Total 16 Manager level Customer Service job vacancies in Fort Lauderdale - Corporate

• As the Army Community Service Multi-Functional Manager/Division Chief develops and implements a myriad of service delivery models designed to maximize Soldier, Retiree, Family, Survivor and Civilian adaptability, promote-self-reliance and Readiness.
• Establish program plans considering the mission of the installation, troop strength, local needs, budget, staff and facilities.
• Monitor resources allocated to the Army Community Service program and services to ensure the effective use.
• As the subject matter expertise serve as the initial point of contact for all Army Community Services.
• Serve as a Unit Service Coordinator providing services to designated military units.

Starting at $86,962 Per Year (GS 12)

WHAT IS THE COMMUNICATIONS AND LIAISON ( C&L) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Communications and Liaison, Stakeholder Liaison

The following are the duties of this position at the full working level.

• Meets with managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.

Starting at $112,341 Per Year (GS 13)

• Responsible for overall management and direction of the Directorate, Morale Welfare and Recreation (DMWR) Support Division at a large garrison.
• Directs, develops, and administers plans and procedures; and implements regulations to ensure functions are carried out in accordance with governing laws, policies, regulations, and professional standards of service.
• Directs and develops finance and accounting operations through various services to include receipt of, distribution of, and accounting for NAF.
• Reviews and evaluates progress of program plans to determine whether overall objectives are being accomplished economically with reference to budget and manpower.
• Establishes and maintains internal control and audit procedures to ensure that personnel and funds are used in accordance with governing regulations.
• Serves as the garrison focal point for DMWR Support Management policies and practices.

Starting at $110,000 Per Year (NF 5)

• Provide advice to Project Management staff concerning the contractual/ procurement aspects of highly complex, high monetary value, rapid and long-term acquisitions for Security Cooperation / Security Assistance / Foreign Military Sales cases.
• Perform the full spectrum of planning, development of the Acquisition Requirements Package (ARP), and support of the pre-award and post award actions.
• Serve as the Acquisition/Program Management Branch Lead and as such recommend final approval of acquisitions for the accomplishment of projects/programs.
• Serve as the organization’s primary representative on procurement task forces.
• Make reports to higher headquarters on status of contracts.
• Monitor and provide training, as necessary, for ethics programs such as Standards of Conduct and Procurement Integrity.
• Manage the complete acquisition program for designated major systems/equipment throughout the entire life cycle of assigned very complex systems.
• Plan, develop and establish the contractual strategy for the overall acquisition program for the organization.
• Prepare and maintains current acquisition plans, appropriate milestone charts and related schedules.
• Provide acquisition expertise for the analysis, evaluation, approving or redirecting of the strategy, plans, and techniques of pre-award and post-award functions involving highly specialized procurements.
• Establish, plan for and in support of acquisition reform leads or serve on Source Selection Evaluation Boards or Technical Evaluation Boards to analyze proposals to ensure conformance with PM’s initial weapon systems acquisition requirements.
• Conduct reviews of contract specifications or contract changes.
• Review for appropriates contract type, pricing provisions, selection of source, acquisition method, determinations and findings, documentation, clarity of contract terms, propriety of cited funds and need for issuance of contractual documents.
• Coordinate with accounting, legal and other specialist as necessary.
• Respond to a wide variety of inquiries, including formal protests and congressional inquiries.
• Serve as an advisor to project officials in planning meetings in the development of long-range acquisition plans and strategies.
• Direct the training of technical personnel to improve acquisition practices.
• Monitor the execution of approved acquisitions.
• Ensure the evaluation of contractor invoices and progress reports to ascertain all charges area allocable, allowable, and reasonable.
• Ensure that reports are received on time, analyzes reports, contacts representatives of contractor organizations to clarify submissions, investigates apparent discrepancies, identifies problems, and recommends corrective action.

Starting at $139,395 Per Year (NH 4)

We are looking for a Food Service Manager for The Highland Soap Visitor Centre & Larder Caf in Fort William. This is a new position in the company, designed to strengthen the management team. Salary will be dependent on experience but will be respectable.

The Highland Soap Visitor Centre & Larder Cafe has been a fantastic success since we opened it in December 2020. We have a large shop, which has recently doubled in size with room to double again. Our cafe has 110 covers and an outdoor events space - and all set in 6 acres of grounds with views over Ben Nevis in what is undoubtably the area’s best located tourist destination.

We are a friendly, locally-owned business with a good local reputation and a strong tourist trade. We make good quality food out of local ingredients and are increasingly becoming known nationally as a wonderful day out for a family. Opening hours are mostly 9am-5pm, 7 days though we have an ambition to do evenings in the summer. Operationally, the site is running smoothly with a strong team.

This is an exciting opportunity to run the cafe and manage a friendly hardworking team.

We are looking for someone experienced in running a busy restaurant or hotel and managing staff. Applicants should have experience in rota planning, interviewing potential new team members and operating within a budget. This role will report into our General Manager and will require working closely with our Head Chef.

If you are a proven manager with strong leadership skills looking or a new challenge, sociable hours and are passionate about delivering excellent service within the catering sector, we would love to hear from you.

House Manager
Fort William
£43,280 to £46,433 per annum (Includes a 7% unsocial hours allowance)
37.5 hours per week - Permanent

Please note, we do not offer sponsorship for work visa’s therefore you need to have the right to work in the UK to apply for any of our posts.

Do you want to join an organisation that has been named recently as a Top 100 company to work with by The Sunday Times?

If you do and would like to have an informal chat before applying then please call Rhonda Wilson, Head of Admissions and Programmes, on 07715 238337.

About Aberlour Sycamore Children’s Houses
Aberlour Sycamore Services’ vision is to provide warm, loving homes for children where everyone learns, laughs, grows into their future and is treasured always. We have a strong ethos of values and a culture that enables us to Be Brave and to Keep the Promise of involving the children and young people as fully as possible in taking decisions that affect their lives.

Our home in Fort William is a Hybrid Model, we have a residential service for children and young people as well as a service that we call Sustain Plus, which supports whole families by providing both emotional and practical support. We work with families and parents to secure a nurturing environment for children up to 18 years old. We also help parents/caregivers develop their ability to care for their children, provide practical parenting skills, and engage with their community. Our service provides flexible support of varying intensity and aims to encourage the development of family routines, resilience, and improved parental confidence.

We are looking to appoint a House Manager who will join our strong and thriving Residential/Sustain Plus community in Aberlour.

What we are looking for
We are looking for an enthusiastic individual with a passion for supporting vulnerable children and whole families to achieve the best possible outcomes in their lives. The successful candidate will have the drive, determination and cultural values to be able to lead their team to empower the children and young people to make the changes which will ultimately transform their lives.

We want someone who believes that all children and families are deserving of love and someone who will support the team to ensure that our children and families are able to live fulfilling lives without having restriction imposed on them in their everyday lives.

The person we choose to join us must have experience of working in and leading practice in a children’s house and with families. They must be visible to the team and children to ensure that the vision and values are lived every day - This will include working evenings and weekends.

Our homes provide a rich environment that provides safety, relationships, growth and healing for the children and adults who live and work there. To achieve this the successful candidate must have knowledge about developmental trauma, how this will have impacted children’s early life experiences and understand how to lead a team to ensure that every response a child receives takes account of their trauma.
A comprehensive support package focussed on achieving excellence in practice is provided to all of our teams and the successful candidate will also receive clinical supervision, provided externally to support their professional practice development and well-being.

If you share our vision of Being Brave for every child, young person and families, and Keeping the Promise, and you have the skills and passion required to meet the challenges of this role we look forward to hearing from you.

Ideally, candidates will have experience of leading a team within a residential childcare environment involving a residential shift rota and also experience in supporting whole families. You will be required to have or be willing to work towards the qualifications for being a manager in a residential childcare facility: a relevant professional qualification at SCQF level 9 or above plus a management qualification at SCQF level 8 or above.

What we Offer
As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

How to Apply
Please go to our website www.aberlour.org.uk/jobs where you can apply online.
If you have any queries please e-mail: jobs@aberlour.org.uk.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Applications to be returned by: Noon on Thursday 1st August 2024.

Proud member of the Disability Confident employer scheme

Job Summary

Giant Eagle is looking for a Sr. Manager of CRM to join the Customer Loyalty, Engagement & Retention team. You will be responsible for the end-to-end customer lifecycle strategy across myPerks, Giant Eagle, GetGo, Pharmacy, Curbside, Gift Cards and all lines of business. This role will lead all CRM strategies and capabilities to engage, retain, and grow our existing base of 4 million households and onboard newly acquired customers.

Job Description

• Experience Required: 7+ Years of Email/CRM, lifecycle strategies, and/or channel management
• Experience Desired: B2C or retail experience preferred
• Experience Required: Leading and managing a team of direct reports and being responsible for their development
• Education Desired: Bachelor’s Degree in Marketing, Business or related field
• Previous experience using CRM tools such as Salesforce, Adobe, Marketo)

Job Responsibilities

• Lead customer lifecycle strategy across 4 million customers across all customer journey opportunities and touchpoints – onboarding, loyalty and retention, customer growth, breadth/frequency/spend growth, non-purchase engagement (profile, digital engagement, referrals), declining and lapsed campaigns, churn models, and more.
• Manage team of 5+ lifecycle channel strategists and owners across email, SMS and push, Catalina receipt capabilities, and direct mail including standalone pieces, seasonal multi-vendor mailers and personalized customer behavior campaigns.
• Lead loyalty customer lifecycle campaigns along with myPerks coalition model enabling customer journeys across gamification, payment engagement, 150+ third party partners, and monetization opportunities.
• Partner with key stakeholders to build and develop strategic plans leveraging CRM/owned channels across the business
• Driving owned channel automation strategy and execution to support campaigns across the customer lifecycle
• With Marketing Operations, monitoring email deliverability, list building and overall channel health
• Manage and develop direct report(s) to execute on campaign strategies, new initiatives, and day-to-day needs.
• Manage the overall owned channel calendar for partnership placements, including aligning with key partners to develop strategic plans for channel monetization
• Partner with the digital creative team to ensure we are leveraging best practices for all asset creation and development
• Implement a cohesive testing plan across workflows, promotional campaigns, and customer journeys to drive conversion optimization and additional learnings
• Lead personalization efforts and roll out a personalization roadmap across owned channels
• Develop, execute, and communicate a long-term lifecycle strategy while also balancing immediate priorities and opportunities.
• Develop targeting, segmentation, and testing strategies for key cohorts/segments across the customer lifecycle. Map customer journey. Partner with analytics and data science to deep dive into insights and past learnings to develop a strategy to support key segments (as well as develop and test new segments) within the lifecycle to drive growth across the business.
• Partner with analytics and data science to establish measurement frameworks to monitor segment growth and trends and establish success metrics that capture the impact of our programs. Understand and communicate program impact on customer lifetime value as well as performance of CRM automated programs. Use test and learn approach to test programs and scale across lines of business. Weekly monitoring of results with monthly/quarterly/yearly report outs and accountability for KPI targets
• Identify lifecycle opportunities and prioritize based on business priority, ROI, and ease of execution to develop lifecycle release plan. Partner with lines of business to understand new features to be integrated into lifecycle communications. Develop briefs and bring always on programs to life through our creative and operations processes. Partner with performance marketing to
  activate paid components to programs.
• Advocate and educate lifecycle marketing across the organization. Effectively communicate across the organization, sharing project updates and results, demonstrating the impact of lifecycle campaigns on the business

Relocation Assistance Eligible:

No

Referral Payout Eligible:

No

Continue growing with our family. 

Our team members make it happen. If you want to continue to grow in a new role internally and see a position that looks right for you, we encourage you to apply!

Thanks for your commitment to Tyson Foods. 

Management Level:

P5

SUMMARY: 

This position is responsible for leading building and implementing collaborative business solutions which are aligned with both Tyson and customer objectives that achieve desired business results in prepared and poultry categories at Tyson. Responsibilities of this position are to manage the sale and profitable growth of Tyson Food’s iconic brands at Sam’s Club and to provide sales leadership support and timely communication to the customer and to the Tyson Business Units. This position is responsible for planning forecasting and budgeting the volume and growth rate aligned with both the customers and Tyson Business Unit objectives. 

 

Responsibilities include but are not limited to: achieving sales volume and financial objectives; develop and lead strategic customer relationships for collaboration and joint sales planning; higher interaction with customer sales planning team in off-site customer office location; provide timely concise and effective communication both internally and externally; and aligning and executing multiple business strategies. Due to product nature of the business job can require after hours interaction including weekends to trouble-shoot and resolve issues. It is expected that this position will have an intense level of interaction and collaboration with customer service the business unit and the customer to deliver sales operations and logistics excellence. 

 

Essential Duties include: planning forecasting and achieving high volume annual growth quotas; managing weekly monthly quarterly and annual business reviews to the customer and Tyson; provide Tyson field support direction and communication; special project planning and execution; AR resolution and reduction; weekly sales reports; planning and managing annual promotional spending calendar; track and report competitive activities; conduct price and volume contract negotiations; collaborate with production and production planning to optimize production flow and efficiencies; collaborate with various internal TEAMS to create winning business propositions that benefit Tyson and the customer; working with the CSR TEAM to manage and improve customer service; live out the Tyson Customer Promise core values daily. 

 

REQUIREMENTS: 

• Education: Bachelor s degree or equivalent. 
• Experience: 7 plus years of industry / sales experience. 2 plus years sales experience in Retail channel and or 2 plus years National Accounts Direct Sales Experience. 
• Computer Skills: Standard computer skills with knowledge of Microsoft office applications. 
• Communication Skills: Excellent verbal and written skills; public speaking and presentation skills. 
• Supervisory: This position will have no direct reports 
• Travel: 6+ domestic trips per year.

Work Shift:

1ST SHIFT (United States of America)

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As the Sr. Manager, US Vision Care Strategic Insights, you will partner with US Vision Care (USVC) Brand leaders and leadership team to lead market, customer, and consumer insights and analysis for OTC brands, including SYSTANE®, PATADAY®, OPTI-FREE®, and CLEAR CARE®.  You will interpret secondary performance data and design primary research plans to deliver market insights and actionable strategic recommendations.  This role serves as a strategic partner in guiding our brands in leveraging data and insights to drive business decisions.  You will work closely with the USVC leadership team in our Corporate Headquarters in Fort Worth, TX, to source data, generate insights, and consult on actioning against those insights to win market share. 

Key Responsibilities:

• Collaborate effectively cross-functionally with Marketing, Sales, Category Management, Finance, and Business Analytics, with regular engagement to ensure strategic insights and secondary research data inform their business plans, strategies and selling stories.

• Provide expertise, coaching, and training to cross-functional partners on how to effectively gather and interpret information from primary and secondary information sources for consumer, shopper and eye care professional insights.

• Manage brand health tracking, advertising testing, packaging testing, and brand perception KPI strategy for OTC brands.

• Design custom primary research to answer specific prioritized business questions.

• Manage onsite Circana/IRI contractors, including prioritizing efforts to support the information and analytics needs of the Alcon user community, particularly the insights needs of the OTC Brand team.

• Lead advanced market research projects such as Marketing Mix, Consumer/Customer Segmentation, Price Elasticity, SKU/Assortment Optimization, Matched Market and Market Structure.

• Manage secondary and primary research budgets and contracts for OTC brands and oversee vendor relationships, training, reporting systems, tools and insight development. 

• Collaborate with global marketing peers to drive strong strategic alignment on consumer and HCP insights.

• Consult with / guide Sr. Leadership in development of key presentations, such as QBR, Integrated Business Planning, Target Submission, Annual Budgeting, New Product Planning

Key Requirements/Minimum Qualifications:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs) 

• The ability to fluently read, write, understand, and communicate in English.

• 7 Years of Relevant Experience 

• Relocation assistance: yes

• Sponsorship available: no 

Preferred Requirements: 

• Experience in B2C (consumer) and B2B (healthcare) primary and secondary data insightsPrior marketing research and insights roles with experience designing primary research and analyzing secondary data (e.g., Nielsen, Circana/IRI). Ideally within CPG categories.

• Proven insights experience that delivers business results.   

• Expert PowerPoint and Excel Skills.

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

  

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

The CLDP program at Alcon is seeking 2024 (Graduate degree level) Summer interns.  Interns will work on key Commercial projects.  This internship is in our Vision Care Franchise. The Vision Care Over the Counter (OTC) Marketing team is responsible for developing and cascading the overarching vision, objectives, strategies and executional plan for the OTC portfolio of products which includes Dry Eye Relief Drops, Eye Allergy Itch Relief Drops, and Contact Lens Care. As a part of this responsibility, we partner with Consumer Insights & Analytics, Retail Sales, Finance, Operations, R&D, Global, and Agency Partners to drive strong growth plans, inclusive of a robust innovation pipeline and compelling creative campaigns. Our portfolio generated over $825M in retail sales in 2023, up significantly over 2022, with aggress growth goals in 2024 and beyond. In short, OTC Marketing professionals are the General Managers of a large and growing portfolio of brands that truly help our consumers Live and See Brilliantly.

 
Experiential Learning Opportunity/Project Description:

As a Summer Intern supporting OTC, you will be trusted to lead a cross-functional team to assess and make recommendations to senior leadership related to innovation and competitive defense strategies and opportunities. In this role, you will:

• Deep dive into large, adjacent OTC Eyecare categories in which Alcon either does not participate or has historically deprioritized to assess potential innovation pathways.
• Partner with our shopper, trade, and media partners to understand how competitors operate in these adjacent categories.
• Partner with Insights, Circana (formerly IRI), Marketing, Finance, and others to gain insights and develop category analysis.
• Build a business case to be presented to Sr. Leadership and Global partners, showcasing the size of opportunity and resources needed to develop and execute against the opportunity.
• Assist the Allergy Sr. Brand Manager and Shopper Marketer in developing strategies, activation plans, and creative assets, designed to defend against new competitive entrants

Location: Internship will be located at our US headquarters in Fort Worth, TX.   

After successful completion of a CLDP Summer internship at Alcon, interns may apply to be considered for participation in the Commercial Leadership Development Program full-time.  Commercial Leadership Development Program (CLDP) at Alcon is a key pipeline for graduate degree talent with ambition to advance into leadership positions within Alcon Commercial functions.  Exceptional individuals chosen for this highly selective and challenging program engage in tailored rotational experiences towards a leadership career path.  Members will engage in three, year-long rotations.  Rotations will include a Commercial Foundational rotation (Business Analytics, S&OP and Commercial Operations), a Marketing rotation, and a Sales rotation.  Program benefits will include: Mentor Program, Functional Programming, Networking Events, Tailored Development, and Executive Presentations on key learnings and outcomes of rotations.   

  

Minimum Qualifications: 

• Must be enrolled in an accredited university or college for at least one semester prior to the internship, and at least one additional semester following your internship. 
• Must be pursuing a graduate level degree in a related field. 
• Academic performance: Minimum cumulative GPA 2.8/4.0 
• Demonstrated leadership skills (i.e. extracurricular activities or projects) 
• Must be authorized to work in the United States on a permanent basis. 
• Ability to commit to a 10–12 weeks, full time (min of 40 hrs. weekly).  May/June start dates. 

  

Preferred Qualifications:  

• Demonstrated leadership potential.  
• Strong analytical skills.  
• Excellent oral and written communication skills.  

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon as a Senior Digital Product Manager focusing on Engineering and Support experience within the Digital Health Technology Foundational services organization. As we accelerate design and development of new and innovative digital health products at Alcon, a dedicated product manager focusing on software engineering and support experience for the engineer persona is critical for aligning product development with the needs of engineering teams, optimizing processes, enhancing user experience, providing effective support, and fostering continuous improvement. In this role, you will oversee the standardization of DevOps practices, adoption of leading-edge software tools, and drive process improvements for production support metrics and SLAs as new digital health products are deployed to our customers. This role requires strong collaboration and communication with various cross-functional teams including Digital Health Product/Engineering, R&D, IT and Digital Operations, in support of Alcon’s Global Digital Transformation. This will be in our Fort Worth, Texas office and a typical day will include:

• Develop and implement a comprehensive strategy and roadmap for engineering and support experience across all Digital Health Foundational Services, integrating DevOps practices and leading-edge software tools adoption.
• Work closely with engineering teams to standardize DevOps practices, identify and adopt cutting-edge software tools, and ensure the delivery of high-quality, scalable, and secure Digital Health Foundational Services.
• Lead efforts to improve the customer support experience, including process improvements, revamping L3/L4 production support metrics and SLAs, to ensure timely and effective resolution of customer issues for newly deployed digital health products.
• Collaborate with Digital Health, R&D, IT and regional/service teams to prioritize features, enhancements, and bug fixes based on customer feedback, business impact, and technical feasibility.
• Communicate regularly with stakeholders, including executive leadership, to provide updates on the status of engineering and support initiatives, key metrics, and strategic direction.
• Define and track key performance indicators (KPIs) related to engineering and support experience, analyze data to find opportunities for improvement, and drive continuous optimization efforts.
• Perform regular product demos with the larger cross-functional team.
• Stay current with the latest trends in digital health and modern Software engineering tools and practices

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand, and communicate in English
• 7 years of related experience

HOW YOU CAN THRIVE AT ALCON:

• Benefit from working in a highly collaborative environment.
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!
• Travel Requirements: 10%
• Relocation assistance: Yes
• Sponsorship available: No

#LI-DNI

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

Excited to learn more? If so, then this could be the role for you! 

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 20,000 financial advisors, 1,100+ institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

The new Manager, Service Center will manage 10 - 15 staff in LPL Financial New Advisor Care Team. New Advisor Care is the first point of contact for LPL Financial Advisors who have inquiries related to accounts that converted over from their previous broker/dealer firm.  The Manager position will oversee staff on the New Advisor Care Team.  The ideal candidate would have experience managing an Advisor Support call center team.
 

Responsibilities:

• Handle Financial Advisor immediate escalations needing management contact and advanced support issues.
• Monitor, coach, set performance goals, and motivate staff. Help frontline agents with questions from advisors and office staff.
• Assist in the training process of support staff.
• Track their training progress and decide when they have reached milestones to move them to the next level of training.
• Administrative management duties: timecard approvals, interviews, review time off requests, track attendance, etc.
• Conduct daily huddles via WebEx to ensure consistent communication wit

• Embrace advisor feedback and seek to identify ways to improve advisor experience
• Regularly exercise discretion and business judgment
• Provide superior customer service to large base of financial advisors by handling incoming phone calls when needed including escalations.
• Ensure staff are adhering to assigned shifts and completing work in a timely manner

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 3-5 Years of demonstrated leadership/management experience leading a high-volume Call Center, preferably in a financial services environment.
• 3-5 Years of demonstrated Customer Service experience, preferably in a high-volume incoming phone call environment.
• 3-5 Years of experience in a team member development/training role.
• Demonstrated experience resolving customer issues, including managing escalated issues as needed.

Core Competencies:

• Must be flexible to work varying schedules and hours as needed.
• Strong oral and written communication skills and the ability to work independently are required to identify problems and implement solutions in a team environment.
• Effectiveness in this role requires strong leadership abilities as well as a solid working knowledge of LPL policies and procedures.

Preferences:

• 3 + years of financial services experience
• Series 99 (https://www.finra.org/industry/series99) or can complete within 90 days of employment.

 

Pay Range:

$67,200-$100,800/year

 

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

 

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

Fort Washington Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

Fort Washington Medical Center seeks to hire an experienced Assistant Nurse Manager who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As an Assistant Nurse manager you will:
•Assures the delivery of quality department /clinical services in accordance with established hospital and regulatory/accreditation agency standards.
•Implements daily operations, as defined by the care delivery model, for their unit with just in time adjustments to match patient needs with unit resources
•Assists the Manager with the overall operations of their assigned department. this includes and is not limited to: development of department goals and objectives that are consistent with the AHC’s mission and strategic plan, the management of personnel, preparing/monitoring of and accountability for the department budgets.
•Collaborates with physicians and other members of the Health Care Team to assure the delivery of optimum age appropriate patient care.
•Promotes cohesive work teams by actively supporting intra- and inter-disciplinary teamwork, within the department and organization
•Participates in the development of Evidence based Standards of care for clinical area of responsibility. Ensures adherence to standards of care defined by professional and regulatory organizations, and knowledgeable of structure standards.
•Reports significant events such as: near misses; adverse events; patient/family complaints; and any situation that affects the safe delivery of patient-centered care in a timely manner, communicates these events and resolutions to department clinical manager
•Demonstrates positive customer service, fosters positive employee relations and assures that staff adheres to the Customer Service Behavioral Standards. •Promotes a positive and professional image and is a role model, coach, mentor, problem solver and resource for staff and peers.
•Executes all other duties as required


Qualifications include:
• Graduate of an accredited school of nursing with a minimum of an Associate of Science degree required, Bachelor’s Degree preferred
• Valid Maryland RN license required
• Active American Heart Association Basic Life Support (BLS) certification required
• One year of current Med/Surg experience or related acute care
experience
• Certification in department-specific area within the first year of the position
• Two years’ work experience preferred in department-specific area

Work Schedule:

Full Time Day Shift - 7 am -7 pm, weekend and holiday requirements

#GR8 Nursing

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.