Total 801 Others level Customer Service job vacancies in Winchester, Hampshire, SO21 1DG

MAJOR DUTIES:

• Directs, plans, and assigns work priorities for subordinates, demonstrates expertise in all phases of claims processing, and has final technical authority over the final work product.
• Advises the division manager or assistant division manager on the daily operation of assigned team(s) (e.g. performance and workload management), in order to achieve goals and objectives of VA benefits programs as they relate the division.
• Liaises with other government and non-government agencies such as Veterans Service Organizations (VSO) to facilitate cooperative efforts/exchanges in programs benefiting veterans.
• Responsible for supervising personnel (e.g. issues supervisory instructions, evaluates subordinate performance, hears and resolves employee complaints, effects disciplinary actions, identifies training needs, and conducts interviews to include making recommendations for position appointments, promotions, or reassignments).
• Provides oversight when responding to higher level inquiries or obtaining necessary information or evidence to ensure pending claims are properly adjudicated.
• Maintains effective labor/management relationships and accomplishing personnel management duties in accordance with applicable laws, policies, labor/management agreement, and employment opportunities, laws, directives, and regulations.

Work Schedule: Monday-Friday; 8:00am-4:30pm
Compressed/Flexible: Negotiable
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Veterans Service Representative GS-0996-13; 02101A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $88,520 Per Year (GS 13)

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs



PMO Project Support Based at HMNB Portsmouth: Hybrid based role.Fixed Term 12-month contractCompetitive salary plus benefits
Serco have an exciting opportunity within our Maritime division for a PMO Project Support to join our team based at HMNB Portsmouth on a hybrid basis.
This position plays a crucial role in providing governance, oversight, and support for the successful delivery of our Maritime DMS-NG programme. Our PMO Project Support will maintain structure and discipline within the programme, ensuring that project plans are cohesive, and that risk, issue, and dependency management processes are effectively implemented. It supports the programme's success by driving consistent reporting, governance, and the delivery of key milestones. This position ensures that all programme activities adhere to established standards, processes, and best practices, facilitating the alignment of workstreams, tracking progress, and driving continuous improvement.
Main Accountabilities:
Governance and Reporting:


- Establish and maintain governance frameworks, ensuring that all programme activities comply with established standards and processes.
- Produce regular reports and dashboards that provide clear visibility of project status, risks, issues, and performance metrics.
- Schedule and Facilitate programme reviews and status meetings, capturing key decisions, actions, and follow-up requirements.


Risk, Issue, and Dependency Management:


- Maintain and manage the programme's RAID (Risks, Assumptions, Issues, Dependencies) logs, ensuring proactive tracking and mitigation.
- Work closely with project teams to identify potential risks and issues, implementing strategies to address them effectively.


Planning and Coordination:


- Support the development of integrated project plans and/or handover plans, ensuring alignment across multiple workstreams.
- Coordinate with Project Managers to track milestones, monitor progress, and manage interdependencies between workstreams.
- Facilitate the alignment of resources, ensuring that project activities are well-coordinated and on schedule.


Process Improvement and Standardisation:


- Develop and implement standard operating procedures (SOPs) to streamline programme management activities.
- Identify areas for process improvement, introducing best practices to enhance efficiency and effectiveness within the PMO.


Stakeholder Engagement and Communication:



- Act as a central point of contact for programme-related queries, ensuring consistent and transparent communication with stakeholders.
- Support stakeholder engagement efforts, facilitating workshops, meetings, and presentations to communicate programme progress.


Training and Capability Building:



- Provide guidance and support to junior PMO members, ensuring their development and growth within the programme.
- Foster a culture of continuous learning and knowledge sharing across the PMO team.


What you’ll need to do the role:


- Proven relevant Project PMO experience. Previous experience in a maritime environment would be an advantage.
- A Strong understanding of project and programme management methodologies and frameworks.
- Proficiency in Microsoft Office and project management tools including Microsoft Project and Microsoft Excel.
- Excellent organisational and analytical skills with a detail-oriented approach.
- Experience with tools like Power BI for data visualisation and reporting and knowledge of risk management techniques and process improvement methodologies is desirable.
- Please note we consider requests for flexible working, please stipulate any requests in your application.


What we offer:



- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days' annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Proud member of the Disability Confident employer scheme

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

POSITION SUMMARY

The Portsmouth Marriott Hotel is looking for an Events Team Leader/ Event Support Expert (Full Time) to help support and lead the fantastic Conference and Banqueting Team!

We are looking for a passionate Events Team Leader/ Event Support Expert (Full Time) wanting to deliver a first-class experience at the world leading hospitality company Portsmouth Marriott Hotel located near famous landmarks such as the Spinnaker Tower has a range of amenities including: Cast Iron Bar & Grill, our signature restaurant and fitness centre.

The Portsmouth Marriott Hotel provides exceptional, personal, and friendly service whilst catering to a variety of guests.

At Portsmouth Marriott there is the opportunity to progress your career in a supportive environment!

The impact you'll make as an Events Team Leader/ Event Support Expert

You will enjoy working with and leading a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you've impressed each guest with personalized attention.

What you'll be doing as an Events Team Leader/ Event Support Expert

• Prepare coffee breaks, carts and stations with appropriate supplies
• Organize tables, action stations, buffets, and carts for service
• Communicate any additional meal requirements or special requests to the kitchen
• Ensure courses are properly cleared and crumbed in a timely fashion
• Manage the presentation of tableware so that it is accessible for the guests
• Monitor cleanliness and proper sanitization of tables, stations and service areas
• Lead shifts and Serves as a role model to our fantastic banqueting team
• Lead on delivery of our amazing range of conference and events
• Organize the day to day running of our events to ensure a smooth and seamless operation
• Support the Restaurant and Bar operation within our Cast Iron Bar and Grill.
• Works closely and efficiently with our passionate Sales and Events department

A successful Events Team Leader/ Event Support Expert is someone who…

• Enjoys the fast-paced operation
• Leads by example and is a team player
• Can communicate clearly (verbal, listening, writing)
• Is proactive, reliable and can support shifts including weekends and bank holidays

In return for your hard work as a Events Team Leader/ Event Support Expert, you will receive…

• Discounted stays at over 8,100 hotels worldwide!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• Wellness and mental health programmes
• 20 Holiday days, increasing with length of service
• Double pay for bank holidays
• Gratuities
• Company sick pay after 6 months of service
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Staff parties
• Free meal on shift
• Free car parking
• Service awards and recognition gifts

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Proud member of the Disability Confident employer scheme

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Responsible for organizing and conducting direct control operations to reduce wildlife damage within a geographical area or technical/subject area of program involvement.
• Inspects and surveys areas and, as necessary, will revise existing WDM programs in close consultation with higher-level management.
• May be required to use chemical immobilization and euthanasia drugs to capture and handle wildlife.
• Assists Wildlife Biologists by correctly identifying current, and forecasting future damage, problems and relating them to the damage-causing species.
• Modifies or adapts established damage control techniques as necessary to meet local conditions and address specific environmental, economic or political considerations.
• Assists in the negotiation of cooperative service agreements with landowners, lessees, or administrators to accomplish the goals outlined for the WS program.
• Assists in conducting demonstrations and training for others, including other cooperators or other interested groups, on WDM methods, procedures, and program objectives.

Starting at $44,709 Per Year (GS 5)

We are looking for a confident Support Worker with a passion for delivering outstanding care.

You’ll be working 42 hours a week, 12 hour day and night shifts, making a positive difference to the lives of the people in our care at Cygnet Devon Lodge.

Devon Lodge is a specialist residential service for adults with autism and learning disabilities, who may have behaviours that challenge. We aim to provide a safe, comfortable and effective environment, promoting independence and community integration. Person-centred planning is at the heart of everything we do, based on each person’s specific needs. We understand that consistency and continuity of care is important for the individuals we care for.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your day-to-day…

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

Why Cygnet? We’ll offer you…

• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & “Cycle to Work” scheme

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

Proud member of the Disability Confident employer scheme

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are looking for a confident Support Worker with a passion for delivering outstanding care. Youll be working 42 hours a week, 12 hour day and night shifts, making a positive difference to the lives of the people in our care at Cygnet Devon Lodge. Devon Lodge is a specialist residential service for adults with autism and learning disabilities, who may have behaviours that challenge. We aim to provide a safe, comfortable and effective environment, promoting independence and community integration. Person-centred planning is at the heart of everything we do, based on each persons specific needs. We understand that consistency and continuity of care is important for the individuals we care for. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day. Your day-to-day Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? Well offer you Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

Your new role
We are seeking a Service Manager to manage 3 services within Southampton, located across Bitterne, Bitterne Triangle and Shirley.There are around 9 support workers per service with 1 Assistant Service Manager across all 3 services.
The people we support at these services enjoy swimming, theatre trips, shopping pottery, cooking/ baking and are enrolled to different work experiences.The service is active. We support individuals who have learning disabilities, autism, and mental health. There may be instances with behaviour that challenges, but there are no physical disabilities.

Salary £35000/year (Full-time position)

What you'll need to succeed

• NVQ Level 5 or equivalent experience
• Driver to access all services.
• Be able to be a part of an on-call rota.
• Experience with budgets and financial information.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Technician – Construction
Full Time
Up to £23,088 (dependent upon qualifications)
Due to significant growth in the provision, Andover College are looking for a practical and creative technician to support the Construction department. This will involve working with the Carpentry, Electrical and Brick teams in its modern facility which is shortly being extended.
The successful candidate will have a qualification in a relevant subject or industry experience, strong practical skills, and a passion to assist in the development of young people. The role will play a crucial part in maintaining a safe working environment.
This post is based at the Andover campus.
Closing Date: 27th November 2024
We reserve the right to close this vacancy early if sufficient applications are received
Benefits:
• Access to Pension Scheme
• Free on-site parking
• Occupational Sick Pay Scheme
• Occupational Maternity Pay Scheme
• Flexible Working Policy
• Access to an employee assistance scheme
• On-site gym at the Sparsholt campus
• Facility to purchase Sparsholt produce including: plants, fruit & vegetables, fish and game.
• Access to discounted hair treatments at the Andover campus
• Ability to access a range of CPD events and support with undertaking professional qualifications
• Food outlets and eateries offering good value food and drink at competitive prices

Our client leads an active lifestyle, therefore a successful applicant will hold a full clean UK drivers’ licence to support their independence.

For genuine occupational requirements we require female candidates.

Would you like to do live in care, staying within your local area of Hampshire?

Would you like a job where you work an assignment for 2 weeks and then have a break? With the potential of flexibility of more working hours .

Would you like a rewarding role in which you can support a client one to one in their own home?

Come and join one of the UK's largest providers of complex care.

We'd like you to join us as a Live In Support Worker for our client in the Gosport area.

What you'll be doing:

This role is to support our female client with cerebral palsy and neuro diverse needs within her own home in Gosport. You will move into the client’s home and support her with personal care (including washing/showering, dressing and toileting), moving and handling, domestic tasks and social activities.

Meet the client:

I like a support worker who takes their time to understand me and includes me in general day to day tasks such as cooking, watching the television and providing social interaction with me taking the time to find common ground. I have a good sense of humor; I am a quirky and sociable person. I like to chat and have a good laugh and banter with my support worker.

I spend alot of time on my computer during the day and I like to do this independently. I also love listening to music.

When you'll be working:

Assignments 2 weeks long
Regular consistent work with set rolling rotas
You must commit to working regularly each month to enable continuity of care for our clients
Zero hours contract


What you'll have:

Kind and caring nature
Flexibility & reliability – continuity of care is imperative for our clients
Good communication skills
Our client requires support with driving, therefore you must hold a full UK drivers licence

Night Support Worker Four Marks - £12.40 p/h plus night enhancement

Typical shifts are: 21:30 - 07:30 working 4 shifts a week including alternate weekends

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our small residential service in Four Marks, Alton is a welcoming and friendly and as a Night Support Worker you'll be helping the men who live at Oakcroft with their bedtime routines, including personal care and completing regular checks throughout the night. You will also be expected to complete light domestic duties in any spare time.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

We're interested in Support Workers having both the right experience and the right values. You'll need experience working with individuals with autistic tendencies, epilepsy, selective mutism and communication difficulties.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Brook Street is seeking an experienced Higher Executive Officer to join an Assurance Department within MOD on a temporary, hybrid assignment based at our client's site in Andover.

Are you ready to take on a role that combines middle management responsibilities with the dynamic environment of the insurance and facilities management industry? We're looking for an organized, analytical, and self-motivated Insurance Officer to join our client small, driven team! With a focus on ensuring compliance and monitoring key performance indicators (KPIs), this role will require an inquisitive mindset and the ability to work independently to keep operations streamlined and effective.

What You'll Do:

• High-level correspondence: Draft and review essential communication, ensuring clarity and accuracy.
• Data Analysis: Collect, interpret, and report on trends, ensuring all activities are compliant and up-to-date.
• Problem-solving & Enquiries: Tackle complex inquiries and find effective solutions.
• Team Leadership: Oversee and manage team workflows with minimal supervision.
• Stakeholder Relations: Build and maintain professional relationships at senior levels internally and externally.

Qualifications & Experience:

• Minimum five GCSEs (Grade C or above) and two A-levels (Grade E or above) or equivalent NVQ Management Level 3/4, or solid management experience.
• Proficiency in Microsoft Office Suite.
• Excellent written and oral communication skills.
• Strong analytical skills and attention to trends.
• IT literacy and adaptability with office systems.

Industry Knowledge and Attributes:

• Industry Insight: Knowledge in insurance and facilities management, specifically compliance and KPIs monitoring, is a plus.
• SC Clearance: Security Clearance is desirable, with sponsorship available if needed (vetting time 1-2 months). If you need a SC, start date will be in Jan 25, you cannot start without this clearance
• License: Full driving license is a bonus, with occasional travel to other sites.

Behaviours & Competencies:

• Working Together: Collaboration with internal/external stakeholders is essential.
• Managing Quality Service: Ensuring services meet high standards of accuracy and efficiency.
• Delivering at Pace: Manage workloads effectively and prioritize to meet deadlines.

• • Location: 1st Floor, Zone 1 (IDL415), Ramilies Building, Marlborough Lines, Monxton Road, Andover, SP11 8HJ
  • Pay Rate: £18.35/hr + £0.50/hr allowance
  • Hours: Full-time, 37 hours per week, hybrid role 2-3 days/week from home

Why Apply for the role?
We offer a hybrid setup with flexibility, structured initial training, and a supportive team environment where you'll play an essential role in maintaining high standards in insurance oversight.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Disability support To hear how we support our workforce, have a look at our recent video for our disability friendly recruitment event on our SCASJobs Facebook page. If you have any queries relating to disability and the role or recruitment process, get in touch atEOC.recruitment@scas.nhs.uk If you are interested in a rewarding, yet demanding role where each day you make an impact to our patients care, then submit your application now!