications: * Bachelor degree and 5 years in Information Technology. * 5 years in IT Infrastructure and Operations management and/or leadership. * Experience in of ITIL v3 framework. * Experience in ITSM systems. * Customer service oriented. * Adaptability and ability to introduce / manage change. * Drive conflict management in high pressure situations. * Performance / metrics-driven decision making. * Problem solving / analytical thinking. * Experience in supplier management. * Decision making and negotiation. * Employee development. * Incident management. * Problem Management / RCA. Preferred Job Qualifications: * Bachelor degree in Information Technology or Engineering. * Continuous improvement. * Knowledge of required technologies (including 3rd party solutions). * Oral/written communication skills. * Experience with Service Desk technologies (e.g. self-service / automation technologies). * Experience with Operations Center technologies (e.g., monitoring and event management, job scheduling, infrastructure device installation and configuration, technical troubleshooting). * Experience with EUC / Collaboration and Executive Support technologies (e.g., mobile devices, VDI, Integrated App Stores, email servers, IM, Presence, Integrated Web, Audio, Video, SharePoint and Document Management). * Experience with Mainframe and Mainframe Storage technologies (e.g., z/OS, CICS, VSAM, Job scheduling, central print, web, middleware, integration, storage, backup / restore, replication and disaster recovery). * Experience with Compute, DBMS, Storage, Middleware technologies (e.g. server, OS, virtualization, container, cloud as a service, Converged, Hyper-converged, Digital, etc.). * Experience with Network, Voice, Call Center technologies (e.g. IVR, ACD, CTI, Call Recording , Call Management, Call Routing, Authentication / Access Managemetn, Cloud Deployment, Load Balancing and Firewall Technologies, etc.).

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

03/14/2024

Address:

100 King Street West

Customer Shared Services

Provides first and/or second level business support, advice, and guidance to sales and service colleagues (i.e. Business Help Desks). Acts as trusted advisors to stakeholders, providing a source of business process, policy, procedure, product and/or system expertise. Provides extensive business knowledge in an effective, responsible and timely manner to aid in delivering business results and/or minimizing risk.

• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Leads and participates in team projects, keeping up to date on new initiatives and processes.
• Executes work to deliver timely, accurate, and efficient service.
• Oversees junior employees and monitors performance.
• Monitors team results and solves problems on a daily basis.
• Provides input into the planning and implementation of operational programs.
• Acts as backup to managers when they are absent.
• Provides coaching guidance to junior team members.
• Analyze data and information to provide insight and recommendations.
• Provides first point of contact operational support to internal business partners and end clients.
• Provides excellent service and support for all in-scope business groups, products, policies, and procedures.
• Maintain solid knowledge within subject matter specialties.
• Notifies and provides regular updates on operational issues to business partners.
• Ensures Incident Management Processes are followed.
• May support change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications.
• Organizes work information to ensure accuracy and completeness.
• Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• PC skills (MS Word, Excel, PowerPoint) – In-depth.
• Knowledge of the business/group processes/procedures/tools/technology – Advanced.
• Knowledge of applicable risk and regulatory requirements and the impact on the business/group.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

$54,500.00 - $101,500.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

03/14/2024

Address:

100 King Street West

Customer Shared Services

In this role, you will manage the highest level of engagement with Chairman’s Council Advisors and their teams focused on assisting them when they need support the most.   You will provide dedicated assistance by making tasks easier and more efficient freeing up capacity time. You will use extensive procedural knowledge and technical expertise of group functions for resolution, understanding full impact of the end-to-end process on sales, BMO Nesbitt Burns service cycle/advisor experience and Canadian operations. 

Provides first and/or second level business support, advice, and guidance to sales and service colleagues (i.e. Business Help Desks). Acts as trusted advisors to stakeholders, providing a source of business process, policy, procedure, product and/or system expertise. Provides extensive business knowledge in an effective, responsible and timely manner to aid in delivering business results and/or minimizing risk.

• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Leads and participates in team projects, keeping up to date on new initiatives and processes.
• Executes work to deliver timely, accurate, and efficient service.
• Oversees junior employees and monitors performance.
• Monitors team results and solves problems on a daily basis.
• Provides input into the planning and implementation of operational programs.
• Acts as backup to managers when they are absent.
• Provides coaching guidance to junior team members.
• Analyze data and information to provide insight and recommendations.
• Provides first point of contact operational support to internal business partners and end clients.
• Provides excellent service and support for all in-scope business groups, products, policies, and procedures.
• Maintain solid knowledge within subject matter specialties.
• Notifies and provides regular updates on operational issues to business partners.
• Ensures Incident Management Processes are followed.
• May support change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications.
• Organizes work information to ensure accuracy and completeness.
• Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• PC skills (MS Word, Excel, PowerPoint) – In-depth.
• Knowledge of the business/group processes/procedures/tools/technology – Advanced.
• Knowledge of applicable risk and regulatory requirements and the impact on the business/group.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

$54,500.00 - $101,500.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Location - MP185 3200 Laclede Station Rd, Maplewood MO

Now Hiring!

Pay:  17-$19/hour  (based on experience)

Location - 3200 Laclede Station Rd.,Maplewood MO 63143

In partnership with the Store Manager, provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Drive a service and selling culture through effective leadership routines and engagement behaviors. Maintain a branded store experience through consistent visual execution, standards and recovery. Hire, develop and retain a high performance team through coaching, training and recognition.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure an exceptional customer experience, including visual execution/standards and customer engagement
• Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results
• Build and retain a high-performance customer-focused team through training, development and performance management
• Assess and analyze business trends utilizing all available reporting to problem solve sales and loyalty results and take appropriate action
• Address and quickly resolve customer issues and/or concerns with appropriate partnership
• Utilize all company selling and training resources to educate team on product knowledge, selling skills and business goals; validate that all company tools are being fully leveraged to provide exceptional Customer Experience on a consistent basis
• Validate and ensure execution of all omnichannel initiatives
• Validate and ensure execution of all customer loyalty initiatives and activities
• Assist Store Manager with MyHR responsibilities; partner with Operations Manager to ensure sales floor is properly staffed to support business needs
• Responsible for organizing, planning and execution of all signage and graphics in partnership with entire management team
• Recruit, interview and hire top talent that aligns with our company values
• Ensure a consistent orientation and onboarding experience
• Additional duties and responsibilities as assigned by and in the absence of Store Manager

SKILLS / KNOWLEDGE

• Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills that align with strategic initiatives, effective delegation and validation and the ability to efficiently execute daily priorities
• Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
• Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business
• Ability to lift up to 40lbs

Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after working 250 hours within their first three (3) months of employment.  

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.  

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Shady Grove Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Shady Grove Medical Center seeks to hire an experienced Manager of Care Navigation who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As a Manager of Care Navigation you will:
•Support departmental and organizational financial goals of minimizing potentially avoidable utilization and length of stay as well as reducing readmission rate
•As Manager of Inpatient team: leads team to ensure that delays to care are minimized and that effective discharge plans are developed to navigate patients to the most appropriate level of care in a timely manner
•As Manager of Outpatient team: leads team to collaborate with the acute care teams, post-acute care teams, and physician practices to ensure patients are navigated to the most appropriate level of care in outpatient setting
•Ensure active participation in Interdisciplinary Rounds and other patient care conferences
•Lead delivery of care provided by Care Navigation team to ensure that patients’ needs are addressed, and that documentation meets standards
•Implement the departmental strategic plan
•Collaborate with Utilization Review leadership to understand trends of discharge barriers and denials
•Facilitate the development of systems, processes and PI that drives optimal performance for the department.
•Oversee and evaluates the performance of the Care Navigation team

Qualifications include:
•Bachelor of Science in nursing required, Master’s degree preferred
OR
•Master degree in Social Work required
•Maryland Social Work Licensure (LMSW/LCSW/LCSW-C)
•3 – 5 years’ experience in patient navigation, discharge planning, or care coordination
•At least one year of prior leadership experience required
•Maryland RN licensure
•Licensed driver and able to operate a motor vehicle as well as maintain automobile insurance as directed by AHC .
•American Heart Association BLS required.
•Able to mentor and transform the performance of groups in a manner consistent with the organization’s mission and values.
•Effective communication and interpersonal skills
•Cultural responsiveness
•Demonstrates excellent collaboration and with both internal and external customers and stakeholders; able to maintain and manage customer relationships
•Appreciative inquiry
•Application of evidence-based practice and performance improvement techniques
•Maintains a climate that attracts, retains and motivates staff

Work Schedule:

Monday to Friday

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
 

03/29/2024

Address:

9832 Campo Rd.

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
• Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
• Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience.
• Supports the Bank’s community involvement and participates in community activities.
• Resolves customer related issues using knowledge of bank services, products, and processes.
• Fulfills sales and service activities for the customer in accordance with approved procedures.
• Provides input into area business and market plans to optimize new and existing business opportunities within the community.
• Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
• Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
• Analyzes data and information to provide insights and recommendations.
• Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
• Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
• Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
• Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
• Builds effective relationships with internal/external stakeholders.
• Maintains the confidentiality of customer and Bank information.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with all legal and regulatory requirements for the jurisdiction.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Basic banking or customer service/sales or equivalent experience.
• Previous supervisory or management experience - preferred.
• General knowledge of retail banking products and services.
• General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Working knowledge of competitive marketplace and trends in product offerings.
• General knowledge of branch operational processes and policies.
• General knowledge of branch technologies, processes, and performance metrics.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Compensation and Benefits:

$41,715.00 - $67,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.