Total 1,977 Others level Customer Service job vacancies in D22 Jurong, Jurong Island, Tuas

• Issue quotation for all Refuse Handling Equipment and & Refuse
  Collection Vehicle, repair jobs.
• Email comprehensive maintenance quotation to customer and process renewal.
• Pass documents for billing to accounts department promptly.
• Assist maintenance and service team on documents.
• Reply to emails for breakdowns and repair jobs, promptly.
• Prepare and scan maintenance checklist monthly email to customer.
• Maintaining E -copies documents in the server and filing hardcopies.
• Prepare labour costing for accounts department, twice monthly.
• Update and check the maintenance schedules are completed.
• Coordinate with the technicians on the servicing schedules.
• Provide technician with details to attend emergency breakdown.
• Updating store on withdrawal of items under job numbers.
• Issue material/operation form, to purchasing department to order items, locally.
• Liaise with oversea suppliers for spare parts and follow up for shipment delivery.
• Perform ALL other service and maintenance administration for the Head of Service Department / Service Executive

• Respond to daily requests for quotes by preparing and submitting prices for customers in a timely manner
• Monitor Purchase Order and ensure correct pricing before submitting to fulfillment team
• Provide good customer service and respond promptly to customer inquiries and concerns
• Support administrative tasks, such as invoicing
• Ability to prioritize tasks and self-manage daily workload
• Adhoc duties as assigned by Manager

• Provide project management services for multiple design and construction projects using industry recognized project control measures.
• Act as technical point of contact on projects when assigned.
• Write scopes of work, independent government cost estimates, technical evaluations, and make recommendations to the Contracting Officer.
• Analyze and negotiate contractor's price proposals, secure purchase requests, and prepare solicitation package for Contracting.
• Routinely walk construction sites to provide construction observation, confirm project progress, and ensure work commensurate with the contract.

Major duties include, but are not limited to the following:

• Outpatient Ambulatory Care Program Services: The Ambulatory Care Clinical Pharmacy Specialist will provide clinical pharmacy services, support pharmacoeconomic activities, and is directly responsible for assessing, monitoring, managing, and documenting intensive medication therapy for assigned patients. Activities include:
  • Responsible for outpatient ambulatory care pharmacy activities involving highly innovative methods of health care delivery in clinic, telehealth, or home-based primary care environments.
  • Participates in a patient-focused, team-based multi-disciplinary model of patient centered care to promote positive patient outcomes through direct and indirect interaction with patients and providers.
  • Serves as a mid-level provider by directing therapy; ordering lab tests; performing physical assessments; and initiating, modifying and discontinuing medications as defined within the Clinical Pharmacy Specialist's scope of practice.
  • Conducts medication therapy management clinics, anticoagulation clinics, and group forums. Provides drug information, observations on patient response to therapy, and develops appropriate treatment plans regarding treatment alternatives or additional interventions to maximize patient care outcomes taking into consideration choice of therapy, safety, efficacy, and pharmacoeconomics.
  • Evaluates appropriateness of pharmacologic therapy at clinic visits and as the level of care changes. Develops appropriate therapeutic monitoring plans and documents the activities in the medical record via electronic progress notes.
  • Provide medication reconciliation and patient medication counseling verifying and documenting patient understanding of the medication, proper medication use, expected outcomes, how to obtain refills of medication and how the current prescription will be processed.
  • Report actual and/or potential medication errors or adverse events and participate in quality improvement initiatives to promote patient safety. Participates in the VA Adverse Drug Reaction reporting program.
  • Plays a role in budget execution by working with and educating providers to ensure adherence to the formulary process so that patients receive the most cost-effective drug therapy. Process non-formulary and restricted drug consult requests.
• Outpatient Pharmacy Program Services: The Ambulatory Care Clinical Pharmacy Specialist will be involved in the independent professional practice of pharmacy in accordance with the guidelines set forth in pharmacy service policies and procedures, VA Regulations, and state and federal laws governing the practice of pharmacy. The Clinical Pharmacy Specialist will work in conjunction with Clinical Pharmacists, other Clinical Pharmacy Specialists and other health care professionals to form an organized team approach to the delivery of pharmaceutical care. Activities include:
  • Maintains work flow patterns that assure timely delivery of outpatient ambulatory care pharmacy services, ensures accurate dispensing and record keeping documentation, and oversees technical and nonprofessionalstaff in the outpatient pharmacy setting.
  • Effectively organizes workload, solves problems, and achieves established goals.
  • Participates in quality improvement activities, pharmacoeconomic initiatives, committees, and workgroups in support of the pharmacy service strategic plan in all areas of the outpatient pharmacy section.
  • Provides patient care utilizing an advanced in-depth knowledge of outpatient ambulatory care specialized areas of pharmacy practice. Oversees day-today maintenance and operation of pharmacy equipment and automation, such as ScriptPro.
  • Assists in assuring that the outpatient pharmacy program is compliant with all regulatory and accrediting body requirements.
  • Distributive:
    • Review pharmacy orders to include patient information, dose, and route, frequency of administration, patient allergies, drug interactions, incompatibilities, duplication, and priority. Resolves prescribing and dispensing issues, including pharmacotherapeutic and formulary issues. Documents interventions as necessary.
    • Finish, input and/or verify information and orders in the computer system if assigned; and dispense medication in accordance with dosage form requirements
    • Identify actual or potential drug-related problems prospectively, thereby eliminating duplication of efforts, reducing medication errors and increasing patient satisfaction.
    • Dispenses controlled substances according to current policies, procedures, and standards established by DEA, FDA, VA, and Joint Commission.

Major duties include, but are not limited to the following:

• Outpatient Ambulatory Care Program Services: The Ambulatory Care Clinical Pharmacy Specialist will provide clinical pharmacy services, support pharmacoeconomic activities, and is directly responsible for assessing, monitoring, managing, and documenting intensive medication therapy for assigned patients. Activities include:
  • Responsible for outpatient ambulatory care pharmacy activities involving highly innovative methods of health care delivery in clinic, telehealth, or home-based primary care environments.
  • Participates in a patient-focused, team-based multi-disciplinary model of patient centered care to promote positive patient outcomes through direct and indirect interaction with patients and providers.
  • Serves as a mid-level provider by directing therapy; ordering lab tests; performing physical assessments; and initiating, modifying and discontinuing medications as defined within the Clinical Pharmacy Specialist's scope of practice.
  • Conducts medication therapy management clinics, anticoagulation clinics, and group forums. Provides drug information, observations on patient response to therapy, and develops appropriate treatment plans regarding treatment alternatives or additional interventions to maximize patient care outcomes taking into consideration choice of therapy, safety, efficacy, and pharmacoeconomics.
  • Evaluates appropriateness of pharmacologic therapy at clinic visits and as the level of care changes. Develops appropriate therapeutic monitoring plans and documents the activities in the medical record via electronic progress notes.
  • Provide medication reconciliation and patient medication counseling verifying and documenting patient understanding of the medication, proper medication use, expected outcomes, how to obtain refills of medication and how the current prescription will be processed.
  • Report actual and/or potential medication errors or adverse events and participate in quality improvement initiatives to promote patient safety. Participates in the VA Adverse Drug Reaction reporting program.
  • Plays a role in budget execution by working with and educating providers to ensure adherence to the formulary process so that patients receive the most cost-effective drug therapy. Process non-formulary and restricted drug consult requests.
• Outpatient Pharmacy Program Services: The Ambulatory Care Clinical Pharmacy Specialist will be involved in the independent professional practice of pharmacy in accordance with the guidelines set forth in pharmacy service policies and procedures, VA Regulations, and state and federal laws governing the practice of pharmacy. The Clinical Pharmacy Specialist will work in conjunction with Clinical Pharmacists, other Clinical Pharmacy Specialists and other health care professionals to form an organized team approach to the delivery of pharmaceutical care. Activities include:
  • Maintains work flow patterns that assure timely delivery of outpatient ambulatory care pharmacy services, ensures accurate dispensing and record keeping documentation, and oversees technical and nonprofessionalstaff in the outpatient pharmacy setting.
  • Effectively organizes workload, solves problems, and achieves established goals.
  • Participates in quality improvement activities, pharmacoeconomic initiatives, committees, and workgroups in support of the pharmacy service strategic plan in all areas of the outpatient pharmacy section.
  • Provides patient care utilizing an advanced in-depth knowledge of outpatient ambulatory care specialized areas of pharmacy practice. Oversees day-today maintenance and operation of pharmacy equipment and automation, such as ScriptPro.
  • Assists in assuring that the outpatient pharmacy program is compliant with all regulatory and accrediting body requirements.
  • Distributive:
    • Review pharmacy orders to include patient information, dose, and route, frequency of administration, patient allergies, drug interactions, incompatibilities, duplication, and priority. Resolves prescribing and dispensing issues, including pharmacotherapeutic and formulary issues. Documents interventions as necessary.
    • Finish, input and/or verify information and orders in the computer system if assigned; and dispense medication in accordance with dosage form requirements
    • Identify actual or potential drug-related problems prospectively, thereby eliminating duplication of efforts, reducing medication errors and increasing patient satisfaction.
    • Dispenses controlled substances according to current policies, procedures, and standards established by DEA, FDA, VA, and Joint Commission.

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

THIS IS A 2-YEARS RENEWABLE/ CONVERTIBLE CONTRACT ROLE

Responsibilities:

• To oversee DCS's applications such as ERP, CMS and Intranet sharepoint.
• Provide incident management per ITIL standards.
• Liaising with external vendors to manage vendor system upgrades and implementation
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.
• Regularly check and update Internal IT Policies / SOP / documentations.
• To support and maintain DCS corporate website by providing friendly user experience / support and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To draft technical documentation on each workflow and conduct training to stakeholders using them

Requirements:

• Fresh Grads / Diploma in IT / Computer Science.
• Good understanding of information system technologies and software application.
• Knowledge of scripting language (PowerShell, Python, HTML5, Javascript)
• Basic troubleshooting skills and L1 support for the ERP, CMS (Website support), other in-house applications support.
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in Power BI and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3800 - $5000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic, Computer Science or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine/Oil & Gas industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to samantha.tay@cvistahr.com

Looking for a rewarding career with career progression? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(40+ seaters) to provide outstanding service in transporting people between various places—including schools, factories, and offices. Choose from 5 days or 6 days duty. Outstanding captains will be promoted to lead teams/projects, and even join the operation team.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time on-site role for a Customer Service Executive (Freight Forwarding) in Cogent Integrated Supply Chain Pte Ltd. The Customer Service Executive will be responsible for handling export documentation, managing communication and document management processes, and ensuring proper billing for all closed jobs.

1. Manage shipping documentation formalities in regards to Port Authority / Customs / Tradenet / Portnet.
2. Ensure proper and timely billing / closing for all job files, issuance of credit note, internal expenses report by end of each month.
3. Coordinates day-to-day operations and transactions for freight forwarding and other related activity.
4. Manage job file creation, costing and other data entries in 56Cargo System.
5. Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents, e.g. shipping order, trucking instruction, shipping certificate, subsidiary certificate, bill of lading, forwarder cargo receipt, export subsidiary certificate, etc.
6. Send pre-alerts and shipping advice timely to customers and agent.
7. Coordinates dispatch of shipping documents to customers and agents.
8. Assist for rate sourcing with various carriers.
9. Adhere to all company rules and regulations including safety rules.
10. Any other duties and responsibilities assigned from time to time.

Requirements:

1. Minimum Diploma or equivalent qualification in logistics or related field
2. Preferably with 2 years relevant experience in Freight Forwarding/ Logistics industry
3. Good verbal and written skills
4. Attention to detail and ability to manage multiple tasks
5. Experience in the freight forwarding industry is a plus

Others:

1. 5-day work week
2. Daily Meal subsidy
3. Medical, dental & insurace benefit
4. 2 way-Transport provided at Jurong East

If you are a proactive individual with a positive attitude and a desire to make a real impact in the transportation sector, we would love to hear from you!

Let’s Drive Excellence Together! To carry out cutting & welding on heavy vehicles.

Job Requirements:

To carry out accident repair on buses and trucks

To carry out all types of body repair, fitter work, fabrication and welding workon trucks & buses

Job Requirements:

Minimum NTC, NITEC or Technical Trade in Welding

Minimum 3 years of hands-on experience in welding and cutting

Others:

5 days’ work week

Work Location: 8 Gul Circle, Singapore 629564

To apply, click the "Apply" button or send your updated resume or call Human Resource at 6868 1125 mentioning the job position you are applying for.

Note: ONLY shortlisted candidates will be contacted for further selection processes.

Job description

Key Job Responsibilities:

• Create new service project job number in ERP.
• Assess the customer request and offer advice on the right solution depending on the maintenance contract / warranty.
• Collaborate with the Field Service Engineers’ / Supervisor to determine the number of hours, personnel, and parts and equipment needed for service visits.
• Prepare job order and vessel schedules to Service Engineers with complete work instruction of the assignments and process everything in the relevant systems.
• Hold a debriefing with the Service Engineer(s) regarding the work schedule.
• Inform customers of service work progress and handle all communication related to services requests with customers.
• Ensure proper documentation of work done & manage invoice settlement without delay.
• You approach customers proactively to optimize the order book.
• Assist Manager draft quotation to customer’ enquiries and manage all customers' enquiries professionally and timely. (e.g. sending service reports and other documents follow up etc.).
• Provide project management support to service managers to assist in managing service projects, attend customer meetings etc.
• Partner with the Sales Department for possible sales opportunities.
• Ensure compliance with health, safety & environment regulations.
• Other duties and responsibilities as assigned by the department.

Authorities

• Point of contact for customer requests, scheduling & dispatching service technicians, assessing the urgency of the customer's call.
• Calculate, prepare, and send out service quotations and technical proposals and ensure that enquiries are turned into job orders.
• Manage service work hours optimally so that there are no excess manhour billings.

Minimum Qualifications and Experience:

• Bachelor’s degree / Diploma in Electrical, Electronics / Automation, and instrumentation Engineering.
• Must possess 2-3 years of experience in the service coordination roles.
• Excellent academics and technical knowledge in marine field.
• Should be able to read, write & speak in English.
• Excellent communication skills.
• Computer proficiency, MS Office (Word, Excel, PowerPoint), ERP (SAP) are advantages.
• Required to work beyond normal office working hours